Support for WordPress Social Board

There could be one the following reasons that your Google+ feed may not work:

1. Your Google page/profile ID or Username is incorrect. Read this topic on how to find your Google+ IDs.
2. Your Google settings restrict the user that may view your page. You have to remove any Target Audience restrictions from your Google+ page/profile.
3. Make sure that you have set up your Google+ API Key and it is valid. Read this topic to find that how to set Google+ API Key.

1. Make sure that you have set up your Twitter API Credentials correctly. Read this topic for details about Twitter API Credentials configuration.
2. If your Twitter API credentials is valid, this may be due to the Twitter API limits that is 180 calls per 15 minutes.

Yes, this plugin works with WordPress Multisite.
But, if you have encountered any problem after installation:

1. Please note, you need to install the plugin in network admin section e.g. http://yourwebsite.com/wp-admin/network/plugin-install.php?tab=upload
2. Try, activating the plugin separately in each website not in the network admin.

If you see the shortcode text appears in your website instead of the Social Board, it is caused for one of the following reasons:

1. WordPress Social Board plugin is not installed on your website or is inactive.
2. The place where you paste the shortcode is not setup to process shortcodes.

1. Network account is new and there isn’t anything found in its feed or there is no public activity to show on the public feed.
2. Something is incorrectly cached. Try cleaning the cache from Social Board » Board Settings.

Please, follow the steps below:

1. In WP Admin go to > Social Board > Manage Boards.
2. In the list of social boards, select your social board or create one.
3. In the Social Board Configurations page > select Twitter tab.
4. Under “3. Search Term/Hashtag”, enter your #hashtag1, then, click on the plus (+) sign button on the right hand and enter the #hashtag2 into the next opening input and etc…
5. Click on the Save Changes or Update blue button on the page.
6. place the created [social_board … into your WordPress page where you want to display the social stream.

You need to purchase one license for each site you want to use WordPress Social Board on.
1 site = 1 license, 2 sites = 2 licenses, 3 sites = 3 licenses and so on.
It doesn’t matter if they are all in use by the same company, on the same server, by the same developer, etc. The license terms are single use – one license per site.

Currently, the only option is to purchase an individual Regular License for each site on which WordPress Social Board will be used.
The CodeCanyon standard (Regular/Extended) licenses both are only for individual (single) usage. The only difference is about to charge or not to charge the end customer.
We can not also provide you with a developer/multi-use license directly as we have an exclusivity agreement with CodeCanyon that means, we can only distribute our products through them.
At this time, for every WordPress site that you have WordPress Social Board activated on, you need to purchase an individual Regular or Extended License. 1 site = 1 license, 2 sites = 2 licenses, 3 sites = 3 licenses, etc.

For more information please read this article: http://codecanyon.net/licenses/faq

Unfortunately, this is Twitter API limitations for hashtags or any search that is made via its API platform and we can’t change this rule. The Search API is not complete index of all Tweets, but instead an index of recent Tweets.
Please check Twitter Search API Documentation as a reference.

Without creating apps and adding API tokens and keys, your website will not be able to connect to the Social Networking servers. The token authentication makes a secure channel via Social Network server and your website to get the permission to access your social profile and fetch your social feed.