Support for Cool Timeline Pro - Horizontal & Vertical Timeline Plugin For WordPress

Support for Cool Timeline Pro - Horizontal & Vertical Timeline Plugin For WordPress

Cart 13,325 sales

CoolPlugins supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

What is best and fastest way to contact support team?

For fast resolution of your problem please contact us directly at our email.

My visual editor is not showing Cool Timeline shortcode builder?

If you are facing this issue, it means you are using a theme that uses its own page builder. In this condition you can directly add Cool Timeline plugin shortcodes inside your page builder text editor. You can find all of our short-codes at here –

* This issue mainly happens in Divi page builder and SiteOrigin page builder

During installation I’m facing a Fatal error?

This error occurs if you are already using our free plugin and want to update it to pro version. Actually you need to deactivate free version before installing Cool Timeline Pro. Also remember to use latest version of PHP behind your WordPress installation because some errors occur if you use an old version of PHP.

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Contact the author

This author provides limited support for this item through this item's comments.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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