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303 comments found.

Herrbirk

Herrbirk Purchased

I added an valid app token and facebook ID but the feed says: there is no feed data to display. I made it for displaying posts from a facebook page I manage. Logged in on my personal account which I made the page with I went to the developers page from facebook and followed the steps but it doesn’t show the page posts on my site. What can be the problem?

Hi,

Could you please, provide us with the following information via our support desk at http://axentmedia.com/support/ ?

1. The Facebook page ID you are added into your Social Board feed. 2. Facebook App token you are using.

You can also provide us with an access and we will check the problem directly on your website.

Best Regards.

Herrbirk

Herrbirk Purchased

Hi I got the problem solved myself. Facebook app was in test mode. The problem I am experiencing now is that everything will load. I see the thumbs for around 2 seconds and then I got a lazyloaded overlay that keeps loading. But when I inspect the imaged are already loaded.

Hi,

1. Great to hear that!

2. For your new problem, I think your website theme is already using a lazyload script that is conflicting with our plugin lazyload script.

Could you please, send us the link to your Social Board page via http://axentmedia.com/support/ ? We can check the page and provide you a solution.

You can also try, disabling your theme lazyload on the page (if my guess is true) and check the result.

Best Regards.

mzimzi

mzimzi Purchased

I have a quick question…

What is the best way for us to make this small change:

- Instead of the plugin displaying; Posted: 20 hours ago

- It would display; Posted: Today

We do not want to display the minutes/hours as it isn’t accurate due to caching… We want to standardize the posts to either today, yesterday, 2 days ago, etc.

Thanks in advance :)

mzimzi

mzimzi Purchased

Thanks :)

Another quick question… Our timeline, using theme modern 2 light displays the following at the top of each feed item:

Example:

DECEMBER 6, 2017 12:57 pm

How do we display the text in one line, instead of two?

The date is in a really tiny font. We want everything to be in one line, and same sized text

Hi,

Could you please, send us the link to your Social Board page to our support desk at http://axentmedia.com/support/ ?

We check your page and provide you a solution.

Best Regards.

mzimzi

mzimzi Purchased

Thanks in advance..

Presales Question:

The change log states, “Custom filtering tabs feature added.” I was curious if the wall could be filtered by topic or category (instead of social media network)?

For example, say I configure the wall to pull streams from all NFL, NBA and MLB sports teams;

1. Could custom filters be set up by ‘sport type’ (i.e. Football, Basketball, Baseball)?

2. Could filters be set up by ‘team name’ (i.e. Cowboys, Steelers, Dodgers, Warriors)?

If setting up custom filters is possible, could you explain how this is done within the backend? Documentation?

Thank you so much!

Thank you for the reply.

1. To clarify, the wall can be filtered with custom keywords via search only?

2. Could custom tabs be set up as filters instead?

My interest is to configure the wall so visitors need only click on a keyword/category to filter the wall. For my particular visitors, it is more convenient for them to click on a pre-set filter instead of typing in a keyword to search. Right now, the demo for the plugin defaults to filtering the wall by social network (i.e. Facebook, Twitter, Instagram, et a.).

Hi,

1. Not only search. You can define custom filter buttons too as I mentioned.

2. Sure, this is possible to set up custom tabs as filters.

Yes, please check this demo instead to see how custom filters work: http://axentmedia.com/custom-filtering-wall-demo/

Best Regards.

Very nice!! Thank you so much for the demo.

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