22690 comments found.
Hello! Where I can purchase the extended license (via Envato) for my new theme. Regards
Hello, You can purchase it directly from our website.
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Hi. Is it possible to programmatically add VPB support for a custom post-type that is defined in plugin? I know I can go to the VPB > Role Manager and select my theme’s custom post types, but if a post-type is used on our site from a 3rd party plugin. is there a way I can add some code to the my functions.php to allow VPB to work for that post type too?
My goal here is to use this shortcode generating plugin to allow me to make up global templates that are editable in once place, and put on pages via shortcodes. Without this, if I use your VPB templates, I end up having to go back and edit dozens of pages each time I want to update something. I have done this before with custom fields (ACF) and custom Theme options using my own post-type which does show up in your Role Manager, but never with a 3rd party plugin, though the concept is the same.
To be clear, I am NOT asking about “shortcode mapping” that you already support, but about adding VPB support to a post type that is not directly part of my theme.
My support has expired, so I am asking here. Thanks.
Hello, You can enable the page builder on post types using: https://kb.wpbakery.com/docs/inner-api/vc_set_default_editor_post_types/
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Thanks. This works for items inside of your theme. What I was asking about though, were post-types defined by > plugins < used on your site, and not the theme itself.
As a follow up, I have added a CPT to my theme directly and have enabled VPB for this directly through the VPB “Role Manager”, and it works, nearly. Everything seems to come through to the display end just fine, except if I add background images to the rows under “design options”. They never show up. In fact, none of the custom design options (margin, padding, border, bg) seem to be loading at all. This content from the CPT is being placed on the page via a shortcode though, so maybe something is getting dropped along the way.
Any ideas on this?
nevermind. Figured this out.
//get page content
$cc = get_post_field( 'post_content', $id);
$shortcodes_custom_css = visual_composer()->parseShortcodesCustomCss( $cc );
//apply Custom CSS
$output = "";
if ( ! empty( $shortcodes_custom_css ) ) {
$shortcodes_custom_css = strip_tags( $shortcodes_custom_css );
$output .= '<style type="text/css" data-type="vc_shortcodes-custom-css">';
$output .= $shortcodes_custom_css;
$output .= '</style>';
$content = $output . $content;
}
$content = apply_filters( 'the_content', $content );
Is the “Blog posts Carousel” element able to filter out the post it’s being displayed on, so the post you’re viewing doesn’t appear in the carousel?
Hello, The “Blog posts Carousel” is not a standard element of WPBakery Page Builder. It looks like a custom element added by theme developer or a third party add-on.
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Hello,
When i try to update the plugin, i got the following message : “La mise à jour a échoué : Le téléchargement a échoué. L’URL fournie n’est pas valide.”
In english : “Update failed: Download failed. The URL provided is not valid.”
I’m trying to update it on “Jobify” Theme.
Thank you!
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Thank you i managed to do it with manual upload via ftp. Don’t know why regular update would work though. Thank you for your kind support.
Your plugin stopped working with the last newspaper theme update of TagDiv composer. Is WP-Bakery still compatible with the Newspaper theme? I can see the WP-Bakery but can not edit anything.
Hello, The WPBakery Page Builder is compatible with any theme which is coded as per the WordPress theme development guidelines.
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can I edit the pages of houzez real estate theme with this plugin ?
Hello, Yes, you can edit any pages which are outputting the content from default WordPress editor.
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Good morning, I know that my support has expired, but I see a problem that cannot only affect me.
The last time I modified my website, a month ago, everything was working correctly, today, I had to upload an article and modify some boxes and when I give the box to edit, it remains loading indefinitely.
I will leave a link with a screenshot so that the problem is understood. I have the plugin updated to the latest version and my server runs version 7.4 of PHP
What could be happening?
Link: https://reus.ctartgallery.es/wp-content/uploads/2020/12/Captura%20de%20pantalla%20(7)_LI.jpg
Hello, The image link shared by you points to a 404 page: https://prnt.sc/yadpbd Can you please re-confirm it?
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I don’t see the option to set column gaps on row. Why so ?
Hello, There can be such an issue if the option is disabled by the theme using vc_remove_param.
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hi, i need some confirmation about this plugin, there is no page builder tools in edit page..may i know why? it is due to WPbakery page builder are not activate/license ended ?
Hello, Please make sure that you are running the latest version of plugin which is 6.5.0.
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issuewith access of HTML for editor role. In spite of giving permission for html and all widgets in the composers settings for this role, the editor is not allowed to use the html widget. This does not show up, only to the admin. Running with wp 5.3.6 and latest page builder. In the permissions editor the right is set forthe witdget aswell for usage of html, but still the editor gets a warning message “Custom HTML is disabled for your user role. Please contact your site Administrator to change your capabilities.” Any idea? Any fix?
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Dear Author, I have a serious problem because WpB is licenced into my theme but the developers seem gone out of business. This leaves me (us) with outdated versions (currently at 6.4.0). They have also created some modules for WpB, therefore we are really stuck. What do you suggest in such cases?
Hello, You can purchase the plugin license from your account, so that you can auto-update the plugin. Please do make sure to confirm that any custom element is added via a separate plugin or via child theme.
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Hi, do you suggest any theme to use with wp backery? Is there a recommended theme, “perfect” (light, fast solid and updated) to use with it?
Hello, The plugin works fine with any theme which is coded as per the WordPress theme development guidelines. We also have our own starter theme in-case you are looking for a basic theme.
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Hi! Is there a code snippet to allow tabs to do “Collapse all” just like the accordion? When on mobile, you are forced to scroll through all content with tabs which hurts usability. Thanks
Hello, We have toggle element which allows collapsing all of it’s tabs.
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Hi Guys,
There’s something glitchy with the option “stretch row and content (no padding)” I see this note in the settings: stretched may not work properly if parent container has “overflow: hidden” CSS property. But I don’t know how to fix it. Can you give me a hand ?
Here’s the website (and example of a web page) that encounters the problem: https://etoiledepacho.ca/en/hosting-program/
Thx!
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi there,
can you give me the current status of the functions for working with Toolset?
I want to create a new page using wpbakery + toolset.
unfortunately I cannot find any current information on this.
thanks
Hello, You can check the tutorial on using toolset with WPBakery Page Builder here: https://toolset.com/course-lesson/using-toolset-with-wpbakery-page-builder/
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Hi, I am unable to activate any of my licenses. I shouldn’t have to renew support for that. I have three licenses and none of them work. When I click activate, it goes to your website, I then select the license, but it doesn’t activate.
Hello, The plugin comes with six months of support. For any support beyond that, the support tenure should be renewed. Our support team will be glad to investigate the issue further if you open a ticket.
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The bug still remains in the last revisions. I don’t use the previous code.
Hello, Can you please share more details about the issue at your end?
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OK : In the role manager, I uncheck some CPT and when I save, everything is checked again. The state is not saved.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hello everyone, I purchased WPBakery for a site and I must say that it is the plugin that everyone should have. Yesterday however updating wordpress my site crashed, I checked with technical support and they told me that the problem is the incompatibility of the new WordPress update with this version of Visual Composer. My theme works only with this plugin and by disabling it I should change theme. Do you know if there is any way to fix this problem? Thanks.
Gionni
Hello, The latest version of plugin which is 6.5.0 is fully compatible with recent WordPress releases. Please make sure that you are running the latest version on your setup.
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Yes, now the issue is resolved. I was using the plugin with a theme called “Goya” and the theme’s core creates some issues with the wpbakery. I need to wait a response from the theme’s creator. So many thanks for your response.
Gionni
Hi folks, do I add skype call link (e.g. skype:luca_clemente79?call) in a “go button”? How? I can not find a good link 
Hello, You can add such link using text block or raw html element.
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I bought this plugin but I do not have an account on this website: https://support.wpbakery.com/. Can you provide me an account so I can activate the plugin on my website? Otherwise, please let me know what I need to do to activate the plugin.
Hello, As the plugin is purchased via codecanyon, in this case you should import the license into your WPBakery account. To do so, you can login into: support.wpbakery.com/login If you are not sure about the login details, then use the reset password option and use the email id associated with your codecanyon account. Once logged in, navigate to licenses page and click on “import it” option at the bottom of the page. It will then prompt you to login into codecanyon to complete the import. You can then activate the plugin license as per: https://wpbakery.com/video-academy/activate-wpbakery-page-builder-wordpress-license/
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i tried to reset password but it said “We can’t find a user with that e-mail address.”. My email is cuonglt@repu.vn, can you double check it?
Hello, Please drop us a message via profile contact form, so that the issue can be checked further.
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