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276 comments found.

Hi on my WP site after installation it says , please update. But where I update as automatic update is not available

Hello,

1. To be allowed to receive the product automatic updates for WordPress Social Board in your WordPress dashboard first of all, you need to register the plugin. How to register the plugin: http://axentmedia.com/wordpress-social-board-docs/#licensing

2. After registering the plugin, browse to Plugins > Installed Plugins page in your dashboard and upgrade the plugin.

Best Regards.

Hello! VK has unexpectedly stopped working. I try to add various pages VK, but constantly I have result: Social Board: There is no feed data to display!

Hello,

This problem is fixed in release 3.3.7 that is not still uploaded on CodeCanyon and you must update via your WordPress dashboard.

1. To be allowed to receive the product automatic updates in your WordPress dashboard first of all, you need to register the plugin. How to register the plugin: http://axentmedia.com/wordpress-social-board-docs/#licensing

2. After registering the plugin, browse to Plugins > Installed Plugins page in your dashboard and upgrade the plugin.

Best Regards.

Hello I’ve purchased your plugin this week and I activated it with the purchase code. I added my twitter and instagram API codes, created a board and inserted into a page of my website, when I tried to visualize the page it didn’t load the content. I’ve seen the update to vesion 3.3.7 and I tried to update but I got this error: “An error occured when updating wordpress social board: the package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : unable to find end of central dir record signature.” I’ve also sent a ticket yesterday but did’nt get any reply, nor any receitp of the ticket sent. Can you help me solving my problem? Thank you, Simona

I’ve just received your email. I will try to find if the problem is my zip archive program and let youknow something. Thanks Simona.

Great!

I’d like to use this for user profiles on the front end. Is this able to dynamically generate a wall based on user social media arguments passed to it via shortcode or php?

You can use all the attributes you set in your short-code http://axentmedia.com/wordpress-social-board-docs/#customize in its PHP function too.

Example:

<?php if (function_exists('social_board')) { echo social_board( array( 'type' => 'wall', results => 30, 'network' => 'section_twitter{/}twitter_id_3{:}hashtag1{,}hashtag2{;}twitter_images{:}small{;}twitter_iframe{:}1{|}section_instagram{/}instagram_id_2{:}hashtag1{,}hashtag2{;}instagram_images{:}low_resolution{;}instagram_iframe{:}1{|}section_youtube{/}youtube_id_3{:}hashtag1{;}youtube_iframe{:}1' ) ); } ?>

Perfect and one last thing. How do I set output options via shortcode/php

ie hiding thumbnail,shares,etc

It seems the output option is not exists in the short-code. We will fix this and send you an update.

Please, leave us a message via http://axentmedia.com/support/ so, we can reach you.

Thank you.

I would like to have this for our buddy press page. When a member click on a user’s profile their social feeds are dynamically shown. Can this be done? Do you have any examples?

Thank you.

Hi,

This plugin does not directly supports BuddyPress but, you can use the social_board( attributes ) function in your BuddyPress profile page theme file.

You can use all the attributes you set in your short-code http://axentmedia.com/wordpress-social-board-docs/#customize in its PHP function too.

Example: <?php if (function_exists('social_board') ) { echo social_board( array( 'type' => 'wall', results => 30, 'network' => 'section_twitter{/}twitter_id_3{:}hashtag1{,}hashtag2{;}twitter_images{:}small{;}twitter_iframe{:}1{|}section_instagram{/}instagram_id_2{:}hashtag1{,}hashtag2{;}instagram_images{:}low_resolution{;}instagram_iframe{:}1{|}section_youtube{/}youtube_id_3{:}hashtag1{;}youtube_iframe{:}1') ); } ?>

I also would like to have say Justin Bieber’s facebook page, Twitter and Instagram (I know he closed it) all showing up on a J. Beebs wordpress page. Can this do this? Do I need an API for the fb page he runs or mine can do? Usually API needs to have the URL to match the site.

Just making sure.

Hi,

Yes, you can merge all its social media pages into one feed and display on your page. You can use an API app token generated by your own Facebook account or any other account so, our plugin gets the public data from all these pages. You do not need URL or any other information from that page when you get the public feed.

Best Regards.

Hi there. I’m having troubles with the Facebook feed.

when I check the log it says – Requires session when calling from a desktop app

I’ve made sure the app token was setup properly

Edit. I fixed this by deleting and remaking the app.

However, I think there’s a bug with the Facebook posts. There are images displayed for non-image (status only) posts. When I click on it says image not found.

Hi,

I am sorry to hear you are running into this problem.

Could you please, send us the link to your Social Board page to http://axentmedia.com/support/ we will check the problem.

Thank you.

Hey. Few question before purchase. 1) Is it possible to show FB hashtags feed? 2) Is it possible to add vk.com hashtag feed? 3) Is it possible to pre-moderate the feed? Thx.

We replied your other message. Sorry, for delay.

Hey. Few question before purchase. 1) Is it possible to show FB hashtags feed? 2) Is it possible to add vk.com hashtag feed? 3) Is it possible to pre-moderate the feed? Thx.

Hi,

Sorry for our delay.

1. Unfortunately Facebook hashtag service is no longer available for all. It is only available for Facebook official partners.

2. Still not available but, we are going to add the wall.search method to the next release that do the same thing.

3. Moderation is only possible by adding the links of post you want to remove to the remove items list.

Best Regards.

Hi,

I just bought the plugin, put down my purchasing key and updated to 3.3.7.

I made a first board with a facebook id and a twitter username. But at the frontend it gives te message: “Social Board: There is no feed data to display!”

Both the linked facebook and twitter accounts have post of today in the account.

Why cant it find the data feed?

With regards,

Lucien

Hi,

I am sorry to hear you are running into this problem.

This message may be caused for the reason that, API Credentials for Twitter and Facebook is not truly set or is not valid. Read this topic for details: http://axentmedia.com/wordpress-social-board-docs/#api-credentials

After fixing the problem, try cleaning the cache from Social Board » Board Settings.

Best Regards.

If you still had problem please, send us you website info via http://axentmedia.com/support/

Hello,

We already have Advertisement Management ready! Please, take a look at this demo: http://axentmedia.com/wall-demo-1/

You can see ads on the wall.

Best Regards.

But, the integration method is different.

Hi there, I’‘m having a problem with the ads not displaying. I tried all the types and made sure the setting was checked off in the settings but they are not showing up at all.

Hello,

I am sorry to hear you are running into this problem.

1. First of all please, check you are using the latest release 3.3.7.
1.a. To be allowed to receive the product automatic updates in your WordPress dashboard first of all, you need to register the plugin. How to register the plugin: http://axentmedia.com/wordpress-social-board-docs/#licensing
1.b. After registering the plugin, browse to Plugins > Installed Plugins page in your dashboard and upgrade the plugin.

2. If you are up to date please, send us your website access information or screenshots of your 2.a. Social Board configuration page, 2.b. Board Settings page, 2.c. Ad setup page to http://axentmedia.com/support/

We will check your problem ASAP.

Best Regards.

Hello, I’ve implemented the board and run into following trouble: the “Load more” button does not work as expected. The click does POST an AJAX, but the response is still empty. The RSS Feed has round about 130 entrys and is set to crawl all at once. The first 10 entrys shows up, but thats it. Thx for help!

Hi,

I am sorry to hear you are running into this problem and sorry for our delay. We have a serious problem with our web hosting provider and don’t receive support requests.

I think your problem is because of “Browser cross origin policy”. It normally happens when Ajax requests like load more action is processing via another address. If it is possible please, send us you website information via https://codecanyon.net/user/axentmedia and we will check your website ASAP.

Best Regards.

earthdog

earthdog Purchased

Still 3.3.7 is not uploaded. I have registered the plugin and i check for new version and says no new version and i am still with 3.3.5.

My site stopped working some days now just before i give it to the client.

Are you or are you not obliged to have the latest version online?

Also the official site is not accessible.

Please respond.

Hi,

I am sorry to hear you are running into this problem and sorry about inactivity of our website and update server. We have a serious problem with our web hosting provider.

Could you please, send us an access to https://codecanyon.net/user/axentmedia and we can fix your problem.

Best Regards.

bewcrew

bewcrew Purchased

I have loaded the plugin and it says “There is no feed data to display”. I setup the Twitter API credentials and has it set to show everything from a user that has a large following. What do I need to do? Also, the documentation links and links in other threads here are getting a 404 error.

Hi,

I am sorry to hear you are running into this problem and sorry about inactivity of our website. We have a serious problem with our web hosting provider.

But, a copy of the online documentation is also included in the package you have downloaded from CodeCanyon. Please, get the full download when you get the file from CodeCanyon and you will find the doc inside this package.

And about your problem, please send us the Twitter account you are trying to get its feed and you Twitter API keys via https://codecanyon.net/user/axentmedia and we will check your problem ASAP.

Best Regards.

bewcrew

bewcrew Purchased

I will message you directly, it seems to be working now, I’m not sure what changed.

Our website is getting to work now http://axentmedia.com/support/

BERE_EB

BERE_EB Purchased

Hi, my plugin says “There is no feed data to display”. Can you please help to resolve it?

Hi,

Have you set the API Credentials for your social networks in Board Setting page? You can find the complete documentation in the full package you have downloaded from CodeCanyon.

If you still had problem after API Credentials setup please, contact us via https://codecanyon.net/user/axentmedia providing your website information and we can fix your problem ASAP.

Best Regards.

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