12069 comments found.
Hello there,
Before purchase I would like to know: - If I need to know who is subscribed (active account) connecting with an external script to db, is it easy to be made?
Thank you
Hi,
Yes, you have some API calls developed inside the system especially for this approach.
- Pre Sale Question -
Good evening. I just want to check if i got one thing right: If a user subscribes to my monthly subscription, every month he is automatically billed or when the renewal day comes he has to give some sort of confirmation before the payment can be processed?
Thank you and have a nice day!
Hi,
Once an user sign for a Subscriptions with recurring charges, the system and payment platform will handle this process automatically, without extra action required from Admin or user side.
After the user chooses and pays for a membership option, how can I make them choose which content they will be able to see and which one is blocked? For example, the user buys 3 dancing styles, how can they choose which styles they want to watch?
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hi, a license was bought to this last night from another account and when I enter the license into the website it says “submitted purchase code invalid” can this not be active without logging into the envato account?
No, you must be logged with the Envato Account which is the owner of the license.
cURL working. Nothing stopping outgoing connections and still get “invalid purchase code”. Cannot even contact support because code not valid. Only purchased a few hours ago. Help required urgently.
Be sure that you actually using the right purchase code and you’re logged with owner envato account during this process.
Yes, I have double checked and even typed it in manually. I am obviously logged in to the correct account to reply to you here and see my license purchase at the top of the page.
Have you took the purchase code from your Downloads section?
From the Downloads section .txt file and from the confirmation email.
Having cleared all cookies and logged out /logged in it has now accepted my code. Thank you for your swift support service.
Ya, was strange ‘cause otherwise it should not be any reason to not work. Welcome!
If I buy an other license/copy. will I get extend support for both licenses?
Hi,
We do not control how Envato environment works but we supposed that if you have a second license with support period included you can use this one for getting in touch with support team.
Im wondernig if anyone has successfully used this plugin on conjunction with WPForo? Im using WPForo for my forums and prefer it over all others and also like the built-in member/account/profile pages it creates. But Im looking for a paid membership solution that can play nice with WPForo. I realize I will have to create the individual usergroup roles/permissions in WPForo and then assign those properly to WP User roles, but that’s just a one-time task and not big deal I would think. But is Membership Pro using WP User roles to assign privs? For instance if you set up those “Bronze, Silver, Gold” membership levels, can you then assign them to specific WP User Roles like “subscriber” or other custom roles that other plugins can create (like a “Gold” WP user role)?
Hi,
By now we do not know about a such workflow besides that script.
Still, UMP workflow for restriction process is based on Levels/Subscriptions and not WP Roles ‘cause a user may sign to unlimited levels, not just one.
can’t update the plugin correctly, have to update it manually, and have a problem for read and upload 162 files, don’t know why…
the only plugin i know you can’t update directly in wordpress.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
21$ just for be able to update correctly (not sure 100%) the plugin, it’s a scam
Can I take a backup from the plugin settings? I have done many customizations and I dont want to lose them.
If your setup have been done via UMP Dashboard those are stored into DataBase and will not be affected during update process.
I have some similar projects and I wanted to do the same configuration. So, having a backup/restore option for configuration could help me to clone the same settings. This is the reason of my question. Thanks.
Hi,
Yes, you have the option to “Export/Import” data from UMP system.
Just brought the plugin. When users view the comment section underpost, I have it set to basically say “Please login to comment” with a link there. Your plugin redirects to the WP-Backend (admin login) page instead of a login / register page of your plugin. How do I turn this off? I don’t want people using that page at all.
And I like to add some quesitons. Do you have showcase of websites that I can check into (especially avada) that uses UMP?
uhhh does this come with all the addons unlocked?
Will this membership pro works within Avada theme?
I have tries submitting a ticket multiple times with the correct plugin selected. It is not taking my product code. Just purchased this today.
Please assist. I have 4 levels that are 7 days each.I manually enter people into the site and assign their active date per level. However, the plugin is changing the start date! For example, If today is April 14, I enter a user in the system today. I want their active date to be April 12 – 18. I choose the level and hit save. 30 min. Later the site changes the users date to April 14 – 21! Why is this happening?? I have tried Limited and Regular Period. Please assist, this should be a simple function, but why is the date changing to the 14th to 21st when I want the start date to be the 12th to the 18th?????
Nothing on your Knowledge Base helps Seeking assistance as I have 3 licenses.
Thank you.
I need to set levels that will start on Sunday and End on Saturday. And not reset to the middle of the week.
Hi, I’m looking for the customization work for Square payment. I submitted ticket to the support page and haven’t heard for weeks. Can you please let me know if it’s possible?
I see, I submitted a new customization request. Could you please check? Thank you!
Is there any update? It’s been 6 days and haven’t heard anything.
Refund please.
Hello
I tried to active the plugin on my website but it display invalid purchase code, try to submit a ticket and same error.
Could you please check and help reset the purchase code ?
Thanks
You Support period have been expired 3 years ago, on 2017.
This is not technical question. Just help to reset the license. You’re seem become the bad customer support I never got any answer like this on Envato network Only tech question require the support upgrade, not the license question
Very disappointed, rate you 1 star
I purchase the plugin three years ago but I didn’t use it, just install a few times but none of the working sites with your plugin. Today, I need reset the key and you said no support, that’s not good, no friendly
I never got the same issues with another seller on Envato like this, this is not a tech support question.
If you can reset the purchase key then I will change the rating.
Hi there, just noticed on the last update, in Notifications Template (admin email to User) has no-line breaks, the
or no longer works, will this be fixed in the next update? Thanks in adv’ great plugin and work.
Sorry just noticed the codes did not show in my initial message, I was referring to the html codes for line break and new paragraph. They show perfectly within the Notification Email Template to users, however, when the message is received via email, everything is on one line, there’s no line breaks etc.
There were no changes on that way into latest versions released. Also, it have been recently tested how this process works and HTML is properly received at least for main known email services.
Still, you may get in touch with support team if you have any technical concern.
Presale question 1. Can I content protect by post category? 2. Can I limit post view for member. Suppose 20 post can view monthly even paid member.
