Absolutely shit. Never again motopress. At the beginning the plugin worked and then after a while nothing works anymore. My guests get no accommodations displayed although everything is configured and the support also does not want to help. Refers me to the faq.
Hello there! I am sorry that you have faced issues while working with the Hotel Booking plugin. Have you already raised a ticket in our Help Desk at: https://support.motopress.com/hc/en-us/requests/new ? If so, kindly specify the ticket ID, so we take a closer look at the issues you are facing. If not, kindly submit a request there providing temporary access to WordPress dashboard, so we could check it for you
Don't waste your time and money. There is no support at all!!! Demos look pretty, but in reality when I installed this plugin: calendar is displayed with errors, all other layout is messed up totally... So I will need to add my own CSS to fix it. It's sad...
I am saddened by the fact that you have faced issues with setting up the Hotel Booking plugin. Please note that the plugin elements mostly inherit styles from the active theme, so you might need to apply custom CSS to have booking forms and calendars matching your website look and feel. As for the support, it is provided either directly in Comments section of the purchased product or at our Help Desk, do not hesitate to submit a request in case you need any assistance at: https://support.motopress.com/hc/en-us/requests/new
From functionality, design, to services, this is the first begging plug-in and company. I will never use it again. I will never buy again. I don't want to experience this plugin that ruined my website and the company's services again. I asked for a refund, but my request for a refund, which took a month and then ended, was rejected. Do not use it for any other purpose, so this plugin is simply discarded. Like throwing garbage into a trash can.
Hi, The Hotel Booking plugin offers all the functionality described on the product page /documentation and demonstrated on live demo and video tutorials. The refund can not be granted if the purchased item has been downloaded and it is working as it is described.
We could not find any support request from you where you asked for assistance or reported an issue. Feel free to contact our support team to get further assistance. We will be happy to answer all the questions.
Horrible si no tienes conocimientos de programación o estilos css.
La atención al cliente es pésima. Un engaño de producto.
Hi, The design of the plugin parts depends on your theme you use on your WordPress site. Most likely your theme did not offer proper styling for forms and buttons. We are sorry you faced difficulties using Hotel Booking plugin. You may get one of our templates if your theme does not offer proper styles https://themeforest.net/user/mototeam/portfolio
This is my second plugin related to hotel booking and I like MotoPress Hotel Booking much better because of the flexibility to set pricing per number of people, season and even promotions. It serves my purpose.
Because it is flexible, it will take a bit more time to set it up, but after about half a day of reading the documentation and experimenting, I was able get it up and running.
The other thing I like about it is the ease of plugging functionality using shortcodes because it blends well with the theme I use (from another developer), so I'm free to use the look-and-feel of another theme and merge the functionality of MotoPress Hotel Booking.
It's a good featured plugin but the team building it should spend more time doing regression testing of all functionality before releasing an upgrade version. I experienced a broken feature after upgrading to 3.7.4. It is now fixed and hopefully we don't experience a broken feature in future versions.
Other than that, in general I like this plugin because it fits the need.
Hi, Thank you so much for your review. Your thoughts are very important for us.
The support is absolutely terrible, the application is very confusing and impractical, the interest of this company is not to serve the client if they do not take their money, I do not recommend it, BETTER DOWNLOAD HBOOK, IT IS A MORE FRIENDLY, PRACTICAL, SIMPLE APPLICATION AND HAS A BETTER SUPPORT.
HBOOK ES MEJOR
Es absolutamente terrible el soporte, la aplicacion es muy confusa y poco practica, el interes de esta compañia no es servir al cliente si no tomar su dinero, no lo recomiendo, MEJOR DESCARGUEN HBOOK, ES UNA APLICACION MAS AMIGABLE, PRACTICA, SENCILLA Y TIENE UN MEJOR SOPORTE.
We are frustrated with your review since refusal to submit a refund is not a reason to post such a review for the plugin. The product you purchased offers all the claimed functionality. Thus the payment gateway that you wish to use (PayU) has not been promised to be available in Hotel Booking plugin by default before you purchased plugin.
Additionally, we could not find any requests from you in our support system nor at our email accounts. We'd highly appreciate it if you specify the ID of the request so we'll find where our support team has not been able to help you.
Hi Dave, Thanks for sharing your experience however we would highly appreciate if you contact our support team in regards to difficulties you faced using iCal synchronization on your site? It should work properly though. Thanks
This plugin is by far the best booking plugin you'll find. It enables single room booking, synchronization with OTAs, and many more customizations.
Beside this, I am always really pleased when I find great support, and these guys are really champions.
I found it really hard to use and was far too complicated for my needs. I asked for a refund, but they declined.
We are sorry you found our plugin complicated but it is not a respectful reason for a refund. Moreover our team provided detailed video tutorials and priority support. You may still contact our support team for assistance and our agents would be happy to help you setup the reservation system on your website.
We were making a pretty custom system with cabin rentals, we initially had some problems using this plugin but MotoPress support answered our queries very quickly, informatively and even offered (and did) log in to our site and fix the issues, at no extra charge! We have now been able to customise this plugin to our needs, it works flawlessly and with the WooCommerce add-on we can add our countries native payment options.
I highly recommend this plugin, not just because of how well it works but also the stellar support we received from the mototeam.