137 comments found.
It does not work properly, it only takes some of the content of the product. Something is not working there
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
I want to import multiple categories under a category. For example, I have 750 categories that I would like to import under each of my category. Can I do that with this plugin?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately it is not possible with our plugin.
Thank you
It doesn’t export anything. Just spins.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
I shouldn’t have to contact you or get any special coding. WP All Import does it fine. Thanks.
Okay that is fine.
Have a good day !!
i cant see image url in the csv document, i can only product url, what can do
Hello,
Thank you for touching base with us and showing interest in our plugin.
Images are there, you can see images link are imported, but you have to fully move the images folder as well in site the you are importing these products. We can not import Physical image in a CSV file, so we import images link with the products in csv file.
Regards
i cant see any image links, and when i open the image imported the place for image is empty ID Author ID Date Posted Date Posted GMT Content Title Excerpt Status Comment Status Password Post Name Post Modified Post Modified GMT Post Content Filtered Parent ID Product URL Menu Order Post Type
those are the fields no place for image url, i have to go open image and upload a new one manually
i know how to import images from folder but the image url is not showing
ID Author ID Date Posted Date Posted GMT Content Title Excerpt Status Comment Status Password Post Name Post Modified Post Modified GMT Post Content Filtered Parent ID Product URL Menu Order Post Type those are the headers no image url header
Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
i have already done that, please check and see my csv file
did yo guys get my email
Hello,
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Regards
here is my issue i updated the plugin and the issue was sorted, i have uploaded the images manually and done a csv export, my issue is for image url section shows the original link https://www.flowerdelivery.co.ke/wp-content/uploads/2020/11/ultimate-refresher.jpg and i need to export to which has all the images, https://www.nairobigiftshop.co.ke/wp-content/uploads/2020/11/ultimate-refresher.jpg does it mean i need to wrewrite the urls or it will automatically wrerite
also no images are showing after export
Hello,
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Do Not reply here for issue …
Regards
Hello, I use pinpoint reservation with woocommerce, is it possible to export booking information of orders ? Thanks Celine
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately the functionality you referred to does not exist in our plugin.
Our plugin exports the default woocommerce orders.
Thank you
Hi, is it possible to set a one day cron job for an export?
Regards, Dominik
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately the functionality you referred to does not exist in our plugin..
Thank you
Hi,
Does this support WPML?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes our plugin supports WPML.
If there will be any issue please let us know so we can take care of it for you.
Thank you
Thanks for the reply.
So can I accomplish this with your plugin:
a) Import categories in another language after the default categories have been translated?
b) Does it support hierarchy categories importing during the import or single categories, for example can I import translated categories in a hierarchal manner: Clothing -> dresses -> Long in one go or only one category Clothing?
c) Can I see documentation link to check how easy or difficult this would be?
Thank you very much
Also, I se the compatibility is with Woocommerce 4.3.x? Does it not support woocommerce latest version? thanks
Hello,
Unfortunately the functionality you referred to does not exist in our plugin.
Our plugin is compatible with the latest version of woocommerce.
Thank you
Hi there I bought your plugin now, but it cannot be activated after installing it.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hi,
I have few pre purchase querries.. pls lemme know about the same ..
1 – i have plugin which lets me enter hsn codes for products in woocomerce but the same meta data is not exported.. Can i export the hsn code column as well through your plugin ?
2 – can i export products depending on status suppose if i want to export only published products through the plugin in a csv file is that possible ??
pls lemme know regarding the above 2 questions…
Hello,
Thank you for touching base with us and showing interest in our plugin.
1-Unfortunately the functionality you referred to does not exist in our plugin. Our plugin not import/export the custom fields.
2- Unfortunately it is not possible with our plugin.
Thank you
Hi, I have just purchased the plugin. I have exported a product list from a specific category, but I cannot see the product variations, stock levels or prices in the exported file. can you help? thanks
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hi, export shipping cost and use cronjob ? ty
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately there is no cron job in our plugin.
Thank you
Hi, do you know if this plugin will work for our need below:
We will have 1000 coupon codes generated and will need to import the CSV file and map them for a specific product/sku.
The coupon code will $0 out the product.
Coupon code can only be used once.
Do you know if this import function can do that?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately the functionality you referred to does not exist in our plugin.
Thank you
its doesn’t work!!!
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hi, What are the available fields for importing Product Categories? Can I import description, image, parent and more while importing?
Hello,
Thank you for touching base with us and showing interest in our plugin.
There is only description in these listing items.
Thank you
Hi
How to import category from your plugin , i have already increase server max_execution_time in our cpanel , which type to build your plugin . please resolve this issue as soon as possible .
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Regards
Hello , just a pre sale question , i need to transfer orders, products and customers from WordPress 4.6.19 to latest version on a separate domain, and if you clarify if this is possible: 1.The customers retain there info along with there login/password 2. Do product exports include, variables and categories. 3. How product images can be transfered ? Regards
Hello,
Thank you for touching base with us and showing interest in our plugin.
1- Original password will not be exported.
2- Our plugin not exports the variations of a variable product.
3- About images in csv file images path is given so you have to manually upload all images via FTP.
Let me know if you have any further questions.
Thank you.
does the plugin import product images ?
Hello,
Thank you for touching base with us and showing interest in our plugin.
About images in csv file, images path is given so you have to manually upload all images via FTP.
Let me know if you have any further questions.
Thank you.
Hello, the product import is not working for me : i chose the right format (.xlsx in a zip archive) and then the little icon is spinning and then… nothing happens. Thanks for you support.
Hello,
Thank you for choosing Extendons as your Woocommerce provider and apologies that you are having issue with the plugin.
Please increase your server time so that script can run properly and export the data for you.
Thank you.
Thank you for the answer. I’m not satisfied with the plugin either. Is it possible to get a refund please ? thank you again. Edouard
Hello,
Please log a proper Refund Request so Envato can take care of it. This comments section is used for queries not to entertain refunds.
Thank you
I tried to increase the server limits on Cloudways dashbard settings. But it’s still not working. Nothing happens whil importing a file, and no error message
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Can I move woocommerce customers (including passwords..) and orders from one website to another please?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes you can export customers and orders using our plugin.
Let me know if you have any further questions.
Thank you
Would it be possible to give us reasons why there might be problems with passwords. I Just transferred users from one website to anohter and i have created a test account and imported it into the new website… however it seems that password was imported incorrectly
Hello,
We have your email so will update you.
Thank you
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Regards
hi, pre-sales question. If I export the orders from woocommerce, which details will this export include? I need it to detail the charged price and discount amount every item of that order had applied.Thanks caliche222@gmail.com
Hello,
Thank you for touching base with us and showing interest in our plugin.
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Thank you.
