12072 comments found.
1. When I choose Canada as default country my drop down states dont show up as eg. Ontario, Quebec etc. So the states (which really should read provinces stays empty) unless you press X and re-select
2. I would like to create a notification when a customer Renews I get a email and they do indicated they purchased another year subscription that is Separate from NEW subscriptions
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
on your home page, https://store.wpindeed.com/, you are selling extra plugins for this one. Are those bundled automatically with the codecanyon version – or are they seperate?
UMP, is coming with 40 AddOns inside, which are listed into Product description page. Others are additional addons that may be bought separate.
a) so the ones that are on your homepage ‘store’ are seperate to the 40 AddOns inside? This is why I am confused. There is an extension on your homepage, that is “Restrict WP Menu – Control which WP Menu will show up based on Subscriptions”. Doesnt that functionality already exist in the codecanyon version?
b) I tried one of the free ones, “Hidden WP Login” but it does not work.
wp-login.php is still appearing in the url
Default workflow integrated into UMP is to restrict Menu Links. With the extra AddOn, you may change the entire Menu with a different one based on user’s levels. Extra Addons are not mandatory but may be very useful for personalized workflows.
thanks for replying.
I tried one of the free ones, “Hidden WP Login” but the wp-login.php is still appearing in the url. Is it a bug?
It may depends of settings behind. If you have any concern or need any help please get in touch with support team behind each product.
your “Hidden WP Login” plugin is not on codecanyon. So the support team on your website?
Inside store.wpindeed.com account you have access on Support section too which can be used for any concern related to those addons.
I am trying to create a support ticket but your system will not let me, it is telling me both of my codes are invalid, I need to get these sites built please advise or give me a direct email so I can at least contact you
Hi,
Be sure that you’re submitting all required data properly, including the envato username exactly as is listed here.
I am submitting all required fields, but as I stated above both of my codes are being rejected
Try this process into a separate fresh window browser and be sure that you’re already logged with this Envato account. Also, you may delete/revoke the access of the apps in order to get a new one via: https://build.envato.com/my-apps
I am also unable to contact support on their website – it says my purchase code is invalid, which is not true. I cannnot activate my license – I tried everything on their support forum. Please help
hey there is it possible to add login / logoutu to a page widget? i need it to show on top of my page
Hi,
Your desired workflow is not 100% clear. Still, you may add the login form which is based on a simple WP shortcode anywhere inside your WP where you can use a WP shortcode.
Can only be set to display only a quarter of the content from each post And the rest will be blocked for unpaid surfers If so, how can this be done?
Hi,
You may achieve that by using the Inside Locker shortcode and place the restricted content between shortcode tags.
Good Day, I’m trying to log a support ticket but keep getting a HTTP 500 error when submitting the form. is there someway for someone to contact and assist me with an issue?
I need to know if this plugin is able to show specific levels on specific pages and how to do this?
i.e The client provides a bronze, silver, gold and platinum level for 4 different categories.
Category 1 – Bronze, silver, gold, platinum Category 2 – Bronze, silver, gold, platinum Category 3 – Bronze, silver, gold, platinum Category 4 – Bronze, silver, gold, platinum
Each Category needs to have it’s own page displaying on the 4 levels that are applicable to the category.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
I don’t need support for this – just need to know if this is possible.
Due to the clients slowness to start the project and COVID, I haven’t used the plugin since purchase. So support has expired. I need to know if the plugin can do what I need before purchasing it again.
Yes, you can restrict mostly anything based on different levels. even entire categories and to assign for each category some or just one level.
I don think you are understanding my question… I need to show 4 different pages with 4 different price levels for each page.
I have 16 different levels and 4 of each are only applicable to certain people.
Currently all 16 levels display together when I use: [ihc-select-level]
I want to show specific ones per page
Yes, you can accomplish that, with that shortcode or building something custom with single-level-link shortcode.
Hi,
I embed a folder of HTML contents in my Wordpress, which I plan to sell.
My requirement: Only user who purchased the relevant content can view the html files. May I know if this plugin can provide such e-commerce and access control?
Thanks
Hi,
UMP can not manage or restrict something which is out of WP workflow, such a html file.
Hi, may I know if UMP allow selling access to certain Wordpress page thru Woocommerce? Thanks
Hi,
Yes, you can sell UMP Levels via UMP or via Woo as Woo Products if is necessary. You may restrict access based on those levels to mostly anything handled via WP website.
HEllo a quick question before buying… Is there a way to show publicly a page if a subscription is active ?? ITs like to assign a page to a member and while his subscription is active the page will be shown if the subscription is not active the page not to be shown. THanks in advance
Hi,
You may setup restrictions over a page to show or not based on Subscriptions but once that is setup only who have that subscription will be able to access it.
A page can not be public or not based on author subscriptions.
Hi there, is there anymore ongoing fee to run this plugin on my website? Like a yearly subscription fee? Thank you.
Hi,
Your question is not clear. Envato products have one time fee for lifetime license. Related to how UMP works, yes, you can setup recurring subscriptions to charge members if you want.
Hi there, sorry about that. What I meant was do you charge a monthly fee for running the plugin like other plugins out there do. They charge like $300-$400 p.a but looking through it all again, I’ve answered my question it’s a once off fee for a purchase. Thank you. 
Hello, I would like to know more about the Pagseguro Payment gateway option.
Is pagseguro a native Ultimate Membership Pro payment option or I need woocommerce to use Pagseguro?
I don’t found any documentation about this integration, I need to know about this questions:
1 – Is possible to sell automatic subscriptions and recurring when I use Pagseguro?
2 – Pagseguro module have an automatic payment confirmation?
3 – Pagseguro offers a lot of payment options for Brasilian customers, did your plugin works with any pagseguro payment options?
4 – Is possible to offer 2 payment options for clients? Example: To have Pagseguro and Paypal PRO active then my client can chose the best way to pay.
I really need to know about this questions, then I Will buy your plugin.
Thanks.
Hi,
Yes, Pagseguro gateway is by default integrated into UMP system and manage recurring charges also. Still, Pagseguro is available only for specific location, once are not from Brazil we have limited access to details, so we may not say too much about inside Pagseguro workflow.
Yes, you may provide multiple payment options for customers and they may choose which one will be used for each payment.
Hello,
Could you share any documentation or more details about this Pagseguro integration?
I don’t need details about Pagseguro. I need details about your plugin/integration with Pagseguro.
Paseguro is integrated as other payment gateways. All is requested into UMP is some required credentials and once that, levels may bought via Pagseguro as is for other payment gateway.
The charging process is happening on Pagseguro interface after all.
In Brasil, pagseguro provides a lot of brasilian payment options, will your plugin allow my client to chose the best payment option in pagseguro and the automatic payment confirmation will occurs with no problems or it’s only work for Credit Card for example?
About paypal,
Is possible to use paypal pro on your plugin? I would like that my client stay with my page and the payment process happens on my page and not redirect the client to the payment gateway page(I understand that it’s happens on pagseguro).
Hi,
As we mentioned, we have limited data about pagseguro platform once is not available for persons out of Brasil, such us.
PayPal payment process, if is about Standard or Express Checkout is managed offsite, on PayPal platform website.
Hello,
After installing your plugin my Wordpress stopped working, I can’t disable, edit or create ANYTHING, I opened a ticket and request urgent support!
Is it possible to show a link to a user’s posts in their individual profile page?
Hi,
There is not a such options available into UMP system.
Hello, I tried creating a support ticket, even typed my purchase code manually but am getting purchase code invalid hence the reason for using this platform to raise my issues. ISSUE: I deactivated my license, now am unable to activate License code on the same website. am getting “submitted purchase code is invalid”
Hi,
Be sure that your submit all required details properly, including the Envato username exactly as is listed here.
Hi,
Is it possible to use this plugin for a hourly, daily, weekly monthly, quarterly and yearly payment option ?
You may setup any period for recurring subscriptions but starting with 1 day, this is the minimum period accepted by payment platforms.
can I restrict content automatically due to geolocation?
Hi,
No, there is no restriction based on geolocation and usually we do not recommend that for the lack of accuracy.
thanks
When I set up a trial period, in the “Subscription” section of the Member dashboard of the new member, it shows as “Expired” and asks for “Finish Payment”
Is this okay, or I have some wrong settings?
I thought it should show: Status: Trial Period Expires on: (actual date of the end of EXPIRY period) Access: Trial
That means you didn’t setup properly the payment gateway. For any technical questions or concern please get in touch with support team.
Aha, that is probably the reason, azzaroco. Thanks. I’d like to use WooCommerce only for payment of subscription. Is this possible, or must setup/use at least one payment gateway on IUMP? The website is in development still.
Hi,
You may use only Woo for charging users if you want but keep in mind that Woo does not know to setup recurring charging plans.
Hi azzaroco, and thanks for your response. Yes, I will not need automatic recurring charging plans. Users will be sent an email to renew when the period is about to expire. They will also see a notice in their account, when about to expire. The notice will direct them to the WooCommerce product to renew their subscription.
So my question is: If I do not set up an IUMP Payment Service, and I am only using WooCommerce for Users to purchase membership, then: Trial Period will show as Expired in the User account, and Trial Period “Actions” will be “Finish Payment”. Have I understood properly?
A “Finish Payment” option may show up for subscriptions that have not been paid already and when a UMP Payment gateway is used. Otherwise, user should be redirected directly to the specific Woo product to buy it.
Dear I wanted to Create LISTING DIRECTORY Website where user can buy Monthly and Weakly subscription plan for their LISTINGS – Where we can apply the content restriction like phone number, email address, WhatsApp number, Direct contact field will the Restricted for FREE Members. Could you please guide which best theme available that work fine with this Plugins. Waiting from your side. Regards
Hello , please confirm if this plugin does the below functionality. I need a plugin to allow 5 free products per month on the whole shop for members? I am thinking about granting a 100% discount coupon, that could be used only 5 times on products (not carts) and automatically renewed each month.
Hi,
A such particular workflow is not covered by UMP system, unfortunately.
No Validation for register form..First Name, Last Name accepts digits, Mobile number accepts 1 digit that too without giving any error msg… Conditional logics are insufficient… i have opened ticket but no response… Avatar image has loading problem
I am Not Supported guys… Please check my comments in review… They Denied support because of their incompetence to resolve simple validation issues.. and in response these guys said i threaten them…. god knows how…. Very poor support with little minds… grow up guys… learn to accept mistakes so that you can improve
Can i expect support after 28 days… My issue is not resolved yet… First name Accepts digits, Last name accepts digits, Mobile number accepts 1 digit that too without giving any error msg… Conditional logic are insufficient(only if is given… else is missing)… i have opened ticket but no response… Avatar image has loading problem.
