1125 comments found.
Hello, I have Cool Timeline plugin installed on a website I’m working on. The quick link timeline access on the right is hiding behind my top menu bar. Please can you send me css code to shift it down and I will add it into the plugin css.
I have tried a few things but it doesn’t work
https://zuka.earth/the-story/Many Thanks, Lisa
Hi Lisa,
Add this custom css inside Cool Timeline Settings Pro >> Extra Settings >> Custom Styles
.ctl-bullets-container {
z-index: 999999!important;
top: 150px!important;
}
Thanks
Thank you, this works. The first time I copied the code from my email I happened to copy the word Style (from custom Style) accidentally. It now works well. Thank you so much 
I thought this plugin is for Elementor Timeline Widget Pro
after purchased I found out the widget did not upgrade 
Can I Request Refund Please
Hi. I am using the free version of your plugin. That is very nice.
Unfortunately, I am facing a problem now that the pop-out is not working when I click on the timeline. May I know hw can I debug that?
https://siriusharmonicaensemble.com/about/#historyPS: I am planning to buy the plugin but I would like to know what caused that issue and is that an issue we might face on and off?
Another question: Is 25$ one-time fee? Or do we need to renew it yearly?
Hi there,
Yes, $25 is one time fee.
You just need to renew support if you want to ask anything from the development team after a 6 months support expiry period.
Please check timeline popup in wordpress default theme and let me know if you face same issue.
You can also contact us at contact@coolplugins.net
Thanks
Thank you for your reply.
I have tried with the simplest wordpress site I have on hand. The pop out is working but the image is not showing. https://laelapsharmonica.com/elementor-515/
Does that mean if the free version is not compatible with my current site, and the paid version will not be compatible too?
Thanks
Hi there,
These type of issues occur when there is conflict between two plugins.
In order to detect please check popup after deactivating all other active plugins on e by one.
OR
Contact us at contact@coolplugins.net
Thanks
Noted. Thank you very much for your reply
Hi,
I am waiting discounts to buy it. Please make discounts so i will buy it.
Unfortunately, currently no discount available.
If you need discounts please wait for Envato Mid Year Sale.
I already have a timeline showing items from all categories. But I want to create a 2nd timeline on another page, showing stories from a new category, BUT have those new categories’ stories excluded from the 1st timeline. Is there a way to filter a timeline to use multiple categories, or exclude some? Thanks!
Hi there,
In the current version of Cool Timeline Pro, you can’t select multiple categories in single shortcode. Also there is no option to exclude specific category in shortcode.
Thanks
Thanks very much! I’ll figure out an alterntive.
Hello, I put my license into my website, but after a day or two, it deactivated. I tried to reactivate it, everything looked ok, but after a moment it deactivated again. It looks like the license keeps deactivating even if the License Verification Status and the Developer’s Support Validity Status are verified. The license was previously in another website. I made sure that the licence was unistalled in the other site so I know that it is not the problem.
Hi there,
Are you using WPML? If yes, then please share your license key at contact@coolplugins.net I will update your license status, then you need to activate for all domains for WPML and it will not ask for registration again.
Thanks
Hello,
Compatibility with WordPress 5.7.1?
Thanks in advance!
Hi there,
Yes, our plugin is compatible with Wordpress 5.7.1
Thanks
Hello,
I can not see all icons in the backend if I would choose an item for a story. Can You help me, please?
Best regards Robert Koch
Hi Robert Koch,
I sent you email. Please check your email.
Thanks
Hi , just want to know if the vertical timeline can be align to right side.. it only shows left side aligned on their demo.
Hi there,
Sorry, the current version of Cool Timeline Pro plugin does not support right side aligned vertical timeline.
Thanks
I changed the domain name that I had register Cool Timeline to my site and then changed the domain name of the site – its the same site, just different domain name, and now I can’t register the plugin again with the new name. How can I get the plugin re-registered?
Hi there,
We already have an option on registration page to deactivate the license to use on another domain.
Or Please share your license key at contact@coolplugins.net I will deactivate your license from our license manager, then you can use on another domain.
Thanks
Hey guys!
I installed the plugin and activated it. Pro features are available, but when I try to use pro features with your elementor extension (Timeline Widget For Elementor) the pro freatures are not available. Thanks for your help!
Hi there,
“Cool Timeline Pro” and “Timeline Widget Addon for Elementor” are two different plugins.
Please check in this (https://docs.coolplugins.net/doc/cool-timeline-pro/create-timeline-using-elementor/) documentation, how to create Timeline in Elementor using “Cool Timeline Pro” plugin.
If you have further questions, you can contact us at contact@coolplugins.net
Thanks
Hi there,
If you add “Story Custom Link” to your timeline stories then it will open in new tab.
In order to open story custom links in same tab you have to make small changes in plugin code.
You can also contact us at contact@coolplugins.net , if you need further assistance.
Thanks
Hello, how do i create internal links to a page instead of the target_blank?
Hi there,
Please share your Timeline page URL.
Thanks
Please advise how I can use a custom title name “Tour Itinerary”
[cool-timeline layout=”default” designs=”default” skin=”default” category=”holiday-package” show-posts=”10” order=”ASC” icons=”YES” animations=”rotate” date-format=”default” story-content=”full” based=”custom” compact-ele-pos=”main-date” pagination=”default” filters=”no”]
Hi there,
Thanks for purchasing Cool Timeline Pro.
Do you want to change the Title that show above the Timeline? You can change Timeline main title from Cool Timeline Pro Settings >> General Settings >> Timeline Title(Default)
For more information check plugin’s documentation:- https://docs.coolplugins.net/doc/cool-timeline-pro/settings/general-settings/
Thanks
Thanks for your reply. I want to use custom title for each story.
Hi there,
Please check this documentation:- https://docs.coolplugins.net/doc/cool-timeline-pro/how-to-create-custom-order-based-timeline/
And let me know if you still have any question.
Thanks
The document provides the steps to add custom label for each component in the timeline. I’m looking out for steps to provide custom Title to timeline.
For example, if you look at https://www.bluebirdtravels.in/product/test/ the title appears as R#1006
R#1006 is actually the name I had given to Timeline stories category. I want a custom name (say Best of Kerala – 4 nights 5 days) to appear instead of R#1006
Please add title in the page content above the shortcode and hide timeline title using mentioned settings in the screenshot.
https://nimb.ws/F0RnHvI hope it helps,
Thanks for your response. I had tried that, but there is large white space between title and timeline. Is there any way to reduce the white space?
Hi there,
Add give below custom css inside “Cool Timeline Pro Settings >> Extra Settings >> Custom Styles” to reduce white space.
.cool-timeline-wrapper {
margin-top: 0px!important;
}
.cool-timeline.ultimate-style {
padding-top: 0px !important;
}
Thanks
Thanks team! It worked
Hello. Quick question: can your timelines use dashed connector lines or are they solid only? Thanks!
Hi there,
No, the current version of Cool Timeline Pro does not support Image Icons in place of Year.
By applying custom CSS you can change solid line into dashed.
Thanks
I have created stories based on custom Order – https://www.bluebirdtravels.in/product/test/
I`m unable to change the color of second custom label to White.
Please advise the steps.
Hi there,
Don’t worry, We are here to help you. Please just below shared code in custom CSS style setting and check it again.
.timeline-content small.clt-cstm-lbl-s { color: #fff!important; }
I hope it works, Thanks, Narinder Singh
Hello,
Is it possible to have the timeline “exported” or embedded in an external website (not Wordpress) by using some embedded code?
Thank you
Hi there,
No, this plugin only works in wordpress.
Thanks
I’d like to lessen the amount of space from the top of your timeline control and have it go flush to the top of the section. Is that possible and how can I do it? Please review the page below to see what I’m talking about. I’d like the gray vertical line above the 2020 box to be close to the Follow our Journey section.
https://www.senderohealth.com/about-sendero-newThanks!
Hi there,
Add custom CSS inside custom styles option (https://docs.coolplugins.net/doc/cool-timeline-pro/settings/extra-settings/) to remove extra space:-
.cool-timeline-wrapper {
margin: auto!important;
}
Thanks
Is it possible that once it reaches the end it returns to the beginning type “loop”?
Yes, It is possible. But you have to customize the plugin code files and these changes revert with plugin updates.
I hope you understand these concerns.
Thanks,
Hello I’ moved my webseite from voiceartthun.ch/wp_new to voiceartthun.ch. Can you pls update the licence.
BR Benny
Hi there,
Thanks for using our plugin. Updated your license key status now you can use it on new domain.
Thanks & Regards