Hello,

Thank you for your message.

I’m afraid such option is not supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Let me know if you have any other questions.

Thanks!
Kate
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Hi David,

Thank you for your message.

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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Sent!

Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #152282 and admin panel access so we could look into this matter.

Thanks!
Kate
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Hello,

Thanks for your message.

However, I’m afraid I can’t find any screenshots here: https://ufile.io/f/td380.

If you want to send customers only one combined notification, please disable all customer notifications except the combined one.

And if you require further assistance or have additional questions/clarifications, please create a support ticket using the link below and we will be happy to assist you.

Click Here To Get Bookly Support

Many thanks,
Richel

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so, just to be even more clear, when i book 1 service (and the calendar is completely empty, no bookings yet) then all works fine. But when i book 2 services i always get that message and cant book anything?

Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #149547 and admin panel access so we could look into this matter.

Thanks!
Kate
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Hello,

Thanks for your message.

Please note that Bookly Chain Appointments Add-on is designed for your clients to book several different services for back-to-back appointments on the same day (i.e. one visit).

So your customers are offered time slots when all services can be provided sequentially during a single visit with employees chosen at the first step of booking.

Please check if the Bookly Collaborative Services Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360013222534-Collaborative-Services-Add-on will work for this requirement.

It allows you to create services that require simultaneous participation of several staff members, or staff member and shared resources (like rooms, tables, equipment, specific tools, devices, and items) necessary for the service delivery so your customers can book appointments with two or more staff members working together and avoid double bookings of them if the resource is already in use.

Kindly note that at this time, the collaborative services can be booked only via the front-end. The administrator cannot create appointments with collaborative services in the backend but is able to add each appointment as a part of the collaborative service manually.

And this isn’t compatible with Bookly Custom Duration (Add-on): https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on- yet.

Please check the demo https://www.booking-wp-plugin.com/demo/collaborative-services/ to get a better understanding of how it works and be able to discern if it fits your business needs.

For additional questions or concerns, please send us an email to support@bookly.info with this ticket number 145320 and your purchase code for Bookly Pro so we could look into this matter.

Many thanks,
Richel

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Hello,

Thanks for your message.

Please note that Bookly Chain Appointments Add-on is designed for your clients to book several different services for back-to-back appointments on the same day (i.e. one visit).

So your customers are offered time slots when all services can be provided sequentially during a single visit with employees chosen at the first step of booking.

Please check if the Bookly Collaborative Services Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360013222534-Collaborative-Services-Add-on will work for this requirement.

It allows you to create services that require simultaneous participation of several staff members, or staff member and shared resources (like rooms, tables, equipment, specific tools, devices, and items) necessary for the service delivery so your customers can book appointments with two or more staff members working together and avoid double bookings of them if the resource is already in use.

Kindly note that at this time, the collaborative services can be booked only via the front-end. The administrator cannot create appointments with collaborative services in the backend but is able to add each appointment as a part of the collaborative service manually.

And this isn’t compatible with Bookly Custom Duration (Add-on): https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on- yet.

Please check the demo https://www.booking-wp-plugin.com/demo/collaborative-services/ to get a better understanding of how it works and be able to discern if it fits your business needs.

For additional questions or concerns, please send us an email to support@bookly.info with this ticket number 145320 and your purchase code for Bookly Pro so we could look into this matter.

Many thanks,
Richel

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Hello,

Thanks for your message.

Please send us an email to support@bookly.info with this ticket number 144360 and your purchase code for Bookly Pro so we could look into this matter.

Many thanks,
Richel

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Hello,

Thank you for your message.

Please, check our Padding time option: http://joxi.ru/YmEWynaSMVj9BA

It allows you to add additional time which can be used for the preparation for the next appointment.

Let me know if it works for you.

Thanks!
Kate
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Hello,

Thank you for your message.

Customer will be able to choose different services and the system will look for a time slot that can accommodate all services chosen by customer.

Let me know if you have any other questions.

Thanks!
Kate
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Hello,

Thanks for your message.

Please note that Bookly Chain Appointments Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/210316865-Chain-Appointments-Add-on is intended for back-to-back appointments on the same day (i.e. one visit). So customers are offered time slots when all services can be provided sequentially during a single visit with employees chosen at the first step of booking.

However, I’m not sure I fully grasped what time margin you’re referring to.

Could you please clarify by sending us an email to support@bookly.info with this ticket number 141009 and your purchase code for Bookly PRO so we could look into this matter?

Many thanks,
Richel

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Hello,

Thank you for your message.

You can check our Bookly Recurring appointments add-on: https://codecanyon.net/item/bookly-recurring-appointments-addon/19497634 which allows your customers to book a series of repeated appointments.

Or you can check our Bookly Packages add-on: https://codecanyon.net/item/bookly-packages-addon/20952783 so you can create a package with a certain number of appointments.

Let me know if it works for you.

Thanks!
Kate
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Hello,

Thank you for your message.

Did you add shortcode on the webpage as well?

Will be waiting for your reply.

Thanks!
Kate
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Yes, I’m using Elementor but i tried also with block editor

Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #140530 and admin panel access so we could look into this matter.

Thanks!
Kate
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Hello,

Thank you for your message.

If you want to send a single Email/SMS notification for the entire booking (for all order), rather than a separate notification for every appointment booked, use the {cart_info} code in relevant templates (New booking combined notification) when you configure the automated messages in the notifications area.

As for Google calendar, I’m afraid such option is not supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Kate
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Hi Harald,

Thanks for your message.

Please send us an email to support@bookly.info with this ticket number 135636 and your purchase code for Bookly PRO so we could look into this matter.

Many thanks,
Richel

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Hello,

Thank you for your message.

Did you activate the add-ons in Plugins section?

Will be waiting for your reply.

Thanks!
Kate
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Ohh. I didn’t think about that. Thanks

Hello,

Thanks for your message.

At this time, the Bookly Chain Appointments Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/210316865-Chain-Appointments-Add-on is designed to book several different services for back-to-back appointments on the same day (i.e. one visit).

With the Bookly Coupons Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003939373-Coupons-Add-on, you should be able to specify the number of services of the same type required to apply a coupon.

Please try the sandbox on a live website before making the purchase, of the plugins and all add-ons to get a better understanding of how Bookly works and be able to discern if Bookly fits your business needs. To access the sandbox mode, please go to https://www.booking-wp-plugin.com/demo-list/ and add your email address and click on the “Configure” button then follow the rest of the steps that you’ll receive on your mail.

For additional questions or concerns, please send us an email to support@bookly.info with this ticket number 133181 and your purchase code for Bookly PRO so we could look into this matter.

Many thanks,
Richel

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Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #132215 and admin panel access so we could look into this matter.

Thanks!
Kate
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Hello,

Thank you for your message.

Let me confirm the scenario: your service A is connected to 2 staff members. So if your customer books an appointment for Service A for staff member 1 there shouldn’t be an option to book Service A for staff member 2? In this case you should create different services for different staff members.

Will be waiting for your reply.

Thanks!
Kate
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My scenario is if user pick service A for staff member 1, if he also wants to pick Service B, the only available member should be staff member 1.

My scenario is that all services are done by the same staff member. So if you want service A, B and C, you have to buy them with the same staff member.

Saying in another way: Users should be able to book services to only one staff member per order.

Hello,

Thank you for your message.

I’m afraid such option is not supported as if your service is connected to several staff members, there will be an option to choose another staff member. You can get in touch with our partner which deals quite good with such customization request and has a lot of expertise in dealing with Wordpress and our product – WP Kraken. Please click the “Get quote” button at this page https://wpkraken.io/?ref=bookly and explain your requirements.

Thanks!
Kate
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Hello,

Thank you for your message.

Please, check our Bookly Collaborative services add-on: https://codecanyon.net/item/bookly-collaborative-services-addon/22999632 You can find the detailed description of the add-on by following this link: https://support.booking-wp-plugin.com/hc/en-us/articles/360013222534

Let me know if it works for you.

Thanks!
Kate
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