45 comments found.
Create Forms -> after submit PDF -> QR Code included in PDF to revisit the Generated PDF on our website?
Hi need to create a part for inserting customer inquiries with the form and getting printed on a PDF with QR Code when I scan the QR Code it should visit the PDF URL on WordPress site
Hi Shafranlive,
Please come over our support desk https://redefiningtheweb.freshdesk.com/support/tickets/new so that our technical team help you in better way.
Thanks & Regards RedefiningTheWeb
Hi, I would like to know if this plugin is compatible with Backery visual composer and Impreza theme. Thank you!
Hi Acqua82,
Thanks for showing interest in our plugin. Sorry but we didn’t test our plugin with Impreza theme so we can’t let you that it’ll work or not but it’ll works with WP Bakery plugin.
Thanks & Regards RedefiningTheWeb
Hello, i want to use this plugin to create a site where users can create their resume/cv.
So is it possible for users to fill gravity form and output their result in PDF which will show download PDF button on frontend for employer to download?
Obviously each user will be able to create their own resume/cv and displayed on their profile on the frontend.
Hi wconline360,
Using our plugin you can create a PDF of the form while submitting it or you can create PDFs of all entries at once from the entries table of Gravity Forms. You can give the option to the user to download it or not. For more queries, please come over to our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new so our team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hello, I bought Gravity Forms. With your addon, can I upload a document to compile with form entries in specific positions? I mean that I have to upload my document (jpg or pdf as a background) and put in specific positions all entries. Then generate a pdf compiled. Can I do with this plugin? Thank you
Hi monica1972,
We have given a wp-editor to modify the PDF designs according to you and if you want to set the PDF background then also there is an option. If you want something else please explain. And for further queries please come over to our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
I purchase this plugin in 2020-03-30 and at that time i install in my domain yyyy
Now i want install in my domain xxxx because i discontinued this domain yyyy
When i try to Enter Purchase Code in this domain xxxx i receive the message “It seems, You are already using our plugin in yyyy”
The point is that I don’t use and I don’t even have access to the domain where this installation record appears.
I just want to install and use the plugin on the domain xxxx
How can we solve this?
Hi misterseguros,
We suggest you to please contact us over our support desk by the following link: https://redefiningtheweb.freshdesk.com/support/tickets/new So our team will help you with this.
Thanks & Regards, RedefiningTheWeb
Hello there,
I’m going to buy the wordpress plugin but I have a few questions.
I want a verification section before the customer fills the form.
If the verification is valid I want it to fill the form.
Example;
The customer has a gift code. The customer will enter the gift code in the textbox and if the code is valid, the form will open and then I will receive information such as the customer’s name and surname.
If this is possible I want to buy your plugin.
Hi furkan34,
If your mentioned functionality is available in Gravity Forms then it is available in our plugin also. For further queries please come over our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new so our team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hello, I have just bought the module, is there any documentation? because the link in the zip does not work? because I would like to have an excel file of the entries and there I only have a PDF I would like to understand the adjustments to be made. thank you
Hi carfych,
Sorry for the inconvenience caused to you, you can find the documentation here: https://redefiningtheweb.com/docs/gravity-form-to-pdf-csv-excel/overview/
Thanks & Regards, RedefiningTheWeb
Is it compatible with gravity flow?
Hi dhcosa,
Thank you for your interest in our plugin. Currently our plugin is only compatible with Gravity Forms and Gravity Form’s Unique ID. If you want we can customize it for you, please come over our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Q: Hi, is it possible to have conditions inside pdf template? E.g. if (empty({field:23})) { ...; }
Hi,
Currently, such a feature is not available in our plugin but if you want we can customize it for you. Please come over to our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Warning: preg_match(): Compilation failed: invalid range in character class at offset 4 in ….. plugins/wordpress-gravity-forms-pdf-excel-&-csv/includes/simplehtmldom/simple_html_dom.php on line 1368
How to fix? Thanks
Hi lienkhuong,
Please come over to our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you with this.
Thanks & Regards, RedefiningTheWeb
I bought a Signature plugin for Gravity Forms. How do I add the Signature Entry for PDF To Print Out on PDF or Do You Have a signature plugin that works with this Plugin?
Hi 6khollywood,
Currently that plugin is not supported with our plugin so we have to customize it for you. If you are interested in customization please come to our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
The Documentation is not working online how do I use this plugin?
Hi 6khollywood,
The documentation link is working fine. You can find our documentation here: https://redefiningtheweb.com/docs/gravity-form-to-pdf-csv-excel/overview/
Thanks & Regards, RedefiningTheWeb
Hi,
I tried the demo for WordPress Gravity Forms PDF, Excel, CSV & Google Sheet and put my correct email address in the form. The PDF that I downloaded looks good but I did not receive the PDF attachment via email. I didn’t receive an email. I have a question:
Can WordPress Gravity Forms PDF, Excel, CSV & Google Sheet be configured to only allow the user to access the PDF download and receive the PDF email attachment, only after sending a payment via PayPal using my Gravity Forms PayPal add-on?
Thank you.
Hi behappy536,
Currently, our plugin is only compatible with Gravity Forms and not its add-on. But if you want we can customize it for you. Please come over to our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new if you are interested in the customization.
Thanks & Regards, RedefiningTheWeb
MAJOR BUG: Lets say I have 3 List form fields in the gravity form. If one list entry is completed and the others are left empty….the other two entries automatically duplicate the only entry completed to the other two empty fields in the PDF. thats a major bug. if the entry field is blank, then it should be left blank in the PDF. https://prnt.sc/10fxzok
Hi maijintheartist,
Please come over to our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hello,
I have a few questions before I purchase your add-on.
Every time a new form is created through my website, Gravity Forms sends a copy to me and my client in text format. What I would like is to be able to receive that copy with all the data in an excel or PDF file.
Your add-on can do this job.
Thanks
Hi Miguelonx,
Yes, you will receive the entry in PDF format using our plugin. If your question is something else please raise a ticket over our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Thanks for you fast reply.
The link you have follow has expired – When I try and upload the zip. Please help
Hi,
It’s because of upload limit on your server so you need to set upload_max_filesize and post_max_size in your php.ini file. Ask from your hosting provider to increase both value to 70mb.
Thanks and Regards RedefiningTheWeb
Once registered the purchase Code to an URL you can’t change it. So if you change the wordpress address you need to buy a new license. can’t agree with that policy..
Hi nihlach,
No, you just have to remove the purchase code from the previous site using the Remove Purchase Code button in our plugin’s panel header. Once removed you can install it on another site whenever you want. For further queries please come to our support desk using this link : using this link: https://redefiningtheweb.freshdesk.com/support/tickets/new.
Thanks & Regards, RedefiningTheWeb
The previous site don’t exist any longer, so no way on pressing the unregister button.
And in place of solving my problem you want me to renew my license on something basic like registration of the purchase code? that’s your way of customer service which i can’t recommend
Sorry but this thing requires our technical team support because of which you have to renew your license or you have to remove purchase code by re-activating your previous site.
see i did that already. I gave you the login credentials for my wp-admin. you couldn’t resolve the problem by removing the license after i contacted your support. all you told me was to renew the license.
Yes, you did it 6 months before and your issue of that time has been resolved.
the issue of that time has NOT been resolved!
Hi, how can I send all the entries as excel file as an attachment with the email?
Hi raxfactor,
Currently, first, you have to download the excel and attach it manually with the email you want, but if you want we can customize it for you according to your need. Please contact us over our support desk by the following link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hi, but isn’t this option already in the gravity form? Download the entry manually in CSV? Sorry I thought I can include the Excel sheet as an attachment to the email automatically like the PDF. It was actually the only reason i bought this plugin. Can you please refund?
We only provide a refund in case our mentioned feature is not working and we are unable to resolve the issue. We suggest you please come over our support desk and let us know the issue you are facing from our plugin.
I have raised a support ticket a few days ago but no response. I have a few issues – not sure if its a bug or if the feature is simply not there. if its not there, could you tell me if that is the case?
1. When user previews/reviews the form before submitting, the preview does not show the full PDF template preview, it just shows the information that is entered, Is there a setting to show the full PDF preview before submission?
2. I use esignature feature on gravity forms. The user can sign the form but in the PDF it does not embed the images. Instead it just inserts the file name of the png file containing the signature? Is there a way to have the signature in the image.
3. The entries are not being saved in backend for admin to be able to amend the entry to regenerate the PDF if needed. Is there a setting for this.
4. Can a user access the PDF feature from front end for submitted forms and regenrate PDF if needed?
5. The preview PDF template in the form settings page does not show any preview, just loads a screen for a fraction of a second and dissappears.
Hi NHAQUE85,
Sorry for the inconvenience caused to you. We suggest you to please create one more ticket so our team will respond you over there. And here are the answers of your queries.
1) This is the feature of Gravity form itself and not come from our plugin.
2) Currently our plugin is only compatible with Gravity form and not with its add-ons but if you want we can customize it for you as you want, please raise a ticket for customization.
3) You can regenerate the PDF from the edit entries section of Gravity forms.
4) You can share the link of the generated PDF so that the users can access it whenever they want.
5) Please come over our support desk so that our technical team will check the issue on your site.
Thanks & Regards, RedefiningTheWeb
I am curious if this will keep column Ready Class CSS for Nested Forms? Gravity PDF does not.
Hi mashdun2,
Sorry, we can’t understand what you mean. Please explain your point on our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you.
Thanks & Regards, RedefiningTheWeb
