180 comments found.
Hello Team,
Kindly help me how to make the Carousel Grid in Equal height – unable to do so as my designations some are small and some are big – but the heights of the members vary – request if you can provide the CSS Fix for same to make the grid equal height. Thank you
Hi,
Your support has expired a long time ago, please extend your support and send your support request via support tab
Best regards, ExThemes.
I would like to make the boxes to be equal height as some people designations are big and small the height of the boxes are different. Can you please help me with a fix how can I make it equal height.
you can see the height variation of the boxes here: https://imgur.com/xE33ZXO
Thank you once again Karan
Your support has expired a long time ago, please extend your support and send your support request via support tab
Hi, ive bought yout plugin but i’ve a problem. I’ve a site in italia with wpml. When i try to select a letter form the alphabet filter in the english version, the plug in make the italian version of the profile. How to fix?
Hi,
Please use the account you have purchased this plugin and support request via support tab
Envato say “marcoti has not purchased the item”
Best regards, ExThemes.
Hello, Love the plugin! I have a featured image and a different second image. When I click to drop down the additional info, the featured image is displaying where the second image should be. Please help! Style 19
Hi,
Iam not sure about your problem, could you give us more details and some screenshots about your problem via support tab ? we will check it
Best regards, ExThemes.
Is there a way to remove the opacity of the position background color on Style 9?
Hi,
Do you have use custom color for each of member ?
If you use custom color, you need to edit template file, please give us your url via support tab, we will check and feedback for you
Best regards, ExThemes.
Hi! Love this plugin! I’m using Style 10, but can’t seem to get the social icons to center. I found some code you wrote for another customer, but it doesn’t seem to work on my page. My site is: http://www.worldanimalmuseum.org/about-us/our-staff/ so any help you can give would be most appreciated. Thank you.
Hi,
I have checked your url, but I did not see the problem, could you give us more details and some screenshots about your problem via support tab ? we will check and feedback for you.
Best regards, ExThemes.
Hi,
Is there a way to disable hovering on grid Style 20?
Hi,
You can add this custom css:
.ex-tplist figure.tpstyle-20 .second-img {display: none;}
figure.tpstyle-20:hover img {transform: none;filter: none;opacity: 1;}
figure.tpstyle-20-blue:before, figure.tpstyle-20-blue:after {display: none;}
To Team > Settings page > Custom Code > Custom Css
Best regards, ExThemes.
After updating to version 1.4.4 we have issue with open member details. After filtering the members the details will not displayed. Deactivating of theme and plugin doesent matters. Waht can we do?
Hi,
Please extend your support and send your support request via support tab.
Best regards, ExThemes.
Does this works with LeadEngine theme?
Hi,
You can use any themes with this plugin.
Best regards, ExThemes.
Hi, Im having an issue where the members are not ordering by the menu order using orderby=”menu_order” I have sent a support email. thanks
Hi,
We have replied to your support message, you can check and follow it.
Best regards, ExThemes.
Pre-sales question: Is it possible to display the email address and phone number on the initial grid or other layout display rather than only as an icon or only on the team member detail page/modal? I’m looking for a plugin that supports searching for team members, while also allowing the phone and email address to be easily seen on the initial display without having to click into details to see the phone or email. Thanks!
Hi,
You can use grid style 9 in this case, please check this demo url: https://exthemes.net/teampress/style-9/
Best regards, ExThemes.
Great! Thanks for the quick response.
Please check your email, I need support
Hi,
We have replied to your support message, you could check and follow it.
Best regards, ExThemes.
Presale questions:
Does the plugin have hooks I can use so that I can, for example, run some php code when a member’s details have been saved?
Can I add custom fields?
Is it multisite compatible?
Thanks
Hi,
1. Iam not sure about this hook, but you can use this hook for save:https://developer.wordpress.org/reference/hooks/save_post/
2. You only can create custom team member like this:https://i.imgur.com/Etoo8fj.png
3. yes
Best regards, ExThemes.
Hi There, So far I’ve noticed all of the links are in the same tab. Is there a way to enforce target=”_blank”
Hi,
Please use the account you have purchase this plugin and send support request via support tab.
Best regards, ExThemes.
Haven’t purchased it yet. Wanted to make sure this is possible before I do. That’s the only feature that’s holding me back.
Hi,
It is possible to change it with some custom code, we can help you after you purchase this plugin.
Best regards, ExThemes.
Hi,
This plugin is great! I have only come across one problem so far… I have entered 15 team members, however, the Style 19 Carousel will only display 9 of the 15 members.
How can I get it to show all 15???
Thanks! Todd
Hi,
You just need to set parameter:
count="15"
Thanks & Best regards, ExThemes.
How do I change the font color of the person’s name?
Hi,
If you want to change font color of title, please go to Team > Settings page > General > Heading Font Color
Best regards, ExThemes.
Hi, i have a option to click more than one options for the filter? https://exthemes.net/teampress/team-category/
Hi,
Unfortunately it has not option for that, we will consider to add this feature in the future update
Best regards, ExThemes.
Hi, What is updated in Latest Version 1.4.3? – 03 July 2020. There is no information about update on changelog.
Hi,
It has been updated, please check.
Hi, we really love your plugin. We just miss one feature that our clients ask for: to see the team members’ location on a map. If this is ever built-in, we’ll buy the plugin in a hearbeat! Keep up the good work 
Hi,
Could you give us an example about this feature ?
Best regards, ExThemes.
Hi, I mean a feature like this: https://prnt.sc/tgayy2
(Not with the friend request and rating like in the example)
Hi,
Unfortunately this feature has not yet available, we will consider to add it in the future update
Best regards, ExThemes.
Wow – fabulous plugin. I love it! One pe-sale question:
We have Instructors in many countries who present Seminars and Webinars. We use the WCFM Multi Vendor Marketplace plugin so they each have their own store and list their own classes.
The Team Showcase Plugin looks like the perfect way to list all of our Instructors.
My question is: Can we have a text link or a button that site visitors can click that will forward them to the Instructor’s store?
I viewed your videos, but they were a little too small for my 80-year-old eyes to see everything.
Thanks.
Ed
Hi,
Yes, It is possible, you could add link into content of member or you can replace default member link with your custom link
Best regards, ExThemes.
Thanks, looks great. However – when I look at the Demo, I can see that some of the photos are linked to Google, some to Ex-Themes, some to the Member profile. That is perfect. I can set it so the visitor can click on the photo and go to the person’s store.
However… when I narrow the browser to see how it might look on a smartphone, the links all change to and when I click on the picture… it gets big. It doesn’t forward me anywhere.
Oh… never mind… I see now:
I have to click twice. The first time enlarges the picture – or sometimes gives me more information – then click on it again and that takes me to the person’s Profile page (or store).
I guess I would need to explain:
Click on the photo to learn more, and click again to visit the Instructor’s store.
Doesn’t seem very intuitive to me… but then, I am 79 years old and don’t have a smartphone.

Thanks.
Ed
Hi,
Because we are enabling popup so it will open popup by default when click to member item, if you want to open custom url when click to member item then you just need disable open member details in popup
Best regards, ExThemes.
I really like your plugin. Looks Amazing! So far really easy to work with. How do I change the font to something other than a Google font? We do not happen to have a google font. Thanks!
Hi,
If you want to use your font, you can install this plugin to upload your custom font:https://wordpress.org/plugins/custom-fonts/ then add you font name into setting font and disable google font in setting page
Best regards, ExThemes.