515 comments found.
I’ve setup Hotel Booking to use Paypal but I’m encountering an error once I’m about to send the payment for the booking.
“Paypal logo
We’re sorry, things don’t appear to be working right now. Please try again later.”
What do you suggest might be the issue ?
Thanks for your question. We have not encountered the errors like this before. Could you submit a request to our support team to take a closer look at it?
pre-sale question: Does this work for multi-property bookings? I want to feature several hotels, each with its own rooms and booking dashboard. If not, is there a work-around to make it work?
Hi, yes the plugin can be used either for single and for multiple booking. Note: if you rent out rooms of different hotels you should note that on search results page there are listed room types and not the hotels. Feel free to test the plugin here https://hbdemo.getmotopress.com
It is possible to use this system on Oxygen builder or have shortcake for each element ?
Hi, there is no direct integration with Oxygen builder. Though you may use available shortcodes of Hotel Booking plugin to add search forms, calendars, list of accommodation types, etc.
Hello,
How can I activate my license on your plugin? I cannot find where to past the purchase code.
The plugin that is purchased here does not require license activation. If you need to get automatic update you may use special envato plugin https://envato.com/market-plugin/
Any idea why accommodations lose their room type if the accommodation name is changed? It simply turns back to Choose in the dropdown and you greys out.
Could you specify the version of Hotel Booking plugin so we could test it? Do you mean you edit the name of accommodations and it becomes unassigned from the accommodation type?
Version is 3.9.4 . Exactly. I’ve sent a ticket about it which included a screenshot as well.
Thanks for reporting the issue. We have replicated it and will do our best to fix it shortly. We are sorry for the temporary inconvenience.
Fantastic. Looking forward as our site is down.
Is there an update on this? Our site is down for days now…
Thanks for your update. Our developers are working on this at the moment. We will notify you once we have any news. We are sorry for the temporary inconvenience.
We have just released an updated version of the plugin. Feel free to update it. Thank you for your patience
presale question: does the plugin have advanced/fine search? for example i want to find a villa from 1/7 to 8/7 with a pool or a with a amenities etc..
Thanks for your question. It is possible to filter the search results by custom attributes (drop-downs only). You may watch this video tutorial to learn how it works https://www.youtube.com/watch?v=w1vKA5gqhAQ
Can we integrate makemytrip goibibo or any other hotels too?
Hotel Booking plugin allows to import and export calendars in iCal format. Could you clarify what kind of integration you re interested in?
I have my account in goibibo and makemytrip and if someone book through these website Whether I will get message in my plugin?
No, you won’t get any notification. But if those platforms support import and export in iCal format you will be able to sync calendars and block the dates if someone made a booking on any of your platforms.
I did have some problems with calendar styling, so I wrote to @Mototeam support. It took long days for a response. My patience ended so I asked for refund and left bad review hoping they will respond faster, but guess what – I wrote them yesterday twice, but no response just ignorance. But in the meantime they successfully responding in the discussion 
It’s so sad… Please help me @mototeam!!!!
Hi, Thanks for your comment. We are sorry for the inconvenience though we could not identify your request in our ticket system, Probably it was marked as spam automatically or perhaps our reply dropped to spam. So we have sent a reply to your refund request and asked to specify the ticket ID to find the request and sort everything out. Though we could not hear anything back from. We kindly ask you to check our conversation within refund request or email us via our profile at envato. Thank you.
Hi, How can i change decimal separator and thousand separator? I can change in woocommerce, so in this plugin i don’t see it. thanks!!
Hi, would there be the possibility of making a discount coupon on the individual accomodations? Right now I can apply it to the accomodation type, but not to the individual ones …
At the moment, the accommodations(units of accommodation types) are used on the back-end only. They form the availability of accommodation type and guests are not able to select a proper accommodation.
Note: we do not provide support here in the comments section. In order to get assistance with a plugin, you should submit a request verifying the purchase of the item. Thanks for understanding
Hi, thank you for your time with us. I have one question about your plugin:
Could you have a check-in / check-out time in winter season and another in summer season?
Hello there! There is only an option to set up a single check-in/check-out time, however, you may easily change in the plugin settings manually before the winter season starts
Yes I’ve thinked about it. However, when the client selects a date from another season, it would not change, but the one that is set manually would appear. I hope you can implement it in future improvements.
Thanks for your feedback.
Hi… Will “PDF Invoices add-on for Hotel Booking” come to codecanyon? I purchased the Villagio theme and I realized I need it for my client
Thanks for your question. We do not plan to add Invoice add-on to codecanyon so far. You may get it from our site.
All your add-ons are too expensive, even more expensive the the plugin booking system. I just don’t understand. Anyways, just bought the Hotel Booking Plugin, but I need the invoice add-on too, you couldn’t even do a bundle saving for your clients!
Hi, Thanks for your feedback. The add-ons are optional but they help you gain financial success. Also, it helps us to support the add-ons and provide assistance. Additionally, it is possible to get all the add-ons joining our membership club on our site.
Hi, Pre-purchase questions:
1. Does this plugin work with any Wordpress theme? in my case I am working with the theme The 7.
2. To receive payments with woocommerce, do I need to purchase the Hotel Booking WooCommerce Payments add-on?
3. Does Hotel Booking WooCommerce Payments add-on allow any payment method that integrates with Woocommerce?
4. Hotel Booking WooCommerce Payments add-on has as last update 19 September 19, will this not cause problems?
Thanks!
Hi,
1. Yes, Hotel Booking is working with any WordPress Theme. As for styles so the plugin does not include any predefined layouts so the style will be inherited from your theme.
2. By default, the Hotel Booking plugin allows you to enable the following payment gateways without any add-on – PayPal / Stripe / 2Checkout / Braintree / Bambora / Pay On Arrival. If you wish to integrate some payment gateway from woocommerce then you will need our HB WooCommerce Payments Add-on additionally https://codecanyon.net/item/hotel-booking-woocommerce-payments/21308688
3. Yes, you will need woocommerce and the addon that enables the needed payment gateway to be able to enable it for confirming the reservation via hb woocommerce payments
4. There was no need to update the addon since it is compatible with the latest WordPress and WooCommerce versions.
Perfect, thank you very much!
You are welcome. Feel free to contact us.
Hi, i look for one setting but i cant find. I need search form to redirect on selected language not default. I have site bulgarian,english and russian version, search form redirect me every time to bulgarian language and show resulst on bg.
Hi, Hotel Booking plugin has been tested with WPML plugin only. Please make sure you use WPML to make your booking site multilingual and then translate all systems pages (search results, checkout, etc), accommodation types, and rates to display the search results on the proper language.
I meen absolutely different else. i translate pages and page for search result in bg is search-result, for en is search-result-2, but no matter of language is, when i click on button search in search form, it send me everytime on page search-result
What multilingual plugin do you use to create English version of Search Results page?
polylang
its question about exactly redirect page, not for translate
Polylang is not supported since it does not redirect system page to proper language automatically. We recommend to use WPML instead.
Ooo i see , this is the reason why this beautiful plugin is not sold 20 times more. Example – i have client for 3 sites, but guess, i dont use this. Have a nice day
- Added support for Hotel Booking PDF Invoices addon.
Does that means no need to pay for that extension like before, the pdf invoice should be there in the first place as an no add-on feature
Hi, the Invoice addon is not included in the Hotel Booking plugin by default. This note means that Hotel Booking is now compatible with Invoice Addon
I need to be able to sent an alert to staff that have the subscribe calendar URL added to their device prior to a booking to alert them guests are arriving say in a few days so know they need to get things ready, or just to be notified that they need to be available for the guests. Can i do this? im struggling to find a solution so far with the Hotel Booking Plugin to allow this and is for everyone that uses it im sure a very critical feature.
Also, im having to set a lot of variable rates to get pricing structure as needed but it is a simple format that is needed… am i missing something?
1 night per adult is 125 per night 1 night per child is 60 per night, aged 16 and over… if under 16 would like to set per night to 40
at the moment, im having to do variables for;
1 adult, 1 night – 125 2 adult, 1 night – 250 etc….
now needing to add children for example was 3 adults, 2 childern (only variable i set to add the booking manually) with rate as 3 adult, 2 children – add up 3×125 and 2×60 and set the total price then add a coupon to reduce 40 for the 2 children. overall it is complicated and in order to configure i would need to create every variation possible between adults and children and setup lots of coupon to adjust when adding booking in admin.
1. I’m not sure I got the question correctly however you may take a look at our Notifier addon and see its capabilities https://www.youtube.com/watch?v=QjkQuT68qm0
2. There is no possibility to add different prices for different children age variations.
Hello!
I am working on Synchronizing Wordpress Calendar (Motopress) with other platforms like Google Calendar,Airbnb and Booking.com
It seems to work on Google Calendar correctly.But Whenever I try to synchronize Booking.com with other platforms wether Wordpress Plugin directly or Google Calendar It does not work ,
Knowing that I have blocked several dates to check.
If anyone has an idea how to do this?
Thanks in advance
Please try contacting support of booking.com to get assistance with ical synchronization on your account there.
Hello dear,
I want use this booking plugin for reservation room. Is it possible to set the plugin somehow that in some months some days will not available to book ?
For example on April, from 20th to 23th no one can book anything. and also in May from 10th to 15th no one can book anything? Is there any setting in the plugin that i can make it like this?
Best regards.
Hi, Yes, sure you can block the dates via booking rules or by adding bookings manually via the back-end
How long will I have updates with this plugin?
You will have lifetime updates
