Hi,

Yes, it is possible using this plugin. We have the “Points Only” feature using which you can configure the products that can be purchased only using points.

Thanks.

Hi,

1) As of now, we don’t have an option to set the redeemable points per item. You can restrict the points to redeem based on the order.

2) It is possible to set a maximum of $100 discount or 25% of cart subtotal for the order while redeeming points in cart/checkout.

You can find this option under,

WooCommerce -> SUMO Reward Points -> Modules -> Redeeming Points -> Redeeming Restriction -> Maximum Redeeming Threshold Value (Discount) Type

3) & 4) As we already said points to redeem cannot set based on each item. Hence, the feature you are looking for can’t be configured using this plugin. You can restrict the users while applying points for their orders using the restriction options given in the “Redeeming Points” Module.

If you want our plugin files for your testing purpose. please contact our support by email to support@fantasticplugins.com so that you can first test & then decide if it suits your needs.

Thanks.

Thank you for the reply. To followup… (#3) – To change it around, different conversions can be assigned, right? In the demo,purchasing “Woo Album #1” earns 10 points ($10 = 1 point), while “Woo Album #2” earns 20 points ($6 = 1 point). So, this is obviously done on a ‘per product basis’, correct?

Hi,

1) FYI, now you are mentioning about the earning points for product purchase action[Woo Album #1 & #2].

If you are referring to earning points, then you can configure based on “Per Product Basis”/”Cart Total” with Fixed Points/Percentage of Product Price/Cart Total. Also, you set different points to earn for each product as per your needs.

2) Whatever we have mentioned previously was about the “Redeeming Points” scenario.

i) We are displaying redeeming points field in cart & checkout using which users can redeem their certain points to get a discount on their future orders. We don’t have an option to set maximum redeeming points based on per product.

ii) Also, we have “Only Point Price” feature using which you can configure the products that can be purchased only using points.

Thanks.

Hi,

i) No, this scenario is not possible using this plugin.

ii) Please note our referral system supports only single level based, not a multi-level system. Hence, referral points[100%] will be awarded to the corresponding referrer & split up is not possible here.

If you have any other queries, please contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

Hi,

As of now, we don’t have this feature. Also, our support team has replied to your ticket. Please check and follow up there.

Thanks.

Sorry, and is it possible to only allow paid members to earn points?

Hi,

i) We have given compatible with our “SUMO Memberships” Plugin using which you can set the earning percentage for each membership plan that will reflect on all points awarding action.

ii) No, it is not possible to set free shipping and discount based on certain member level.

iii) Using this plugin, any registered users can earn points.

If you have any other queries, please contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

Hi,

1) For your information, we don’t have an option to award points for sharing a coupon.

2) Referrers can earn referral points for the following activities using our Referral System,

i) Referral Account Signup Points – The person registers on the site using a referral link.

ii) Referral Product Purchase Points – The person purchases a product which contains Referral Product Purchase Points using the referral link.

3) We have a “WooCommerce Coupon Reward Points” feature using which you can award points to your users when they use the valid coupon in the order.

If you still have queries, please contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

Hi,

i) Yes, it is possible. Please check by using the below settings,

WooCommerce -> SUMO Reward Points -> Modules -> Product Purchase -> Product Purchase Reward Points Global Settings

- Select Advanced Setup

- Save the settings so that you can see the reward points settings in each product using which you can set the points as per your needs.

Note: For “Simple Product”, you can see the settings in “General Section” whereas you can see the settings in each variation for “Variable products”.

ii) If you still find any difficulties, please contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

Hi,

1) We have a Referral System in this plugin but it is a link based system, not based on the coupon.

2) Using our “Referral System”, the referrer can earn referral points for the following two actions,

i) Referral Account Signup Points – The person registers on the site using a referral link.

ii) Referral Product Purchase Points – The person purchases a product which contains Referral Product Purchase Points using the referral link.

Thanks.

I am using avada theme, will it work?

I think the demo is using avada theme as well. Could you try the latest version?

Hi,

For your information, we have updated the demo. Please check now by using the referral link. As we already said we have given a troubleshoot option to overcome this display issue which can happen based on themes.

Thanks.

Hi,

Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support team can check and let you know.

Thanks.

Hi,

If you feel this Plugin isn’t helping you, then you can take a refund by opening a refund request with Envato In the following link ( https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- ) you can use the “Click here to request a refund” button to get a refund.

Thanks.

Hi,

1) Please note using our “Referral System”, the referrer can earn referral points for the following two actions,

i) Referral Account Signup – Referred person register on the site using a referral link.

ii) Referral Product Purchase – Referred Person purchases a product which contains Referral Product Purchase Points using the referral link.

2) Ways to refer a new user to the site,

i) “Referral Link Generator” table will be displayed on the “My Account Page” using which referrer can generate their link & post it on Facebook & Twitter.

ii) We have given a shortcode to display the “Refer a Friend Form” using which referrer can email their referral link to others with in the site.

3) We don’t have the option to invite and earn in thank you page as you have mentioned.

If you have any other queries, please contact our support by email to support@fantasticplugins.com.

Thanks.

and Instagram also not working when I choose “Native Button”

Hi,

Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support team can get back to you.

Thanks.

Hi,

i) Please check by using the below option so that you can see the reward points log using this shortcode [rs_my_rewards_log],

WooCommerce -> SUMO Reward Points -> Advanced -> My Account Page Settings

- Enable Reward Points Fields in Shortcode checkbox

- Save the settings

ii) If you have any other queries, please contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

Hi,

We have given two button types[Native Button& Custom Button].

- If you choose “Native Button”, points will be awarded after successfully shared on Facebook.

- If you choose “Custom Button”, points will be awarded as soon as the button is clicked.

Thanks.

Hi,

Yes, it is possible using this plugin.

Thanks.

Hi,

You can hide or edit this message under,

WooCommerce -> SUMO Reward Points -> Modules -> Redeeming Points -> Error Message Settings for Redeeming Field -> Current User Points is Empty Error Message

Thanks.

Thanks for your response. It worked.I also want to make edits to this messages that appear on the cart and checkout page.

1. “Earn Reward Points for Product Purchase, Product Review and Sign up, etc”
2. “My Reward Points 1000 (₦ 1,000.00)”
3. “74 Reward Points Redeemed. Balance 926 Reward Points (₦ 926.00)”
4. “REDEEMED POINTS VALUE”
5. “AutoReward Points Successfully Added”

Thanks.

Hi,

You can find the messages you mentioned under, WooCommerce -> SUMO Reward Points -> Messages

1) Cart Page Message Settings -> Earn Point Notice – Guest

2) Cart Page Message Settings -> Available Points Notice

3) Cart Page Message Settings -> Balance Point Notice

Note: You can find the similar settings on “Checkout Page Message Settings”.

5) Cart & Checkout Page Message Settings -> Reward Points Redeeming Success Message – Automatic

4) WooCommerce -> SUMO Reward Points -> Modules -> Redeeming Points -> Redeeming Settings for Cart & Checkout Page -> Coupon Label Settings

If you have any other queries, please contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

Hi,

i) We have given a “Cashback” Module in this plugin using which you can allow your users to exchange their earned points for money to their account by providing the required details given on “Cashback Request Form”.

Users can use the payment method either “PayPal Payment” by providing PayPal ID or “Custom Payment” option.

ii) Please note “Rewards Table” will be displayed on each user’s account using which they can see their points history.

We are displaying our redeeming points field in cart & checkout. Users can make use of their earned points to get a discount on their orders.

We have a “SUMO Reward Points Payment Gateway” using which users can purchase the entire order using their points.

Thanks.

Thank you very much for responding.

Thanks.

Hi,

i) Using the “Update Expired Points” button, you can manually check your users expired points details.

For example: If your user didn’t comes to your site for a long time, then their expired points will not be updated automatically. Using this button, you can manually check it.

ii) After using this button, you can see the updated expired points details under

WooCommerce -> SUMO Reward Points -> User Reward Points -> Total Expired Points Column.

If you have any other queries, please contact our support by email to support@fantasticplugins.com.

Thanks.

Hi,

Please contact our support by email to support@fantasticplugins.com.

Thanks.