3623 comments found.
Quick question how do you change the text color to white in the cell?
Hello there.
This can only be done with some custom CSS. You can assign a custom CSS class (for example “whitetext”) to the column, and then define it in wpDataTables settings/Custom JS and CSS/Custom CSS field with this:
table.wpDataTable .whitetext {
color: white !important;
}
That should work fine.
Kind regards.
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I am getting this error: “wpdatatables Table in data source has no rows.”
I tried your fix but it is not working, HELP
Hello there
Which version of the plugin do you have installed? It seems you’re using Google Spreadsheets, and we can confirm they are working fine. Try copying the data from your spreadsheet in another spreadsheet, and when pasting paste without formatting (values only). That should clear any possible filtering issues.
If you’re still having issues with this, please feel free to open a pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/, and one of our managers will gladly help you there.
Kind regards!
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There is an issue with the HTML editor, I tried to submit a ticket via your support site but my purchase code is expired and cannot post new ticket there. However, I think it would be better for you guys to allow users to submit the ticket, and it will be up to you guys to decide whether you want to offer help or not. In my case here, I am reporting a bug probably will be beneficial for your developer team too. So here it is:
In HTML Editor, when I change the paragraph to preformatted, it will discard the pre tag automatically. The other format (p, h1, h2.. etc) does not have this problem. You guys might be interested in this as well because customers might probably want to attach code snippet or anything like that to suit their own need.
Hello there.
Thanks for reaching out to us about this. You can go to file wp-content/plugins/wpdatatables/controllers/wdt_ajax_actions.php and add < pre > (without spaces; Envato’s comments accept code, so we can’t write the correct tag. Just remove the spaces between PRE and angle brackets) on lines 294 and 569. It will be included in the next update, so you won’t need to do it again.
As for the tickets – your support expired back in 2017, and that’s why you can’t open a ticket in wpDataTables section. You can, however, always open a ticket in the pre-purchase section, and our support managers will gladly help you there.
Kind regards.
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Is there a way to add formatting to the data in a manual table such as bold, or ordered lists?
Thanks
Hello there.
You can do that only with some custom CSS. For example, if all text in a column needs to be bold, you can add a custom CSS class in the column’s settings, and then define that class in wpDataTables settings/Custom JS and CSS/Custom CSS field.
Ordered lists can be added in multi-line string columns, using HTML tags.
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Hi. Since WP 5.6 I am no longer able to access the wpDataTables area in the Dashboard – a circle just keeps spinning – on both sites on which it is installed. And the Inspector Console tells me this:
Uncaught TypeError: jQuery(...).animateFadeOut is not a function <anonymous> https://www.xxx/wp-content/plugins/wpdatatables/assets/js/wpdatatables/admin/common.js?ver=2.5.1:234
Is it possible to fix this?
thanks
Hello there.
Sorry for the inconvenience, but the plugin has no issues with WordPress 5.6. The WP version has been updated on all our websites, and we have had no similar issues.
The issue here could be that you’re using an outdated version of wpDataTables (2.5.1), which is not compatible with WordPress 5.5+
You need to update the plugin to the latest version (3.2), and delete cache from your website. After that, it should be working fine.
Kind regards.
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I’m so sorry – you are absolutely right. It seems that wpDataTables updates aren’t showing up in the Dashboard so I didn’t realise my installed version was out of date. Apologies again and thank you for taking the time to check it out for me. best wishes
No worries, we’re glad everything’s resolved!
If you have any further questions or issues, please feel free to reach out to us.
Kind regards.
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Hi, I have a pre-sales question: I need to create a table and some charts very close to the cryptocurrencies demo you have in your homepage (https://wpdatatables.com/). The table needs to show if the rate is higher this week, or lower (with colors), and I’ll need charts with the latest 5 numbers for each rate… The currencies/rates are very specific for my client, there will be only 10 rates so they will update them manually, but they also need to save the historical. I was thinking about building a CPT with ACF or any plugin like that, but I’m not sure if I can integrate CPTs with your plugin. Also, if it’s achievable with a CPT, should I create a new post every week and group my currency/rate by another field or taxonomy? or could I use a single post for each currency/rate and just update them weekly by adding a new repeater field? It all depend on the possibility of showing the fields from the database if they are arrays (repeaters). Thanks!
Hello there.
Thank you for your interest in our plugin.
What you’re looking for to achieve is not possible with the built-in features of the plugin, as we suppose you want the data to be live, and you need to save the history for comparison.
It may be possible through CPT with ACF, but that needs to be done as a custom solution, and the table created would need to be a custom SQL query based table. We do not provide support for custom queries, so we would not be able to help you out with that.
Kind regards.
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I Bought Wpdatatable directly from https://wpdatatables.com/ is that your official salespage? Just wanna send a ticket but noway to do that. Every links to send ticket are broken. What can I do now?
Hello there.
Thank you for your purchase.
Yes, that’s our official website where you purchase the plugin directly from us.
Can you please open a new pre-purchase ticket on our platform https://tmsplugins.ticksy.com/? That doesn’t require the purchase code. When you open the ticket, please let us know what email you used for the purchase, if you received any emails from us or Paddle, and we’ll gladly help you there.
Kind regards.
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I canceled The auto charge Paddle, what can I do now?
Did you send us a ticket on our platform?
Here’s the link again: https://tmsplugins.ticksy.com/
We’re not sure what you’re trying to do here, so please explain your issues in the ticket.
Remember to open a pre-purchase ticket if you can’t find your purchase code, but that has been emailed to you when you purchased the plugin.
Kind regards.
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Hi! The filter by date does not work if the number of records is more than 2000 – an empty table
Hello there.
We can assume this is an SQL query based table, right? If that is true, you need to take a look at the query that is used for generating the table.
If it contains JOIN, CONCAT, UNION and similar functions – filters will not work.
Kind regards.
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This is SQL query. But with the earlier version everything worked
MAX fs,
Errors- PHP Warning: require_once(/home/kupipoli/mfo.kupipolis.online/wp-content/plugins/wpdatatables/source/class.wdttools.php): failed to open stream: No such file or directory in /home/kupipoli/mfo.kupipolis.online/wp-content/plugins/wpdatatables/wpdatatables.php on line 62 [30-Nov-2020 08:56:43 UTC] PHP Fatal error: require_once(): Failed opening required ’/home/kupipoli/mfo.kupipolis.online/wp-content/plugins/wpdatatables/source/class.wdttools.php’ (include_path=’.:/opt/cpanel/ea-php73/root/usr/share/pear’) in /home/kupipoli/mfo.kupipolis.online/wp-content/plugins/wpdatatables/wpdatatables.php on line 62
[01-Dec-2020 04:53:08 UTC] База данных WordPress возвратила ошибку Unknown column ‘wp_gf_entry_meta.soz’ in ‘where clause’ в ответ на запрос SELECT SQL_CALC_FOUND_ROWS entry_id, MAX prem, MAX soz FROM wp_gf_entry_meta f WHERE f.form_id = ‘22’ AND `wp_gf_entry_meta`.`soz` >= STR_TO_DATE(‘01.11.2020’,’%d.%m.%Y’) GROUP BY entry_id ORDER BY `entry_id` ASC LIMIT 10, выполненный do_action(‘wp_ajax_get_wdtable’), WP_Hook->do_action, WP_Hook->apply_filters, wdtGetAjaxData, WPDataTable->queryBasedConstruct
Hello again.
From those errors, it seems like you’re missing some files. Looks like wp-content/plugins/wpdatatables/source/class.wdttools.php is missing from your installation.
How did you upgrade the plugin? Something probably went wrong, so we can advise following the manual update procedure from our documentation and reinstall the plugin.
Kind regards.
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No, this file was. I updated now manually and the filter also doesn’t work. Here is the error – [01-Dec-2020 10:06:49 UTC] База данных WordPress возвратила ошибку Unknown column ‘wp_gf_entry_meta.da’ in ‘where clause’ в ответ на запрос SELECT SQL_CALC_FOUND_ROWS entry_id, MAX prem, MAX da FROM wp_gf_entry_meta f WHERE f.form_id = ‘22’ AND `wp_gf_entry_meta`.`da` >= STR_TO_DATE(‘10.11.2020’,’%d.%m.%Y’) GROUP BY entry_id ORDER BY `entry_id` ASC LIMIT 10, выполненный do_action(‘wp_ajax_get_wdtable’), WP_Hook->do_action, WP_Hook->apply_filters, wdtGetAjaxData, WPDataTable->queryBasedConstruct
What’s your query?
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But the “da” column exists!
select entry_id,
select entry_id, MAX prem, MAX da from wp_gf_entry_meta f WHERE f.form_id = ‘22’ group by entry_id
?
Hi again
The table wp_gf_entry_meta has 6 columns, and they are “id”, “form_id”, “entry_id”, “meta_key”, “meta_value” and “item_index”. That’s how Gravity Forms stores the data in this table. How do you have “prem” and “da” columns in there? If they are there, this query should work.
Are you sure you’re not talking about the values in “meta_value” column?
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Of course they are, and they have meta_value values. All rows are shown before filtering by date
Can you please show us a screenshot of the wp_gf_entry_meta table in your database, and also make sure to include the values that you’re trying to pull with wpDataTables?
Kind regards.
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only there’s a different form number, but it doesn’t matter
Thank you.
Please check the attachment: https://ibb.co/PxT0Gx4
These are the column headers which you can use in your query. As you can see, there are no `wp_gf_entry_meta`.`prem` and `wp_gf_entry_meta`.`da` columns in there, so query that you pasted will not work, and that’s why wpDataTables returned this error:
Unknown column ‘wp_gf_entry_meta.da’ in ‘where clause’
If `prem` and `da` are fields in your Gravity Forms, values from those fields are saved in the meta_value column (we cannot see these values anywhere in your screenshot), and they need to be extracted from the database table.
We do not provide support for writing custom queries, and we have a separate add-on for pulling data from existing Gravity Forms – Gravity Forms Integration for wpDataTables. That add-on is developed for this purpose – to pull the data from Gravity Forms into wpDataTables.
Queries needed for this are complex, as they involve pulling data from serialized entries, and they also need data from multiple Gravity Forms database tables. That is why the add-on was developed, to help you with pulling data from Gravity Forms. If you wish to do this yourself, you will need a custom query which we cannot help you with, since it’s not included in the provided support for the plugin.
Kind regards.
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Once again, before updating your plugin, everything worked fine with this request. In addition, I have another plugin, Gravity Forms Integration for wpDataTables, but it is very raw and does not show anything at all, it hangs. OK. I will look for another solution
Hello,
1. I am using elementor shortcode(even tried in thewpDataTables shortcode ) and it works perfectly in the wp-admin and when i publish the link ..i am not able to see the “table”.
2.some time even in the Safari browser it is not working.
Please let me know why it is working ONLY in the preview page, not in the actual page or for not admin page(page is published)
Hello there.
Thank you for your interest in wpDataTables.
This isn’t normal behavior of the plugin. Can you please open a pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/, and our support managers will gladly help.
Make sure to open a private ticket and share your credentials with them, so they can check it when they get to your ticket.
Kind regards.
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Hi, how can I achieve the table design like your preview (sample) on your page?
Hi there.
Can you please specify which table you have in mind? There are a few examples there.
Kind regards.
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I mean the CSS style, I use only the default template. twentyseventeen theme, but the table design is not the same as your samples. I want to override the default design on my theme.
There’s no custom CSS there to alter the design of tables.
The skin we’re using for the tables displayed on our website is “Aqua”, and you can change it in wpDataTables settings.
All pages were created with WP Bakery, but there are no CSS changes for the tables themselves.
Kind regards.
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Oh thanks! I got it!
You’re welcome.
If you have any further questions, please feel free to reach out to us.
Kind regards.
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Hi We use LearnDash and “instructor role”
Is there any way that our students insert their study time hour and make a private chart for themselves? and share the chart with their instructors or share it with some one private
Hello there.
wpDataTables doesn’t have a native integration with LearnDash, so you would need to create a table related to LearnDash’s database using an SQL Query based table, and enable the Users see and edit only own data feature in order for them to see and enter only their data in the table.
This will only work if you have an auto-increment, integer column in the table, and if your users are logged into WordPress. To create a chart that will only display their results, you will need to enable “Follow table filtering” when creating the chart, and place both the chart and the table on the same page.
Kind regards.
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I can’t search it says “No matching records found”. I have a new datatable and fetching data from a table VIEW.
Hello there.
Can you please show us what query you’re using to create a table from your view?
Kind regards.
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Here is my query.
SELECT sm.`stock_id`, sm.`description`, pr.`price`, mc.`description` AS ‘Main Category’, sc.`description` AS ‘Category’ SUM AS ‘QTY’ FROM `0_stock_master` sm JOIN `0_prices` pr ON pr.`stock_id` = sm.`stock_id` JOIN `0_stock_main_category` mc ON mc.`category_id` = sm.`category_id` JOIN `0_stock_category` sc ON sc.`category_id` = sm.`category_id` JOIN `0_stock_moves` stm ON stm.`stock_id` = sm.`stock_id` WHERE sm.`inactive` = 0 AND pr.`sales_type_id` = 1 GROUP BY sm.`stock_id`
In chart, it doesn’t show the thousand separator in the tool-tip.
Hello again
The purpose of creating a view is to avoid using complex queries. So, if you created a view from a complex query, all you need to do to create a view is use:
SELECT * FROM yourView
If you need to add a condition, use
SELECT * FROM yourView
WHERE inactive=0
AND sales_type_id=1
Please do not use “ORDER BY” in the SELECT statement. wpDataTables has its own sorting engine so it makes no sense to use MySQL’s sorting, since it will be overridden. Also, server-side processing feature adds this part of statement automatically when users trigger the sorting on the front-end, and having it in initial statement may cause the table to crash.
Charts do not inherit the number format you set up in wpDataTables, and there are no built-in options to change the number format in the chart, but you can use wpdatachart callbacks.
Please take a look at this FAQ thread where you’ll see how you can change the number format with wpDataChart callbacks.
Kind regards.
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I didn’t use ““ORDER BY” I used “GROUP BY”, and I created the view I didn’t include it on the query (my bad). I will try again.
Still “No matching records found”, I created the simplest query and make a view, can’t search. My old created tables can query from the front end, but in my new tables, I can’t search.
ALTER VIEW all_prices_v2 AS SELECT sm.`stock_id`, sm.`description`, sm.`inactive` FROM `0_stock_master` sm
How are you calling that view in wpDataTables?
You should create a table with this query:
SELECT * FROM all_prices_v2
No semi-colons ( ; ), no accent graves ( ` ), no additional conditions.
If that doesn’t work, please open a pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/ providing us with a temporary wp-admin user (administrator), and one of our managers will gladly check this out.
Kind regards.
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Now it works, I put accent graves because I just copy and paste it from my test query from my visual tool. Thanks!
You’re welcome.
Glad to hear the issue has been resolved.
If you have any further questions or issues, please feel free to reach out to us.
Kind regards.
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I am getting this error: “wpdatatables Table in data source has no rows.”
Google changed their API, and almost all tables created by linking to a Google Spreadsheet are affected.
Please take a look at this FAQ thread, and you’ll see how you can resolve the issue.
Kind regards.
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Hi guys, there’s something wrong with tables from Google Sheets. It returns with “Table in data source has no rows.”
I can see many comments here about the same issue.
Google changed their API, and almost all tables created by linking to a Google Spreadsheet are affected.
Please take a look at this FAQ thread, and you’ll see how you can resolve the issue.
Kind regards.
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Can we create a filtering column with shortcut?. Now, I am using it by going to column setting -> filterting tab -> with predefined value.
By using this option I have to create lots of tables.
But if we can use shortuct with filtering predefined value then I can use it only with one table by applicable shortuct.
thanks
Hello there.
If we understood you correctly, you would be able to add one of the variable placeholders as a predefined filtering values (so, instead of a value, add VAR1 ).
Then, you would be able to change the filtering value through the shortcode, so on one page you’d add [wpdatatables id=1 var1=100], on the other page [wpdatatables id=2 var1=150], and so on.
Kind regards.
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Thanks Sir, I got your point..but I am generating table from SQL query mainly from custom field. Now to set placeholders the code like SELECT *from my_table as you shown in video is not working. Please suggest as I am very close to my aim. Thanks
Hi there.
SELECT * FROM anyTable
Should work if that table exists in your database. If you’re having issues with this, please open a ticket on our official support platform, https://tmsplugins.ticksy.com/ and our support managers will gladly help.
Kind regards.
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I am getting this error: “wpdatatables Table in data source has no rows.”
I have not updated anything on the google sheets so not sure why its saying that for all of my tables.
Hello there.
Google changed their API, and almost all tables created by linking to a Google Spreadsheet are affected.
Please take a look at this FAQ thread, and you’ll see how you can resolve the issue.
Kind regards.
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- Projects: Number of projects, status (done, planned, pending), members… - Task: task done for user X, task in progress… - User: assigned tasks, status task, activity…
In short, statistics of everything that happen on the platform. Do you thing that it’s possible with your plugin. Thanks,
Hello there.
Thank you for your interest in our plugin.
We don’t know what data you have in the tables, so we can’t say for sure if what you’re looking for to achieve will be 100% possible with wpDataTables.
It should be, but we can’t say for sure without some examples.
Please feel free to open a pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/, provide our agents with some data examples, and they will gladly help.
Kind regards.
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Your plugin never shows it needs updating. EVER. I have had it since 2015 and I have always had to update your plugin manually. It shows it does not need updating, but then I check your changelog to see it is several versions out of date. Plugin will also not let me activate my license anymore. Tired of manual updates and can’t submit support ticket because support has expires. It ain’t worth $250 to have you fix the update issue. Will your plugin every update automatically. Or should I expect to manually update it forever 
Hello there.
Sorry for the inconvenience.
All purchases made through Envato marketplace have limited support of 6 months, that’s why you don’t have access to our support. The license itself, however, is lifetime.
Since you bought the plugin through Envato marketplace, you don’t actually need the purchase code to activate the license. The “Purchase Code” field is reserved for purchases made through our website, and needs to stay blank when you’re activating with Envato.
So, all you need to do is click on “ACTIVATE WITH ENVATO”, and the plugin will take you to the Envato log-in page, where (upon logging-in) the license will be activated.
Because Envato’s API is limited to linking 3 requests per second you will probably need to click on “Activate with Envato” a few times until the license is activated, but once it is activated, it will stay active and you will be able to update the plugin through the Plugins page.
Can you please try now, and let me know if it works? Just remember that you probably will need to click on “Activate with Envato” a few times before it actually activates the license.
It can take up to 25 attempts before the license is active, so please have patience.
After the plugin’s license is activated, you will be able to update it through the Plugins section.
Kind regards.
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Does this plugin support embedding charts in other websites?
Hello there
You would only be able to use the page where you’ve added our charts from one site to another in an iframe, but there’s no native support for sharing charts in other websites.
Kind regards.
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Why $299 here and $189 at your site? What is the difference?
Hello there.
Thank you for reaching out to us.
When we just started Envato was a great place, and we are very grateful for the starting opportunity it gave us.
We built and launched our own online store, and started selling the items through it, having to opt out of exclusivity on Envato.
So, for a regular price here on Envato, you would get the same plugin you’d get from our website, but with 6 months included support. Basic Lifetime license purchased from our website has lifetime updates, and lifetime support.
If you need any further info about this, please feel free to open a pre-purchase ticket on our official support platform https://tmsplugins.ticksy.com/, and one of our support managers will gladly help.
Kind regards.
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Understood.. ty for replying!
You’re welcome.
If you have any further questions, please let us know.
Kind regards.
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