625 comments found.
Hello. Your demos (All-Sample-Data.xml) included in the plugin have bad URLs and do not import any static content.
The delete button seems to have stopped working again, checked with both Safari and Chrome as well as clearing caches
Please send the ticket in here https://bestbug.ticksy.com/
We will support you.
this can work with brizy?
You can use Scrolly for it, https://codecanyon.net/item/scrollmagic-for-wordpress/24802050
If you have any problem, please create a ticket in here https://bestbug.ticksy.com/
Best, D.N
Hi There, on our website your plugin is causing an error in the backend of WordPress 5.5 you can’t click some buttons like ‘change password’. Cheers!
We just update hotfix for WP 5.5 on Codecanyon, please wait a few minutes Or you can create a ticket in here https://bestbug.ticksy.com/ We will send to you.
Best, D.N
Hello does this plugin work well with divi??
Yes of course, but i recommend use this plugin https://codecanyon.net/item/scrollmagic-for-wordpress/24802050
Hello, i am interested in your plugin – is there a short video where i can see how a section or text is animated in wordpress backend? Is it visually done or by code?
And does it work well with WP Bakery?
Thank you, BR Andreas
Yes, of course
If you have any problem, please create a ticket in here https://bestbug.ticksy.com/
Best, D.N
Hello! On your demo (advanced demo) some of them are not showing anything (Ipad, Alfred). Can you please fix that? Thank you!
Good morning. Some days ago I asked two questions in two different tickets. I never received a reply. I can’t use the plugin.
Please check your ticket.
Best, Regards.
Urgent Pre-Sale Question.
I want to create the following scrolling effect in the second section of this page – https://www.hioscar.com/app. The title of the section is “In just a couple taps on the Oscar app, you can:”.
In other words, the image on the left stays the same, the text changes as you scroll, and the dots on the right changes as you scroll.
Please help as I need to make this decision urgently.
Thanks!
Everything is ok, but you need a little custom code for the dots.
If you have any problem please send the ticket in here https://bestbug.ticksy.com/
Best, D.N
Can your plugin be used to scrub forward and backwards through an .mp4 video file on scroll?
I am not asking how to do this, I just need to know (if it can) do this.
Using an animated GIF is unfortunately not a good solution for our project because of the increased file size and slow playback performance. Using a MP4 file is the only viable option for us on this project.
Thanks.
Please send your ticket in here https://bestbug.ticksy.com/ we will support you.
Best, D.N
I am not asking how to do this, I just need to know (if it can) do this.
Is it a supported feature?
Hi,
Please renewed support and send a ticket to get support, Our dev team will support you.
Can we get the option to add and remove a class for an element (on scroll)?
Sorry I meant:
Can we add a class to a different element:
For example, we scroll to an element with class-1 and then we add class-2 to the body?
Is it possible to also do a in and out scroll like what Elementor allows:
https://docs.elementor.com/article/566-motion-effectsPlease send. your ticket in here, we will create a demo for you https://bestbug.ticksy.com/
Best, D.N
I messaged bestbug.com(at)gmail.com 
Please send your ticket in here, we will create a demo for you https://bestbug.ticksy.com/
Best, D.N
My support expired so I can’t, and I just want to know how to add a class to the body when scrollmagic sees a class.
Aka when we reach class .scroll-magic-1 it adds .background-black to the body (or another element).
Thank you
Will you be supporting scrolltrigger 3.4?
Please send. your ticket in here, https://bestbug.ticksy.com/
Best, D.N
Pre Sales Question – Am using Beaver Builder page builder and theme – I have a transparent menu header at the top of the page – and I want some text to appear and remain as a sticky in the custom menu at the top of the page as the user scrolls down – could this be done with your plugin please ?
Hi,
Yes, you can do it with ScrollMagic. If you have any problem just create a ticket in here https://bestbug.ticksy.com/ We will support you get it.
Best, D.N
Hello, I need a refund and ask for scrolly plugin because I cant neither import the demo, thanks. Please also note that your plugin totally break the theme I am using: https://themeforest.net/item/bauman-creative-portfolio-theme/25459699. The error log says missing plugins and the website doesnt load
Please send your ticket in here https://bestbug.ticksy.com/
Best, D.N
Hi I just bought and I’m trying to create the first scene, I add the first text element in the timeline, when I try to add another element for example a photo, it is added but the first one is removed. Why is this happening. I see that many elements can be added to your demo in one scene, but I don’t. This is your demo https://youtu.be/U_fOtFJUpaU missing features seen in this video. The Preview button is missing, and I can’t increase the size of the pasted image as shown.
I use Avada
As far as I understand after reading all the comments and lost 5-6 hours what I bought is not from the video above. It takes a long time to find out which supplement is new, which is old, which is for beginners, which is for advanced. Is there no way to write it more clearly in the description. I bought it with great desire now i have to get a refund then buy Scrolly. Somehow the writing is not made easy for us clients. There are other wrongly purchased customers
Please would like a refund. To buy your other Scrolly plugin – WordPress Builder for scroll interactions, or if there is a way to replace the license
Hi,
You can create a refund request for ScrollMagic and leave the Scrolly’s Purchase code, we will accept it.
Best, D.N
ok i did it
Hi! Great plugin! Is it possible to make the page stop scorlling when the animation is in place?
Please create a ticket in here https://bestbug.ticksy.com/ Best, D.N
Hello, pre purchase questions.
1. It is possible to do small vertical scrolling elements? I would like to showcase some emails I have designed, and I want people to scroll through vertical through an image.
2. Does this work with the Flatsome theme?
3. Your ipad and Laundry show demos do not work.
other than that I love the demos.
Hi,
1, Yes 2, Yes 3, We just disable it on mobile.
I recommend you use this for easier to use https://codecanyon.net/item/scrollmagic-for-wordpress/24802050
Best, D.N
Bonjour!
Thank you for the feedback. I will be purchasing now. Wish me luck!
You are welcome! If you have any problem, just create a ticket in here https://bestbug.ticksy.com/
Seems the plugin causes conflict with page builders (Beaver Builder specifically) – cannot open Text editor tab in any text module (only Visual tab). Disabling the plugin fixes the issue.
If you have any problem, please create a ticket in here https://bestbug.ticksy.com/, We will fix it,
Best, D.N
Hi there. I bought this plugin and spent the whole day playing around with it. I need it to make an image sequence like this one…https://demos.scotch.io/scroll-magic-templates/movie/demos/ . But nothing I do allows it to be possible. I also see there are a lot of queries about this. Please could you tell me exactly how this can be done and also, Please make better documentation. This plugin shouldn’t be complicated, but it just doesn’t seem to do what it says it does. Please help us with this…
Please create a ticket in here, we will help you https://bestbug.ticksy.com/
Best, D.N
So I never give bad reviews, but this here doesn’t seem right. I have asked you to show me a link where you plugin works and you have not been able to do so. All you have given is a really poor video of something that looks similar to what you say your plugin can do. I thank you for your time on the ticksy, which by the way I cannot access anymore(maybe someone else can try the link). So whether its bad service, bad plugin or just a scam, I don’t want to know. I just want a refund for this plugin. I hope you do better going forward.
Hi there,
Are you kidding me? We sent the link http://scrollmagic.bestbug.net/demo/ 1 day ago We even send to use a video tutorial, why you need a link without a tutorial, it will be useless
https://prnt.sc/spf48xBest, D.N
Dude…You must be the one joking..This link has a static image or a video that plays super fast and then stuck on one image…Now you tell me, is this what the plugin is supposed to do. Really dude.
This is so annoying…if this was work I was doing for a client, I would be in hot water because I cannot get your plugin to do what you say it does and you can’t get it to do it either or show me how it gets done…Some of us are running businesses for a living and the last thing we need is to be paying for something, that the seller cannot show that it works. Then you have the audacity to show our ticket conversation here on a public platform. Just refund me and I will remove your plugin, and then I will go to scrollmagic.io (and pay someone to do this for me), just like I offered you to do.
Please, It’s just images, I use fewer images for this demo so you just watch 4-5 images change. But with https://demos.scotch.io/scroll-magic-templates/movie/demos/ they use about 40-50 images, so you watch it’s smooth.
You need try to do it on your website and use more images.
I updated the plugin and it just plan stopped working. In turn I try to create a new animation and it simply its just one image that doesnt do anything. What is going on here?
