330 comments found.
Hi,
i just purchased Repair Shop Management System 3.6
1-I wan to know the difference between this one and other in your portfolio 2- can you please connect my calendly to your script ? Or Zapier ? 3- is it ok for a computer repair shop ? Or do you have another one specific for COMPUTER REPAIR SHOP ?
Thanks
hi,
1. actually, there are 4 repairers:1. Repair Shop Management System 3.6 - Basic Repair Management 2. Repair Shop Management System 3.6 with POS. 3. Repairer v4 - its fast and refactored software in Vue.js and laravel. 4. Repairer Pro - its a pro version with accounts, purchases and more.2. sure, you can email me at uskhan099@gmail.com with all requirements. 3. yes, its also good for computer shop. if anyway, you need more features or modifications, you can email me a list i will quote for you.
Thanks US
help me to solve this error, 1. https://prnt.sc/111wxdm 2. https://prnt.sc/111wyc8
please email me at uskhan099@gmail.com with cpanel credentials.
Hi guys, great software. I’m questions regarding Reports and charts; I need to figure out how many repair tickets completed, pending/open.
Another question is : how can I customize barcode printing, to add entry date ?
Best regards
hi,
you need some coding experience to do it.
1. for reports. you need to run a query to find out total completed/pending repairs. and show it on the main view 2. in themes/adminlte/views/reparation/print_barcodes.php you can edit.
if you are interested, you can email me at uskhan099@gmail.com. i can do the customization for you.
thanks
please help to make it work in https
in application/config/config.php change the base_url value. change http:// to https:// simply. 
Hello, How can i change date from calendar items to be shown when is required to be delivered, not when it have been created the repair order ?
Thanks
->where('status.completed', 1)
hey
thanks for the update, just installed and started to test, and i noticed this error viewing client details repairs:
the status field contains some code and the edit field shows some json code or something after you do an edit
hi. no problem. and sorry for such a long delay over the update.
1. okay, in themes/adminlte/views/client_js.php change 2602 from {“mRender”: status}, to {“mRender”: status_},
2. yeah, it was a request. to remove “view log” and in the timeline show the history of the edits. this is why, it shows it. if you don’t want to show. i will give you a guide to remove it from here. 
thanks
thanks, that fixed the status view.
regarding the history, its ok, but wouldn’t it be better to just show the edit ? instead of the whole json or whatever ?
okay, sure. i have done it.
you can email me at uskhan099@gmail.com for the file. 
thanks
awesome, just sent an email
I need to check demo before purchase but its not working
hello,
i tried! its working!
url: https://preview.otsglobal.org/rms/panel email: admin@admin.com password: password
thanks
PRE SALE QUESTIOIN – i wanted to put terms and condition on Disclaimer, somehow it has got limited chracters, do we have any chance to make it more?
hi,
sure. its just database limited text. but its easy to extend the limit. 
hi,
i have as issue with client_js
tried to put selected on form_dropdown and is not working , can you help please
<?php $wm = array(‘1’ => lang(‘in_warranty’), ‘0’ => lang(‘out_warranty’)); ?> <?= form_dropdown(‘has_warranty’, $wm, ‘1’, ‘class=”form-control” id=”has_warranty” style=”width:100% !important”’); ?>
i have tried everithing and is not working.
hi,
i just used the same code, and it did work. are you sure you are adding it tot the correct place? if yes, than can you please email me at uskhan099@gmail.com with the login credentials and ftp, so i can check.
thanks
hey, is there an update coming soon ? adressing issues mentioned in the comments here. and there is a display error viewing detali card for repairs, the table data i skewd… would like to get this fixed; https://imgur.com/a/U7saQ1D
hi,
yes, the update will be out next month (start of january)
and sure i will fix the table.
thanks
hey, you got an eta on the update ?
it will be in the next month. confirmed! this time it will be out. no delays.
thanks
awesome, thanks
Hello, I have been using the Repairer software and have two support questions: - I do not use this for invoicing; however, the service forms are going as invoices. Is there a setting to change the title from Invoice to Service Form? - I wasn’t able to auto-send emails or text messages to my client. Did fill in my email settings but unable to send service forms as mails. Also, no text messages were sent. I’d appreciate it if you can help me with these issues. Thank you.
hi,
sure, i can help you.
1. yes, you can change the invoice title. in application/languages/english/main_lang.php. search for invoice and change the phrase value.
2. you can test the sms/email config by using the dashboard widgets to send sms and emails. if that work, still the automatic notifications not work. please email me your ftp at uskhan099@gmail.com. i will look into it.
thanks
There is not a section under application/languages/english where I can change the title to “Service Form” instead of email. I did setup the email under settings and it still doesn’t send to clients. Even not if I try manually. Also, I noticed that the signatures that I get from customers while creating the new preparation isn’t being saved. Clients are signing it on iPad and I save it. But if the system creates a pdf, there is no signature. The system doesn’t ask for technician signature, only clients, and that cant be saved. I would appreciate if you can help. Just let me know where to send FTP info.
hi,
sorry for the issue caused. but the language phrase should be there, rest i will check through ftp.
please email me at uskhan099@gmail.com. with complete refernce to your issues. so i can fix it.
thanks
I found a problem same comment.
7 months ago Hey, i have added some products, but when i go to add item at repair, nothing shows up in the field where you add it. any suggestions on how to fix this ?
hi, please email me at uskhan099@gmail.com .
Hi, I have a problem with installation, I downloaded the files, then i tranfer the files from rms forlder into my subfolder mydomain.com/klient after that I hit mydomain.com/klient/install ( as is written in the manual ) when i do this it just download some file and thats it. I know that Im doing something wrong, but really dont know where. Can you please help?
So, the file that it wants to download is after openening in text editor a index.php file, I already contacted my hosting comany, they said that the problem is probalbly in code of the application, but all other users dont have a problem with instaltion, but only me, so the problem is somwhere else, can you help me with this?
So I found the solution, Its in htacess and the problem with headers, you need to put # to comment the headers out of htacess, thats for anybody who will have a same problem as I had.
Another problem is that its stuck in Firefox browser when you click on repairs or clients! It says proccesing and nothing happens few hours back it worked ok and I did not change anything, what I can do about it? In Chrome it works as it should.
hi,
sorry for late reply. please email me at uskhan099@gmail.com with ftp. i will check the issue with Firefox and fix it. 
thanks
Hi OSTglobal. The Order & Reparations page unable to show any records. It showed Processing only..
please email me at uskhan099@gmail.com
Demo user and password not working
seems to be working!
tryy again with;
https://demo.otsglobal.org/rmsemail: admin@admin.com password: password
demo not working
seems to be working.
please check again. 
pre purchase quations:
1.cannot put custom field? 2. the purchase order- is it auto generate PO number or reference? 3. stock and inventory- what is i sold the stock – how this work in the system>? or will you able to customise for us?
1. in repairs, you can put custom input fields. add in setting->general settings->repairs and orders tab 2. yes, its auto 3. it just record the sold quantity.and minus the quantity from products table, yes we can customize it for you too.
you can email me at uskhan099@gmail.com. 
can you help with install? i use synology nas- i want to run it there
yes, ofcourse. no issues at all.
however we have 20$ installation charges. you can email me at uskhan099@gmail.com
thanks
why there is no sold option?
i am trying to add custom fieild in the settings but nothing happens- can you tell me know to do this?
what do you mean by sold option?
and yes, it doesn’t work because 2 fields are missing. i will correct this requirement in the next update. but at the moment, goto accounts->bank accouunts. and add a new bank account.
then you will be able to save the settings. basically, to add account entries you need to select default bank accounts. and its missing the bbank field. that is why, its not working.
just add a bank account and it will work.
thanks
sorry i dont see any add account or accout field. my other question is about the sold item is.. what if i sold a products.. hows that gonna work? beauase i cannot make invoice here.or create invoice.
Hi,
Please email me at uskhan099@gmail.com with the login credentials for repairer. I will check and fix the setup issue.
Okay. To sell you have only repair jobs. Basically you can manage inventory for the repair parts and use parts for every repair. The parts used for every repair will be deducted from the stock.
If you want invoicing, we have a version with POS: https://codecanyon.net/item/repairer-repairworkshop-management-system-with-point-of-sale/20869216
And a pro version including features: https://codecanyon.net/item/repairer-pro-repairs-hrm-crm-much-more/24767983
You can check both.
How do we account for coins in the POS? I noticed that all the dollars are fine, but I can’t settle the coins.
i didn’t understand, i am sorry. what do you mean? please explain.
when you open thee POS Register you need to enter the Opening cash coins etc. same in close register. to change the variation you can change what coins to show here : application/libraries/Repairer.php in this function “returnOpenRegisterSets”. hope this helps. otherwise, you can explain the issue. 
thanks
Sorry, let me attempt to clarify. When I open the register, it asks for $1000, $500, $200, $100, $50, $20, $10, $5, $2, and $1. But it does not ask for 50 cents, 25 cents (quarter), 10 cents (dime), 5 cents (nickel), and 1 cent (pennies).
If I’m understanding you correctly, there should be those listed somewhere? I don’t see those coins in the system, nor do I see them in the Repairer.php file. I can edit the denominations which are currently there if that’s what you’re saying, if so, thank you for the information.
Here’s how I’ve updated Repairer.php, but the coins don’t work correctly when the quantity are placed in, they just $0.00 out in the totals.
public function returnOpenRegisterSets()
{
return array(
'n1000' => '100',
'n500' => '50',
'n200' => '20',
'n100' => '10',
'n50' => '5',
'n20' => '1',
'n10' => '.25',
'n5' => '.10',
'n2' => '.05',
'n1' => '.01',
);
i am not sure. if i get it. please email me at uskhan099@gmail.com with a video or screenshots. i will help you asap. 
Pre Purchase question….!!
as i was going through demo and in SMS how can i implement my sms gateway credentials ?
or is there any fix sms gateways enabled ?
every status update of repair does sms to be fired to customer ?
kindly help me please….!!
1. yees, you can add REST API gateways. yyou can verify in settings->sms gateways. and other than that we have 3 fixed providers. nexmo, twilio and smsgateway. me
yes, every status change trigger an sms. even if the status applied and the repair. both are mark to send an sms.
hope this makes sense. 
When I add a product, and then go back in to Edit that stock, the Quantity of Stock shows up for a second, and then disappears. How can I edit the amount of stock for a product, or if I buy more, how do I add more to it without having to re-enter the stock again as a new product?
WAIT, nevermind! I’m sorry, I now understand that in order to add products, you have to go to Purchase >> Add Purchase. That makes perfect sense now to me. Sorry for the confusion, hopefully this will help someone in the future. It’s a great system, if you’re on the fence, BUY IT!
thanks for the compliment. 