12072 comments found.
Good afternoon,
My client has always used your plugin with Classic Editor active. That way it is easy to use the “MP Locker” button to block a part of the text, however the customer wants to start using the gutenberg editor. Is there a video or demo that shows how my client will continue to block the text using gutenberg?
https://imgur.com/a/MRzkNSnThank you
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
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Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hi azzaroco, I would like to know if a customer can choose installment payment via stripe payment for a lifetime license?
For exemple i sell a licence at 99$, does exist a solution for the customer can choose pay in 1time 99$ or 3 times 33$ ?
Best regards
Users may choose to which subscription they wish to sign, Admin may create those in order to provide to customers multiple options.
Does this plugin use wp_mail () or its own delivery solution?
It is not clear what is the purpose of this pre-sale question.
I have a site in which I use the WP Mail SMTP plugin to use Google as SMTP, which filters everything that wp_mail uses to send emails
UMP system is working fine besides WP Mail SMTP plugin, we recommend this one when default mail server is not working properly.
hi there
I can’t open ticket in support. Here is the error code
support.wpindeed.com. Currently unable to process this request. HTTP ERROR 500
Hi, Can a subscription have a down payment or sign up fee option?
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
I got a small problem, i need to put a 9.975% as tax value, but the system allow only 2 digit how can i fix that
Hi,
Taxes can not have more than 2 decimals, unfortunately.
in Quebec/Canada, provincial tax is 9.975% i have no choice but this value, can i adjust it in the code ? is very important to get the right value
Hi, how this plugin is GDPR compliant? Many thanks.
Hi,
Yes, UMP plugin is GDPR compliant acc3with WordPress workflow on this direction.
Hi, thanks for your reply. Ok but could you describe how it’s compliant? For example does it keep track of the consense? Could the registered users request thei data and revoke the consense? Many thanks.
WordPress is already comes with this approach and options. UMP is hooked with WP to provides those data or remove them if is required.
hi there
I can’t open ticket in support. Here is the error code
support.wpindeed.com. Currently unable to process this request. HTTP ERROR 500
I sent screen record about problem.
Development team ask for a screen record days ago but a such was never received.
I sent a wetransfer link on 23 04 2021 16:00 (GMT+3)
There was not received a such email or link to development team.
I sent you email about detailed information of all process via envato account form
Please check your Email Inbox, development team have being in touch with you already.
How do I disable Restrict WP Menu links in Ultimate Membership Pro?
I prefer to use If Menu Plugin for that because they provide restrictions by device type and user role.
If Menu detected a conflict with another plugin or theme (Walker_Nav_Menu_Edit_Custom_DM) and may not work as expected.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hi,
How does the integration of other WooCommerce payment processors work? thank you
Hi,
Yes, it works with any Woo payment that is following the official Woo workflow and hooks
hello, I have some user role that can access the backend, but after this plugin is activated, those role can not access backend after login,
Now only Administrator can access backend admin page, how to fix this ?
You have the option inside UMP Dashboard to choose which user roles will have access inside WP Dashboard and which not
Hello, I need a plugin like yours just for one time payment to access one page where I will embed a Youtube video for example.
I have woocommerce payment gateway named “EuPlatesc”. Can I use this gateway for the one time payment for accessing that page?
After payment, what link will receive the ones who paid? If my restricted page is example.com/restricted they will receive this link or some “coded” link like example.com/bdheudufbr5262 ? If they will receive the original link they could share it and others can access the page for free. If the link is the “coded”/ random for every client, they can share and others can access that random link?
So, I need that payment gateway to work and I need that the link to access the restricted content to be a random one and to be linked with one IP and if shared to don’t work. If this is OK, I will buy. Thanks
Hi,
That payment service is not integrated into UMP system, still UMP allows you to sell Memberships via Woo using Woo checkout page.
Once a member sign and purchase to a membership does not receives any “link”. A Membership may provides access to multiple pages or even entire website, not just a link.
So, it will create a user in Wordpress with access to restricted areas. That user can be used to login to the site from multiple location in the same time?
Yes, is WP user, so can login with any login form and access wherever a WP user has access.
hello, if an admin creates a member from dashboard and assigns the Membership package. Will the user get expiration email by the end of the package time as well?
Note: they have paid by check, so this is a paid package, but they do not have to continue to do a payment. Will that work?
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Would please make the refund. I sent email to support team, but no response. Hurry up things.
Hi, What version is the latest update, where can I download it and how can I automatically stay up to date with the updates? Im not receiving any update emails.
The full changeLog can be found on Item description page to the bottom. The latest version available is v.9.5.1
Before I purchase again pls:
Can a subscription be renewed via Woo Commerce? When I click renew only Bank Transfer option is offered.
My payment Gateway is not one of the 11 you offer so i can only use woo commerce, if the subscription can not be renewed online it will make it useless.
Pre-sale question: Will this plugin work to restrict content in the backend admin as well? for example, I’m using a vendor plugin and just wondering if I could limit the number of products a vendor can add with this plugin?
Hi,
There is not a such restriction hold by UMP system, unfortunately.
just bought and installed this plugin. purchase code is apparently invalid. can’t even start a support ticket, can I get some help please?
You may contact the development team via Profile form and share screenshots or screen recording with the process of tickets submission
@arifbd26 No es un error, segun me indican en una respuesta lo que vendes son suscripciones no cuentas. Por eso el usuario logra registrarse.
Hi There is an issue. We a user register for membership, registration mail, and verification email sent before the payment is done. The registration should be completed after payment. No user should register before payment because I want to send the private link to the registration email.
What will be the solution?
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
