47 comments found.
I have raised a support ticket a few days ago but no response. I have a few issues – not sure if its a bug or if the feature is simply not there. if its not there, could you tell me if that is the case?
1. When user previews/reviews the form before submitting, the preview does not show the full PDF template preview, it just shows the information that is entered, Is there a setting to show the full PDF preview before submission?
2. I use esignature feature on gravity forms. The user can sign the form but in the PDF it does not embed the images. Instead it just inserts the file name of the png file containing the signature? Is there a way to have the signature in the image.
3. The entries are not being saved in backend for admin to be able to amend the entry to regenerate the PDF if needed. Is there a setting for this.
4. Can a user access the PDF feature from front end for submitted forms and regenrate PDF if needed?
5. The preview PDF template in the form settings page does not show any preview, just loads a screen for a fraction of a second and dissappears.
Hi NHAQUE85,
Sorry for the inconvenience caused to you. We suggest you to please create one more ticket so our team will respond you over there. And here are the answers of your queries.
1) This is the feature of Gravity form itself and not come from our plugin.
2) Currently our plugin is only compatible with Gravity form and not with its add-ons but if you want we can customize it for you as you want, please raise a ticket for customization.
3) You can regenerate the PDF from the edit entries section of Gravity forms.
4) You can share the link of the generated PDF so that the users can access it whenever they want.
5) Please come over our support desk so that our technical team will check the issue on your site.
Thanks & Regards, RedefiningTheWeb
I am curious if this will keep column Ready Class CSS for Nested Forms? Gravity PDF does not.
Hi mashdun2,
Sorry, we can’t understand what you mean. Please explain your point on our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you.
Thanks & Regards, RedefiningTheWeb
Hello, this plugin allows me to create a form which has several fields and the user can make a signature from screen from android and generate a pdf with the information and be sent to an email?
Hi nube-activa,
Using our plugin you can create a PDF of Gravity Forms entries and the entries are of gravity forms itself i.e, you can create a form with the Gravity Form’s fields. For further queries we suggest you to please contact us over our support desk by the following link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Can I use this to create invoices from products ordered through gravity forms? Can the pdf be sent to the customer by mail, once the order is completed? Can i create the pdf manually, even from forms that are already submitted?
Hi Hungryjos,
Our plugin generates the PDF of the gravity forms entries, and can send the PDF as an attachment in the mail if there is an email field used. You can generate the PDF too after creation. But we haven’t tried it with the order placed by gravity forms. We suggest you to please come over our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Do I need to have an account with Gravity website or it is something different here? How can I attract visitors to my website with your plugin?
Hi Melshannon,
Our plugin is not for Gravity website, our plugin is an add-on of plugin named Gravity Forms. For further queries please come over our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
So I need to have an account on Gravity Forms, right?
Yes, you need to have Gravity Forms.
How can i change the Domain for the Purchase Code?
Hi nihlach,
First, you have to remove the purchase code from the previous site and then activate the licence on another site. For more query, please come over our support desk using the link: https://redefiningtheweb.freshdesk.com/a/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Does the text editor where you edit pdf content process shortcodes?
Hi srmarketer,
We suggest you to please contact us over our support desk by the following link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hello,
I have 2 forms. form 1 i use PDF format but i don’t want use it in form 2.
How to do it?
Thanks
Hi lienkhuong,
We suggest you to please contact us over our support desk by the following link: https://redefiningtheweb.freshdesk.com/support/tickets/new
So our team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hi there! Thanks for the plugin, i’ve been looking for something for a long time so i hope this is the right fix! 
Is there a link to documentation? The links in the “Documentation” directory appear to be broken..?
Hi eliwbbr,
Yes, you can find our plugin documentation here: https://redefiningtheweb.com/docs/gravity-form-to-pdf-csv-excel/overview/. This link you can also find on our product page.
Thanks & Regards, RedefiningTheWeb
Does this work like the CF7 version where you have a WYSIWYG editor for laying out the PDF merge tags? We bought the CF7 version but then switched to using Gravity Forms and didn’t know you had this plugin. Thanks for any response!
Hi ClearPG,
Thanks for showing interest in our plugin. In our plugin we provide wp-editor by which user can design any layout for PDF. If you have any further query then we suggest you to contact us over our support from here – https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in better way.
Thanks & Regards RedefiningTheWeb
Dear author, i wish to buy this but i have ore sale question. is the pdf customize? I can put simple logo? also, after the user/visitor fill out the form, is there a database where i can download all their info?
Hi 1jsl1,
Thanks for showing interest in our plugin.
is the PDF customize? can put simple logo? >>> Yes, in backend we provide wp-editor by which user can make any layout for his PDF. and also add any image or logo in PDF.
after the user/visitor fill out the form, is there a database where i can download all their info? >>> Yes we also provide a table where user can also see the form data and download the generated PDF by selecting the contact form.
Thanks & Regards RedefiningTheWeb
Hi RedefiningTheWeb
Can we sell the generated pdf document ? So,
1/ the client could complete the gravity form integrated in the page product,
2/ the client pays with Woocommerce (checkout…)
3/ and the pdf is sent with the email notification
4/ and can be downloaded in the tab “Downloads”.
Hi sbroquet,
We suggest you to please contact us over our support desk by the following link : https://redefiningtheweb.freshdesk.com/support/tickets/new So our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Does this accept to file upload from forms and get it by email attachment along with PDF Form.
Hi aonetwork,
Sorry, but in the PDF you will get only the path of the uploaded file but if you want we can do it as you want. Please come over our support desk using the link for any other query: https://redefiningtheweb.freshdesk.com/a/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
How to add our own template?
Hi enricoparagas,
You can use your own template in the Wp-Editor which we have provided you in the form setting section of Gravity Form.
Thanks & Regards, RedefiningTheWeb
i use to for generating receipt after the client has paid. does it have the setting? only send pdf when its paid.
Hi limecity,
Our plugin is an add-on for Gravity Forms, if you are using gravity form for generating bill then it will work. Please come over our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new so that we can help you in a better way.
Thanks & Regards, RedefiningTheWeb
Will this work with nested form entries? I’m using this plugin https://gravitywiz.com/documentation/gravity-forms-nested-forms/
Hi tcouty,
This plugin is not yet tested with Gravity Forms Nested Forms, so we suggest you to please come over our support desk using this link: https://redefiningtheweb.freshdesk.com/support/tickets/new so that we can help you in a better way.
Thanks & Regards, RedefiningTheWeb
is it possible to apply Conditional Logic in pdf?
Hi lienkhuong,
This feature is currently not available in our plugin. Please come over our support desk using this link: https://redefiningtheweb.freshdesk.com/support/tickets/new so that we can know which type of conditional logic you want.
Thanks & Regards, RedefiningTheWeb
hi teeweb24,
Please come over our support desk using this link: https://redefiningtheweb.freshdesk.com/support/tickets/new so that we can help you in a better way.
Thanks & Regards, RedefiningTheWeb
Pre-sale
- Can hide filed Label? only display field’s value
- i use your demo, i see field label and field’s value break line. can display inline?
Thanks
Hi lienkhuong,
Yes you can hide label and we provide wp-editor through which you can design PDF.
Thanks and Regards RedefiningTheWeb
and—> i use your demo, i see field label and field’s value break line. can display inline?
Yes through wp-editor you can make it inline
use css in wp-editor?
We have given an option for custom css setting but all css are not supported by PDF.
Hello,
how to hide label field in pdf, only display field’s value?
Thanks
Hi,
Please generate a support ticket over our support desk using this link: https://redefiningtheweb.freshdesk.com/support/tickets/new ,so that we can help you in a better way.
Thanks & Regards, RedefiningTheWeb
1) Can we generate PDF from previous entries before we install this plugin? 2) Can we email pdf to different email address?
Hi aryabagus,
1) Can we generate PDF from previous entries before we install this plugin? >>> Yes, but you just have to click on edit and then save button, on the gravity form entries page, so that this will create the PDF.
2) Can we email pdf to different email address? >>> As in the given settings of gravity forms you can select the email on which you want to send the PDF attachment.
Thanks and Regards RedefiningTheWeb
So I have to edit it one by one? Is there other way to generate pdf in bulk?
Yes you have to edit one by one. Bulk pdf generation is available but for only new entries after our plugin install. But if you want we customize for you. If you are interested please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
How much will it cost?
Please contact us over our support desk.
