359 comments found.
Hi
Good feature, but a question please, am I also the one who will add Upsells & Cross Sells? This takes a long time. Isn’t there a way to add Upsells & Cross Sells auto with each product?
Thank you,,
Thank you for you question. For up-sells you can config all products with Category or Visited Products in Setting pages. Cross-sells can not.
Hi,
Is there any plans to make this work better?
Two practical problems:
1. On product page, the variation picture doesn’t change for the customer to see the selection they are making. They would have to go to the up-sell product page to see the variation they chose if it’s not the main product image. That defeats the opportunistic intention of an up-sell on the product page or a popup.
2. The “Add to Cart” button is disabled until I choose an option, and won’t work with the default options. So my customers must choose a non-default option and then toggle back to the default in the case that they want all of the default variables, just to get the button to activate.
Please update!
Thanks,
Why does not support the phone
Hello it’s not working with FB pixel properly. some conflict with “Facebook for Woocommerce” plugin. When I add product to the card. FB Ad to Card pixel not fired.
Hi,
Can you explain more details your problem by a screenshot or somehow.
Facebook has Pixel (Javascript code) for the track website visitor actions on our website.we are placing this small javascript code on our woocommerce store and tracking our website visitor action. When visitor click add to card button normally FB add to card event fired. But when I activate Boost Sales plugin it’s blocking or some javascirpt conflict occur with FB Pixel .
I never used this plugin since I purchased . Because FB Pixel most important if you are running ads on Facebook.
Facebook has Chrome extension (Facebook Pixel Helper) you can debug the problem with that. Please take any action regarding that problem.
Thanks
Hi,
Please update Boost sales plugin to the latest version /1.4.1 – 2019.12.27/ and let me know if the problem is resolved.
For users whose supports are expired, please follow this guide to update your plugin https://villatheme.com/knowledge-base/how-to-update-villatheme-plugins-from-envato/
Best regards
Hello
I’ll like to use the discount progress bar except instead of price promotion, when user purchase over $150 they will get a free gift instead of price discount. Is this doable?
Hi,
There’s no option like that now.
Best regards
Hi there, great plug-in! However I cannot get it to work properly. I want to show cross-sell products in the pop-up that appears when I add a product to the cart.
So what I want is to show products from another category in the ‘1 item added to cart’ pop-up. How can I do this?
Thank you in advance.
Hi,
How many categories and products do you have?
The pop-up that appears when you add a product to the cart is used for upsells and you can use products in the same categories for that. If you want to show products from other category, you have to enter every product of that category for product you want on Upsells page.
Best regards
Hope you could help me with this because my last support request was ignored:
Im using elementor in my site and installed a Form to download my lead magnet but it stays in loop after clicking the submit button. It not only happens with Elementor forms but also from email platforms like Mialchimp and Get Response.
After many days, they the 3 of them agree that the issue is due to a js error from your plugin Woocommerce Boost Sales Premium.
Please help me stop the js error because in the meantime i Had to disable it.
Regards,
Lili
Hi,
Your support request was NOT ignored. You created it out of our working hours (https://villatheme.com/supports/topic/js-error-doest-allow-form-submissions/) so you should wait for our response.
Now we will support you via your ticket.
Best regards
Hi,
When creating a cross-sell offer, only original thumbnail of the variable product is shown in the bundle, selecting a product variation from the drop down menu will not change the thumbnail based on variation. Any way to fix that?
Thanks!
Hi,
I will include the fix in next update.
Best regards
Hi,
I checked out the variation drop downs on the upsell feature, the variation dropdowns are not centered on mobile and desktop, do you plan on fixing this, it really throws off the asthetic.
Also, when you click “continue shopping” can you choose what page it redirects too?
Best
Hi,
The variations dropdown should have problem with your site only, it’s centered on our demo site http://new2new.com/?item=woocommerce-boost-sales
What is your site url? I will help you take a look at your problem.
You can not choose what page it redirects when you click “continue shopping” now. We will add it in future updates.
Best regards
Hi,
www.magaridesign.com
However, another bug I noticed. When I click continue shopping it brings me back to my home page and the cart icon w/the item in it disappears
Let me know about this before upgrading my subscription.
Best
Hi,
Please add this to custom css in plugin settings to solve your align problem of variation dropdown:
.woocommerce-boost-sales .wbs-upsells .product-controls form table {
width: 100%;
}
.woocommerce-boost-sales .wbs-upsells .product-controls form table td {
left:0;
}
The cart icon issue is your website problem, not our plugin. You will see that when you add product to cart, close popup and go to your home page. And the cart info will go back when you go to product page.
Best regards
Ok thanks. I upgraded to premium and the pop up is not working on upsell single product pages (no it’s not checked in the settings)
How do I fix this
Hi i don’t know how to edit it.
The add to cart upsell pop up is only working on variable products, it is not working on single products.
https://www.magaridesign.com/product/twisted-lapis/Please create your ticket at https://villatheme.com/supports/forum/plugins/woocommerce-boost-sales/ , i will help you check it.
Not sure if this plugin is syncing data with woo. I just bought it.
Hi,
It will not sync data by default. if you want to sync upsell data, please see https://prnt.sc/pxn8i9 and same for cross sell.
Best regards
I have read the docs, and I used same method as above. It is not working. Atleast, I do not see my woocommerce products “showing” same products in the Linked Products.
Hi
Can you please contact us via https://villatheme.com/supports/forum/plugins/woocommerce-boost-sales/
We will check your problem.
Best Regards
It is definitely not working. Have you checked with WP 5.3? Php 7.3
Ah I see many of your support forums. They mention the theme Flatsome – I use the same. Can you confirm the issue now?
Hi,
There’s no problem with WP5.3 or PHP 7.3. Our demo is still working correctly http://new2new.com/?item=woocommerce-boost-sales
And there’s no problem with the theme Flatsome https://prnt.sc/pybvmq
Please create your ticket at https://villatheme.com/supports/forum/plugins/woocommerce-boost-sales/ to get support.
Best regards
The plugin’s core function is to Bulk add/edit upsells and cross-sells. I am referring to that. The pop-ups are working.
I have even mentioned it, I cannot get the upsells to “sync” with Woocommerce data.
I bulk select and add all up-sells in the plugin’s native page. Then as you mentioned, I have to click the button “Get up-sells from Woo” – I click that. It is supposed to sync the same for products. However, when I check the product data, there are 0 up-sells. Nothing is linked.
If you need support, please create your ticket. We can not check your problems here.
Best regards
ok I have created.
Hello, i was wondering before i buy the plugin – does the upsell and cross sell works on variable products?
Hi,
For Upsell: Yes.
For Crosssell: Partly. I mean you can select variations as usual. But at the moment, crosssell of a product is a bundle which has a fixed price so if your variations of a variable product have different prices, the crosssell will not change price respectively when you chose different variations.
Best regards
Does this product handle cross sells by variations? For example, i have a small t-shirt with a cross sell of a bucket hat and a medium tshirt variation that has a cross sell of a jacket…can the plugin handle that?
Hi forgewebdesign
Can you give us more details about what you want, and please contact us via https://villatheme.com/supports/forum/plugins/woocommerce-boost-sales/
We will check it for you.
Best Regards
hi, a pre-sale question: is your Boost plugin fully compatible with your Abandoned Cart Recovery plugin in terms of tracking of carts for guests and users ?
Hello adamlescisin,
Yes, 2 plugins are compatible.
I have question before Buying. I have more than 1000 products. So I can not add Products individually for Cross Sell,Upsell individually .
Does your plugin do it automatically , If not can you suggest a plugin which can add Upsell, Cross Products automatically or in Bulk. Also It should work with your plugin
Hi,
At the moment, our plugin can only add upsells in bulk, not cross sells. You can also use products of the same category for upsells.
Best regards
Will I be Able to Sort the Products in a category by Best Selling ?
Yes i will give you the version with that option after you buy it.
So you mean to say User will see Most selling product which is in the same category, Will be used for Upsell, Cross Sell . Please correct me
I have one more question, Is your Plugin uses Jquery ? Because I can not use any Jquery plugin, It interferes with our existing Plugins
What i said here is for Upsells only.
Of course our plugin uses Jquery.
Please try free version http://bit.ly/woo-boost-sales
Hello! Does Boost your sales plugin work on thank you page ? Thank you
Hello stankiroffo,
This plugin does not work on thank you page.
Hello! I cant find how to show progress discount bar! I set up the coupon code, entered it in the “Discount” tab options, but how to setup to make the discount after a certain amount is on cart? For example if someone put some products over $20 the progress bar will be filled and the discount will be applied
Hello mf_iii,
Please leave a support ticket at https://villatheme.com/supports/ We will help you out.
I don t get a pop up when I add an item to the cart.
Hello dray7495,
Please leave a support ticket at https://villatheme.com/supports/ We will check and help you with the problem.
Now this is weird plugin, it creates automatically bundles as a new products and publishes them. Doesn’t work with variation products and the SKU’s are not matching in Cross-selling or Upselling pages which makes it hard to select which products are shown if customers adds product X to the cart.
Wouldn’t recommend this plugin.
Hello retajukka,
The cross-sell bundle products is set as private, it will not appear on front-end, customers can not search for it.
Any way to make popup display in cart page ?
You can display the cross-sell pop-up on cartpage. It is not possible to display up-sell pop-up there.
