12069 comments found.
I have a pre-sale question:
Can the Bank Transfer payment option be modified to allow people to just mail their payments in? I watched the video and it appeared that it was just a text box to give the registrant instructions on how to make the transfer. So, I figure instead of giving them bank info for a transfer, I’d just give them an address where to mail the check. But I wasn’t sure if the actual bank info had to be entered with this option.
Thanks.
Hi,
Yes, that text provided by “Bank Transfer” payment gateway is fully manageable and can be provided there anything else.
Thanks,
Indeed Team
the plugin can block the pages and at the same time give only access to the plans
Hi,
Your question is not actually clear, please elaborate.
Thanks,
Indeed Team
Hi, I want to translate the plugin into English. I am usin poedit, but I am not able to update it because the source code is not available. How can I fix this please? Thanks
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
how can i reposition Level Price & Data above Register Form?
Hi,
If you’re asking about “Payment Details” section, it can not be moved upside the register form.
Thanks,
Indeed Team
how can i integrate clickfunnel shopping page with this plugin?
Hi,
UMP does not need a such page and has not integration with it.
Thanks,
Indeed Team
Hi, I’m interested in buying your product. I just wanna know 2 things before :
- is it compatible with flatsome theme ?
- Can I create memberships with monthly paiements that limit the accès to a number of articles per week ?
Exemple : Bronze : 2 articles per week Silver : 3 articles per week Gold : 3 articles per week + other type of content
Thank you,
Hi,
We never used that theme so we can not say more about it but UMP is able to work with any WP Theme besides once is properly built.
You may restrict no of page views based on subscriptions but is about all website pages, not certain of them.
Thanks,
Indeed Team
Thanks for your answers, so it won’t work if I only want to restrain access per week at 2 articles of a certain category ?
Hi,
You may restrict access to mostly everything from a WP website with UMP. Still, there is about access and not related to how many restricted articles have been viewed in a certain time.
Thanks,
Indeed Team
Hi I have a problem with the login. Even with the correct credentials it does not work. So I checked your page: https://help.wpindeed.com/ultimate-membership-pro/knowledge-base/login-error-invalid-email-address-password-entered/
But even if I change theme or disable some plugins but nothing happens. (I cannot disable the pro-plugins due to website working correct, but I never had problems with incompatibility with them since now).
So I ask you: Do you have a list of incompatible plugins or services with your plugin??
Hi, in the meantime I cloned my website and I discovered that your plugin is not compatible with IThemes Security Pro. With both plugins active I cannot login with the correct credentials. It’s an essential plugin. Probably I will not be the only one and I hope that you can offer me a solution to use also your plugin.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Password Reset Link Isn’t Working
I have gone in and tried numerous times to get the password reset link that’s sent to customer’s emails to work and have been unsuccessful thus far. I have gone through and built out everything that is required to allow someone to be able to reset their password according to your documentation but every time they click on the link in the email notification it sends them to a page that says “The site is experiencing technical difficulties.” What do I need to do to get the {password_reset_link} to work when a client clicks on it in the email that is sent?
Hi,
If you need any help or have any concern just open a support ticket and support team will have a look into it.
Thanks,
Indeed Team
Question before purchase: I want to sell 3 softwares on my website. Depending on the software that has been purchased, I would like the connected user to have access only to his purchased software. Is this possible with your plugin? Also, I would like to know if it is possible to assign a specific download to a specific user only (only 1 user will be able to download it). In fact, allow a specific user to access a download (for example, to test a software update). I hope I’ve been clear. Thanks !
Hi,
Your desired workflow is not actually manageable with a membership system but with a different script, such edd.
Thanks,
Indeed Team
BuddyPress 5 has been released. This is only compatible up to BP 2.5?
Hi,
Yes, it will work besides any BuddyPress version installed.
Thanks,
Indeed Team
Hello,
First of all, congratulations for building such a popular membership plugin which includes all essential features without having to buy any pricey add-ons.
We have a few pre-sales questions:
1. is the content locked within an article SEO friendly? 2. can we unlock content by sharing the article on social media? 3. can we unlock content by subscribing to our newsletter (mailchimp)? 4. are your users based on Wordpress natively? We don’t want to have to manage several user bases… 5. What’s the impact of your plugin on the overall performance / speed of a Wordpress site?
Thanks in advance for your precious answers.
Kind regards Christophe
Hi,
Thanks for your interest and question.
1. Yes.
2, 3. No, for a such approach it should be used a Social Locker plugin. UMP completely restrict the content and is based on Subscriptions.
4. Yes
5. The workflow is straight forward and it should not impact the WP website performance.
Thanks,
Indeed Team
Another question. Is it possible to give discounts if customers pre-pay for X amount of months ?
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hi. Is the Woo Subscription plugin required in order to take recurring payments?
Hello Team, Pre Purchase Query, it is Compatible for bridge theme? Can this plugin provide this feature of these things? 1. Member Database 2. online membership portal Area 3.membership billing 4.Event Calendar 5. Application Tracking
Thanks & Regards
Hi,
We never used that theme, so we can not say more about it. Still, UMP is a membership system able to work independently of any installed WP theme.
Thanks,
Indeed Team
hello, I really like your plugin, & I really want this plugin but I have a few questions. 1. Can we create different type of membership? 2. It is possible membership/registration (reject & accept option)? 3.Can we create page which are assemble to member? 4.how to connect email & SMS? 5. there are any membership billing add-on feature? 6.Online Membership Portal Area:-
With this feature, members can be granted login permission to this area where you can limit access to member-only’ information: it also allows members the ability to: a. Easily update their own contact information. b. Pay dues and membership fees online c. Search the member directory d. Store documents, videos, presentation, webinars, and more on the file archive/document library e.Read news/blog articles f View or post-event photos g. Engage with other members in online message boards, discussion boards, and forums h. Look for Upcoming Events i. Connect with other members in various Projects Committees 7. Monthly Subscription?
Thanks & Regards
do have any demo plugin?
Hello,
Do you support ClickBank at the moment?
Looking forward to hearing from you.
Thank you.
Kind regards, Nick
Hi,
That service is not integrated into UMP system for now, unfortunately.
Thanks,
Indeed Team
Hi,
Thank you for your answer.
Kind regards, Nick
Hi, I currently use easy digital download, but I’m interested in your plugin.
1. I sell “downloadable” products, for example I have 10 products, each one costs $ 4.99 and can be added to the shopping cart, but if you are a member you should not appear to buy, the download button should appear because you are already a member.
2. You can upload the downloadable product updates, remember that they are products with versions.
can you give me a demo (credentials) to perform some of the functions mentioned, to be able to buy because I’m interested
Thanks you !
Hi,
Those functionalities are related to EDD system, not UMP which is a membership system and manage Subscriptions for restricted content/pages.
Thanks,
Indeed Team
I had someone cancel there membership before their expiration date but they were automatically charged again at their expiration date for renewal when they shouldn’t have been. I’m using paypal for all membership payments in UMP. I thought when someone hit the cancel button it wouldn’t renew again?
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
I’d like to know how can I show the name (discrimination) of the product I sold using woocommerce. Because, I did the integration, but in the perfil of users, dont show the name of product that was buyed. Only the level and the text “woocommerce”, this information (woocomerce) is not necessary to my clients, but the name of product they bouht is necessary. That is possible? Please, help me. I bought this plugin, but if there isn’t this option, I will can’t use it. Because I need to show the discrimination of the product was buyed to my customers. I have a tour agency. And I need a membership plugin with woocommerce integration, because of the gateways I use. Your plugin was perfect to me if show the name of products bought for users.
Hi,
A such information is not public provided but only Admin may see the level-product synchronisation.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Na pagina do perfil dos membros tem o menu “Ordens”. Neste menu, aparece que foi comprado algo. Mas não mostra o nome do produto. Apenas o preço e a informação em tipo de pagamento: Woocommerce. Gostaria de poder mostrar detalhes, principalmente o nome do que foi comprado. É possível?
Bad mobile preview, can not edit user on mobile phone!!! Any solution ?? Thank you.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
My Support period time has Expired!
It is impossible to manage users on the plugin if you are using a mobile phone.
If it is possible to create a responsive variant for display user and plugin menu on mobile phones.
Thank you
Hi there!!
Im setting up a custom registration page with a redirect independent from the rest of the site, and id like to know how to get it done … I was wondering if there is a shortcode … can guy guys point me in the right direction?
Thx in advance!!!
Hi,
You may set as redirection after certain action, such registration any link, even if is out of the current website.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Ok cool, how do i do that?
Thx in adnvance
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hi, I’m interested, I need a demo to test the features, thanks
