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Discussion on wpDataTables - Tables and Charts Manager for WordPress

Discussion on wpDataTables - Tables and Charts Manager for WordPress

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Hi. Just want to let you know that this plugin conflict with Epic News plugin. It unable to create the table when Epic News is active.

Hello there.

Thank you for reaching out to us about this.

Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.

Without the actual plugin, our developers won’t be able to do much about this issue, so can you please open a PRIVATE pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/, where you’d be able to send us your log-in credentials, so we can take a look?

Kind regards.

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Hi, is there a way to automatically translate the tables with Polylang or a similar plugin? Thank you!

Hello there.

Unfortunately, something like this is not yet possible. Our developers are working on it, and it should be included relatively soon.

Please make sure to subscribe to our Newsletter, so you’re informed about our new features, promotions, freebies, etc.

Kind regards.

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I’ve purchased a license from 2015 and since that time the plugin has expanded greatly. I see the price is way higher too as the plugin is now very advanced. How do I get old plugin usage again?

Hello there.

Thank you for being our long-term customer, and sorry for the late response.

Can you please open a pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/, where you will share your invoice with us, and mention this comment, so we know it’s you?

Our support managers will gladly help you with the license. Since you purchased the plugin through Envato marketplace, you’re entitled to lifetime updates, and you don’t need to purchase the plugin again.

Kind regards.

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That’s fantastic! Thank you so much!

You’re welcome.

Glad we can be of service!

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Hello, can you tell why I can activate my account ? I have already buy the plugin. Thanks

Hi again.

Like mentioned before, you will probably need to do this a few times before it actually activates your license.

We’ve had issues when 25 attempts were needed to activate the license. That’s an extreme case, though.

Kind regards.

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Sorry but this message appear always ” Error! You have reached maximum number of registered domains”

Maybe you already have your license active on some domain, we can’t say for sure.

Can you please open a pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/, provide us with the purchase code you have, and our support managers will gladly check, and assist you in this matter.

Kind regards.

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Can you use remote URL to import excel?or Csv,Before purchasing, I want to ask this question. I can only import it remotely

Hello there.

Thank you for your interest in our plugin.

Excel and CSV files need to be uploaded, or hosted on the same server. If they are on the same server, you would be able to add a full path (not URL) to fetch the files.

URL works only for Google Spreadsheets, XML, PHP and JSON files.

Kind regards.

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Which plugin allows you to create a tooltip in each cell the assigned hint is for a given word.

Before buying, I want to be sure that the tooltip plugins will work. I have already purchased a Tooltip plugin and if it turns out that the tooltips do not work on your table, I will get a refund.

popsupply written to the text in a table cell is the most important functionality for me. If it is not there, I am not interested in your plug.

Hello there.

We don’t have any integrations with tooltip plugins, so we cannot guarantee that any will work.

You’re free to download the free version of the plugin, and test the tooltip plugin.

If it works with wpDataTables Lite, it will work with the full version. We do have a 15-day money-back guarantee, if the plugin doesn’t suit your needs.

Kind regards.

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Is it possible to restrict editing of a table cell (changes can only be made once)? If someone else wants to change the same cell, it will not be available for editing.

Hello there.

I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin’s built-in features.

Kind regards.

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​I’m trying to add url link buttons to a URL Link column, but in this case its for a band who has multiple sales links to one album eg bandcamp (button1) spotify (button2)... i have tried pasting the standard method as in docs using the || separator which works on the first button, button the 2nd button wont show … i tried a , seperator and a seperator between buttons but cant seem to get it to work

How do i add multiple buttons in one URL link column?

Hello there.

A URL link column can only be used for one URL. You can convert the column to multi-line string, and then use HTML editor, which includes hyperlinks.

Also, you can use string-type columns with a multi-line editor, and then add custom button CSS, where you’d include multiple links using anchor tags.

Kind regards.

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how many records will your plugin handle? I’m currently using a different plugin and tables with 13,000 records don’t load at all

Hello there.

Thank you for your interest in our plugin.

If you create server-side tables (manual, imported or SQL query based tables), the plugin can handle tables with millions of rows. This depends on your server’s performance and hosting plan also, but the plugin is able to handle large data sets with server-side processing.

You can take a look at our documentation about this.

Kind regards.

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Hi, This is a pre-sale queries, is your plugin can create a Shift Management Scheduling tables for employees?

If yes, do you have any demo for that?

Regards

Hello there.

We are sorry to disappoint you, but unfortunately something like this is not possible with the plugin’s built-in features.

You would be able to create simple tables, where employees can edit the table, and manage their working hours, and shift schedules, but there are no automated processes there.

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Is it correct that all(!) your prices are that high? $299 for this plugin? It seems to be a mistake…

Hello there.

You can purchase the plugin on our website for the same price it was before. We’ve opted out of exclusivity on Envato, and we’re selling the plugin mainly through our website, where you can choose between 3 licenses (Basic – for one domain, Pro – for 3 domains, and Developer for an unlimited number of domains), and 2 purchase options (Yearly Subscription or Lifetime).

Included support through Envato is 6 months, while all our licenses are supported as long as the subscription lasts (so, 1 year and after if the license is set to renew every year, or lifetime).

If you have any other questions about licenses and prices, please feel free to reach out to our support managers on our official support platform https://tmsplugins.ticksy.com/.

Kind regards.

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Hi there. I have a very complicated Multisite website where I am using a customised version of your plugin. For these reasons I can’t upgrade to the latest version so I need to get hold of an older version of your plugin so I can use that instead (and bring my customisations across). For these reasons could I please get access to this version: Version 2.8.3 (released 26.03.2020.) Much appreciated! Please let me know how I can access this. I don’t want to purchase support for this as I already have 3 licenses purchased. I just need access to the older version. Is there a way for me to get access to this. Happy to supply my license numbers for you.

Hello there.

Can you please open a pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/, and one of our managers will help you out here.

Make sure to provide an invoice or any other proof of purchase. Also, please note that older versions of the plugin are not supported, so we cannot guarantee that everything will work correctly. Older versions should only be used for testing purposes.

Kind regards.

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It won’t let me provide a ticket without a valid support (which has expired). I don’t really want to pay over $200 for something that can just be emailed. Is there any online area for old versions of the plugin. I understand this is not supported, I just want a copy. I can supply my 3 x purchase codes from Theme Forest.

Hello again.

You can open a PRE-PURCHASE ticket without a purchase code. There’s no online repository for a paid plugin, where you can download older versions for free.

Please open a pre-purchase ticket and we’ll gladly help.

Kind regards.

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Hi, I bought a license for a while and now I am trying to use for my new wordpress site which is running php5.5.9 version. I am not able to update due to several service and system dependency. I would like to know if you can provide the older version which supports my environment (wordpress version 5.1.8).

Hello there.

Can you please open a pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/, and one of our managers will help you out here.

Make sure to provide an invoice or any other proof of purchase. Also, please note that older versions of the plugin are not supported, so we cannot guarantee that everything will work correctly. Older versions should only be used for testing purposes.

Kind regards.

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Hi, I bought a license long ago and installed it on a staging-site and we couldnt finish the project. So now I’m at work again and wanted to activate the plugin, but it tells me that the code has expired. How can the license time out, i thought only the support can? Thank you very much,

Hello there.

Since you bought the plugin through Envato marketplace, you don’t actually need the purchase code to activate the license. The “Purchase Code” field is reserved for purchases made through our website, and needs to stay blank when you’re activating with Envato.

So, all you need to do is click on “ACTIVATE WITH ENVATO”, and the plugin will take you to the Envato log-in page, where (upon logging-in) the license will be activated.

Because Envato’s API is limited to linking 3 requests per second you will probably need to click on “Activate with Envato” a few times until the license is activated, but once it is activated, it will stay active and you will be able to update the plugin through the Plugins page.

Can you please try now, and let me know if it works? Just remember that you probably will need to click on “Activate with Envato” a few times before it actually activates the license.

Kind regards.

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Hi there,

On my last plugin update to version 3.3 the “Show entries” select button don’t display the options. On chrome it works. Any idea?

Hello there.

Sorry for the inconvenience, there’s an issue with Firefox, Opera and Safari.

Please go to wpDataTables settings/Custom JS and CSS/ and on the bottom turn off the option to use Minified javascript. Then, in file wp-content/plugins/wpdatatables/assets/js/wpdatatables/wpdatatables.js on line 528 find this:

wpDataTables[tableDescription.tableId] = $(tableDescription.selector).dataTable(dataTableOptions);

Add this below it:

if (tableDescription.showRowsPerPage){ if ( !(jQuery(tableDescription.selector + '_wrapper .dataTables_length .length_menu.bootstrap-select').length)) jQuery(tableDescription.selector + '_wrapper .dataTables_length .length_menu.selectpicker').selectpicker(); }

That will correct the issue, and it will be fixed in our next update.

Kind regards.

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Hi! It works! Thanks!

A suggestion for the next update:

I have in my platform 3300 + tables. In the dashbord is complicated to search a table with the new live search… it doesn’t let me to finish to write the full name of the table i’m looking for.. and it’s very frustrating…

You’re welcome.

Thank you for your suggestion, we will forward it to our development team, so they can add an option whether the search will be live or not.

Kind regards.

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I am hoping to build a logistics table (loadboard) where users post pickup and delivery locations for truck drivers. This requires a third column that geo-locates the two addresses, calculates the distance between them and displays the distance. A fourth column will also need to multiply the distance by a pre-configured rate that applies to that region and return an estimated price. Is this currently possible with your plugin? If not do you have plans to add geo-location functionality to a column type?

Hello there

Thank you for reaching out to us.

Unfortunately, something like this is not included in the plugin and it would only be achievable with some custom work. There are no third party plugins that would help you resolve this.

Since this would require customization, which doesn’t fall under included support for the plugin, we would not be able to help you out with this request.

Kind regards.

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So I have tried my best to work with this and the result is not so bad. The problem is that I need advanced filtering of the rows which your plugin does provide but now I have too many filter options above the table.

Is there a way to make the filter hidden until revealed? Currently it takes up the entire above-the-fold area of the screen. Here is what i am trying to do…https://truckeos.com/loadboard/

Hello again.

Unfortunately, filters can’t be hidden, so if you enable filters for all columns, they will show above the table.

You can only hide the table before filtering is applied if you install our paid add-on Powerful Filters, but it will not help you achieve what you want to achieve, unfortunatley.

Kind regards.

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Hi there, we are recently migrated our site and updated wpdatatables plugin the most recent version.

Both in the front end and table editor we get the notice: No matching records found

All tables have been previously added as manual tables. The site has been migrated previously a few times and we did not face the same issue.

Do you have any advice on this?

Thanks

We always use All-in-One WP Migration for migrating. Cheers

Hello there

We can’t say what happened without taking a look at your website. Maybe the database prefix was changed and the tables are still registered with the old prefix.

Can you please open a pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/, and one of our support managers will gladly assist you with this.

Make sure to open a private ticket, where you can provide wp-admin log-in credentials for your website, so they can check it as soon as they reach your ticket.

Kind regards,

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Hi, i have a question I have a table with a list of bookings/events with various dates Can I show the table with filter with current date enabled? eg: the table has 40.000 rows, but only 150 with current date, 200 with tomorrow date…etc… can i show the table showing the records of current date thanks to a current date predefined in the filter?

Hello there

Thank you for your purchase.

We suppose you’re pulling this data from the database? If that’s true, you would be able to use SQL commands to filter per today’s date, or some difference using CURDATE function.

With wpDataTables, if you have a date column which would allow you to filter per specific day, you could only use CURRENT_DATE placeholder in a string-type column as a predefined filtering value, as this placeholder can’t be used with the Date type column.

Kind regards.

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According comment above, should be this search field case sensitive?

Hello there.

The search in wpDataTables is not case sensitive. You could probably make it be case sensitive, but not with the plugin’s built-in features. It would have to be developed as a custom solution, but support doesn’t cover that.

Kind regards.

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Hi, I m interested in your plugin. I have a custom table in Wordpress database. I d like to ask you, if I can create a search field (in a page) where a guest user should type an unique ID and it will return results based on this unique ID. Thanks for your time.

Hello there

Sorry for the late response.

If we understood you correctly, you’d like the table to be hidden before filtering (search) is applied?

If that’s true, this can only be achieved with our paid add-on Powerful Filters, which allows you to hide the table before filtering and to use cascade filtering.

Kind regards.

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