Hi There,

Thanks for reaching out to. We received your mail we mailed you on it please checkout the solution.

Thanks & regards

Elementor timeline widget is a different plugin that we developed specific for elementor only. So if you are using elementor page builder then no need to use Cool Timeline Pro just use Elementor timeline widget plugin.

Hi @Karma,

Thanks for showing interest in our plugin. Yes, You can add unlimited events(stories) in our plugin. And our plugin follow WordPress default Posts standards does not effect any website performance.

"make sure that this is repeated every year without having to manually reload them"

I’m unable to understand this query. Could you please elaborate more in details.

You can directly contact us via an email. Here is our email address:- contact@coolplugins.net

Thanks again,

Hi you should use some events calendar plugin instead of this – it is just a timeline plugin, not for events management.

Hi There,

Please contact us at contact@coolplugins.net along with your timeline url so i can check the issue at your end.

Thanks & Regards

Hi There,

Could you please share the your timeline page url with us. so we can check it.

Thanks & Regards

Sorry currently no plan for that.

Hi There,

Sorry for the inconvenience. Could you explain little bit more which problem are you facing using our plugin and also contact us contact@coolplugins.net.

Thanks & Regards

Hi there,

Sorry for the inconvenience, Please contact us at ontact@coolplugins.net with temporary wp-admin access, so we can check this issue at your end.

Thanks

Sorry unable to understand your requirement clearly, Currently timeline can show posts from any post-type but you can not adjust specific points with specific meta-data – story box will contain post title, description, image and tags while date field will contain published date of post-type.

Sorry, Plugin can only creates demos that you can check here – https://cooltimeline.com/demo/

The currently working version of Cool Timeline Pro is 3.5.2, and I’m trying to update to 4.1.6.

When I do that, the element disappears from the page I have inserted it. My support is expired, so how can I contact you for credentials?

Please contact us at contact@coolplugins.net.

Just to update this comment by saying that the guys at CoolPlugins_Team fixed my issue ASAP, great support from their side, even though my support had expired! Thanks guys, I appreciate it!

Hi There,

Please use the given custom css to hide open folder icon in timeline.

.cool_timeline i.fa.fa-folder-open { display: none !important; }

Thanks & Regards

Hi There,

Please use the below shared custom CSS in plugin settings.

li a[data-post-count=”174”] { display: none !important; }

Let us know if you are again facing the issue.

Thanks & Regards

Hello, inserted in the Custom Styles Extra Settings but it doesn’t work!

Hi There,

Please contact us at contact@coolplugins.net

Thanks & Regards

Hi there,

Yes, the Cool timeline is compatible with PHP 8.0. If you face any issues please contact us at contact@coolplugins.net

Hi there,

Thanks for showing interest in our plugin. With the help of autoplay option you can auto scroll stories from left to right or right to left. You can set the attribute in the shortcode autoplay=”true”. If you have any questions please contact us at contact@coolplugins.net

Hi there,

You can Raise a refund request here – https://codecanyon.net/refund_requests/new

Thanks & Regards

Hi there,

You can Raise a refund request here – https://codecanyon.net/refund_requests/new

Thanks & Regards

Hi There,

Sorry for the inconvenience. Please contact us at contact@coolplugins.net

Thanks & Regards