625 comments found.
I would really like my money back or some solution with my problem. It has been years since I get this product and i could never use it. It doesn’t have the demos, no basic and no advanced demos. I’ve almost get another product called scrolly and then I realice it was the same developer.
I don’t understand how @envato has never done anything about this product. The author of these product should update it for everybody. No just send personal solutions with other product as @mobuk said.
Hi,
We supported you to get data with better version for free. Why do you still complain?
I got an email from you saying to raise a ticket on your page. My support time has already expired therefore I cannot raise a ticket. I sent you my purchase information by mail and I have not known anything for 7 days.
And by the way, You answer messages 13 days apart. Maybe that’s part of the communication problem.
My support time has already expired therefore I cannot raise a ticket.
You can activate Scrolly with License Key of ScrollMagic. Just do it and choose your demo data you want to import.
And where am I supposed to get Scrolly from?
1.I have already made the purchase of Scroll Magic 2.Scrolly is no longer available on Envato 3. You have not sent me any link to download it.
You can create a ticket here http://wpe.ticksy.com/
Hi, I want to disable on mobile so I clicked the option but it is disabled on iPad portrait too. I only want to disable it on mobile instead of iPad too.
Please create a ticket here http://bestbug.ticksy.com/ we will support you for this problem.
Hi, With your scroll magic plugin, can I achieve something similar to the iPad rotating at the top of the apple iPad Air page? https://www.apple.com/uk/ipad-air/. And if I can, I am assuming this is a series of images as frames which preload and change on scroll position? Or is it controlling frames in a video?
I look forward to your reply. Many thanks
In this demo http://scrollmagic.bestbug.net/app-scrollmagic/ We used scroll to control the video frames
Please create a ticket here http://bestbug.ticksy.com/ we will support you for this problem.
Please help! No advanced demo content – why? That’s the reason anyone would pay for this. The rest is basic stuff you can find online. Really good work on the advanced demos but I can’t import those! I have opened a ticket 4 days ago and no response yet (ticket number #2903361). Please respond and also please stop keeping answers like this hidden behind support tickets. The information should be public, we should know that we can’t import the demos we want and can only import basic things. This really ruined things for me as I needed to do something quickly so I paid for a plugin to do it for me – but couldn’t use it! You should make things like this public as you know others asked about it too. Just some advice. It makes customers think you have something to hide otherwise. Anyway hope you can respond to the ticket soon. Love the advanced demos, the basic ones are nothing special. Thanks
Hi,
We replied! Please check your ticket.
Best regards.
Thank you, I appreciate you replying even though it took a while. I’m not very happy about the fact that you have now sent me a different plugin. One that’s not on Envato and I can’t download updated versions of it whenever I want which is what I paid for. Also the download I got is away from Envato’s download section so there could be risks with that too. Can you please just upload the plugin properly to Envato so I can install it through the Envato Marketplace app too? I really don’t know why it’s done like this? Let me know if there’s something I am not understanding?
Hi,
We replied! Please check your ticket.
Best regards.
i only asked for advanced demo content but you guys shared me a docs link which is only contained basic demo informations .Actually i need advanced demo contend my ticket id is https://wpe.ticksy.com/ticket/2884570/ i am waiting this from last 2 weeks why you guys’ behave like this
We replied!
Created a support ticket on your support portal and also send mail For demo content. It’s not fare to not provide demo sample data along with product downloadable file.Can you please consider my request for advanced demo content please
Please create a ticket in https://bestbug.ticksy.com/ or http://wpe.ticksy.com/ We will support!
How long you take to respond a ticket? I created one and no one respond. TICKET #2880840
We replied!
I bought Scrolly not too long ago and now it is gone, but available on other websites. I need access to the plugin I purchased. This isn’t fair.
Please create your ticket here http://wpe.ticksy.com/, we will support you.
I bought this plugin, but there is no demo. I want a demo. Help. I submitted a ticket and haven’t received a reply yet. Please answer fast. Ticket #2872375
We replied!
Hi 
Can I get refund? This plugin is different from what I want.
Please create a ticket here https://bestbug.ticksy.com/
We will support you.
HI! Pls let me know what’s the difference between Scroll Magic WordPress and WPE ScrollMagic (Scrolly) ?
With ScrollMagic, you have 2 ways to use.
1, Add and use one shortcode (Image or SVG or Video or …)
2, Just use animation as Class CSS, just add the Class CSS to any element in your website, any page builder.
With Scrolly, you can add multi elements and easier by drag & drop to build animation.
Best, D.N
Hey guys, very interested in getting this for Wordpress. Would it be able to exactly replicate my current site. Using code which is becoming to difficult so wanted an easier solutions. All the scrolly bits are done using video rather than images.
http://www.paulcollett.co.ukmany thanks
We recommend you use this version http://scrolly.bestbug.net/
Ok thanks. I’ve purchased, but no idea no idea how this works do you have a tutorial or could you tell me how to achieve the same effect as the website is sent?
Also the preview button doesn’t seem to work. So I can’t see anything even when I’ve downloaded the template files
Please create your ticket in https://wpe.ticksy.com/ and leave your website’s information, we will check and fix it.
Hey guys, created a ticket a couple of days ago and still waiting for a response
What’s your ticket ID?
Hey, it’s 2854739
Hi,
What is the difference between Scroll Magic and Scrolly? I am using Brizy builder for page building and would like to insert a shortcode into a section to achieve sequence image result such as – https://scrollsequence.com/scrollsequence/cyberpunk/ and also products with texts like this – https://scrollsequence.com/scrollsequence/watch/. Would I be able to use this plugin for it?
To add on, I am looking to build a section with the sequence images (hundreds of frame) and title outside of my page builder and embed it via a shortcode. Please recommend if Scroll Magic or Scrolly is better for me. Thanks!
Hi,
With too much images, you can try to use sequence with 1 Video. Just use Scrolly. Easy for drag & drop to build the content and animation.
I have sent a ticket out but have not heard anything back since Friday – i’m struggling to create a parallax using the plugin on my site.
What’s your tick ID?
2832811
2832811
1) Is there any demo for admin? 2) In the editor, can we insert content dynamically, like custom fields? Thanks
And which are the responsive options? Thanks
Hi,
You can insert it as an shortcode to anywhere, and it’s responsive. We recommened use Scrolly http://scrolly.bestbug.net/
Best, D.N
is this plugin support mobile yet? i see on your advanced demo and it looks not support on mobile.
Hi,
You can create different content for each device https://prnt.sc/1ajynk6 We recmomend you use http://scrolly.bestbug.net/
Best, D.N
how can i make animation play faster ? now i notice that animation is starting to play when top of screen is reach top of scrolly container, can make center of screen reach top of scrolly container to start playing animation instead ?
Please create a ticket in https://bestbug.ticksy.com/, we will support you.
create already and have a new question in 2days ago too, please answer~
What’s your id ticket?
2828014
2828014
We replied!
thanks that makes me understood! and have a more question about upgrading license in the future inside that ticket again~
We replied!
Their template uses Elementor for the effect, while I am using WPBakery. So hope your plugin allows the effect to be implemented.
Hi, Yes, and we recommend you use this plugin http://scrolly.bestbug.net/
Best, D.N
You do not provide sample data because my license has expired. Could it be such nonsense? Do I need to renew the license to have sample data in it?
It’s an online sample data, and you’ll need a license key to activate the plugin, which will allow you to download it automatically. Please send an email to contact@bestbug.net or submit a ticket at https://bestbug.ticksy.com/.
We will be there for you.
Hello, before I purchase, I was wondering if this plugin could be used to create the effect as seen here – https://www.accenture.com/us-en/insights/strategy/reimagined-consumer-expectations – in the “Motivating the Reimagined consumer” section. I am trying to produce that text effect (text masking out a photo, then the text zooming on scroll to reveal the photo). When I look in their source, it APPEARS that was created using scrollmagic.js, but I wasn’t sure if there was a demo or process for that in this scrollmagic plugin. Thank you!!
Hi,
That’s text is SVG file, you can zoom it and it’s easy. we recommend you use this plugin http://scrolly.bestbug.net/, it’s easier to use
Best, D.N
hello i downloaded the plugin but i cant find the demos ( advanced demos) would appreciate if you can send me a file or adding them to my website if possible , much appreciate it
Please create a ticket in https://bestbug.ticksy.com/
We will support you.
Hello ,,
I tried to submit a ticket but i couldn’t i got a message stating that “my support is expired and i cannot submit any tickets unless i extend support or purchase a new license”
My issue here isn’t technical and it doesn’t require technical support , i would appreciate if you can just send me the demo import file/s because i cant find it within my purchased item.
waiting your reply,,,
Please re-new support and create a ticket.
sir my issue isn’t with anything that relates to item support. the file i downloaded which is my purchase isn’t including the demo files as you claim to include within your file – along with life times updates and other marketing blab.
also note that it was very unprofessional to drive me to your website knowing that i wont get support and stating that you will support me there. you could have saved us both time.
this will be escalated because you are rude and you lie about what’s your are selling.
I have no issues with the plugin since i didn’t get to use it yet, but only for the support purpose . I will never recommend your products.
Please contact contact@bestbug.net, we will handle it.
