625 comments found.
Pre-sale question: how is this different from scrolly?
With Scrolly you can drag and drop to build animation, If you are beginer, you should use Scrolly.
Best, D.N
Thanks, I have bookmarked both waiting for your answer
You are welcome!
Pre sale question: I tested the sample page on my cellphones (android and ios) and they are not moving as they should, links are not responding and when insert the page itself elements overlap or information gets cut, like it doesn’t recognize the width, do i have to create different layouts for different phones and tablets or is this addressed on the latest update? maybe you didn’t noticed that?
What’s demo you tested? You can design layout for each device.
Best, D.N
I tried them on safari, chrome and firefox
as i said the texts goes outside of the window and in the gif section the gifs move under the text, maybe in that section the text should move up and the elements scroll up also after the text in different positions(?)
About “GIFs Ad Campaign” section, you can see pc screen, The text is sticky, and the images are just description. So you see it sticky on mobile.
Best. D.N
I know, in the pc is fine, but think about it this way, first impressions count, if we talk on the street and you tell me i have a plugin, and i check on my cellphone right there, and the experience is broken by that part, a normal person won’t be thinking, maybe i should check that on my personal computer, you might be losing some sales right there, think about it.
Hi, is there an option in the pluggin to make an object autorotate while moving on a path, just like on this demo – https://scrollmagic.io/examples/expert/bezier_path_animation.html ?
Best, Adrianna
Yes, we have this option in this plugin.
Best, D.N
hi the example file All-Sample-Data.xml no matter the media is it possible to have one working to study the examples?
thank you very much
Hi,
Please send your ticket in here https://bestbug.ticksy.com/ We will fix all problem for you.
Best, D.N
Hello. The scrolling effect scene i created on my page 2 years ago still works. But now when I click edit a scene. it goes to a blank page. When I want to add a new scene… it the same, it goes to a blank page. I tried to download the last version, and update it… but wordpress says that a “folder aldready exist”. I thought about deleting the magic scroll folder on my ftp and upload the new version, but i will lose my scenes. Is thre a way ? Thanks a lot. Clem
Hi,
You can use this plugin to update all plugins of Envato https://envato.com/market-plugin/
By the way, If you delete plugin files, It doesn’t lost your data.
Best, D.N
Is anyone else having a problem with WP 5.2 or 5.4, PHP 7.1 and the plug-in? I recently updated to PHP 7.1 and the page that uses the plug-in doesn’t load. I deactivate it and it loads albeit missing all the images that are associated with scroll magic 
Hi,
Please create your ticket in here https://bestbug.ticksy.com/ and provide your website’s information (URL, WP Account), we will fix it for you
Best, D.N
I see that there is now an update. Does that address this issue you think?
I don’t know the detail about your issue, so please create a ticket. Or you can try update first.
Best, D.N
I created a ticket but I’m still awaiting further help. I’m interviewing at the moment and people are looking at my portfolio. During the middle of 1 interview I tried to show the problem project (only thing built extensively with Scroll Magic) and the entire page would not load.
Your timely response is appreciated because if you can’t fix the issue I need to deactivate the plug-in and manually replace the images. This requires time and needs to be done before my next interviews.
The problem, for me at least is definitely PHP 7.1. It was working before upgrading to 7.1.
Hi,
Please check the ticket.
Best, D.N
Sent. Thanks D.N.
Are there any pre-made scenes for Beaver Builder?
Hi,
Please create your ticket in here https://bestbug.ticksy.com/
and leave your website’s information, we will create the demo for you.
Best, D.N
Some of your demos are not working (white screen)
Hi,
Please leave the URLs are not working in here, I will check, thank you
Best, D.N
I am looking to buy but didn’t know if I could do something very similar to the elephant image in the header of this site: https://www.primeparksessions.com/
It’s a lot of pieces, you can use this plugin for easier to use
https://codecanyon.net/item/scrollmagic-for-wordpress/24802050Best, D.N
Hello there, just a little clarification please. If I buy this plugin, am I able to use it with BeaverBuilder as much as I need or will it only work on one website only?
Hi,
You can use it for BeaverBuilder.
Best, D.N
Hey Guys! I use the “old” Version. How can i disable a specific Scene on a specific Browser Width? Thank you for your Answers…
Hi,
With Old Version, you just disable on mobile or desktop in scene settings. If you have any question, please send in here https://bestbug.ticksy.com/
Best, D.N
Hi, i using elementor pro and sequence image onscroll doesn’t seem to work. Do you tips especially for elementor? Thanks, Raph
Do you have tips or user guide for elementor?
Please send your ticket in here https://bestbug.ticksy.com/
Best, D.N
Hi, Is the plugin compatible with divi builder/divi theme ?
Yes, Of couse.
Best, D.N
I am planning to buy it, But I am not sure How am I going to integrate this animation to my divi modules, as divi runs with the page builder, so how would I add the animations to my modules, If you can direct me to any tutorial or just tell me how would it be possible, I would really love to buy this plugin . Waiting for your response. Thank you.
I purchased this a while back and am just now using it, but it is difficult to create the animations I need. Would it be possible to switch my license to Scrolly instead? It looks like it would be more user friendly. Thank you
Hi,
You can’t switch the license.
Best, D.N
Awesome. Thanks!
Hello there.
Please answer my ticket in your support system ASAP! I just sent you the credentials there. (#2345744)
We still couldn’t make it work.
Thanks
We check it right now!
Hello, A nice plugin. The lovely one. I found there are two plugins, Scroll Magic and Scrolly. What is the difference between both?
Scrolly is a visual editor version of this.
Best, D.N
If I go for this https://codecanyon.net/item/scrollmagic-for-wordpress/24802050 do I need to use another builder like visual composer or elementor or beaver builder ? Or it is a builder itself, Is it possible to see the backend in action ? Can you provide backend demo?
If you use Scrolly, you don’t need to use another builder.
You can watch this video https://www.youtube.com/watch?v=U_fOtFJUpaU
Best, D.N
I submitted a ticket, but I realize my mistake that there is a visual editor version of this, and I didn’t know that before purchasing this one, via scrolly. Could you offer a reverse charge and charge me for this instead.
I sent you a new plugin, please check your ticket.
Best, D.N
How long does it usually take for a reply to the support email? I’m having some issues with this plugin.
Hi,
We didn’t support via email, please create your ticket in here, we will fix your problem https://bestbug.ticksy.com/
Best, D.N
Is this demo anywhere in your files? http://scroll-magic.bestbug.net/scroll-magic/
Please create ticket in here https://bestbug.ticksy.com/
Best, D.N
Hi, will Scroll magic be easy to use once installed by a beginner in wordpress?
Hi, We have this version for beginer https://codecanyon.net/item/scrollmagic-for-wordpress/24802050
If you have any problem, just send ticket in here https://bestbug.ticksy.com/ we will handle your problem.
Best, D.N
