axentmedia

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297 comments found.

I have your plugin installed with a hairdo wp theme. It worked fine till now. After update SB plugin interferes with the footer and sidebar widgets. Kind of blocks them both in the sidebar and in the footer section. Inserts some but these are not the correct ones and do not display them correctly. Turning off SB plugin solves the problem, but would like to have it on my site. http://ahajhosszabbitas.hu. Would appreciate if you can give me an idea how to add the SB functionality to the page without the activated plugin. Best regards, Tom

Hi,

We have the same problem reported from other customers. We are already working to find the problem. I will keep you updated ASAP.

Best Regards.

Hi,

Please update to release 3.4.1 using the following instruction to fix the problem:

1. To be allowed to receive the product automatic updates in your WordPress dashboard first of all, you need to register the plugin. How to register the plugin: http://axentmedia.com/wordpress-social-board-docs/#licensing

2. After registering the plugin, browse to Plugins > Installed Plugins page in your dashboard and upgrade the plugin.

Best Regards.

Hi there, I recently switched to SSL on my website and now youtube videos don’t load in the preview. It just shows the loader.

Hi,

The solution is provided here: http://axentmedia.com/wordpress-social-board-docs/#faq

YouTube videos are displaying on Social Board but, can not be played!

The problem is because of that your videos are not opening through https links.

From your wp-admin, go to Social Board > Board Settings. In General Settings section, check/enable the “Load images over https” and Save Changes.

Best Regards.

New plugin update >>> destroys my footer widgets!

[02-Sep-2017 10:54:10 Europe/Berlin] PHP Warning: array_merge(): Argument #2 is not an array in /.../wp-includes/default-widgets.php on line 117 [02-Sep-2017 10:54:10 Europe/Berlin] PHP Warning: array_merge(): Argument #1 is not an array in /.../wp-includes/default-widgets.php on line 124

The error is only with active plugin.

Please help ...

Sorry, we have already found the issue.

In fact, this problem happens when you add a “Custom HTML” widget into your widget areas.

I already pushed this issue to our development department and they will give us an update fix ASAP.

Thank you.

Thanks, no problem … Yes, i have the latest WP version …

Best regards, Nino

Hi,

Please update to release 3.4.1 using the following instruction to fix the problem:

1. To be allowed to receive the product automatic updates in your WordPress dashboard first of all, you need to register the plugin. How to register the plugin: http://axentmedia.com/wordpress-social-board-docs/#licensing

2. After registering the plugin, browse to Plugins > Installed Plugins page in your dashboard and upgrade the plugin.

Best Regards.

I have problem with widget footer error and new update, thanks

The7 — theme with wp 4.8

We are working on the issue. Will provide an update fix asap.

Hi,

Please update to release 3.4.1 using the following instruction to fix the problem:

1. To be allowed to receive the product automatic updates in your WordPress dashboard first of all, you need to register the plugin. How to register the plugin: http://axentmedia.com/wordpress-social-board-docs/#licensing

2. After registering the plugin, browse to Plugins > Installed Plugins page in your dashboard and upgrade the plugin.

Best Regards.

Same issue. We have WP 4.8.1 with AVADA (Lastest Version)

  • issue on: PHP Warning: array_merge(): Argument #2 is not an array in /.../wp-includes/default-widgets.php on line 117

Hi,

We have already found the issue.

In fact, this problem happens when you add a “Custom HTML” widget into your widget areas.

I already pushed this issue to our development department and they will give us an update fix ASAP.

Thank you.

Hi,

Please update to release 3.4.1 using the following instruction to fix the problem:

1. To be allowed to receive the product automatic updates in your WordPress dashboard first of all, you need to register the plugin. How to register the plugin: http://axentmedia.com/wordpress-social-board-docs/#licensing

2. After registering the plugin, browse to Plugins > Installed Plugins page in your dashboard and upgrade the plugin.

Best Regards.

Hi I have an issue with Facebook pages not showing up. I have the following code.

do_shortcode(‘[social_board type=”wall” words=”7” breakpoints=”3,3,2,2,1,1,1” network=”section_facebook{/}facebook_id_1{:}’.$facebook.’{;}facebook_pagefeed{:}posts{;}facebook_image_width{:}300{;}facebook_comments{:}3{;}facebook_likes{:}5{;}facebook_iframe{:}1{|}section_twitter{/}twitter_id_1{:}’.$twitter.’{;}twitter_images{:}large{;}retweets{:}1{;}replies{:}1{;}twitter_iframe{:}1{|}section_instagram{/}instagram_id_1{:}’.$instagram.’{;}instagram_images{:}standard_resolution{;}instagram_comments{:}3{;}instagram_likes{:}5{;}instagram_iframe{:}1{|}section_youtube{/}youtube_id_4{:}’.$youtube.’{;}youtube_thumb{:}medium{;}youtube_iframe{:}1”]’);

where $facebook = “114539461895499”;

For this facebook loads as a blank. However facebook.com/114539461895499 works fine

Hi,

The answer is explained in our FAQ page: https://codecanyon.net/item/wordpress-social-board/10458271/support

Q: YouTube videos are displaying on Social Board but, can not be played!

A: The problem is because of that your videos are not opening through https links.

From your wp-admin, go to Social Board > Board Settings. In General Settings section, check/enable the “Load images over https” and Save Changes.

Best Regards.

Okay got it, thanks. Is there a way to display youtube likes and comments via the above shortcode?

Hi,

Unfortunately, Google API does not provide YouTube video likes and comments count so, we can not add to the plugin output.

Best Regards.

Hi, I’m not sure how this uploads the videos… is this frontend upload, can members upload their own videos? Is this dashboard only upload? Can you elaborate on this, please?

Hi,

There is no video upload feature. This is not a tools for posting. With this plugin you can create a social media stream including all of your social networking feeds and display it on your website.

Best Regards.

Is it possible to filter only posts from different networks based on 1 tag?

Hello,

Yes, but getting feeds by hashtag or search term is only possible on Twitter, Instagram and YouTube.

Best Regards.

Hi, Just a quick question before purchase, we have some 60-65 brands under our company and each brand have a page for relevant information, market data and social media presence as well. So we need a plugin to display brand specific wall. The shortcode should display something like [sm_wall facebook=”aaa” twitter=”aaa” limit=”3”] where “aaa” will be passed as a parameter from each brand page. We have some other plugins doing similar thing. Please reply asap. Rgds, A

Hello,

If you mean, getting social feeds by a specific hashtag or search term, this is possible by our plugin but only allowed by, Twitter, Instagram and YouTube. You can also use short-codes.

Best Regards.

does all these contents that display stored on your server…... does it consume server web space? does the images that shows on the website occupy space of store on the web host server? thanks

Hi,

No, only a snapshot of social feeds will be saved temporary on your server.

Best Regards.

helanti

helanti Purchased

A small piece of feedback. The stylesheet of the plugin contains class name “filter-label”. This is too generic class name to contaminate the main name space of styles, the plugin should prefix that with “sb-” as it is doing with most of its class names. This caused unwanted style changes in the site I am maintaining.

Hello,

Thank you for your suggestion. We will take this into account for our next update.

Best Regards.

Hello,

Has the Social Board been tested for accessibility (for people with disabilities)? I was having a hard time navigating through the filters and the “load more” button with my keyboard.

Joe

Hi,

Yes, the speed is tested on different platforms.

Could you please, let us know which demo you have problem with and what exactly is your problem?

Best Regards.

Hi, axentmedia, When using the social wall with twitter posts it keeps cutting off links and text off the post and adding the ellipsis (...). So when I retweet a tweet with an image it doesn’t appear. Is there any way to get around this?

Cheers-

Hi,

Please, try the following:

From your WP Admin, browse to Social Board > Board Settings and change the “Words Limit” to empty value and let us know about the result. If it is still having a problem please, send us your Social Board page url via http://axentmedia.com/support/

Best Regards.

Maytar

Maytar Purchased

please help!!!
I had to go to the ftp and rename your plugin
/wp-content/pluginssocial-board-1
I had to update this file : /wp-content/plugins/designthemes-core-features/custom-post-types/dt-portfolio-post-type.php
I remembner the past weeks you mentioned this file make a incopatibility.. and you did a trick.. but not sure what was it..
*You have the credentials. please help!!


—- Warning: Missing argument 1 for SB_AdminPageFramework_Widget::__construct(), called in /home/.../public_html/wp-content/plugins/designthemes-core-features/page-builder/pagebuilder.php on line 141 and defined in /home/.../public_html/wp-content/plugins/social-board/library/admin-page-framework/factory/widget/AdminPageFramework_Widget.php on line 81 Fatal error: Call to a member function getElement() on a non-object in /home/.../public_html/wp-content/plugins/social-board/library/admin-page-framework/factory/_common/_abstract/AdminPageFramework_Factory.php on line 133 -
—-

  • I love your plugin and it was working perfectly.. please help
Maytar

Maytar Purchased

Also and I missed that point.. the error started once I updated your plugin

Hi,

Yes, we did a quick change in plugin files to fix this issue temporary. When you updated the error is back again.

Could you please forward your message to us via email so we can find the discussion faster?

Best Regards.

RSS features is what I need so 2 questions:

1> Can you restrict RSS Feeds to a certain catagory on each Feed?

2> Can you restrict the amount of stories on each feed? (example I want just 1 post which would be the latest shown on a Lastest News Catagory of a WP website)

I also need to know the following:

Does it show featured images?

Can I limit the Feed to 1 column and 1 post per Feed?

Hi,

This plugin is not specially designed for RSS aggregation.

1. The plugin doesn’t do this but, you can do it using an another plugin.

2. No.

3. Yes, if there is a media tag in RSS items it will be displayed.

4. It depends. This plugin is not specially designed for RSS aggregation. It gets items from each feed depending on the most recentness.

Best Regards.

Hi there, the Instagram feeds on my website stopped displaying suddenly. Not sure why this happened as I haven’t made any website changes for a few weeks.

https://glambassador.co/dashboard/user/nevadacaitlyn/ https://glambassador.co/dashboard/user/martinagarofalo_/

Working now, the access token expired

Hi,

The Instagram access tokens are long-lived but, sometimes when you do a password change or Instagram detects a security problem it removes your access token and you need to create a new one.

Best Regards.

Hello sir, can user get notifications for new news updates?

can users choose their news from the categories base on what they want? do you have those features just like flip board feature where users can pick the articles or news that they want to appear on their dashboard?

hoping to hear from you. thanks

Hi,

No, it is not possible. This tools is not multi-user too.

Best Regards.

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