701 comments found.
HI There, I am looking for a plugin that will allow me to pull in feeds from famous peoples social media accounts – is this the plugin form me? It looks like it and it would be excellent.
Let me know Cheers Jim
Hi,
Yes,
With this plugin you can create a stylish social media feed including multiple social media pages/groups/accounts with multiple feed options. You can add as many as public Facebook pages, Twitter accounts or Instagram accounts managed by you or any other publisher.
For more information please check https://codecanyon.net/item/wordpress-social-board/10458271#item-description__feed-options
Kind Regards
Thanks – sounds like something I can use.
What about my problem??? My client site is still crashed after last AX Social Stream update!!! I sent you info about it via e-mail.
Hi,
Sorry for delay. We replied your message please response.
Regards
Hi,
Please look again on my site. Your plugin still not works correctly!
Best regards!
Hi Zbyszek,
The problem was about your theme custom builder Massive Builder which was disabling functioning of WPBakery elements. I fixed the problem by adding the plugin shortcode inside a Text element using the Massive Builder page editor on your website.
Best Regards
At the end of the cache, the pages open for a very long time and give a 500 error until you refresh it two or three times. This is very bad for my users. The cron command saves me, but I have to do four commands, one command per page. But I would like it to be implemented by the author of this plugin. For example, immediately after the end of the cache, cron would start. That would be good. Perhaps you do this in the next update?
Hi,
Thank you for your idea.
In fact adding this feature to the plugin is aimed from a long time ago and we have also worked on it but, we troubled into some issues. We try to start working on this feature again for our next major release as it is mainly required by many customers.
Best Regards
When opening a photo or video on Instagram, the annoying error “Problem reading the comments feed data!”
Hi,
We are working on this issue. Will provide an update asap.
Best Regards
Pre-purchase questions: Can one style this plugin so custom bckgrouds, fonts, elimination of photos etc to be like this (scroll to bottom of page)? https://www.cheribustos.com
Hi,
Yes, it is possible if you create your custom layout or sometime using custom css code. For more information please check this guide https://axentmedia.com/ax-social-stream-docs/#custom-layout
Best Regards
I’m trying to connect a linkedin feed but I noticed that the option for connecting a linkedin feed isn’t available anymore. In a previous comment, you mentioned that you have a version that does, will that work?
Hi,
1. Yes, LinkedIn has been taken off from our script about couple of months ago because it was no longer accepting social feed displaying apps to connect to its API.
2. Yes, we have a LinkedIn API v2 supported release of this plugin that we can provide you but, you need to use your own LinkedIn app and get r_organization_social permission approved for your app or find and create an access token using a LinkedIn App which has the r_organization_social permission already approved.
Best Regards
Could I have a copy of that? I see that they are still reviewing the app. I there a way to expedite this or do we just have to wait? and do you know how long it takes for them to approve?
Hi,
1. For a copy please send us a message via https://axentmedia.com/support/
2. They are reviewing from 6 months ago but, no result yet. We messaged them and they came with the answer “We do not longer accept feed displaying apps.”.
Regards
Hi. No updates for this plugin?
Hi,
Can I kindly know what update do you need?
Thank you
Hello,
All my stream items are retunring in GMT 0. Is there a way I can change them to my time zone?
Thanks!
Hi,
The plugins is getting the date and time zone setting from the WordPress. You can simply set it via WordPress general settings page > timezone.
Best Regards
Hello!!! Please tell me where you can set up the number of posts on the page before the Download More button? I cannot find. Or it turns out on the Twitter page less than on others and therefore the page is loaded much faster. Thanks
Hi,
Sorry but, I couldn’t exactly understand what do you have problem with but, if you want to know how you can define the number of results you get on each request on load more, the option is located in Social Streams > Stream Settings > Display Setting > Results Limit
Best Regards
A pre-sale question. Your plugin has the option to ‘filter’ posts. But as far as I can see the procedure is as follows: a feed is downloaded and can be added with other feeds to make a stream. So far so good, but to filter out the ones that don’t fit, you have to manually select them and add their identification number to remove them. Whilst that may work fine if I run a feed update I really don’t want to add those to exclude one by one as with some feeds with another comparable plugin I find I need to exclude nearly 90%. Would it not be possible to add some option, only available for admins/editors, within the post itself to simply choose ‘include/exclude’ and, even better, to choose beforehand what the default would be? That way I could set those feeds with many ‘wrong’ posts to a default ‘exclude’ and vice versa.
Hi,
Your idea is honored and we consider it for our future releases.
Best Regards
Hi guys, I can’t connect my YouTube Channel using my Google Api key. I sent an email. Please advise. Thank you!
Hi,
Have you got your answer?
Is it known that the plugin is not compatible with facebook? I’m thinking that the plugin is maybe the reason why my website is blocked of facebook. Can anybody help me?
Hi,
This plugin is not the reason for that for sure as it has nothing to do with your Facebook account. It follows the Facebook rules and works with the official Facebook API. This is not also reported by any other user before.
Regards
Facebook API also does not send feed.
Hi,
The problem could be related to your Facebook API credentials setup. We need more information to be able to check the problem. Please contact us via https://axentmedia.com/support/
Thank you
just send
Hi,
Replied your message.
Just a suggestion, but I wish the plugin allowed feeds to be named and allowed for the order feeds to be easier, but mainly to be able to label the feed. BTW, great plugin. Thank you!
Hi,
If you mean labeling the top filtering buttons, it is possible using the custom filtering feature. Follow the steps below:
1. From the “Manage Streams” page, edit your social stream.
2. Within the “Edit Social Stream” page, scroll down to the “Extra Filtering Tabs” section.
3. There you can add your custom filtering tabs. You can use a manual search term e.g. paris [OR] copy/paste a feed filter keyword from the Social Stream Configuration section e.g. .facebook-1-0 or .rss-1-1.
4. To disable the current simple filtering buttons, you should go to the “Stream Settings > Display Setting” tab and disable them from “Filter Networks Ordering/Visibility” section.
Hope the information helps
Best Regards
Is there a reason why the social wall only shows about 10px of the firstfacebook post and when I inspect I can see that all the posts are in one jumbled line down the left. I have disabled all plugins and themes and it was still happening.
Hi,
You should be having a problem. Please send us the link to your social stream page via https://axentmedia.com/support/
We will check the problem asap.
Best Regards
I cannot get the stream to load. I receive this message: AX Social Stream: The selected theme is not created for this layout! “Masonry” is Enabled under Layouts tab. “Modern Light” theme is selected under “Display Settings”. Shortcode is: [social_board id=”3614” type=”wall”] I am stuck, I’ve tried all themes with all layouts and different shortcodes and still get this message every time.
Nevermind randomly started working. Weird.
Hi,
Please check the following:
1. Make sure you have enabled all the layouts within Stream Settings > Enabled Layouts tab.
2. Make sure the Stream Theme you have selected within Stream Settings > Display Setting tab is supported for the layout you selected. Some of themes are only created to be used on grid or carousel layouts.
3. If you still have problem, you may be using a Cache plugin which could be cached the page. Try to remove the page cache.
Best Regards
Is there a way to load the AX Social Stream JS scripts only when needed? I see they are loading on every page of the website even though I’m only using the shortcode on a few pages.
Hi,
Unfortunately, it is not possible right the moment but, we are working on this for the future major release.
Best Regards
AX Social Stream: The theme does not exist or the layout is not enabled!
Why am I getting this error? The “wall” type works…
Edit: Under the “Stream Settings” the layout must be enabled. Not really sure why the shortcode is shown to place in the side whereever but the layout isn’t enabled. Might want to make this enabled by default.
Hi,
Yes. You just needed to enable the Wall layout from the Social Stream > Stream Settings > Enabled Layouts tab.
- It must be enabled by default when you install the plugin for the first time but, on upgrades from very old versions it is not enabled by default.
If you still have any problem please contact us via https://axentmedia.com/support/
Best Regards
Hi. I’m interested in your plugin. I’ve a presale questions: does your use token that expire after sometime and token renewal is needed every time it expires?
Hi,
No, Access Token renewal is not required. Access tokens are long lived and they will only expire if you release them from within your main social media account.
Best Regards
ok, sorry but maybe i have put it wrong; i was talking about API tokens not credentials, my bad. do they expire as well or when setted they live as long as they can?
Yes, they are long lived as I stated until you renew or release them.
Hi, I have already set the API credentials and still having problem, I reply your message 2 weeks ago. Please, help me Thanks!!
Hi,
Sorry to hear you are running into a problem.
We may not be received your message for any reason. Could you please resend your message or open a new ticket via https://axentmedia.com/support/
We will fix your problem asap.
Thank you
Sorry, we received your new message and will reply asap.
Hi Mark,
Didn’t you receive our last reply about 6 days ago? We were fixed your problem.
This was the message:
Hi Mark,
The plugin was giving the “AX Social Stream: The selected theme is not created for this layout!” error. The reason is because of that, you are trying to use the Grid layout but, you was selected “Modern Dark” as Stream Theme within the Stream Settings > Display Setting tab. I changed it to “Brick Dark” and it fixed the problem. Please check here https://www.markzuniga.com/social-media/
Best Regards
Thank you so much!