12072 comments found.
hi, im trying to send a ticket but its saying my envato username and purchase code does not match, pls help
Hi,
Be sure that you pick the right product and is used the username that is displayed on marketplace: toltim
Hi! There is a way to set in input field for Phone Number the “International Extention Phone Code” dropdown? See the following link to see what I mean as example: https://intl-tel-input.com/ Await your feedback. Thanks
A such kind of field is not available in UMP system, unfortunately.
hi pre sale questions. How does the plugin handle the recurring payments? through woocommerce and woo subscription plugin?
what payment methods or gateways do the plugin allow??
The system manage the recurring payments directly by itself, not via other scripts.
All integrated payment gateways are listed into plugin page and demo website. Are up to 11 payment gateways integrated.
Add new order does not work
I already asked for help in the support, I commented that it is giving error when I generate a payment order, and I had no answer, I waited for more support.
Please. Since last friday I’m wainting to get support with the ticket id=636737 In that ticket the day 24 of april (the last month) I commented some questions that are not answered. I think there is a problem about stripe comunication and the plugin. In Stripe I have since the first time I create the webhooks configuration to send and receive all types of events but in transation panel in ultimate admin panel I see completed some subscriptions but the price of the plan say 0 For example…
1-—-—-—-—-——
In the admin panel – tab historical paids – orders = admin.php?page=ihc_manage&tab=orders
I can see the payments
but in the tab – transactions = admin.php?page=ihc_manage&tab=payments
I do not see the price in a lot of suscriptions. The Price is 0 but I do not have any suscription with 0 price. I receive the Money in Stripe and stripe say to me that the payment is ok. All is ok. But in a lot of suscriptions in this tab the Price is 0.
Also in that ticket id=636737 in your support system I have 3 more questions not answered since 24 april.
I think all the plugin is very good and I would recommend this but I think perhaps something is working bad with comunication with stripe and I do not know if I can get help from you with the 6 month support that we got when we bought the plugin. we bought 40 days ago.
Another Thing I found should be really improved are the basic checkout form designs. There should be much nicer things going on, like gradient and Box shadow on Hover wich is the 2020+ Style. No one wants boring forms anymore
Please improve the basic price-forms/checkout designs or maybe even add a nice little editor yourself, also with gradient-generator etc. This would probably double the sales, when you also show, how nice it looks in the promo description.
Else we all value and enjoy your work! Thanks alot and wish you all the best!
Please listen to the customers and just DO it.
For Subscription Plan you have multiple templates available, you may choose the one which fits better for your needs. You can also create and having your own subscription plan showcase, by using any other pricing table.
Thanks for developing this amazing Plugin! Really good work! It’s been a while since my Request: Can you please add Paypal Plus finally? Millions of People in Germany use Paypal Plus, it is the second most used Checkout after Amazon. Please add this as soon Possible and send this Request to the main developer.
Hi, is there some project to indicate to the members the pages they have already read ? Like a check on the list access posts? Ideally, some kind of progress for course content.
Hi,
UMP does not follow this kind of workflow. Are not tracked what posts users have read.
Under notification settings, I’ve set my admin email correctly. When I click “check SMTP Mail server” I don’t receive an email. All other emails form WordPress are being received just fine. I am using WP Mail SMTP. What could be the problem?
That means your WP can not send actually emails using the standard WP function wp_mail().
Is possible to only allows one session per user? I want to restrict the number of simultaneous logins for your WordPress users and deter people from sharing their login credentials for your site
Hi,
Yes, you have a such functionality inside UMP system which can be easily activated.
I have successfully set up PayPal Express and it works. The only problem is that PayPal redirects to my homepage. I want to set a custom URL. I set my “After Registration URL” to the page I want, but it comes back to the homepage. How to make it go to a “thank you” page?
Can I approve membership manually?
Yes, you have this option available inside UMP system.
Hey I would like to know if your plugin can be used to perform this function. I would like to restrict my users to be able to see their post only or post they have been assigned too. In other words only the post they created would be shown to them and nothing else. Is this something that this plugin can do? TThank you
Hi,
You may achieve that only if you have one level for each user and set for their posts to be restricted and show only for that level.
I have two questions:
1) Is there a way to REMOVE the “LOGIN” button on the REGISTRATION page?
2) Is there a way to REMOVE the “cancel button” on the Account Details page?
There is one template with a such button there, just simply use a different template.
Yes, those buttons are manageable from Levels Plus additional module.
Where do i find the Levels Plus additional module?
It can be found where all available modules are, under Extensions section.
I’ve found the Levels Plus module, however, there is NOT a REMOVE “cancel” button.
I only see toggles for Show level “delete” link AND Show level “renew” link
You can not stop someone to not have the right to cancel the charging process, is not legal. Anyone can stop to be charged. Even if is not done from UMP interface he will do it from payment platform interface.
try to login several time with no success now it says: You have made too many failed login attempts. Login Form will be locked for 24 hours.
That means you specific enabled and setup the Security Login module which prevents exactly this case. If you do not wanna use it just leave it deactivated.
Extra modules should be used only when is necessary and should be taken in consideration by Administrator.
the registration process/password reset is working fine but the user can’t login with the login credentials. System display user name but login error says email and/or password not valid. This after the admin approve the new user account. not sure what the issue is.
How can we revert the default Admin panel login back, or customize it? Thanks!
Yes, you have the option to turn it off on General Options section
Hello, I receive payment confirmation by Paypal but the status does not change. It is always pending.
My server has a “allow_url_fopen ‘directive is disabled” error, could this be one of the reasons for not updating?
Hello, I have sent 3 different tickets regarding an Extension Add-on (which I had to purchase separately) not working correctly and until today I have gotten no response.
Ticket has been open for many days already, and is being completely ignored. Please give a solution today, I paid, I deserve to use it.
Thank you
A new version compatible with the new extensions have been on the way and recently available on the marketplace. You may download it from your account.
Great thank you! May I know what this update includes in this section?
- Fix Woo Payment Integration module
Thanks
Is about how Levels are linked and unlinked with Woo Products.
Pre-Sale Question 1. Did Yoir Plugin Working Well with MyListing theme? 2. I wanted to sell listing packages. Is it possible to restrict the listing Page contents like Phone Number, Direction, email and social profile link for Free Users? 3. I have 2 paid Packages Browzen and Gold. Did User can move from one subscription to another like browzen can move to Gold and Gold to Broezen? 4. Did it well documented so that designer can make all necessary changes to configure plugins with theme? Advance Thanks
Hi,
We never used that theme, so we can not say more about it. Still, if is a proper WP theme built it should not be any problem.
UMP may restrict mostly anything, it may be easier or harder, depends of what content is about and how this one is created/managed.
Users are not limited to one “package”/level, but can have as many levels he wants once he pays for them.
Dear, Could you please guide which THEME BEST COMPATIBLE with all above mentioned features with Your Plugin? I need LISTING DIRECTORY Website where user can buy Monthly and Weakly subscription plan for their LISTINGS – Where we can apply the content restriction like phone number, email address, Whats App number, Direct contact field will the Restricted for FREE Members. here is sample Page where I want to restrict these highlited fields from FREE Members. Live URL Link: https://realtimedemo.co.uk/ilm/listing/thai-massage-london-2/ Highlighted Fields need to Restrict: https://ibb.co/VV4q6Jh Regards
Hi,
UMP system does not require a specific WP theme, every showcase is already packed into the system, so can be used any WP theme besides, still is recommended to be a premium one to avoid further issues.