341 comments found.
Hi there,
I’m looking to buy this plugin, seems the plugin works great for our needs. But I have a question. Is there any way to can display a free shipping progress bar instead discount progress bar?
We would like to fresh ping progress bar displays how much customers need to spend to get free shipping.
Thank you, Claudiu
Hi,
Unfortunately, this request is not functioned by this plugin. We have the WooCommerce Free Shipping Bar plugin which helps to display the shipping progress bar and notify how much customers need to spend to get free shipping. You can refer to this plugin here.
Best regards.
I understand. But is there any way to integrate WooCommerce Free Shipping Bar to display it in the Upsells popup?
Hi,
At the moment, this feature is not available. However, we are actively looking into it and will provide an update as soon as a solution is found.
Best regards.
Do you have an estimated date for this? Thank you
Hi,
Thank you for your patience in waiting.
Would it meet your requirements if activating both premium versions of the plugins and add a custom snippet? Here’s an example of how it would look: https://prnt.sc/O8iIWNmcj7-a
Please inform us if this fulfills your request.
Best regards.
Hi,
on buddyboss theme I have this issue if I activate this plugin – https://prnt.sc/FZAeXfpKo3uN Could you please have a look and provide a possible fix for this issue? Cointacted.com/shop
Hi,
Please use the below custom CSS and check again. You can follow this guide.
.wbs-add-to-cart-notices-ajax{flex-grow:0;}
Best regards.
Thank you!
Hi,
It’s our business, don’t hesitate. Have a nice day!
Best regards.
Hello,
The plugin is not working properly. For cross-sell products, the discount is not applied to the final price (display the full price if you try to add a percentage discount) and still nothing happens there when you change the quantity (the price remains unchanged, it only changes in the shopping cart). I disabled all the modules and tried with several themes (woodmart, storefront and Twenty Twenty-One).
P.S: I know my support has expired, but since it’s a bug, I thought I’d let you know.
Hi,
We checked again on our site, the cross-sell discount is applied to the final price properly, please contact us via our support forum, we will check your settings and the plugin’s performance on your site.
Best regards.
Unfortunately, I cannot add content for that my support has expired. Anyway, even on your website I see that the price does not change when the quantity changes.The only problem I have and you don’t have is that I don’t see the reduced price. it shows me the discount, but the price remains unchanged in that area (the reduced price only appears in the shopping cart). The settings are good. It is possible that the problem is with the version of wordpress and/or woocommerce (I use the latest ones, you probably use older versions).
Hi,
You can post a ticket on the presale forum and include a screenshot of the incorrect price you stated in order to give us more information.
I’m not sure if you’re referring to our demo or which page, but we checked on our demo and the bundle price updated properly.
Best regards.
Hi,
I installed the popup but some of my product images are not loading, do you know what could be causing the issue?
Thank you
Hi,
Thank you for using this plugin.
Please raise a ticket on our support forum, we will help you in investigating this issue.
Best regards.
Can you confirm we can can show discounted upsell carousel after “add to cart” button action on a single product page AND/OR show this carousel on the checkout page based upon products in cart?
Do we need to install this plugin AND your Order Funnel Bumps plugin both? Can we accomplish these things with just using 1 of these plugins?
Hi,
Yes, to meet these requests, you need both plugins: the WooCommerce Boost Sale to display upsell carousel after “add to cart” button action on a single product page and the Upsell Funnel plugin to show this upsell carousel on the checkout page.
It can not complete in one because to display upsells, it needs the Add-to-cart action by WooCommerce Boost Sale while it can not do that on the checkout page, and if using Upsell Funnel plugin, it only works on the checkout page.
Best regards.
We want a crossell popup for cart page that is based on item NOT IN CART. Will this do that?
Hi,
This plugin can display cross-sells on the cart page, but the condition if the cross-sells based on item not in cart is not available.
Best regards.
Ok then it’s not a complete plugin. If you are trying to sell a product and customer doesn’t have it in the cart, THAT IS WHEN YOU TRY TO SELL IT. Lol. Looks like you forgot this feature. .
Hi,
Thank you for your patience while we responded.
If there is a high demand for this feature, we will think about it further and update our plugin shortly. Thank you for this suggestion.
Best regards.
hi, I am trying to display Frequently bought section under woocommerce grouped products, how can I do that?
Hi,
Please enable the Frequently bought together (FBT) feature, choose the source, and position to display on FBT, (see this https://prnt.sc/Tn9P8Q8I3Cj8 )
Best regards.
Hi, I do see it on regular single product page but it doesnt work under grouped product.
Hi,
We tested with WooCommerce Grouped products and it’s shown normally as my attachment above. Please try to choose another position to see if it appears. Or please include your page URL, we will observe and try to detect it. You can contact us via our email: support@villatheme.com
Best regards.
Is it compatible with Lafka theme?
https://themeforest.net/item/lafka-fast-food-restaurant-woocommerce-theme/23969682Hello,
In common, there should be no problem with any themes. Anyway, you can first try the free version http://bit.ly/woo-boost-sales if you want to test with your theme.
Best regards
.
it’s possible to choose the number of products in the FBT module?
Hi,
Thank you for keeping in touch with us.
It depends on the source you choose to display FBT, if you select Upsells, you can manage the number of products in this plugin settings/ Design/Upsells/ Max item. For the other source, the number of the products will be the quantity you add.
Best regards.
Hi, bevor i buy your plugin. I need a plugin to redirekt 1000 of produkt to “better” version of the artikel. Example we have article A (variation) and a better article B (same variation as A but with better quality) . When the customer put the article A in his cart, i need a popup,lightbox or something and ask the customer “will you buy the Article B for 5€ more or will you realy buy the cheap one?” Then he can choose to put the cheap on in the cart or redirekt to the produktsite of article B. Can i build this with your Plugin?
Regards, Christopher
Hi,
Thank you for contacting VillaTheme.
As your description, there will be a variation (Article B ) as an upsell product? In that case, you can use our plugin, set a wanted better article, and add your custom message, see this: https://i.ibb.co/FhFqc95/image.png
Best regards.
Ok, but put your plugin Article B additionally in the cart or did the upsell replace article A. I need a replace or a Lightbox befor article A is in the cart. And can the product be a konfigurated variations? Example: Article A -Variation 12 = Upsell Article B -Variation 12 or onley Mainarticle A = upsell Article B
Hi,
The upsell popup will appear when the customer clicks to add article A to the cart, he can add article B on the popup but there is no option to remove article A in the current version.
For the 2nd question, our plugin can upsell variations. I mean: Main article A = upsell Article B/ Variation of Article B.
Best regards.
How many emails does this plugin allow you to send? I want to send 5 emails to the customer after their purchase – will this plugin allow for that option?
Hi,
Unfortunately, this feature is unavailable in this plugin.
Best regards.
Hi, Does this plugin support multisite?
Hi,
Thank you for contacting VillaTheme.
With WordPress Multisite network, this plugin performs well.
Best regards.
hi there 
I downloaded the free version, because I want to buy the premium one. Although I am having trouble selecting the number of products to be displayed on the product page. I only want 3-4 but currently, it’s like 15. is there a way to change this?
Hi,
Thank you for contacting VillaTheme.
Do you mean the number of products displayed on the upsell popup? If yes, this feature is available in the premium version in the Design tab > Item per row option.
Best regards.
Hello. I have a prebuy question. I have a woodmart theme. Popup showing on shop page when i click add to cart. On product page when i click popup not showing. Now i testing free version. Thanks for information
Hi,
Thank you for using VillaTheme’s plugin.
We checked with the Woodmart theme, and the popup feature on the single product page works as normal. It relates to a premium feature: Ajax Add To Cart, you can see this video
Best regards.
Thanks. My customer will buy plugin from his envato account.
Hi, sorry to write so quickly after purchase, I wasn’t sure after ready the description of it would work as a system to create some deals on popup. buy product 1, add product 2 with -20% add product 3 with -20% ... but it does not work like this. I just wasn’t sure… and the demo website is not fully working to test… may I ask for a refund and cancel of my order ? thanks,
Hi,
Yes, this plugin does not work as your requirement, it does assist in upselling and cross-selling products and offers a discount if the cart total comes up to a certain amount. According to the Envato Refund Policy, we can not give money back, in this case. However, you can alter it with another plugin of ours, we will flexibly refund for the WooCommerce Boost Sales plugin.
We recommend you WooCommerce Checkout Upsell Funnel, which would be what you are interested in.
Best regards
Hi, thanks for your quick reply, ok, I will test the checkout funnel plugin thanks,
How is it working for the licences? are you de activating the other to give access to the new plugin ?
Hi,
We will refund WooCommerce Boost Sales once you have purchased a replacement. Let’s make a refund request here and include the new plugin purchase code.
Best regards.
Hello, I’m interested in buy the plugin but I need to know something first. Do I have to set upsells and cross sells on every product? I need something 100% automatic. I’m looking for something with global settings to show related products based in their category. I have a ecommerce with more than 2000 productos, so I would get crazy if I have to modify one by one. I dont know if you know Beeketing. That’s what I’m looking for, but that plugin wasn’t updated in 2 years. thanks!
Hi,
There are options to choose upsell products: The same category, Only subcategory Recently viewed products, Upsell by tags these are in the global setting; And Upsell page where you can assign upsell products/categoy for every single product. Besides, this plugin also has bulk add upsells. You can visit our documentation for further information.
Best regards.
Hi,
I had the plugin working fine, but now experiencing issues.
I am using the latest version.
If you go on this product listing, https://bit.ly/3rOAj9k, it will show Frequently bought together showing.
However, in the backend, the products selected are now not showing. See here: https://prnt.sc/9xht5ccs-y-1
Can you please help show them in the backend?
I am trying to leave a comment on your support forums, but I get the error below even though I have entered the purchased code.
You can not create topic at this category forum. Please renew or enter your purchased code.
Thanks,
Hi,
We need to know your setting in the Frequently bought together tab, the source option. It seems that you choose a source not the source from Woo, that’s why the frequently bought products till display on the front end.
To show these products in the WooCommerce product backend like that, please use the sync to Woo Upsell / Cross sell function.
Please re-authenticate to update on our system after renewing, just follow this guide.
Best regards.
hello again
product grid is not equal on mobile view please look at the attached image
https://prnt.sc/gU4ba_3JWZ2nhow can we fix this?
thank you!
Hi,
We are back after the weekend, thanks for you waiting.
Please provide us a URL with this problem, you can contact us at support@villatheme.com
Best regards.
add a product to cart form this category and you will see the problem from mobile
thank you!
Hello,
It’s because product title is fully shown on mobile. If you want long product title to be cut off like on desktop, please add below css:
body .woocommerce-boost-sales .wbs-upsells .product-desc .woocommerce-loop-product__title {
white-space: nowrap !important;
}
Best regards
sorry KimVT, but it seems not working….
any help ? please?
Sorry, I do not see that the above css is running. Please add it to the plugin settings/design/custom css or customizer/additional css. And make your clear cache after that.
all systems go!
thank you!
hello again !
in desktop view, there are navigations arrows to move between slides in upsalles
these are not apears in mobile. so, how can i add navigation arrows there?
thank you!!!!
Hello,
We use css to hide nav arrows on mobile because you can just swipe left/right to navigate the slider. Anyway, if you still want it please use below css:
#wbs-content-upsells .woocommerce-boost-sales-direction-nav {
display: block !important;
}
Best regards
you are an excellent developer! and your support is great!
you just receive my 5 star review! thank you!
You’re welcome and thank you for your review.
Best regards
Hello, we bought your plugin but can’t install it because the error occured that “There are no working plugins installed”. We tried installing with and without free version installed in WP https://www.part.lt/img/4ed98aa28bfcfc94c5a6c369b9d0fe5b388.jpg
Hi,
Thank you for using VillaTheme’s plugin.
Please follow this guide to download and install the plugin properly.
Best regards.
Thanks, it worked
Hi,
Thank you for confirming us. Feel free to contact us if you have any questions with this plugin via support@villatheme.com or support system.
Best regards.
Hi,
These texts can be translated using the Loco Translate plugin, you can follow this guide.
Best regards.
Nice job, I translated it to my language! Thanks again for fast replying
You are welcome! It’s our pleasure to assist you.
hello
plugin is not working well with not latin characters
please see in the attached image for more: https://prnt.sc/GCe16mNStwE-this is the attribute of the product the greek characters in the title is showing well in the attribute (is the exable the size) no
thank you!
Hi,
We checked our site and this problem does not occur.
Please make sure you are using the latest version 1.4.8,
You can contact us on our support forum for further assistance.
Best regards.
