180 comments found.
How can I generate a shortcode that only shows filter and no content?
Because I tried to put zero on post per page still not working. I do not want to display any content by default a a certain page
Hi,
I not sure about this feature, could you give us more details and some screenshots via support tab ? we will check and feedback for you.
Best regards, ExThemes.
How can I replace the term “All” for location filter by “Select a country”
and “All” for members into “Tous”
Hi,
Please give us your url via support tab, we will check and feedback for you.
Best regards, ExThemes.
Dear Friends form Team Press, I got the plugin using envato, but I have few extra needs that I would like to know if will be able to fix once I purchase directly with you guys. 1. I would like to know if I can change the display order of the members when showing all the members with no filters, 2. If is it possible to change the size of the circle displaying with list 2. 3. If I can add a youtube video with fixed size when person click on member and doesnt take the person out of my website. (i have been able to add the video but size doesnt look rigth).
thank you, I will be looking forward to hear from you!
Hi,
1. You can use custom order field to change order of member
2. We will help you change it with some custom code after you purchase this plugin
3. I not sure about this problem, please provide more details and some screenshots about it.
Best regards, ExThemes.
Hi, I am looking to get inline location filter show up in the page.. https://www.itoolpro.co/skyfinancial/find-an-expert/ I used the shortcode builder and enebled the options but it is not showing the location filter. This is the shortcode i am using.. [extpsc id=”1944”] Can u help?
Hi,
When you use shortcode builder, you need select options like this:
Search box is Show
Location box is Show
Location Style is InlineBest regards, ExThemes.
I have done all of that.. but i still dont see the location filters
Hi,
Please send us your url + admin login info via support tab, we will check it.
Best regards, ExThemes.
How do you center the excerpt info (using style 19) and your example has the excerpt centered, but it defaults to left alignment. Thanks!
I think some css has conflicted with your theme style, please send us your url with the problem via support tab, we will check and feedback for you.
Best regards, ExThemes.
The site is hidden while under construction. But the I’m using style 19 (https://exthemes.net/teampress/style-19/)
You could try adding this custom css to fix conflict code with your theme:
.ex-tplist .ctgrid figure.tpstyle-19 * { text-align: center !important; }To Team > Settings page > Custom Css
Best regards, ExThemes.
Perfect, thank you!
Is there a way to center the social media icons — usually it’s only one and looks odd floating off to the side. Thanks!
Which style of team shortcode you are using ? Could you give us your url via support tab ? we will take a look.
Best regards, ExThemes.
The site is hidden while under construction. But the I’m using style 19 (https://exthemes.net/teampress/style-19/)
You could try adding this custom css to fix conflict code with your theme:
.ex-tplist .ctgrid figure.tpstyle-19 * { text-align: center !important; }To Team > Settings page > Custom Css
Best regards, ExThemes.
Perfect, thank you!
Hi,
I really love the way this plugin works so far with SO many options — it’s great, but based on all these comments I’m really concerned. I need to be able to separate teams out by category (staff, board, residents). They can’t all go on the same page, it wouldn’t make sense. I’m hoping you have code that can make this happen? I’m already having to re-enter over 50 profiles by hand instead of uploading an XML file from the old site.
Thank you for your time — I really appreciate it.
Hi,
You could create each of your team group with each category and show it with inline filter like this: https://exthemes.net/teampress/team-category/
Best regards, ExThemes.
I can’t, because some of the profiles are of humans and some of are animals — which land on different pages. So if you go to “meet the residents” I shouldn’t be seeing a picture of the board president. I need to be able to share just the volunteers, just the staff, just the board, and just the residents — which all can be done by specifying their category. I’m actually surprised this isn’t an option considering how many options there are.
unfortunately I not sure what you want, if you want to show all your team group, you can use filter like url in previous message, if you want to show it in separate page, you can use parameter category to display only special category
If you have any other questions, please send it via support tab instead of post it here
Best regards, ExThemes.
I want to be able to do this: https://montessorischoolofcu.org/staff/ — no menu/search/dropdown options at the top. I’ll try walking through this again over on the support tab, thanks.
We have replied to your support message, you could check it.
Best regards, ExThemes.
Hi there! I’ve submitted a support request to help disable the auto scrolling when clicking on a person. If you could come back to me, that’ll be greatly appreciated 
Hi,
We have replied to your support message, please check and follow it.
Best regards, ExThemes.
unable to install sample data
If you have any problems when using plugin, please use account you have purchased this plugin and send it via support tab.
Best regards, ExThemes.
Hi, You only can config information like your screenshot via content field of member.
Best regards, ExThemes.
Hi, Looks like a great plug-in, but could you please answer my questions before I purchase? 1. We won’t be using the team’s individual photos, is that optional? 2. I noticed in your examples, you only use first names, can it also have last names which will be used in the alphabetical list? 3. We also won’t need the social media links, but we do need a few other fields listed. Can additional fields be listed? 4. Some positions are not yet occupied by a person. Can those positions be listed as “Vacant” and show up at the bottom of the Team List? Thanks so much. Cheers, Susan
Hi,
1. Yes, you just need leave blank featured image field
2. It is possible with some custom code, we will help you after you purchased this plugin
3. Yes, it has support custom social field, please check this:https://exthemes.net/teampress/doc/assets/images/create_team2.png
4. You still need create member with no name
Best regards, ExThemes.
hi guys, may i know what is the default image size to show best quality image?
Hi,
You should use Image size is 600×600
Best regards, ExThemes.
Is it possible to add a second category to filter? or search by position?
Hi,
you only can show more Location filter like this:https://exthemes.net/teampress/style-10/
Your support has expired a long time ago, if you have any other questions, please extend your support.
Best regards, ExThemes.
Yes, I will do it. I just wanted to know if it is possible to add a new category or a filter by position, besides the Location, before expanding the support.
It is not possible by default, you need customize code or need hire custom work.
Best regards, ExThemes.
Hello,
I submitted a help request through your online form a few days ago and have yet to hear back. All of the details of my question were on the form. Is it possible to get an update on when I can hear back?
Hi,
We have replied to your support message, you should re-check your spambox and you could see screenshot:https://i.imgur.com/ck7i5xd.png
Best regards, ExThemes.
Great, received – thank you!
Glad to hear that!
Thanks
I’m using this on a site however on mobile the site crashes as soon as it reaches the team area. On google PageSpeed Insights if fails the mobile tests. It passes as soon as i turn off the plugin. What could be the reason?
Hi,
Please use account you have purchased this plugin and send support request via support tab so we can help.
Best regards, ExThemes.
This was downloaded from Elements where a subscription is being PAID and you receive a commission. It’s beyond me why would you offer support for something you get paid. Is the plugin version on Elements is the same here?
Please re-check FAQ from Elements to know why:https://elements.envato.com/pricing
Can you clarify if both versions are the same?
There is no difference between Element and Codecanyon version.
Ok so it seems to be a theme issue. I switched to another theme and it works well with it.
We are trying to use the “Order” function thru the list of team members. Not sure if it is conflicting with settings thru the shortcode. It does not seem to apply the setting.
2nd. Is there a way the social icons on the front screen can link to the social media accounts vs the pop-up window? seems odd / confusing that it opens the pop-up. Thank you for your help. Great plug-in!
Hi,
You just need send your support request via this url:https://codecanyon.net/item/teampress-team-showcase-plugin/22952433/support
We will check and feedback for you.
Best regards, ExThemes.
We are trying to use the “Order” function thru the list of team members. Not sure if it is conflicting with settings thru the shortcode. It does not seem to apply the setting.
2nd. Is there a way the social icons on the front screen can link to the social media accounts vs the pop-up window? seems odd / confusing that it opens the pop-up. Thank you for your help. Great plug-in!
Hi,
Please use account you have purchased this plugin and send support request via support tab, we will check and feedback for you.
Best regards, ExThemes.
Good Morning,
I just purchased the plug in and installed it on my webpage. But im having a issue, when I log-in as user in the website the plug-in style changes and it looks really bad.
Please contact me in order to send screenshots.
Thank you.
Hi,
We have replied to your email, please follow it.
Best regards, ExThemes.
Hi, same problem like this: By default the “Order by name” option orders the members list by the first name and not the last name (ie John Doe is before Rick Bowman).
If I change the slug of member as “john-doe to doe-john” this will work, but: it don’t works with the alphabetical filter – John Doe still is found at “J”, but it has to be at “D”.
It would be perfect to have separate fields for “first name” and “surname”. So you can order by surname and filter by surname.
Hi,
Please send us a message, our’s supporter will help you order by last text instead of first text when filter by Alphabet
Best regards, ExThemes.
Hello- Can I utilize PNG images and have a transparent background? Also, can team members be displayed in more than one category?
Hi,
Yes it is possible.
Best regards, ExThemes.
Thank you! Great Plugin! Can we change the color of the inline filter buttons?
Hi,
You could use this custom css to change color of inline filter button:
.ex-tplist .extp-child_cat .extp-top-cat > li {color: #00BCD4;}
You could change value #00BCD4 to your color and you could add it into Team > Settings page > Custom Code > Custom Css
Best regards, ExThemes.
