182 comments found.
Hi! When I go to “Widgets”, I’m getting the following message: “Oops, something went wrong. An error occurred during your request process”. I already sent a ticket to the support team. Please, I need help ASAP!
Hello agusjean,
Thank you for choosing Elfsight Pricing Table!
Our support agent has checked your case and replied to you in your ticket.
Thank you for your patience and understanding.
Regards,
Elfsight
Hi, i bought your plugin and have issue on mobile responsive. Created ticket 221854 , haven’t got any update from you all yet. Please check
hello!
Hello swotmarketing,
Thank you for choosing Elfsight Pricing Table!
Please accept our apologies for the long wait! Our support agent has checked your case and replied to you in your ticket. We’re now awaiting your response.
Thank you for your patience and understanding.
Regards,
Elfsight
Hi Author
Can you add sales price feature? So there will be a crossed price and a sales price.
Hello diginat14,
Thank you for your interest in Elfsight Pricing Table!
We agree that this option will be of great use and we already have such a request in our Wishlist.
You are very welcome to vote for this feature here – https://wishlist.elfsight.com/ideas/PT-I-17
Regards,
Elfsight
unable to vote, email field not visible for me.
Dear diginat14,
Please try voting using Incognito mode in a different browser.
Regards,
Elfsight
The shortcode isn’t showing to anyone who isn’t logged in. Any ideas? The HTML is there just doesn’t show.
Hello weihs5,
Thank you for choosing Elfsight Pricing Table!
We are terribly sorry to know that our plugin is giving you a hard time and we will be happy to help. Please message us via https://codecanyon.net/user/elfsight providing us with a direct link to the page with the plugin, we will do our best to look into the issue as soon as possible.
Regards,
Elfsight
So were a bit confused. We purchased this plug-in but it say you don’t support it.
Anyways – were running into formatting issues where editor sometime uses and then which causes issues. There doesn’t seem to be a real good reason why it chooses one and then the other.
Lastly – we really like the plug-in but there is much left to be desired. We’d like to see a few things as the layout mechanism is a bit awkward in complex tables. We have several suggestions to improve and make it better. But if there isn’t support, we can’t have private conversations.
Hi I3,
Thank you for using Elfsight Pricing Table!
We’re very sorry that you’re having this issue, and we’ll be delighted to assist. Please contact us via https://codecanyon.net/user/elfsight and describe your issues in more detail. We’ll make sure to look into this in the shortest possible time. If you have any feature requests, you’re very welcome to leave them in our wishlist at https://wishlist.elfsight.com/.
Regards,
Elfsight
Hi, may i know how many sites can this plugin be used at?
Hi kaijie361,
Thank you for choosing Elfsight Pricing Table!
You can use the plugin on one domain only according to Envato policy https://codecanyon.net/licenses/faq. So you will need to purchase the license for each website separately.
Regards,
Elfsight
Hello I really want to buy the Plugin, but there is just one option I do not find in the demo.
In the Head column (table layout), I do not find a way to apply a striped layout to the feature list. So I can have a grey and then white background which fits to the feature list striped layout items in the pricing table.
Just lile this Image link
Is this option available ? Because I’ve seen it in your exemple image.
Thank you.
Hello Eskilax,
Thank you for your interest in Elfsight Pricing Table!
You can do it using CSS, please contact your developer for the customization.
Regards,
Elfsight
I use the table layout. Some of my head columns on the left are 4-5 lines long. Is it possible to center the icons in the hight and width? Thanks man!
Hello nevarisbausoftware,
Thank you for choosing Elfsight Pricing Table!
Please message us via https://codecanyon.net/user/elfsight with the direct link to your website page with the plugin. We’ll make sure to provide you with the best possible solution for your specific use case.
Regards,
Elfsight
After installing and upgrading from a previous version, we are getting an error that prevents the admin page from loading at all. https://pasteboard.co/K4CqIDA.png
Hello robbiewright,
Thank you for using Elfsight Pricing Table!
It looks like there is a conflict with another plugin. We kindly recommend you to disable all other plugins and contact your developer to investigate the issue.
Regards,
Elfsight
Hi – how can we center the features list? (basically using the icons only without text)
Hello barbullion,
Thank you for using Elfsight Pricing Table!
In order to center the features list please go to Appearance tab, select Features and then Align center.
Please let us know if you have any other questions.
Regards,
Elfsight
Hello. I can’t find a way to make price tables “Example 2: Pricing Columns” with image in top header. How I can add an image at the top of the price table?
Hello bladerulzzz,
Thank you for choosing Elfsight Pricing Table!
In order to add a picture to your column please go to Content tab in the settings, click on one of your columns, and then select Picture to upload your image.
Please let us know if you have any other questions.
Regards,
Elfsight
Question before purchase. Does your plug-in allow the creation and simultaneous installation of several “Pricing lists” on the same website? (I will have three tabs, one for each user group. I’ll put a separate “Pricing list” in each tab.)
Hello, question before purchase. Is your “Pricing Table — WordPress Pricing Table Plugin” suitable for a MULTISITE website?
Dear papez,
We have checked your case and replied to you in your ticket.
Thank you for your patience and understanding.
Regards,
Elfsight
Hello,
this is very good plagin. Only one I would like to know if this possible to use different Features in Toggle or only prices? I mean is it possible to allow the Features list, Ribbon, Descriptions to change as well when the toggle is clicked?
Hello IrinaMomot,
Thank you for choosing Elfsight Pricing Table and for your kind feedback!
Unfortunately, this functionality is not supported in our plugin yet, we are very sorry for the inconvenience.
We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hi, When using table layout is there a way to add a color border around the items as you would see in an excel spreadsheet so visually you can line things up?
Hello ptpa,
Thank you for using Elfsight Pricing Table!
You can do it using CSS, please contact your developer for the customization.
We also have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hey,
I have this plugin in use and I’m using it for Tables.
My tables have 5 columns which causes some problems. I noticed that whenever I have 5 columns (or anything more than 4) in a Table or Grid, the table gets divided into separate sections on small tablets and mobile screens.
And I would want all the columns to stay as the same way as on desktop screen sizes since when the table gets divided into separate parts on small tablets and mobile devices it gets very hard to follow.
Is there a way to prevent the division on small screens from happening?
Hello Taimer,
Thank you for choosing Elfsight Pricing Table!
We are very sorry to know that you are having this issue with our plugin. Unfortunately, the functionality you’ve requested is not supported in our plugin yet, we are very sorry for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hello. Does this support WooCommerce natively?
Hello LeGiangAnh,
Thank you for your interest in Elfsight Pricing Table!
Unfortunately, our plugin doesn’t support native WooCommerce integration.
Please let us know if you have any other questions.
Regards,
Elfsight
Hi, I just bought your plugin and activated. However, I cannot see “Remove Item” or “Duplicate Item” icons the under “Content”. I am on the latest version, 2.5.3. Can you please advise? Thank you,
Hello loganenvato,
Thank you for choosing Elfsight Pricing Table!
Please update your plugin to the latest 2.6.1 version and let us know if it worked.
Regards,
Elfsight
at first days it said I am on the latest version, then now I am seeing it got automatically updated to 2.6.1 and the icons appeared and working. Thank you,
Hi loganenvato,
Thank you for the update, great to know that everything’s fine now 
Have a great user experience!
Regards,
Elfsight
Hello, question before purchase, is it possible to add a currency?
Hello marabane,
Thank you for your interest in Elfsight Pricing Table!
Yes, you are welcome to add any currency to the plugin. Since the fields in the plugin are editable, you can add any symbol you need manually.
Please let us know if you have other questions.
Regards,
Elfsight
I was wondering if it there was a way to have 2 prices + features blocs in a same column? I tried to make a drawing so you can understand what I mean… Thanks a lot!
Hi there,
Thank you for your question!
We have replied to your ticket directly and waiting for your response there.
Thank you!
