1930 comments found.
Ticket response time is 2 business days. You cant run a business like this. Who can put their business on hold for 2 days waiting for a response?
Documentation is awful, email setup particularly.
Cannot be used in production.
Look for something else.
Hello, please open a ticket here- https://www.cloudonex.com/login. Thank you.
What framework do you use? Has this software any encrypted code in ioncube?
iBilling has no encrypted file. We made custom framework with php. Thank you.
what iBilling deferences – CRM for Business Suite
need to some customize in this version please guides me
i can’t view leads option in ibilling
Hi leads is available in Business Suite, thanks.
Hi very interested in this how do you add delivery to the products and invoice i cant find it on the demo ???
Hi… You have a link to documentation API?
Thx
How much for the SaaS version? I checked out the demo and it looks good but, nobody got back to me about the cost.
Hi, you can contact one of our rep on our website via live chat to know details about SaaS. Thank you.
I am checking your demo, and see that you can add multiple currencies, and add a base conversion rate. Where is this rate used? in what conversions?
I can see that you can choose a currency when creating an invoice but the currency symbol on the preview while creating or editing an invoice stays as the default currency symbol, not the chosen currency. Only after invoice is created and saved, it shows the correct currency symbol.
When creating Bank and Cash accounts. It doesn’t ask for the account currency! So I need to manually convert each transaction amount to the actual account currency to get correct balance information?
It should add the account currency and use the conversion rate to get final reporting. But I need to see my balance in US$, CAD$, Euro separately. This cannot be done with your software, or am I missing something.
Also, when transferring between account it will simply move numbers and not care that the accounts may have different currencies.
Also the same applies to transactions. They are all entered with base currency, not their actual currency.
Thanks
Do you have any intention of answering my comment?
Does the Stripe integration work at all with iBilling?! I see several (purchased) users claiming that it doesn’t work, and none of those posts have gotten a reply from the developer. I tried to look it up in the documentation but the links are dead.
Is anyone from the iBilling team listening? Care to respond?
Hello, it should be working, please open a ticket here-https://www.cloudonex.com/login for getting technical support. Thank you
I am interested to buy your saas version. Please give me saas version demo link.
Visit the SaaS Product Page – https://www.cloudonex.com/saas Click on the View Demo. And then create a Trial Account.
whats the new update? can you tell me please? whats included
Hello, the update was about making it compatible with chrome’s new version. Thank you
Have you any discount for saas ?
0
Hi, Visit our website for the SaaS – https://www.cloudonex.com/saas and chat with us.
The worse thing with support from this company is if they don’t know the answer they just don’t reply to you, Ive spoke to them on live chat on their website and they answer the questions when they know the answers but soon as you ask a complicated question or one they don’t know the answer to they just ignore you. It would be better of them to reply with they don’t know or don’t understand instead of not replying to the question.
Hi there! I see your all questions was answered. Probably you didn’t provide email address when chatting and you didn’t get the reply when you were disconnected. And it’s normal that you may not get the reply immediately in the Live chat like if the person you were chatting with was busy serving another person. We have fantastic support ticketing system, just create a Support ticket from our website- https://www.cloudonex.com/
And we have full User guide- https://www.cloudonex.com/business-suite/overview
And also Documentation- https://www.cloudonex.com/help
Thanks.
Hi I am just testing Business suite but have noticed an issue, if I go to accounting then click on view transactions it shows the transactions from the dates I put in with the total at the bottom. but if I download this to a pdf or any of the other options or select to print it the total does not show on this, I would need the total showing so I can print it off for my records, please get back to me on this.
Hello, demo does not show real data, it generates demo data and resets automatically. Thank you.
Hey Guys,
How to create a balance for an invoice in the system..
Can you explain please?
I have several issues and I have contacted and issued support tickets without any luck.
1. Example: Invoice lists show as #00002, and if I see the invoice report it shows “invoice 4” these 2 numbers are not equally reflected, the number has to match for quick reference.
2. Quotes don’t follow the same invoice structure once created, for example: if the current invoice count is at #00089 and I create a quote, that quote has another number, once this quote is converted to an invoice it has to follow the same number sequence as the invoice (#00090) but this doesn’t happen and it’s very confusing.
Hello, David, Can I get the number of your ticket. and which software you are talking about? Thank you
Business Suite, purchased on your website, please respond to my tickets… #QLCKJO #HOACKJ
WFVLCJ
Also, even if I deactivate the Accounting feature, I still have to manually add the payment to the invoice to be able to see it as an income… I want the invoices to mark as income once the payment is received.
Hello David, our support team will reply you as soon as possible, they work on working days Monday to Friday. Please keep little patience. Thank you.
Hi, I need a refund for this product, it doesn’t fit my needs and I need the current license to be nulled, I do understand that support works on working days but I even wrote support in the chat box all day and no one answered… and it was friday 2pm
Hi David, I see you have created several tickets and all tickets were replied. Regarding invoice numbering issue, we were not able to reproduce the problem. You can update the ticket with login access, we will check your configurations. You are asking to customize it for the Square payment gateway. We have separate plugin for the Square payment gateway, you can purchase it from our website- https://www.cloudonex.com/item/square-payment-gateway-for-usa
But now you are asking to make it to capture offline payments using card reader which is not possible from the web application according to the Square documentations.
Regarding refund policy check our EULA and FAQ in our website- https://www.cloudonex.com/faq
Thank you.
Hey Guys,
If i buy this code can i be able to edit the source code.. Because am about to buy it..
Yes.
Price for the Saas Version please !
for the Business Suite app: is it a saas model and the price include all Addons ?
the pricing on your site are not well detailed.
Business Suite is not SaaS. All the plugins included in the demo are included. We have a separate SaaS software check here- https://www.cloudonex.com/saas
Thank you
how much does your Saas app module costs .?
There’s a long line in the menu. Like that: https://www.photobox.co.uk/my/photo/full?photo_id=502096001957 How can I fix it?
Hello, please open a support ticket here to get technical support- https://www.cloudonex.com/login
Thank you
