Hi,

I am not sure about your wonder, the plugin can style and perform as it should in the preview and real emails.

Please provide us more info about your problem.

Best regards.

Hi,

We have received your topic on our forum, please just follow it: https://villatheme.com/supports/topic/email-error/#post-71427

Best regards.

Hi,

Thank you for your interest.

You can translate email contents of templates manually in your language, text strings can be typed to translate directly in the plugin.

Best regards.

Hi,

Thank you for your information. Please take a minute to create a ticket on forum, we will check this issue: https://villatheme.com/supports/forum/plugins/woocommerce-email-template-customizer/

Best regards

“You can not create topic at this category forum. Please renew or enter your purchased code.”

Where can I enter the code?

Hi,

Please follow this guide to get the update key and create a ticket normally on our forum: https://villatheme.com/knowledge-base/how-to-use-auto-update-feature/

Best regards.

I’ve tested this plugin and it looks emails are sent to 2 parties only – ADMIN & CUSTOMER.

If there is a third category, PARTNER or VENDOR, it might work.

I think it should be just a little tweak to do this on your site and this plugin will be very helpful to those who use multi-vendor feature on their websites. I know I’ll definitely buy for this feature.

Anyway, do you offer custom customization service for this plugin? I mean to have this feature added.

Hi,

Yes, we offer custom work, but for this feature, we will think about it and consider updating if it is possible.

Best regards.

Hi

Thank you for using VillaTheme’s plugin.

We will consider the function to edit email templates directly on mobile next updates. Thank you for your suggestion.

For the issue with preview email, please take a minute to create a ticket on our forum, we will help you check it: https://villatheme.com/supports/forum/plugins/woocommerce-email-template-customizer/

Best regards.

No need to create a ticket. It seems that its working but I only got the preview emails a few hours later. If you could check this, would be great.

Hi,

Thank you, but we get the preview emails in a second, it works normally on our site, so we need to check this problem on your site to detect the cause.

Best regards

Hi,

Thank you so much for your feedback.

Please add this code in the child theme function.php to display SKU on the product details:

add_action( ‘woocommerce_order_item_meta_start’, function ( $item_id, $item, $order ) { $product = $item->get_product(); if ( ! $product ) { return; } $sku = $product->get_sku(); echo esc_html( “(#{$sku})” ); }, 10, 3 );

Best regards.

Hello, thanks for answer.

Syntax error, unexpected $EOF

I’m not in a rush with that new feature, so I wait patiently for your new update of your software with that feature

Regards.

Hi,

Thank you for your reply, we will check again and update later, thanks for your patience.

Best regards.

Hi,

You need to translate email contents of templates manually in your language, text strings can be typed to translate directly in the plugin.

Best regards.

ok. Thanks

Hi,

It is my pleasure to help you. If you need further help with technical issues, feel free to contact us on forum for premium users: https://villatheme.com/supports/forum/plugins/woocommerce-email-template-customizer/

Best regards.

Hi,

Thank you for your feedback, as developer we always try the best to make our plugins be compatible with other products on market. However, to satisfy to all customer’s need, it really takes time to research and develop.

We have added your request plugin in the to-do list and check in order, we would be thankful for your patience for the next updates.

As you said that the plugin doesn’t not meet your need because of the lack to pair with your featured request and you don’t want to wait any longer, we will consider the refund, you can submit refund request here: https://themeforest.net/page/customer_refund_policy

Best regadrs.

Thanks. Maybe this description: ““Compatibility with Most WooCommerce Plugins – Compatible with all VillaTheme’s plugin. Therefore, it helps you customize and send emails template of VillaTheme’s plugins, Compatible with Almost all plugins in the WooCommerce”. Is what is needed to be changued

Hi,

Yes, we will specify this information for plugins that we have made compatible. Thank you so much for your reminder.

Best regards.

Hi,

Yes, taxes are included in the order subtotal when the order has taxes, you can see this image: https://prnt.sc/uqyg8m Please use the Order subtotal element.

Best regards.

Hi,

Thank you so much for your feedback.

Best regards

Hi,

Yes, the plugin can send emails fit to the order status of customers. You can customize email templates as you want.

Best regards

Hi,

We are back to work after the weekend.

Our developer has checked and we decide to update this feature in the plugin. Please kindly wait for a new update in next few days.

Best regards.

I tested the last update on October 7, meaning yesterday, but it was not compatible, or I did not know how to prepare it correctly.

Hi,

Did you test with the version I sent you? I am not sure which version you has updated is on the Updates Dashboard or the version I sent directly by support@villatheme.com (sent on Oct 6th).

Please contact us by email to update news for this problem.

Best regards.

Hi,

Thank you for reporting us this issue. We will check and fix this problem immediately. Please wait for the update.

Best regards.

Hi,

We have fixed the issue. You can contact us on the forum, we will send you the fixed version directly or you can wait for the update version from Dashboard/ Plugins/ update button soon later.

Here is the plugin forum: https://villatheme.com/supports/forum/plugins/woocommerce-email-template-customizer/

Best regards.

Sorry, no. You use only 1 website. You can see Policy https://codecanyon.net/licenses/standard

Hi,

Yes, we are developing this feature and update it near future, please kindly wait.

Best regards

I’m really really sorry … comment in the wrong plugin… Your plugin is awesome and is helping a lot!! thank you so much!!

Hi,

We are relieved to hear that, thank you for your re-confirm and feedback us your satisfaction to our plugin.

Best regards.

Hi,

The license when you purchase the plugin includes 6 months auto update plugin, after that you can choose the other manners of plugin update (contain: renew or free update for lifetime)

You can read this info below on how to update plugin when the update key is expired.

Best regards.

Hi,

Thank you for your purchase. Currently, file can be attached by inserting link, you can upload the file on a host (maybe driver or your host), copy the sharing link and then use the insert link option in the plugin.

Best regards.

Thanks

Hi,

It is our pleasure to assist you. If you need further help with this plugin, don’t hesitate to contact us.

Best regards.

Sorry, No. Email content follow our structure data. So you need rebuild in our plugin.

You can see our demo. The plugin is email builder. You can design unlimited.