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How can I change the story details page https://music-lp-underground.com/timeline/aretha-franklin-lady-soul22-sijecnja-1968/ to look like other pages on my site, with a sidebar and all https://music-lp-underground.com/2023/01/22/jeff-beck-band-billy-gibbons-jimihendrix-foxy-lady/
We provide the plugin related support. If you face the issue while using our plugin.
We are happy to help you.
Thanks & Regards
Can I setup multiple timelines here? I downloaded the free version and it only appears to allow one timeline. I want to embed it with a shortcode but have more than one timeline for different types of content. The design can be the same, but different content.
Thanks for using our plugin.
We have a category feature in the cool timeline pro. You can assign the category to the timeline stories and show the timeline with the different content.
But We don’t have this feature in the cool timeline free version.
Since installing plugin, my client site back end seems quite slow and sluggish
Please contact the technical plugin support team for any help related to this topic https://coolplugins.net/contact-plugin-support/
Yes I am entering this information and saving , it goes green but then an hour later it keeps saying the same message
“Hi, Admin! Please enter and activate your license key for Cool TimeLine Pro plugin for unrestricted and full access of all premium features.”
This keeps popping up – https://snipboard.io/GL29Au.jpg
but I am entering the information needed here https://snipboard.io/lHhQeX.jpg
then it keeps coming back to say Please enter and activate….
i think you thing is broken!
Please share the credentials and contact the technical support team at email@example.com
I purchased Cool Timeline Pro but can’t figure out where to enter the purchase code. I’ve gone into the plugin settings and clicked on settings, but I don’t see anywhere to enter the code.
You have to enter the Envato purchase code along with your email id, for more details, please check the screenshot: https://prnt.sc/AfYgnC3gvd1j
Can I change the order my Categories are displayed on the page?
Thanks for your reply. It’s a shame their is no option to move around the displayed categories:( please let me know if this changes in the future?
I’m having trouble changing the word count which shows on the timeline page. I have tried to change it in the Stories Settings, but the ‘Content Length – word Count’ doesn’t seem to make a difference at how many words are initially displayed on the actual Timeline.
Could you please assist?
I am also looking for the same kind of Timer plugin for my website. Currently I am working on one of my website My Auto car care. Where I want to set timer on my website, How can I do this. Need help regarding this.
Thanks for showing interest in our plugin.
Our plugin is a timeline plugin not a timer plugin.
You can make the timeline with the use of our plugin.
Please check demos and docs link to get an idea how our timeline plugin works.
Demos link : https://cooltimeline.com/demo/cool-timeline-pro/
Docs link : https://docs.coolplugins.net/docs/cool-timeline-pro/
Thanks & Regards.
How can we stop the single pages from being created
We dont want them accessible from front end and we dont want google to index the single posts
Actually, Our plugin use WordPress default Post Type standards for timeline stories , So we cannot directly disable these single posts page. But with the help of small code customization you can disable these from indexing But these changes will revert back with plugin updates.
I hope you understand these concerns.
You can disable the single posts easy. When you register your custom post type you need to specify public false
‘public’ => false,
'show_ui' => true, // show the admin UI for the CPT even when public is false
There is no need for the single posts to show on your post type please disable this or give us a hook to do it
Yes we know about it. But our plugins 98% users use story single page.
So that’s why we cannot disable it in plugin code and our plugin current version does not support hooks for these type of changes.
Please do it at your end.
I changed my envato email addressm and had to re-setup my site, but it won’t reactivate when my license is good.
Another concern is that the timeline isn’t in the center of my page, I checked and it seems to be the Plugin / Shortcode
Hi, I bought Cool Timeline Pro and I have to say it’s packed with possibilities.
However, I’m not sure how to use it correctly in combination with Oxygen builder (I’m quite new to web developing).
I paste the shortcode into a shortcode element/shortcode wrapper in Oxygen. This works, but as soon as I add animation (e.g. fade up) this interferes with my Pro Menu.
What am I doing wrong?
Good day, I’ve recently purchased the Pro timeline plugin. On the horizontal timeline layout, I am not able to disable the date under the “stories settings” > Story date.
I’m aware that the year label says: “Only for Vertical and One sided layout”
The demo on your site has the same horizontal layout without the date above: https://cooltimeline.com/demo/cool-timeline-pro/cryptocurrency-ico-roadmap-timeline/
Thanks for using our plugin.
I am not able to see the date in the given URL link of your website. check the screenshot : https://prnt.sc/T45awHOKaR8s
Please explain your issue and contact the technical plugin support team for any help related to this topic https://coolplugins.net/contact-plugin-support/
I have hidden the dates temporarily using css. Will contact support, thanks
Hi, I just bought this plugin and am having problems seeing any styling. I am using the Genesis Framework (the generic sample theme) and all of my plugins and wordpress is up-to-date.
I created a timeline using the block editor on my page. On the editing of the page, it appears to have a new styling, but when you go to the live page, here is 0 styling. Help! Thanks in advance.
I’ve baught the plugin cool timeline pro. I’d like to build a timeline like this:
Is there a way to to that with the plugin? I mean the vertical animated red line which overlaps the black one.
Thanks in advance
Thanks for purchasing our plugin.
Sorry, but currently our current version does not support the line-filling feature in the Cool timeline pro plugin.
I hope this message finds you well.
Any of my “read more links” don’t work
Also, in the Cool Timeline Stores” I test each of the stories I have written in the past and none of the links work.
You can view here:
All of the “read more” links work
I just upgraded to go pro. Maybe the reason why?
Could you please help.
I want to upgrade from free version to pro, but before I do this, I want to make sure it will not erase my actual content from the Free version. Will it erase it? Do I Have to start from scratch?
At your convenience.
Thanks for using our plugin.
It will not eraste your timeline stories content when you update the plugin free to pro. But, You can take the backup of your timeline stories with the help of using the wordpres default import/export feature. You can download the data in the XML file. Please check the screenshot: https://prnt.sc/Y9zZANB54tRQ
I’ve added the timeline to my website. Now I’m trying some stuff with images and videos. But the text is only visible when selecting it. Otherwise its just an white space. See: https://funfit.nu/over-funfit/ how can I get the text visible?
Hi, Since I got no reply for this via support ticket. I have no choice but to put it here,
I sent you support ticket in regarding my last purchase from you. I mentioned that licence not working for me. you said “Thanks for purchasing our plugin.
Actually, You have purchased Cool Timeline Pro plugin and using our another free plugin ( Timeline Widget for Elementor).
Both are totally different plugins.
In Order to enable Pro feature you have to purchase Timeline widget Pro plugins
is this is really confusing
for that I answered:
“No I don’t understand
Can you refund me please so I can buy the other one that work
I had no intention to spend two times on plugins of you that do the same”
waiting for reply
Refund processed… issue resolved!
I just moved my site live, and it has a different URL, can I deactivate the old, and replace with the new, please?
Please share your license key at firstname.lastname@example.org so I can update your license key status.
we get an error in the dashboard.
count(): Argument #1 ($value) must be of type Countable|array, bool given
Website:Yachtskipper.eu / Wordpress / Avada theme
Could you please share full error message with file path or error screenshot?
We never face this type of error at our end with same theme.
You can directly share error or contact us at email@example.com
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