12070 comments found.
Hi your support page not working so I sent you a message, please look inside that message. Thanks
Menu restriction doesn’t work.
Can’t even raise a ticket. Your support page page gives HTTP Error 500.
Kindly look into it.
The Support server have been updated over the weekend being live for a while already. Just refresh your browser or internet connection to get the new dns propagation.
Hi,
Is it possible to get a timer on a account page where it shows / says how much subscription time is left ?
A such information is not available on front-end side, unfortunately.
Restricting member login and registration via the menu page does not work.
Still can’t open a ticket on your support page.
The Support server have been updated but is live from a while. Just refresh your browser or internet connection to be sure that propagation is accomplished.
When trying to submit a ticket:
This page isn’t workingsupport.wpindeed.com is currently unable to handle this request.
HTTP ERROR 500
Hello, I would like to know if it is possible to restrict individual woocomerce products according to membership. If the user does not have the membership, the woocomerce product is restricted from buying it, for this the notice appears instead of the shopping cart, as the image that allows the continuation.
https://i.ibb.co/gjMNZv2/see.pngIf the user acquires the membership, he can have access to buy the product. Is it possible to do this in this plugin?
Hi,
You may restrict access to entire product based on subscriptions very easily, as is done for any page or post.
There is not a predefined feature to restrict buying a product based on subscription but you may cover this workflow if a Inside Locker is used over the “buy” button inside woo template file.
Your support ticket system is broken. When I submit a ticket, it just says This page isn’t working. Restricted content is appearing in search results (using Ajax Search Pro). Is there a function within Membership Pro that checks a users status that I could use to build a function for Ajax Search Pro?
The Support server have been updated over the weekend being live for a while already. Just refresh your browser or internet connection to get the new dns propagation.
Hi, I have a suggestion. When user fills up registration form and press “register” button, it takes few seconds to get forwarded to stripe or paypal payment gateway. During this time, there should be some AJAX like processing icon so that user come to know that it is progress. Otherwise user may think that he has not pressed button and he will keep pressing “Register” button again and again during that wait period.
Hi,
I have installed the plugin but now i am getting ultimate membership login into my wordpress backpanel. Also in front panel when i click on forgot password or register it jumps to my wordpress backpanel.
How do i solve this ?
It can be easily turned off from General Options seciton.
PRE SALE QUESTION Hi. I would like to know if it’s possible to set custom notifications. For example, on one year subscriptions, I would like to send a reminder of the subscription expiring one month before, then 2 weeks before, 1 week before and 2 days before for example. Is it possible to do this with your plugin, or in association with another plugin (not an external e-mailing service like Mailchimp) ?
Yes, there are up to 3 different reminder notifications that may be setup to specific period. Those are sent directly from UMP system, not with additional services.
Thanks !
How can I remove the Payment details from the registration page?
Question: As an admin, how do i grant me access to specific subscription without going through the process of purchase. I can grant access to subscriptions to any subscribers but cannot find my profile to to do it
As Admin, do not need any subscription, he has full privileges and no restrictions applied to him.
Hi, I have problem with Stripe Checkout. It does not give me the opportunity to put a credit card. And when I click on register after having subscribed to a plan it sends me on a blank page.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hello, please I would like to implemente this function. Accessing same user from multiple devices simultaneously will logout the earlier user. How to do that?
Hi I would like to know if it’s possible to disable this plugin for certain WP user role? how to?
That funcitonality is covered by Cheat Off module. UMP does not manage restrictions based on WP roles.
Hi, is there any verified user badge and membership level-wise badge facility?? I am looking for a membership plugin for my shopping site with badge system.
I found in your Knowledge-base that you support level wise badge. But is there any way to show a verified badge as per user’s request with sufficient documents needed by us?
User’s badges based on levels are showing up in My Account page and can not be listed or used out of that showcase.
i wrote from panama, central america. Paypal doesnt work here as a payment method. MY local bank recommends me to use woocommerce with the plugin web wold for payments integrations (this works with https://firstatlanticcommerce.com/). Im not an expert in integrations, so as a pre sales question, 1. can i use woocommerce to create the payments memebership ? 2. or can i setup a custom payment method to work with https://firstatlanticcommerce.com/ 3. Can you make a https://firstatlanticcommerce.com/ payment setup for me and how much will be ? Thank you.
Hi,
Yes, UMP allows you to sell UML Levels as Woo products via Woo checkout, no matter what payment addon is used. Still, keep in mind that Woo does not know how to handle recurring charging plans, so users will have to buy the same product again.
Hi how can we avoid this error, everytime we assign on limited levels it becomes inactive
Please see screen shot: https://snipboard.io/ritJxA.jpg
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hi, I like this plugin very much and I have two pre-purchase questions:
I’m developing a magazine website where users can buy individual posts. Can this be accomplished with your plugin by creating a specific membership level and related locker for every individual post?
For example: let’s say I have two posts, “Post 1” and “Post 2”.
I create two memberships: “Membership for Post 1” and “Membership for Post 2”.
Then I create two lockers: “Locker for Post 1” with “Membership for Post 1” subscription link added to the locker message field and “Locker for Post 2” with “Membership for Post 2” subscription link in locker message field.
Then I restrict access to Post 1 using “Locker for Post 1” set to show content only for “Membership for Post 1” and to Post 2 using “Locker for Post 2” set to show content only for “Membership for Post 2”.
In this way a user should be able to buy individual posts, is that right?
Second question: using the approach described above, after purchasing an article is the user redirected to the purchased article or not?
Thank you for any answer you can provide.
Hi,
Yes, you can accomplish this approach and you may have as many levels you want setup into the system. Still, Inside Locker may be used only if you want to restrict partial content, otherwise if you wish to restrict the entire post you do not need lockers.
Depends of how the system have been setup, it may be redirected on different place but buying access with subscriptions is not a simple process in one step, so you will not know from where the user came when the payment process have been completed.
U have three pre-sale questions!
1. I am already using Theme My Login to hide wp-login.php. Can I use that login page or I have to make another separate login page??
2. Is there any paid add-ons? Or the pre-included add-ons are sufficient?
3. Is it compatible with Elementor?
Hi,
1. For users UMP provides dedicated Login form on frontend, does not use the standard wp login form
2. The product is coming with 40 addons included and should be more than enough. Still, for other particular workflow extra Addons are available also.
3. Yes the system is compatible with Elementor Pge Builder
Thank you. Last question, I just forgot to ask. You said somewhere “Yes, it can be installed into a WP Multisite environment. Each particular site will have his membership system”, but will the membership levels be synchronized from other sub-site?
Hi,
Each sub-site will have its own membership workflow and levels from other sites can not restrict content from current one.
Is there a way to set a limit on the no of posts a non registered users can view, before they are asked register on the site to view more content?
Yes, there is a such option available but we do not encourage to be used ‘cause wrong settings may restrict the entire website for visitors.
