Discussion on Cool Timeline Pro - WordPress Timeline Plugin

Hi there,

Thanks for purchasing our plugin.

Your current version of MySQL does not support the ‘utf8mb4’ character set. This character set was introduced in 5.5.3. Kindly, upgrade your MySQL to the latest stable version. As you can check on https://wordpress.org/download/ , the recommended MySQL version for current WordPress is MySQL version 5.6.

Let us know if you have further question.

Thanks

Hi, First of All, I would like to apologize for delay in response. You don’t need to rollback anything.We have already fixed this issue. Please just update your plugin version.

Another issue, when the plugin is disabled, if your page stills uses the plugin short code nothing will load on that page

Hi our support team will sure check and resolve it as soon as possible, because everything working fine at our end and we tested it under different themes and platforms – but there are a lot WP themes and plugins which may conflict and we can only check it at your end, share temporary wp access info with our development team at contact@coolplugins.net

Hi Andy, Sorry for inconvenience, actually there are 2 ways to create a timeline using Cool Timeline Pro.

1. Use your blog posts to create a timeline.

2. Add stories inside Timeline Stories >> Add New, one by one and then use these stories to create a timeline.

1. If you already have blog posts inside your website and you want to show them as timeline layout then create a new page inside your website and add “content timeline” shortcode on it by adding your blog posts category slug. If you are using Gutenberg then add shortcode this way – http://docs.coolplugins.net/wp-content/uploads/2019/02/add-content-tm-in-guten.png or in simple editor add it this way – http://docs.coolplugins.net/wp-content/uploads/2019/02/content-tm-vertical.png http://docs.coolplugins.net/wp-content/uploads/2019/02/content-shortcode-gen.png Remember to select proper category slug.

2. If you want to create timeline by adding new stories from Timeline Stories >> Add New, then first add all stories one by one via Timeline Stories >> Add New button and then create a new page and add vertical timeline shortcode this way – http://docs.coolplugins.net/wp-content/uploads/2019/02/in-classic-editor.png

Let me know if it is clear now? If you want me to setup it good way then you can also share temporary access at contact@coolplugins.net, I’ll help you to create an awesome timeline.

Thanks

Satinder Singh

Cool Plugins Senior Support Team

Hey there, Please do not share your license code and/or any other sensitive information here. You can contact us on contact@coolplugins.com for any kind of technical or sales issues. As we have checked, your purchase code is already activated. Please email us with your website URL and purchase code to sort out this issue as soon as possible.

Regards.

Hi, Above link was live for testing period only, please visit this link for correct pricing – https://cooltimeline.com/demo/

Thanks!

Hi, above link is just an example, because this discount is visable on several pages. The current pricing is clear, but providing incorrect information isn’t a nice way of advertising.

actually item was under discount from March 21 – 31, 2019 so it was a sub-site at that site, You can check now there is no discount mentioned on site – https://cooltimeline.com

Hi there,

Thanks for showing interest in our plugin. Yes, our plugin is compatible with PHP Version 7.2 Feel free to contact us if you have further question.

Thanks

i figured out how to do this

Hi there,

In the current version version of this plugin we have removed this feature(Go Back link on single story page). This feature is actually depreciated from the latest version. We will remove Go Back link option from plugin’s settings in upcoming version of this plugin.

Thanks

ok thanks but why did you remove it ? when i view a single post page there is no way to navigate back to to the main timeline …what do you suggest ?

Hi there,

In order to add Go Back link on single story page, add this Snippet of code (https://bitbucket.org/snippets/baljitdhanjal/ne55qE) in your Wordpress active theme’s functions.php file. Let us know if you have further question.

Thanks

Hi there,

Thanks for purchasing our plugin.

This message displays in case user did not add any Timeline Story or when user selected category in shortcode has no Timeline Story. So please make sure you have added at least one Timeline Story and selected category in shortcode has at least one Timeline Story. For the guidance kindly read this documentation (https://docs.coolplugins.net/doc/cool-timeline-pro/ ) First watch video tutorials to know how this plugin works. (https://docs.coolplugins.net/doc/cool-timeline-pro/video-tutorials/ )

Thanks

Did you migrate Timeline Stories? Whenever user switch from Cool Timeline Free plugin to Cool Timeline Pro plugin, Timeline Story Migration is necessary. Check this link(https://docs.coolplugins.net/doc/cool-timeline-pro/settings/migration/) to know how to migrate stories in Cool Timeline Pro.

Thanks

You can’t display Story Year because it is a custom field. You can display only Story Title, Story Featured Image and Story Description.

The current version of this plugin does not support this feature but we might integrate this feature soon.

Please check this link to know how to Create Timeline Using WPBakery Page Builder. (https://docs.coolplugins.net/doc/cool-timeline-pro/create-timeline-using-wpbakery-page-builder/)

Thanks

Hi Nicolas, It seems like any other plugin or theme conflict with our plugin. Can you please share your website URL with us. It would be better if you can use English in your comments.

Hi @klear,

Thanks for using our plugin. Our plugin doesn’t show comparison. It shows posts in an alternate format like tag: good. | tag: bad | tag: good| tag: bad you can adjust the color according to the even/ odd formula from settings panel

Just trying to make sure we’re on the same page… can I (1) have all posts with good tag show on one side of timeline, and all bad on the other side? (2) Further, only show the posts that are within currently viewed category?

Hi Klear,

I understood your first query. Timeline does not sort according to Post tags. So you can’t sort all posts with good tag on one side and all bad tag on other side. Timeline sort posts/ stories accoding to date or cutom order in Timeline Stories. So, you have to arrange your posts/stories manually so that they appeare on timeline as you want.

For creating “Category Specific Timeline”, you can select a category in shortcode generator (https://docs.coolplugins.net/doc/cool-timeline-pro/video-tutorials/) (http://docs.coolplugins.net/wp-content/uploads/2019/02/gutenberg-shortcode-view.png)

Thanks

Hi there,

Thank you for purchasing our plugin.

The current version of this plugin does not support this feature. But here is an another way to show Timeline as your requirement.

1.) Yes, it is possible using Custom Order Based feature. Using this feature you can add “Custom Label” for your story, in “custom label” you can add Story Date (OR any text) and also can set Custom Order of your story. https://docs.coolplugins.net/doc/cool-timeline-pro/add-custom-order-timeline-stories/

2.) Yes, you can use your existing stories but you have to edit these stories to make them Custom Order Based. For example you have to add “Custom Label” and “Custom Order” of your each story.

Thank You

Hi there,

Yes, it is possible. But to do so you have to customize plugin code.

Thanks