22690 comments found.
Hi, lots of elements create URLs. However I need to add onclick=”return gtag_report_conversion to some of these elements between a and href on a href output of the link. Is there any way to do this within WP Backery? If not, what can I do?
Hello, This will possibly require modifying the element output as per: https://kb.wpbakery.com/docs/developers-how-tos/change-shortcodes-html-output/ to add the required customisation.
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is it compatible with the latest PHP release ( PHP 8 )?
Hello, The plugin is tested with upto PHP version 7.4.
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is there a magento version yet?
Hello, I am afraid, we do not have a version for magento CMS.
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Just some info for people. If you have previously used Artisteer to make your wordpress theme and then used visual composer page builder to build your pages. Then your Artisteer them with Wordpress 5.5.x and visual composer will no longer work together. You may also like to know that the Backend of Visual Composer (which I loved) is no longer available. It seems you have to use the new front end editor instead. I understand there were technical reasons why this is – but I so much preferred editing in the backend.
Hello, It might be that the backend editor is disabled by the theme. We have not made any changes regarding backend editor functionality in our recent releases.
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Hey there, I have an issue with the bloat load of fonts.
The theme Xtocky loads ALL google font variants in stead of the ones used: Montserrat:100,200,300,400,500,600,700,800,900,100italic,200italic,300italic,400italic,500italic,600italic,700italic,800italic,900italic While i only set Montserrat regular, semibold and light (none of them italic).
Figured out where this lies: xtocky\inc\visual-composer\shortcodes\vc_custom_heading.php rule 50. Normally you would be able to change this via a tip from this article: https://pixl.my/ultimate-vc-addons-disable-modules-google-fonts-to-reduce-database-bloat/
But this does not work.
I really need to reduce this amount of loaded fonts which is embedded.
Xtocky states that I need to contact you guys about this? Csn you help me? PS I am not using an extra add-on for VC.
Hello, The WPBakery Page Builder does not load any fonts by default. The fonts are loaded only if they are assigned to text vi an element such as custom heading.
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So it is a theme thing? That it loads all italic and all other forms of the same font?
Hello, It might be a theme or any third party plugin used at your end.
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Hello,
Recently, one of our administrators noticed that the “Backend Editor / Classic Mode” buttons were gone when editing a page. After some research, our developer found a pattern: WPBakery was not loading for any user with the roles: Member, Administrator (but it was working for users with roles: Administrator, Member).
One very important thing to note is that if the user has the roles: Administrador, Member; then the WPBakery features work normally. So, looks, like WPBakery is checking only the first role, and even if the user is an administrator, WPBakery will only take in count the first (member) role.
For our test, we revoked the role Member to one of the users (so the role was Administrator only) and added the Member role back (so the role was Administrator, Member) and WPBakery worked fine.
—
We use the “Members” plugin ( https://wordpress.org/plugins/members/ ) to assign multiple roles to our users. At the same time, we have used the Role Manager feature from WPBakery Page Builder for a long time without any issue, this incompatibility is recent. Based on the changelog, we suspect this bug could be introduced on version 6.4.1 (24.09.2020), as it had changes related to the role manager.
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi, I have 2 websites. Would I be allowed to activate the license on one website, design my page, then deactivate it and reactivate it on the other website to design a page there as well, or is this not permitted?
Hello, As per the license terms one license can only be used on one website.
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Hi, don’t know why but since 2 month the image slider doesn’t work. It also doesn’t appear in the code of the site. Is there a problem with the sliders or do you have an information how i could handle this problem
Thanks!
Hello, Can you please open a ticket via support portal: support.wpbakery.com and share your temporary website credentials along with page url where issue exists, so our support team can investigate your issue and help you out.
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WPBakery ignoring new row attributes. I’ll set a background color, and it won’t show. Increase a margin, and it won’t update on a page I already have built out (like the home page). But, if I copy/paste the same exact row elements, it shows perfect in a new page, acknowledging the set attributes. But, for some reason it ignores all the custom attributes on a new row element I’m trying to add to a page.
New page, the row element works no problem, all attributes appearing on the page, but the attributes do not appear on a page I have already built. The weirdest bug. Ever heard of this?
The only solution I can think of so far is to add custom CSS to the page for the created row element, since there is no way to adjust the attributes on the WPBakery backend. Any solution to this?
Hello, We have not encountered such a bug. Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi guys,
Could could you please point me in the right direction. I’m building components which are working fine, but I need to build a component which uses a loop for a CPT.
The issue I’m having is that the loop is breaking outside of the column.
do you have any articles/advice on this?
Thanks
Hello, You can check our loop param which allows building a loop with any of the post types: https://kb.wpbakery.com/docs/inner-api/vc_map/ The loop param does not have a restriction for rendering.
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Hello,
The message is starting to be a little annoying to have to look at all the time in the dashboard 
How do we fix this error?
Thank you
Hello, This looks like a server issue which is not able to identify a .less file. In most cases this can be due to server no allowing the files with such extension.
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Thank you Rohan,
What do you suggest we do to try to fix this?
Could you point us in the right direction of how to troubleshoot this?
Thank you
Hello, You can contact the hosting provider and ask them to allow extension such a .less on the server.
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Hi Will You Have Black Friday for This November 2020?
Hello, I am afraid, we will not be having a Black Friday Sale.
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I am trying to buy a license from you website but it asks for a phone number for authentication but wont let me add one.
Hello, Our checkout page does not require phone authentication. It looks like the security check from the card used to purchase from your end.
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Presale question: will there be a Black Friday discount this year? Thank you.
Hello, I am afraid, we will not be having a black friday discount for WPBakery Page Builder.
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Hi,
I just wanted to address an improvement that you can easily add on the next version of WPBakery Page Builder.
When you are on the Insert/edit link area and clicks the “Open link in a new tab” WPBakery doesn’t automatically add the rel=”noopener when there are links target=”_blank” there.
In Lighthouse I get a recommendation of Links to cross-origin destinations are unsafe.
Add rel=”noopener” to any external links to improve performance and prevent security vulnerabilities.
New tab links should look like this example:
<a href="https://mysite.com" target="_blank" rel="noopener">My Site</a>
You can read more on this link: Links to cross-origin destinations are unsafe.
This is very important standard and I hope that you will add this by default as soon as possible so our sites will be more secure and have a better score on Lightroom too.
Have a nice day!
Best Regards, Ylli from Laborator
Hello, Thanks for sharing. We will add this onto our list, so that it can be checked in near future.
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Hi,
We have reported this super easy improvement for your plugin three months ago and since then you released three updates of WPBakery Page Builder and none of them didn’t contain this function.
This is a much-needed thing and very easy for you to implement (see example), how come that you haven’t done this yet? Can you please give this a priority for the next theme update?
Thank you very much!
Kind Regards,
Ylli from Laborator
Any news please?
How can you convert VC pages to gutenberg? Not add a gutenberg element to a VC page. I want the page to be firstly gutenberg and portions VC. Not just a whole “classic block” There’s no VC block in gutenberg.
Hello, The WPBakery Page Builder elements cannot render in gutenberg mode and hence they cannot be converted or edited in gutenberg editor.
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Unfortunately after installing the new update! my site crashed
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Good evening, Is there a trick to use pageable container so that the pages are moving from right to left and not from bottom to top ? Thank you by forehand.
Hello, Such effect might be possible with some custom js coding. By default the standard pageable container does not support it.
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Thank you for your answer. Unfortunately i don’t know anything about js code. I’ll wait for the next update… Best regards
Hi! I have an issue with the “Icons” element on a theme I bought with your builder in it. The issue seems to be related to your plugin. How do I do to get support, do I buy a license or a support license? It’s urgent. Thanks in advance!
Hello, As you got the plugin within a theme, you will need to contact your theme author for support or use our support at support.wpbakery.com (You will require a direct license of WPBakery Page Builder for support access).
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AJ is right. Disabling Gutenberg seems to fix the problem. My guess is that WooCommerce new Gutenberg module is somehow incompatible with WP Bakery Page Builder front editor. The Gutenberg editor can be disabled either by installing the Classic Editor plugin or by going to WP Bakery Page Builder -> General Settings -> and check the Disable Gutenberg option.
- Stef
Hello, The issue is because WooCommerce is loading block editor styles in our editor which in-turn hides our editor via CSS. This issue has been fixed in our recent release.
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