22681 comments found.
Hello, Is here something what give me ability to make global element? For example in fusion builder i can make from normal element global element very easily with one click. Is in visual composer something like this? If I have 2 pricetables on website, I must change both pricetables for all pages? Or is here some way wich with is a possible to change element only on one place and all others element will be changed automaticaly too?
Hello, You can check our templatera add-on. This will allow you to save a template and then add it onto the pages using templatera element. Any change that you make to the template will be reflected onto the pages where it is added.
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I posted comment last week regarding issues with the plugin – backend VC breaking and adding some html code – after a lot of testing it turns out that the issue is related to a chrome plugin called Blazemeter. If anyone has experienced similar issue try using private Chrome browser or Firefox. hope this helps.
Hello, Thanks for sharing it with us.
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I can see a lot of other people experiencing the same problem that I am. WordPress 5.5 has reduced the effectiveness of your plugin. When are you going to issue another update to solve the issue?
Hello, Please make sure that you are running the latest version of page builder which is 6.3.0.
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HI Rohan, thanks for the response. Unfortunately I have already installed the latest version of WPBakery, and the temporary work around ‘Enable jQuery Migrate Helper’ does not work. Are you planning on updating the plugin again to remove these issues?
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hello, I have been using this editor for some time, but I do not understand why this time if I want to lengthen the line, BUT NOT THE CONTENT, this remains as if it were inside a container, but as soon as it changes the size of the browser window then it stretches .. what can it be? I’m going crazy..
Hello, The issue can occur if a plugin or theme at your end is controlling the content output.
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I found a bug with WP 5.5 migration in the JS file “vc-accordion.min.js”. JQMIGRATE: Use of jQuery.fn.data(‘events’) is deprecated
I can’t find this one but, I also in a notice for “owl.carousel.min.js” JQMIGRATE: jQuery.fn.andSelf() replaced by jQuery.fn.addBack()
Hello, Please make sure that you are running the latest version of page builder which is 6.3.0 on your setup.
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I am using 6.3. I have just verified in a fresh download and looked in your files and I found data(‘events’) in “vc-accordion.min.js”.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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You can view the JavaScript console log on the front end of the website at https://www.lightscalpel.com/products/co2-laser-surgery-technology/
When you click on the accordion items it prompts a message in the console log “JQMIGRATE: Use of jQuery.fn.data(‘events’) is deprecated.” It refers to your file vc-accordion.min.js
Does the plugin include header and footer builder or it’s an addon to buy after
Hello, The page builder can only work within the content area of the page while header and footer is controlled by the theme.
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Reporting a bug with the latest version when running on WordPress Multi-site. If a user has the capabilities of a Super Admin and does NOT have a regular admin user added to a site in the multi-site, when the super admin user tries to edit a page, the Visual Composer editor will not load. It simply loads the default worpdress wysiwyg editor with no text in it.
We found this in our server error log related to wordpress capability functions. If the super admin user has an account on the sub-site within multi-site, there is no problem – the super admin can edit any page with the visual composer editor on it. This error began when we updated to the newest version of visual composer. Here is the output from the server log:
Wed Aug 26 16:41:23.995015 2020 pid 18731 PHP Fatal error: Uncaught Error: Call to a member function has_cap() on null in /var/www/html/XXXXXXXX/XXXXXXXX.net/public_html/wp-content/plugins/js_composer/include/autoload/vc-pages/page-role-manager.php:61\nStack trace:\n#0 /var/www/html/XXXXXXXX/XXXXXXXX.net/public_html/wp-includes/class-wp-hook.php(287): wpb_unfiltered_html_state(NULL, NULL)\n#1 /var/www/html/XXXXXXXX/XXXXXXXX.net/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(NULL, Array)\n#2 /var/www/html/XXXXXXXX/XXXXXXXX.net/public_html/wp-content/plugins/js_composer/include/classes/core/access/class-vc-role-access-controller.php(66): apply_filters(‘vc_role_access_…’, NULL, NULL)\n#3 /var/www/html/XXXXXXXX/XXXXXXXX.net/public_html/wp-content/plugins/js_composer/include/classes/core/access/class-vc-role-access-controller.php(241): Vc_Role_Access_Controller->getState()\n#4 /var/www/html/XXXXXXXX/XXXXXXXX.net/public_html/wp-content/plugins/js_composer/include/classes/core/access/abstract-class-vc-access.php(5 in /var/www/html/XXXXXXXX/XXXXXXXX.net/public_html/wp-content/plugins/js_composer/include/autoload/vc-pages/page-role-manager.php on line 61, referer: https://XXXXXXXX.com/wp-admin/upload.php
Hello, Thanks for reporting. We will add this onto our list so that it can be checked in near future.
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Hello, just update one of my wordpress website to the 5.5 wordpress version, durotunatly just one cause i’ve bought 8 licenses so for 8 website), and got the same problem as many others as i can see… No VC editor visible in the pages. Are you working on a solution and do you think you can give a date for a new update that resolve this big problem ? Thanks
I just saw an answer was given by the author on the previous page here : https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?page=1068&filter=all#comment_24970166 I’ll try and maybe this could help the other who are waiting for an answer…
Hello, Please let us know if the issue still persist.
Yes, i’ll let you know as soon as my ftp back-up will be done. Before seeing your answer on the other comment, i launch a restore of my website, as it is mine and not for clients, i always try on it first before any updates, and it’s soooooo long to restore the ftp content… But as soon as i can try, i’ll let you know
I tested it today and all works fine with the pluggin you indicated on the previous page : https://wordpress.org/plugins/enable-jquery-migrate-helper/ All is ok !
Parallax on mobile. Does this plugin support parallax on mobile? Can you point me in the direction of some documentation to see how this is achieveable. thanks
Hello, The plugin supports parallax on smaller screens. It uses the same parallax setting which is set for a desktop layout.
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Like others, experiencing an issue with the latest version of your plugin version 6.3.0 with WordPress 5.5 and have emailed your support on the 21st of August about, and not received a reply. Have resent the email now. Can you please reply asap and ideally with a fix? When we disable your plugin, the issue rectifies, we have pinned it down to definitely be a bug with your plugin. It is present with multiple themes, including the default WP theme 2020. Same as others are reporting. Really urgent to fix please?
Separate error stopping the creation of new pages/posts as below:
Fatal error: Uncaught Error: Call to a member function has_cap() on null in /var/www/vhosts/domain/httpdocs/wp-content/plugins/js_composer/include/autoload/vc-pages/page-role-manager.php:61 Stack trace: #0 /var/www/vhosts/domain/httpdocs/wp-includes/class-wp-hook.php(287): wpb_unfiltered_html_state() #1 /var/www/vhosts/domain/httpdocs/wp-includes/plugin.php(206): WP_Hook->apply_filters() #2 /var/www/vhosts/domain/httpdocs/wp-content/plugins/js_composer/include/classes/core/access/class-vc-role-access-controller.php(66): apply_filters() #3 /var/www/vhosts/domain/httpdocs/wp-content/plugins/js_composer/include/classes/core/access/class-vc-role-access-controller.php(241): Vc_Role_Access_Controller->getState() #4 /var/www/vhosts/domain/httpdocs/wp-content/plugins/js_composer/include/classes/core/access/abstract-class-vc-access.php(56): Vc_Role_Access_Controller->checkState() #5 /var/www/vhosts/domain/httpdocs/wp-content/plugins/js_composer/include/cl in /var/www/vhosts/domain/httpdocs/wp-content/plugins/js_composer/include/autoload/vc-pages/page-role-manager.php on line 61
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Hopeful you are not replying to messages from the last 7 days or so because you are working on a fix and urgent release of updated version with a solution?
Hello, Due to vacation of some support team members, there was a delay in responding. The pending tickets are currently being checked and you can soon expect a reply on it.
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You replied 8 hours ago, but only with a standard reply and ignored all of the points in our message. Can you please urgently re-look at ticket 95047 and reply again with a solution?
I can see others are having the same issue, so there is likely something that needs addressed in your 6.3.0 update.
Hello, Can you please share the login details which are requested via the ticket so that the issue can be investigated further?
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hi there
I’m not sure if the issue I’m experiencing is related to the wordpress 5.5 update or a separate instance – I’ve noticed it couple of days ago.. Only last week i was working on another Wp site and had no issues…
I have tested this on multiple sites – some are running WP 5.5 and others are running older version of wordpress. Some are running the latest version of VC and others as old as 5.4.The issue is present on ALL of them. I have installed a brand new blank WP site (latest WP and VC) with no other plugins installed and running the default WP theme – the issue is still present so definitelly not a theme/plugin conflict. Tried installing the suggested “Enable jQuery Migrate Helper” – did not fix the issue. I have disabled Gutenberg and classic editors.
here is the issue – when you create a new page it loads the VC OK. I add a row – OK. As soon as i add a text box and save the page it adds a into the text box html code. Saving the page adds an entire new row with an empty text box above my row with the same in it twice….
On occasion it would also completely break the VC backend editor layout then i have to manually go into the classic editor html source and remove the extra markup…
Any ideas?
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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After a lot of testing it turns out that the issue is related to a chrome plugin called Blazemeter. If anyone has experienced similar issue try using private Chrome browser or Firefox. hope this helps.
Please fix your plugin, with the new 5.5 Wordpress update it has broken most everything that you can use to edit the site. The backend shows up as half code now (was all code till I put in your jquery fix so I already tried that) and half of the options for the compoents are not usable now. Please fix this asap, we cannot edit our Wordpress site pretty much at all!
Let me add a bit more info here on this. I can get some of the components to insert, but nothing can be saved, half the settings are grayed out and the save system doesn’t work at all so it adds whatever the component is almost instantly as if I hit save, but I can’t change it at all so it’s not really useful. I’ve tried uninstalling some plugins, turning them off, changing themes, etc. None of that works, they are all still broken.
Oh I also forgot that the VC backend isn’t there at all, ends up going to basic WP backend and all WP Code. No buttons for changing back and forth. Only way I can get to the WPB builder is the link within the pages list. If I try to change to the backend it goes to the default backend which is also not working correctly so this update really messed stuff up pretty bad. Please fix this ASAP we have lots of updates pending!
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Seriously?? I am not paying you another penny for support when I’ve already forked out for 2 licenses and extended those supports for almost a year each. I am already signed up on your site, but am unable to post anything there without paying you more money to fix what you broke. Why do you think I had to come and post here to start with??
It has been over a week, and I don’t care if your staff is on vacation, if they are that detrimental to updates and fixes, then DON’T RELEASE A FIX OR UPDATE UNTIL THEY ARE THERE!! That’s pretty obvious common sense to me.
Our site has been unupdatable for over a week now, our sites do not go on vacation because you or your staff do, that’s the most ridiculous excuse I have ever heard. Please fix this asap!
Hello, In 5.5 release, WordPress is no longer enabling jquery migrate by default. If any of the plugins or theme on your setup relies on jquery migrate, then they can cause an issue. The WPBakery Page Builder does not depend upon jquery migrate. You can deactivate rest of the plugins and switch onto a default theme like twenty nineteen to identify the exact plugin/theme which might be causing an issue.
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I already tried that as my post says and the jquery fix doesn’t work for this site. I tried disabling plugins, and I tried changing the theme to the original theme and still the same results. I do hope you have something else in mind to fix this issue. I am unable to share login information as per your request earlier also as it is a political site and could be a conflict of interest.
I opened a ticket yesterday … still no answer
Hello, Due to vacation, there was a delay in responding to tickets. The support team is working on responding to all the pending tickets and you will soon hear back.
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Hi, I have updated the version of woprdpress 5.5 but wp barkery is to version 4.11.2. In the single new pages I create the visual composer no longer appears. Does it depend on the update? In the old pages created I see it. Let me know, thanks
Hello, Please update the WPBakery Page Builder plugin used at your end to the latest version which is 6.3.0 as it is compatible with recent WordPress releases.
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The new version says – Update: LiteSpeed cache compatibility updated What exactly was done. I’ve been waiting for a certain fix since Mar 2019. Hoping this may be it.
Hello, We had implemented a fix which was recommended by litespeed cache team: https://www.litespeedtech.com/support/wiki/doku.php/litespeed_wiki:cache:lscwp:esi_nonce
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hello have posibility to add custom class field for wpb_wrapper div? < div class=”wpb_wrapper” > to < div class=”wpb_wrapper custom_class” >
Hello, The wpb_wrapper div cannot be directly modified via the existing method to override the element output.
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Does any one has an idea: I get the following error: “Important notice: You have an outdated version of WPBakery Page Builder Design Options. It is required to review and save it. When I click on the Button: “Open Desing Options” then there is a notice on a white screen: “You are not allowed to view this page.” WP Version: 5.5: WPBakery V: 6.3.0. Thanks
Hello, The issue is because the design options at your end is disabled by the theme using an integration code. You can get in touch with the theme developer and get rid of the integration code which is used, to get them back.
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Currently I am using Avada theme with avada fusion builder. I want to use visual composer only for few pages. But I am afraid if I use visual composer, will it affect performance in all the pages? I want to know whether this plugin loads only if it is used in the particular page or in all the pages ?
Hello, The plugin will load most of it’s code only on the pages where it is being used.
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I’m trying to activate my license key but the activation button is not working and I can not edit any file on my website the visual composer is not showing in my pages. I have purchased the license two years ago please resolve my issue.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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