303 comments found.
Hi there, I know someone has asked this already, but is there a way to set the horizontal timeline to start at a specific story? You replied to the other person who asked this by saying there is a small custom code snippet needed?
Hi,
Yes, You can start horizontal timeline from specific story date. But current version does not support this functionality . We will add this functionality in next updates.
Please let me know if you have still any query. Thanks in Advance!
Hi team! For some reason the content in my timeline does not show on the page – Only the “line” is showing, but no images or text. This is really URGENT for me – can you please contact me and I will send you a screenshot 
Thanks!
Hi,
What is your active plugin version ?.
Did you read this FAQ from support section ?
My timeline is not working inside Google Chrome latest version.. WHY?
If you are using Google Chrome latest version (Version 61.0.3163.79 or later) then you can face this issue, some animation effects have stopped working inside Cool Timeline Pro so your timeline is not visible inside Google Chrome, But we have also rectified this issue, after this chrome update.
We have also released a new update so if you’re using an older version of Cool timeline Pro then please upgrade to 2.4 or later version then you will not face this issue. Please also clear your browser cache.
If you are still unable to fix this issue please contact us at contact@cooltimeline.com
Thanks!
Purchased this upgrade from the FREE one and it totally screwed up our entire history page. This SUCKS!!!! You should make a documentation on how folks can upgrade from the FREE to PRO without having to start all over!!! Now we have to manually go and update the “Story date” which in the free version was taking in the post date, timeline shortcode no longer works, and many other issues.
Also, how to fix this error “The Timezone Could Not Be Found In The Database” as can be seen in this screenshot: https://www.screencast.com/t/0cfkMRyga
Hi there,
First of all! You don’t need to migrate stories manually, Please just use migration feature from plugin settings panel. Could you please share your all stories screenshot. If you want to fix this problem urgently please share your WordPress temporary credentials at contact@cooltimeline.com . So that we can check it and help you out.
Thanks!
