22690 comments found.
Regarding the WooCommerce issue…If it’s helpful, the issue doesn’t happen when you disable Gutenberg.
Here is a video as well showing the issue with WPBakery and WooCommerce – https://a.cl.ly/8LurvzNN
- AJ
Hello, This issue has been fixed in our recent release. You can avail the fix by updating the plugin.
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Hi team,
It seems that WPBakery Page Builder (6.4.1) Frontend Editor is not compatible with the. WooCommerce 4.7.
I tested this on Kalium theme and on a default Wordpress theme, same issue. I investigated this a bit and I can see that other WPB users have reported this problem, see links:
1— https://wordpress.org/support/topic/woocommerce-4-7-broke-wpbakery/ 2— https://github.com/woocommerce/woocommerce/issues/28255
We would really appreciate if you can release a quick fix for this problem.
Kind regards,
Ylli from Laborator
Hello, Our development team is currently investigating it to find out the exact cause of the issue.
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Hello, This issue has been fixed in our recent release. Please update the plugin to avail the fix.
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Hi, I am using wpbakery on a different theme to normal and seem to be missing a few features. How do I get 1. Ken burns zoom effect 2. Cascading Images 3. Overflowing images. Is there an addon bundle that contacins these items? Thanks
And image overlay! Please let me know if there is a bundle I can purchase asap. Thanks
Hello, Our standard plugin does not have such functionality. You can search for an add-on on codecanyon using a keyword to check if any of them has such a feature.
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Hello,
There seems to be some conflict between your plugin and WooCommerce right now. I don’t know if it depends on the WP version.
Test case:
Clean WP 5.5.3 + default WP theme + WPBakery = everything works. After we install and activate WooCommerce, front-end editor no longer works.
Regards,
TangibleDesign
Hello, We are currently investigating this issue to find out the exact cause of it.
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Hello, This issue has been fixed in our latest release. Please update the plugin at your end.
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Hello, the frontend editor doesn’t work, please how to fix it. Thanks in advance https://gyazo.com/da8a522df7ff850b39bca731dfa6a0c8
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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STILL such a Bad A$$ page builder!! My Elementor sites break way more easily and often than VC and many of my top fav WP theme designers still using and breaking ground with (just wish the front end editor worked way better) ROCK ON!!
Hello, Thanks for the kind words. If you have any changes that you would like t see in frontend editor, then please feel free to let us know.
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Can I use it on multiple domains and websites without buying license every time
Hello, As per the license terms, a separate regular license is required per website on which you want to install the plugin.
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Hello, like others mention I am also having issues with WooCommerce 4.7.0. If I switch WooCommerce off the clash issue resolves. The website functions as normal however when I try the frontend editor it get stuck on a white screen after showing for a second the chef hat.
Hello, We are currently investigating this issue and will get back to you as soon as we have more details on it.
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Hello, This issue has been fixed in our latest release. Please update the plugin at your end.
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Hi.
It looks that there is a problem with WPB frontend editor when using latest woocommerce 4.7
I first noticed the problem when working with the Woodomart theme, but it also appears in combination with others when they have the WPB plugin activated.
Just as you cen see it here: https://jumpshare.com/v/YPaGLNokIEukXyFWxCnSHoping for a quick fix. Thanks.
Hello, Can you please open a ticket via support portal: https://support.wpbakery.com/ and share temporary login details along with FTP details, so that the issue can be checked further?
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Hi. Unfortunately I do not have active plugin support at the moment. As far as I know, problem is somehow related to Gutenberg editor in combination with WC 4.7. It works if Classic editor is activeted with Gutenberg disabled.
Again, WPB is bundled with so many themes and all have the same problem at the moment, hoping for a quick fix.
Tomaz
Hi, my client just purchased this but I can’t enter the licence as it only links to my personal WP Bakery account. How can I add his license to his website? He is also not technically skilled to do it.
Hello, Please make sure that you are logged into the account: https://support.wpbakery.com/ using the client’s email id for it to be recognised during activation process.
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Hello, After a WP update my WP bakery do not show up anymore.I installed the last version of the plug and nothing.Also I downgrade my WP to 5.4.2 and nothing.Installed WP Cache 3 total, witch as worked on my other site but nothing .The interface of the back end editor don t work anymore.Can U Help ?
Thank you.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hello, Can you please provide us with the steps which can be followed to replicate the issue, so that it can be checked further?
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Hello, I added a link via raw html at our end: https://prnt.sc/vhh9oq but when checking the page source of rendered page, it displays the quotes around the url: https://prnt.sc/vhh92q It looks like a plugin, theme or server at your end is altering the output.
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Dear WPBakery Team, Fantastic WP Plugin – I’d say it’s an essential for this CMS.
Bit of constructive feedback…
I found a bug and wanted to let your team know but found it basically impossible to contact your company. My support licence has expired, and I don’t require personal assistance but it would be nice to allow the general public the option to report bugs they’ve found.
Maybe a filtered email address?
It’s ok, I didn’t lose too much work.
Keep up the great work, thanks again for simplifying the WP system so beautifully.
Kind regards, S. Abdalla
Hello, Thanks for the kind words. We will be glad to hear more about the bug that you encountered. Can you please drop us a message via profile contact form?
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Hi, Codecanyon says I have 1 month support left for this item, but your site says my support has expired. What should I do and how to fix this?
Hello, Can you please drop us a message via profile contact form, so that the issue can be checked further?
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Hi, how do I do that?
Hello, You can do so by sending us a message via form on: https://codecanyon.net/user/wpbakery
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The composer tabs don’t show, any idea what might cause this? https://imgur.com/fAebKJN
Hello, Under role manager, please make sure that the backend and frontend editor is enabled for the respective post type.
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Hi, I’m having exactly the same issue with JS error after updating to WP 5.5.3 as described here – https://stackoverflow.com/questions/64693984/uncaught-type-error-after-wordpress-update-to-5-5-3-and-visual-composer-to-6-4-1 Is this a known issue, is an update being prepared? Thanks.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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WPBakery Page Builder Used to support custom post types. The editor is no longer showing. Why is that?
Hello, Please make sure that the custom post types are selected under the role manager so that the editor can be used on them.
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Hi back in July 2019 I purchased WPBakery directly from the wpbakery site via PayPal but when i log in there, no licenses appear. Is there an email address I can contact for support as I can’t access support when the license is not showing.
Hello, Please drop us a message via profile contact form, so that the support team can guide you with the same.
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Hi, New error with WP 5.5.3: New error on wp 5.5.3 Notice: Undefined property: Vc_Updater::$title in /public_html/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 128 0
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hello,
Pre-purchase question here: I would like to be know if there is an extension/option to insert some lines of WP bakery above the Woocommerce shopping pages (also on the woocommerce category pages).
I would like to be able to make custom Woocommerce category pages with WP Bakery. The page should look like the following: on top some text with an image carroussel next to it. Underneath that section I would like to see a widgetised sidebar with Woocommerce filter options and the Woocommerce products next to that.
I know that when I insert text into the product-category description it should display on top of the page but we are looking for more controle over the layout.
I also know that when I make a standard wordpress pages and make a redirect from the product category URL to the standard wordpress page URL it also should be possible but then I lose some of the filter options in the widgetised area because it isn’t a legal Woocommerce shop page.
I’ve already contacted Woocommerce and they said that I should contact you gys. I hope you can help me with this.
Kind regards, Sanne
Hello, The product category page is controlled by woo-commerce which outputs dynamic content as per the query specified in it’s PHP template. Due to this, the WPBakery Page Builder cannot work on it to edit the same. The page builder can only work on static pages.
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