This author's response time can be up to 1 business day.
I added an valid app token and facebook ID but the feed says: there is no feed data to display. I made it for displaying posts from a facebook page I manage. Logged in on my personal account which I made the page with I went to the developers page from facebook and followed the steps but it doesn’t show the page posts on my site. What can be the problem?
Could you please, provide us with the following information via our support desk at http://axentmedia.com/support/ ?
1. The Facebook page ID you are added into your Social Board feed.
2. Facebook App token you are using.
You can also provide us with an access and we will check the problem directly on your website.
Hi I got the problem solved myself. Facebook app was in test mode.
The problem I am experiencing now is that everything will load. I see the thumbs for around 2 seconds and then I got a lazyloaded overlay that keeps loading. But when I inspect the imaged are already loaded.
1. Great to hear that!
2. For your new problem, I think your website theme is already using a lazyload script that is conflicting with our plugin lazyload script.
Could you please, send us the link to your Social Board page via http://axentmedia.com/support/ ? We can check the page and provide you a solution.
You can also try, disabling your theme lazyload on the page (if my guess is true) and check the result.
I have a quick question…
What is the best way for us to make this small change:
- Instead of the plugin displaying;
Posted: 20 hours ago
- It would display; Posted: Today
We do not want to display the minutes/hours as it isn’t accurate due to caching… We want to standardize the posts to either today, yesterday, 2 days ago, etc.
Thanks in advance
As a temporary solution, if you have basic information about PHP programming, you can simply open/edit the social-board.php file located in plugin root directory and do the following change:
Search the following sentences:
%d hours ago
an hour ago
%d minutes ago
And replace with:
The best solution is that, we add a feature to allow you to change the date displaying style in our next releases but, it may take a while.
Another quick question… Our timeline, using theme modern 2 light displays the following at the top of each feed item:
DECEMBER 6, 2017
How do we display the text in one line, instead of two?
The date is in a really tiny font. We want everything to be in one line, and same sized text
Could you please, send us the link to your Social Board page to our support desk at http://axentmedia.com/support/ ?
We check your page and provide you a solution.
Thanks in advance..
The change log states, “Custom filtering tabs feature added.” I was curious if the wall could be filtered by topic or category (instead of social media network)?
For example, say I configure the wall to pull streams from all NFL, NBA and MLB sports teams;
1. Could custom filters be set up by ‘sport type’ (i.e. Football, Basketball, Baseball)?
2. Could filters be set up by ‘team name’ (i.e. Cowboys, Steelers, Dodgers, Warriors)?
If setting up custom filters is possible, could you explain how this is done within the backend? Documentation?
Thank you so much!
First of all, let me explain how the filtering exactly work:
Our plugin fetches the social data on the wall on your website.
Please note: The plugin does not get social data based on custom filters. They are using for filtering the wall after we get the data!
When user clicks on your custom defined filter buttons, the wall get filtered based on the filter keyword even if the filter keyword is existed in the title, description or anywhere in the item content.
1, 2. Yes, you can define as many as filters you like. Football, Basketball, ...anything you define, it will be used as a search term.
Unfortunately, we have not still documented this but, if you send us an email via http://axentmedia.com/support/ , we can send you a demo.
Thank you for the reply.
1. To clarify, the wall can be filtered with custom keywords via search only?
2. Could custom tabs be set up as filters instead?
My interest is to configure the wall so visitors need only click on a keyword/category to filter the wall. For my particular visitors, it is more convenient for them to click on a pre-set filter instead of typing in a keyword to search. Right now, the demo for the plugin defaults to filtering the wall by social network (i.e. Facebook, Twitter, Instagram, et a.).
1. Not only search. You can define custom filter buttons too as I mentioned.
2. Sure, this is possible to set up custom tabs as filters.
Yes, please check this demo instead to see how custom filters work: http://axentmedia.com/custom-filtering-wall-demo/
Very nice!! Thank you so much for the demo.
Hello! Great plugin, thank you! Please, can you tel me full way to social icon images https://prnt.sc/hn4jaw ? I know, i can change them in theme settings, but i need full way /public_html/wp-content/plugins/social-board/ ...? Thanks!
We’re glad you love our plugin, that’s always good to hear!
The full path to filtering icons image file is:
Hmmm, i found only this – https://prnt.sc/hn6y8g , but i need a single pictures of each social network separately, to replace 2 pictures. The problem is that I tried to replace the pictures with the theme editor, but as a result, the theme stopped working. Therefore I am looking for other ways now
Unfortunately, you can not change the filtering tabs icons using the Theme editor. It only changes the icons on the items.
You should use a custom CSS code to do this. Here is the solution:
1. Upload the new file icon files on your website using WordPress media upload page.
2. Change/Add this code into “Custom CSS” box in your Social Board theme editor:
background-image: url(<path to new file for Facebook on your webiste>) !important;
Do the same for all the other filtering icons. .sb-icon.sb-twitter, .sb-icon.sb-instagram, ...
1. The graphical PSD source of social-icons.png file named social-icons.psd is existed in the Assets/img folder in the wordpress-social-board.zip package you have downloaded from CodeCanyon. Open it and do your changes.
2. Upload the new file with the same size, format, positions on your website using WordPress media upload page.
3. Change/Add this code into “Custom CSS” box in your Social Board theme editor:
background-image: url(<path to new social-icons.png file on your webiste>) !important;
You can also upload the files on your website and contact us via http://axentmedia.com/support/ providing the info and we write the code.
My support has expired but I plan on renewing shortly. I do have everything working fine on our test site. but having a hard time getting more than 1 or 2 YouTube videos to load into the feed. There is a disproportionate amount of Facebook to Twitter to Youtube loading. I have my feed set at 24 items and have FB, TWT, INSTA, YT as a wall…but you tube will only load 1 or 2, and facebook will load 8, if I isolate just the YT and eliminate the others, then it loads all 24 for youtube…how can I set the min/max for each social network? or force it to grab more YT?
The social board automatically selects the number of result for each network depending on it’s most recent activities.
For example: if you post to your Twitter account daily and post to your YouTube in a weekly basis and you have been set the Result Limit to 50. You will have 70% (35) of the items from Twitter and 30% (15) from YouTube on your Social Board.
We are adding a feature to our next release that makes you enable to define custom limit for each feed.
thanks for the reply this should be definable per social media profile, as I am featuring users who post across all social medias evenely through scheduled posts. I cant use the wall style unless it picks up their activity proportionatly. This person’s youtube account is updated 3 times per weeek, yet the wall results only shows once because Twitter and Facebook are updated or frequently. Is there anything in the code I can adjust to pull more Youtube until the next version is released. I have a February launch date set for this stie.
Could you please, leave us a message via http://axentmedia.com/support/ and provide us with your social feed IDs?
We try to provide you with a temporary change in the plugin to get more items from YouTube.
What is the maximum amount of Facebook Page feeds that can be included?
We have listed a total of 16, and no other feeds from any other networks… But it doesn’t work?
Are there specific settings in the board settings that are optimal to include many Facebook Page feeds?
Also we setup sb.log inside wp-content/plugins/social-board/ but it doesn’t write/show anything.
Sorry for my delay.
There in no limit and you can include as many as Facebook page feeds you like as long as these pages are public and your website’s server can handle.
Do you get “There is no feed to …” message on your Social Board?
Could you please, send us a message via http://axentmedia.com/support/ providing us more information and an access so we can fix your problem?
All of the facebook pages are indeed public.
Our server has 8 gb memory and 12 xeon core’s, so don’t think it should be a problem…
Maybe we need to allocate more memory to the plugin or wordpress, or something else on that end? Please advise..
And there are no errors or anything displayed. The post just doesn’t load anything beyond where the social board should of been displaying.
So the website sidebar, footer, etc are all missing.
If your website sidebar and the rest of page is not displaying there should be a conflict problem.
In an other hand, it seems your WordPress error reporting is OFF and you do not get any error on the page!
Could you please, send us your website information via http://axentmedia.com/support/ or, enable the error debugging on your WordPress and send us the error?
Hello, the website you suggest to use for LinkedIn integration (apigee) has dismissed api console. http://axentmedia.com/wordpress-social-board-docs/#linkedin-api
Do you know another?
Sorry, to hear you are running into this problem.
This tool is the one that is already suggested with LinkedIn website on https://developer.linkedin.com when you click on the “REST Console” menu item! But, it seems, it is no longer working or apigee.com is no longer providing this service.
We are already contacting LinkedIn to see if, they have any alternative for this problem. We will keep you informed ASAP.
EDIT: tried now, and apigee.com seems to work again.
Great! It is back to work.
Great plugin. I use the social wall for mall kiosks.
Thank you Ilker.
You can write us your review on our product through your CodeCanyon Downloads page https://codecanyon.net/downloads
Is there a new version of this plugin with new features/updates in the works?
Would be nice if you can do:
- easily duplicate existing boards
- better interface for modifying the themes
- including ads in all boards, or multiple select boards, not just one
Yes, we are working on a new release of this plugin with a new back-end and providing a better interface for managing boards, duplicating boards, moderating posts (edit/delete items visually) and some other features.
But, about displaying ads, you mentioned a good point. We can change the “Add To Board” select box to a multi-select box to allow you selecting multiple boards.
Please, send us a support request and we will send you an update ASAP.
Another good feature to add would be if you can limit any one single feed in a board to a certain amount of items to display, so that feed items can be displayed more evenly if desired, or display less items from Feed A than Feed B and C.
We have custom limit feature in the list for release 4.0 too. Then it will allow you to select custom number of items to display on your social board. This feature has been also requested by many other customers before.
That sounds great! Can’t wait for the new version with all the improvements…
We will keep you announced.
Any dates planned soon for an updated release?
Unfortunately, we can not provide a date but, it should be done until April.
Hello ! Your plugin look awesome, and I want to buy it. But first, I have some easy questions :
- First one : I’d like to display your plugin in a webpage with the following posts :Twitter, LinkedIn Facebook etc. This look easy with you plugin but… the webpage I’m talking about is displayed in a specific device : A giant screen. In this giant screen, we want to display a webpage, containing your plugin. So, do you think is that possible to do that? I ask because the webpage have to load first. Sometime with some plugins, if i dont scrool down, your posts dont appear.
I dont know if I am clear . Thank for your respond .
Thank you for your interest in our product.
1. Yes, you can add any Twitter account or Facebook page/group but about LinkedIn it is limited only to your own accounts.
2. Yes, you can use it on big screens but, 1. You can only use the wall layout like this page http://axentmedia.com/wall-demo-1/ and 2. as you know this is a WordPress plugin and you should create a custom page template on your WordPress without header and footer to display it as full page and also you should also set the “Item Width Definition” to “Based on container width” in plugin settings page and set the “Responsive Breakpoints” as well.
3. If you are not using WordPress, you can try our other PHP standalone version of this product found here https://codecanyon.net/item/php-social-stream/12069791
Hi, this plugin is totally awesome, everything is perfect, dont ever change it lol, but is they any way of making the youtube videos a little bigger when it pops out of the window? but still think it awesome though, just would love to make it a little bigger, thanks.
That you for your interest in our product.
Please, drop us a quick message via http://axentmedia.com/support/ and we will send you a fix for that.
The images in my feed are not showing up. However, all other content is loading. Any ideas
I think the problem can be related to existing of an extra custom added versions of jQuery included on your WordPress page but, to make sure please, send us the direct link to the page via http://axentmedia.com/support/ and we will check asap.
Hi, I’m interested in the product. This PHP script works for use in different domains?
Hi Guys , pre-sales question , can this plugin support multiple feeds on multiple pages, I will need to run 40-50 feeds , also does it support atom rss feeds
1. Yes, you can add as many as feeds you like to your Social Board and you can create as many as Social Boards you like on different pages.
2. RSS Atom is also supported.
changelog for 3.4.4?
You can already check the changelog here: https://codecanyon.net/item/wordpress-social-board/10458271#item-description__changelog
Some big changes are coming in our next major release 4.0.0 in the next couple of months.
I see it now. Thanks. Looking forward to it Hopefully the next release will allow us to adjust how many items we pull from each feed individually. Like for example, being able to specifty that I want 5 FB, 5 twit, 5 YT ect. instead of a collective amount.
An option for pulling events from FB would be great too. Pulling from FB profiles and not just pages would be a great feature as well.
This is hands down one of the nicest plugins for social media feeds.
If you are browsing this site and see this comment, spend the $19 and buy it. It’s worth a whole lot more.
1. Yes, it will allow you to get custom results from each feed.
2. We try also to add Facebook Events if it was possible using Facebook public API.
Thank you for your comment.
Hi, thanks for this great plugin! I was wondering if it is possible when you’ll click and get a popup that you’ll see the text of a post next to the photo or video? Now there’s only a photo in the popup. Thanks in advance!
This is already possible. Simply browse to your WP-Admin > Social Board > Board Settings and set “Lightbox content” on “Slideshow detailed”.
Can you combine a search term and limit it to only certain twitter accounts??
So lets say I create a hashtag #community and I want to pull tweets from certain accounts with that hashtag???
Twitter search API allows you to add or remove keywords or users from a search. You can use – operator to exclude keywords you don’t like to get. For example: #movie -scary
OR, to exclude some keywords from a specific Twitter account:
OR, to add some keywords to a specific Twitter account:
from:envato +Design +Web
Read Twitter API guide for more details on how to use keywords: https://dev.twitter.com/rest/public/search
Note: Please consider that, search API can only grab the items that are posted in the last 7 – 9 days.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $7.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work