412 comments found.
Hello,
Loading button has stopped working:
http://www.remedica.eu/about-us/history/Please advice!
Thank you!
I think only with Firefox the loading button works. In Google Chrom, Internet Explorer etc. it doesn’t work.
Thank you.
Hello,
I’ve checked the link you’ve shared. Please share temporary wordpress credentials along with ftp details at contact@cooltimeline.com so that we may have a closer look to fix this issue.
Thanks,
Kiranpreet Kaur
Cool Timeline Team
Yes, I just purchased cooltimeline and while working with it, I got the following: Fatal error: Cannot redeclare ctl_pagination() (previously declared in /home/nicktingle/www/www/wp-content/plugins/cool-timeline-pro/includes/ctl-helpers.php:287) in /home/nicktingle/www/www/wp-content/plugins/cool-timeline/includes/ctl-helper-functions.php on line 338
Can you suggest how to address this problem (and not do it again)
Thanks…
Nick Tingle (nicktingle@gmail.com
Hello,
Thanks for purchasing our plugin. This type of error usually occurs when our plugin is conflicting with some other theme or plugin on your site.
To fix this issue, Please share temporary wordpress credentials at contact@cooltimeline.com so that we may check and fix this issue.
Best Regards,
Kiranpreet Kaur
Cool Timeline Team
Yes, I figured it out and corrected the problem. Thanks…
hey
i got the plug in and im experience some issues i was wondering if you can help me to solve it.
1.my shortecode generator freeze and i can’t modify any setting. (see link attached)
https://drive.google.com/file/d/1p2P4Pnw19U-ANOeu3mfUJXwaPgszHxXb/view?usp=sharing https://drive.google.com/file/d/184RBs9KEqCzLAo_WJEws2-TS_UR7bGG2/view?usp=sharing https://drive.google.com/file/d/1anMG8L0LbPhGU_xheRMJa_dun4k5L0e5/view?usp=sharing2. how to i show only a year on my timeline and not the full date
thank you very much
Hi,
I’ve checked the screenshots you’ve shared. This type of problem usually occurs when there’s some sort of javascript error.
Please share your temporary wordpress credentials along with ftp details at contact@cooltimeline.com so that we may check and fix this issue.
To Display only year on your Timeline, There is a setting in shortcode generator as shown in below shared link:-
https://drive.google.com/file/d/1j9X_MZaBlbyV_tpT7drw_bW8sJihhMDp/view?usp=drivesdkBest Regards,
Kiranpreet Kaur
Cool Plugins Team
Hello!
Thank you for the great plugin. Can you please explain to me how to custom edit the classic horizontal story title in the Cool Timeline>Extra Settings>Custom CSS section? I would like to make the title smaller. I entered:
h2 .content-title-simple { font-size: 24px !important; }
However, this isn’t working. Assistance would be greatly appreciated.
Thank you, Caitlin Mackey
Hello,
Please add below mentioned css in custom css setting of the plugin :-
h2 .content-title-simple a
{
font-size: 24px !important;
}
Please check the timeline after clearing browser cache. Feel free to contact us if you need any further assistance.
hi coolhappy
what to do to make it displays as wide and as big like you : https://www.cooltimeline.com/demo-facebook-company-story/but my exemple is small and finer even with fullwidth (1280 px) : http://www.design-moi-un-mouton.net/cv/
kim from france
hi coolhappy !
now fullwidth is fixed & all display as wide as youall has been fixed with this custom css :
https://www.vanilla-wp.org/twenty-seventeen-theme-full-width-wordpress/
kim from france
Hello Kim,
Thanks for using our plugin.
Feel free to contact us if you need any further assistance.
Best Regards,
Kiranpreet Kaur
Cool Timeline Team
Hi, Is it possible to remove the description area from the vertical timeline?
Hi,
Yes, you can do this by adding css
{display:none!important} in custom css setting of the plugin.
I can tell you exact css to add if you share the link of your timeline.
You can also contact us at contact@cooltimeline.com
Best Regards,
Kiranpreet Kaur
Cool Timeline Team
Hello, I have just upgraded to Pro specifically so that I can use custom labels (just year, not month or day) and am having a major problem. I am using X Theme with Cornerstone page builder and do not have access to the shortcode builder so I have no way of telling the timeline to display the entries with the custom labels. Please advise with the shortcode on how to this. A link to the complete list of shortcodes would also be very helpful. Thank you.
Hi there,
Don’t worry! We will provide you full assistance.
You can generate custom label timeline shortcode in posts section and then easily can use generated shortcode anywhere(pages).
You can also use this shortcode. Just update your category name.
[cool-timeline category="add here cateogry slug" layout="default" designs="default" skin="default" show-posts="10" order="DESC" icons="NO" animations="bounceInUp" date-format="default" story-content="short" based="custom" compact-ele-pos="main-date" pagination="default" filters="no"]
Please let me know if you are still unable to use our plugin.
Thanks,
CoolHappy From Cool Plugins Team
Thank you for the reply, I was able to modify the code you sent. As I said, I have no access to the generated shortcode.
presale question will this work ok with SALIENT theme found here on Themeforest?
Hello,
Thanks for showing interest in our plugin. Yes, It will work with SALIENT theme.
If in case you face any difficulty, We’ll assist you.
Best Regards,
Kiranpreet Kaur
Cool Timeline Team
Hi there, Love the plugin. We need the latest story to show on the RIGHT of the horizontal timeline with older stories reachable by clicking the left arrow. Thanks for your help Romain
Hello,
Thanks for your appreciation.
You can easily do this by changing the order (ASCENDING/DESCENDING) in the shortcode generator.
Feel free to contact us if you need any further assistance.
Best Regards,
Kiranpreet Kaur
Cool Timeline Team
Thanks for your quick answer and sorry for the lack of preciseness; i will be needing to add new stories every week for a year and using your method above results in the timeline showing the very first story ever published on the left, letting users navigate to the newer stories using the right arrow. What I need is for every new story to appear directly to the right (at the very end of the timeline), letting users the choice to go back in time using the left arrow. Hope this helps understand my need. Thanks Kiranpreet
Yes, You can easily do this by just selecting ‘ASC’ in ‘Story Order’ setting in the shortcode generator.
(Every new story i.e. The one with the most recent date will appear at the last and the one with the most oldest date will appear on extreme left and by clicking on right arrow, Users will be able to reach towards the stories with the most recent dates.)
Also, There is choice for going back to the left.
I have but I don’t want users to have to navigate through dozens of entries to reach the newest entries. The new entry should automatically show on the right upon loading, not through clicking, see what i mean?
Oh I see! Yes, You can do this by adding the ‘number’ of that particular story.
For example, If you’ve 16 stories, and you want to view 16th story(most recent date) on the right and older ones by using left arrow, just add ‘16’ in ‘Timeline story starting from’ setting of the shortcode generator.
Please have a look here – https://drive.google.com/file/d/1RBbcKs8ahqf8UleYv49laFztyPETvU44/view
Feel free to contact us if you need any further assistance.
That implies updating the shortcode every time I submit a new entry. Isn’t there a way to do that automatically? Thanks
This is an additional feature. So the plugin needs to be customized for that. Please contact us at contact@cooltimeline.com for further discussion.
Hello,
I bought this plugin in the hopes that it would fix the problem I had with your Facebook Page Feed Timeline plugin.
I inputted the Facebook App ID, Facebook App Secret and Facebook Page ID or Slug And I get this error on the page I put the shortcode: ‘You have not configured plugin properly’ But the facebook page shows up but no posts
please email back justin@mydigitalsauce.com
Here is the page with the issue: http://demo.iamradical.com/living/Thanks I look forward to your response.
Hello,
Firstly, Please note that these are two different plugins and their functionality is not linked to each other.
I’ve checked this link – http://demo.iamradical.com/living/ and I checked the plugin on my development server using page ID ‘RadicalSkincare’ and the plugin is working perfectly fine.
Please have a look at below shared screenshot -
https://drive.google.com/file/d/143Q_uh1BY-TL4lkRVMkbBjne-y3-BwwO/viewPlease make sure you’ve entered all details correctly.
Best Regards,
Kiranpreet Kaur
Cool Timeline Team
Hi,
I have recently purchased a license of Timeline Cool plugin for WordPress. I am trying to adapt it to my needs but I am not finding the way so far.
Is there a way to create a vertical timeline with milestones: date + title without any further detail?
Thanks! Ken
Hello,
Thanks for purchasing our plugin.
Yes, This can be done but with little bit of customization. Please share the link of your timeline so that I can tell you the custom CSS to add to hide the description box and display just the date + title.
You can also contact us at contact@cooltimeline.com
Best Regards,
Kiranpreet Kaur
Cool Timeline Team
Hi,
My page is still under development so I am not able to send you the link yet. Can I send you a screenshot of the preview, send you some specifics or can we do remote access?
Thanks, Ken
You can send temporary wordpress credentials at contact@cooltimeline.com
Please use this custom css to hide content part and show only date and title inside timeline:-
.cool-timeline .ctl_info.event-description { display: none !IMPORTANT; } .cool-timeline .timeline-content, .cool-timeline .timeline-content h2 { border-radius: 0px !IMPORTANT; }
Hi, I have just purchased and installed the plugin. I’m facing some issues could you please help:
1. Horizontal timeline is taking up a lot of height: http://www.thoughtagiledemo.com/jainology.org/homepage-2/
2. In vertical timeline, pagination buttons (1, 2, 3..) aren’t displaying properly: http://www.thoughtagiledemo.com/jainology.org/institute-of-jainology-timeline/
3. On the same page, why is that some stories are displayed with text below the image and some are displayed with text inline with the image.
Thanks!!
Ash
Hello,
Thanks for purchasing our plugin. You can display same height for all stories in horizontal timeline by selecting ‘summary’ option in shortcode generator as shown below -
https://drive.google.com/file/d/1geryVPK_9LCAibSpSH3WZSRd48Ffwqp6/view?usp=drivesdkYou can set no. of words to display in plugin settings as shown below -
https://drive.google.com/file/d/1jQzKS6fSK8GysqibAw0RpQOT1NH33yJ6/view?usp=drivesdkTo fix the issue in vertical timeline, Add This css in custom css setting of the plugin
.cool-timeline:before
{
height:99%!important;
}
Feel free to contact us if you need any further assistance.
Best Regards,
Kiranpreet kaur
Cool Timeline Team
