5517 comments found.
Hi, I’ve been using the flow flow plugin for nearly 2 years now and all of the sudden I am having many problems with my website not loading my defined styling and css changes within the plugin. It’s been a major headache. I’ve tried re saving the changes on both settings within flow flow, clearing my website cache, you name it. It’s a very strange problem and I can’t figure out why it is happening because I have not added any new plugins.
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
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Hi, We have two problems at the moment:
Problem #1 We have one Instagram Feed with “Open API” and an user Login. Our problem is, that it loads only around 25 posts, so 15 on load and 10 more, but the instgram account has over 750 posts.
Problem #2 If we activate the option “MAX IMAGE RESOLUTION” most of the images are warped / distorted. And if we overwrite the inline CSS “min-height: 285px” the layout is sometimes “destroyed”.
Thanks for your help Cheer, Chris
Hi Chris,
1. Flow-Flow is made not for making a full archive of posts. It doesn’t collect “past” posts because APIs don’t support this overall. It is working in another way: you install the plugin, create feeds, and it starts to cache new posts. Every scheduled moment it is getting some number of new items (depends on settings) and showing them on the stream page. When you add more content to social networks, the plugin will request, cache, and display it.
2. Please share the live URL, and we will help to fix this.
Best Regards,
Looks Awesome team
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Hi
1. Okay, didn’t know that 
2. Here is the live URL: https://bit.ly/2JzkYH2 My custom css overwrite is: .ff-item .ff-img-holder img { min-height: 0 !important; }
And it’s not every time broken, but sometimes it looks like: https://imgur.com/a/jHknPdq
Is there any jQuery “command” to auto reload the layout?
https://docs.social-streams.com/article/58-stream-cards-are-clumped
https://docs.social-streams.com/article/135-issues-with-post-images
Best Regards,
Looks Awesome team
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Thanks for the links.
Seems to work now – one more question is it possible to shuffle them after the click on the “Load More” Button?
I tried: jQuery(‘span.ff-btn’).on(‘click’, function(event, shuffle) But it doesn’t works.
jQuery(document).on('done.shuffle', function(event, shuffle) {
setTimeout(function(){
shuffle.update();
}, 500);
});
Best Regards,
Looks Awesome team
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Need to have another black Friday offer, Could not get the last one!
Hi, sorry, it was ended on 2nd December at 1 am UTC. Please wait for the next sales. Cheers!
Best Regards,
Looks Awesome team
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Waiting for your next sale then!
Hi, Is it compatible with buddypress that each member can enter their social networks? Thanx
Hi, this kind of integration is not available. Flow-Flow was created to work from the admin dashboard. We can consider this for future releases. Please send a request via this form. Cheers!
Best Regards,
Looks Awesome team
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Hello,
I just buy and connect to our YouTube channel. But it was shown the error messages. Is this plugin not support unicode?
========================================================
App received next error message for this feed: flow\db\SafeMySQL: Incorrect string value: \xF0\x9D\x90\x8C\xF0\x9D… for column post_header at row 1. Full query: [INSERT INTO `aowp_11_ff_posts` SET `creation_index`=1606680763, `feed_id`= qg33237 ,`post_id`= KhaaXHK7_Bw ,`post_type`= youtube ,`post_permalink`= https://www.youtube.com/watch?v=KhaaXHK7_Bw ,`user_nickname`= ,`user_screenname`= Sky007 Vietnam ,`user_pic`= https://yt3.ggpht.com/ytc/AAUvwnhzdl3TD_Pdjpr4KKinEz9PeDxSfG7LTgN4vBGc=s800-c-k-c0x00ffffff-no-rj ,`user_bio`= ,`user_counts_media`= 0 ,`user_counts_follows`= 0 ,`user_counts_followed_by`= 0 ,`user_link`= https://www.youtube.com/channel/UCj2OECXsmh-rbvB8g2JtYDw ,`post_source`= ,`location`= ,`smart_order`= 0 ,`post_status`= new , `image_url`= https://i.ytimg.com/vi/KhaaXHK7_Bw/mqdefault.jpg , `image_width`=300, `image_height`=169, `media_url`= http://www.youtube.com/v/KhaaXHK7_Bw?version=3&f=videos&autoplay=0 , `media_width`=600, `media_height`=450, `media_type`= application/x-shockwave-flash , `post_header`= : Cut Crease Makeup Challenge ,`post_text`= Link mua sản phẩm: Website: https://bit.ly/2CD0TvI Shopee: https://bitly.com/3iUreou Lazada: https://bit.ly/3halir9 Tiki: https://bit.ly/3iY2WtJ
#sky007vn #Livestream #makeupbattle ,`post_timestamp`= 1601546106 ,`post_additional`= {\views\\”} ,`carousel_size`= 0 ON DUPLICATE KEY UPDATE `image_url`= https://i.ytimg.com/vi/KhaaXHK7_Bw/mqdefault.jpg , `image_width`=300, `image_height`=169, `media_url`= http://www.youtube.com/v/KhaaXHK7_Bw?version=3&f=videos&autoplay=0 , `media_width`=600, `media_height`=450, `media_type`= application/x-shockwave-flash , `post_header`= : Cut Crease Makeup Challenge ,`post_text`= Link mua sản phẩm: Website: https://bit.ly/2CD0TvI Shopee: https://bitly.com/3iUreou Lazada: https://bit.ly/3halir9 Tiki: https://bit.ly/3iY2WtJ
sky007vn #Livestream #makeupbattle ,`post_timestamp`= 1601546106 ,`post_additional`= {\views\\”} ,`carousel_size`= 0 ]
Hi, please ask your developer to check and make sure you have the mbstring PHP extension enabled.
Also, make sure that the charset of your DB is utf8mb4 to be able to store Unicode characters in DB tables. Please ask your developer or hosting support for help. Here is more info https://gist.github.com/Xeoncross/5d85c3f5547ee04d5bd81113a2c8ec4d
And also, make sure that your WordPress installation is using utf8mb4 as database encoding in the wp-config.php file.
If this will not help, let us know, so we can help.
Best Regards,
Looks Awesome team
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I was followed your guide, but same error. It was not happened in insta & FB, but only happened in YouTube stream. It could be a problem in the source code.
Thanks,
And what’s right? The docs (gist.github.com/X…) mixed two COLLATE option to utf8mb4_general_ci; ? utf8mb4_unicode_ci; ?
But it was mixed, website happen error. Fatal error: Uncaught Exception: flow\db\SafeMySQL: Illegal mix of collations (utf8mb4_general_ci,IMPLICIT) and (utf8mb4_unicode_ci,IMPLICIT) for operation ’=’. Full query: [SELECT MAX FROM `aowp_11_ff_posts` post INNER JOIN `aowp_11_ff_streams_sources` stream ON stream.feed_id = post.feed_id INNER JOIN `aowp_11_ff_cache` cach ON post.feed_id = cach.feed_id WHERE cach.boosted = ‘nope’ AND stream.`stream_id` = ‘3’] in /var/www/sky007vn/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php:647 Stack trace: #0 /var/www/sky007vn/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php(507): flow\db\SafeMySQL->error(‘flow\\db\\SafeMyS…’) #1 /var/www/sky007vn/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php(213): flow\db\SafeMySQL->rawQuery(‘SELECT MAX #2 /var/www/sky007vn/wp-content/plugins/flow-flow/includes/db/LADBManager.php(1000): flow\db\SafeMySQL->getOne(‘SELECT MAX #3 /var/www/sky007vn/ in /var/www/sky007vn/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php on line 647
After unifying two options to one (utf8mb4_unicode_ci) and manually changing them (ALTER TABLE Table_Name CONVERT TO CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;)
The YouTube stream is working properly now.
Thank you for your support Regards, TaeShik Kim
Thank you for choosing our products!
Best Regards,
Looks Awesome team
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Hey, I found some old comments on GDPR. Did anything change about it? Due to one buyer it actually does or did collect data from users (ip-adress) so in that case it would not be compliant and I don´t wanna work with any more opt-in’s. Are there any updates on that? Thanks
Hi, our plugin is GDPR-compliant. This means that we’re not collecting and not keeping any data from website visitors. We don’t add any third-party scripts that can add tracking. Only direct linking to images and videos is used.
However, images and videos are loading from third-party social networks directly, and this type of “relationship” between users and media sources is not related to our product. Social networks should comply with the law, and users are able to ask them all questions regarding data privacy, etc.
Best Regards,
Looks Awesome team
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Hello! im trying to add a background image and give it opacity.. but #ff-stream-1 changes opacity to everything even the cards.. what is the class or id to only change the background and opacity of the plugin? i dont want to give opacity to the cards.
Hi, please send your CSS code and live URL so we can assist.
Best Regards,
Looks Awesome team
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Hi o_man,
is this scripts same as in envato ? and wonder the add-on ” Advertisement & Branding for Flow-Flow Social Stream” scripts compatible with Flow-Flow in Envato too?
thanks
Hi, if you’re meaning Envato elements, then yes, it’s the same build. And Advertisement & Branding add-on is compatible with the current version. Thank you for your interest in our products!
Best Regards,
Looks Awesome team
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Can it display feed from the page that I not own/managed it?
Hello, yes it’s possible to show any Facebook public page (business) and any Instagram Business/Creator account page
Does it has shortcode to display the feed?
Hi, sure, you can embed pre-setup streams via shortcodes and widgets.
Best Regards,
Looks Awesome team
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pre-sales question. It seem the feed shows in 5 columns on desktop. Can I change the to 3 or 4 columns on desktop. thank you
Hi, sure, you have a wide options range for this https://www.dropbox.com/s/2p2u0sn2bhfjksp/2020-11-26-12-20-06-iPYuie5kBe.png?dl=0
Thank you for your interest in our products!
Best Regards,
Looks Awesome team
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PRE-Sales Question: Can i show a facebook video playlist using my own api credentials? on equal heigh grid?
Hi, sorry, not available yet. Public page posts (videos, pics, texts) and albums are available. But we will check this for the next releases. Thank you for the suggestion and for your interest in our products!
Best Regards,
Looks Awesome team
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ill buy it as soon as this is available, thanks a lot for fast response
Hi, my intent is to show only the tweets from some multi-users feeds which contain a certain hashtag. Is it possible to do automatically with this plugin or I have to manually exclude the tweets not matching this characteristic (either, tweets from other users containing that hashtag or tweets from the selected users which do not contain that hashtag). Thanks.
Hi, you’re able to create @user feeds and set INCLUDE filters by some keywords. So, yes, you can achieve this with Flow-Flow. Thank you for your interest in our products!
Best Regards,
Looks Awesome team
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Hi! Can i create filter in wordpress page like a hashtag or content type: video-photo and filtering by date posts? i.e flex grouping filter?
Hi, sorry, it’s not available.
Best Regards,
Looks Awesome team
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Hi ! i have a few questions. 1: can use this plugin if use DIVI theme o plugin? 2: How much differents instagrams feeds of hashtag can i use in one page? 3: Can i have 2 licenses in one page?
Hi,
1. Sure, you can use it with Divi.
2. Basically, you can create as many feeds and streams, as can handle your hosting server. An average max number is “hundreds”. And you can show as many posts, as the browser (CPU, RAM) can handle.
3. You can run multiple social streams on the same page.
P.S. One purchase code can be activated on one domain.
Thank you for your interest in our products!
Best Regards,
Looks Awesome team
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Hi, is it possible to get posts from other peoples pages and groups? Or plugin only work for pages and groups that I own? Thanks.
Hi, you can get posts from public pages and public pages albums. Groups and personal profiles are not available because of API rules and privacy policies.
Best Regards,
Looks Awesome team
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For instagram, can you get a hashtag, but ONLY from your account (not others). Ex. #website on @ouraccount?
Hi, yes, you can achieve this with Flow-Flow. Thank you for your interest in our products!
Best Regards,
Looks Awesome team
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Thanks so much for the quick response. And I didn’t ask, but figured I would confirm. Can you do the same with Twitter?
Yes, you can. Check our docs https://docs.social-streams.com/article/71-automatic-moderation-with-filters
Best Regards,
Looks Awesome team
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you rock thanks
Cheers!
Best Regards,
Looks Awesome team
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Installed the latest version 4.6.11
Using Method 2 (Open API) – got the error only for Instagram feeds:
” Something went wrong! Feed ”...” was created with errors “
Made all step by step a couple of times with different accounts (new, old )as written here https://docs.social-streams.com/article/47-authenticate-with-instagram
Could you pls fix this?
Hi, in this case, please consider using of method #1 or check our new service called Boosts https://social-streams.com/boosts/
Best Regards,
Looks Awesome team
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Ok, but I am not interested in Boosts because of the extra monthly payments, and previously, before I purchased the item, I’ve asked you about the possibility to show posts from !_different insta-users, so pls let me know if it would be still possible with method 2?
You can show different users’ Instagram posts with both methods. But if method #2 didn’t work on your server, you have to use method #1.
Best Regards,
Looks Awesome team
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Thank you! Let’s continue the conversation on the support ticket. Have sent you some more questions there.
I get the following error only for Instagram feeds.
How do you fix it?
If you see this then you are administrator and Flow-Flow got errors from APIs while requesting data. Please go to plugin admin and after refreshing page check for error(s) on stream settings page. Please provide error message info if you are doing support request.
Something went wrong! Feed “xxx” was updated with errors
Hi, please install the latest version 4.6.11 and re-authenticate with Instagram carefully https://docs.social-streams.com/article/47-authenticate-with-instagram
Best Regards,
Looks Awesome team
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Hi, when the facebook post use gallery images, it doesn’t show any images on Flo Flow gallery. Is it a known issue? I’m up to date with the plugin and wordpress version
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
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Hi, sorry i wasn’t with the latest version of the plugin. I’ve just done the update and refresh the stream, everything’s ok now 
Thank you for choosing our products!
Best Regards,
Looks Awesome team
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Hi. I have purchased this plugin on your recommendation that this plugin supports IG reels and IGTV, but it doesn’t show up these posts.
Also how can I play the video post in the lightbox on the my site?
Hello, we never mentioned that Flow-Flow supports IGTV items or Instagram reels. It officially supports the new Instagram API; this includes regular Instagram photo and video posts that you can get with an account, hashtag or location feeds.
> Also how can I play the video post in the lightbox on the my site?
Sure, you can enable lightbox for your stream and play videos in there.
Thank you for choosing our products!
Best Regards,
Looks Awesome team
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