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For what day will the publication of the calendar in Spanish be available?
Hi, We have just posted an update. It would be available shortly in your Downloads.
Could you tell me when this list is updated? Because I do not see anything new in the download panel, nor did I get an email warning that ibilling has a new update.
I am looking forward to your response.
Sorry, in the new version comes the complete updated script, or just the section of the calendar?
Just the calendar as you were requested. Thanks.
Thank you for restoring the website But how soon will the pro version update be ready? Because i gave up with installing the current version and decided to wait for the pro version update.
Hi Ronnie, it would be possible to upgrade easily from the current version, so you can start with the current version. If you really want to wait, we are planning to release update of pro version 25th February, 2017. So around 4 days more.
Thank you for the update. YES I WILL WAIT. I have waited for the longer period, so 4 days to go is not a big deal.
I look forward to see it in action.
Can we look at the Database Schema before we buy?
Hi, you can go to the Demo then Navigate Utilities – > Database Status. You will get idea about database schema. Thanks.
Who do I hold responsible for loss of data? Your instructions say replace everything now I can’t access the admin and I was not directed to update my sql I did however download a backup of the database but can’t import it due to error. Trust me when I say that you better be able to get my information back because it has a years worth of tax info that must be filed and you do not want to disappoint me in the process of getting this resolved. This is urgent do not delay!
Hi, Don’t worry, most probably update was interrupted somehow in the middle. Just send us an email with a ftp / hosting access of your ibilling.
I sent an email through support link on website.
Hi, We have received your email & was able to restore your data, check your email for details. Thanks.
Thank you its fixed now I’m not stressing.
It’s our pleasure.
i would like to upgade to PRO but i cannot register through your website to purchase?
Hi, Can you please re check now. If you still face issue with registering, send us an email using this link – http://dashboard.cloudonex.com/intercom/support/request/
yes still doesnt work; have sent an email
i sent yo an email re: my problem
as you know EVEN I REMOVE ACCESS FOR A CERTAIN USER OR ROLE FOR DELETING PRODUCTS, STILL USERS CAN EDIT PRICE.
—> can you send the following file that is non coded by ion code, i need it to delete some buttons and fields.
SO PLEASE SEND ME
I sent you an email regarding this
Hi, your email has been replied.
Hi, I have problem with tax calculation, I have set tax 10%, but it is not calculated to grand total. please help to solve it
Hi, Can you send us a login access for your iBilling so that we can reproduce the problem & fix this. Thanks.
Hi, I sent to your email. please help to solve
Hi there, i saw the upload document part having restriction of upload size is only 100mb
Mind explain more on this either it is 100mb per upload or some other conditions? Thanks =)
By the way, do you have any task management system which are able to integrate with ibilling? Appreciate if you have one. =) Thanks
1) Upload size can be increased from your server configurations. iBilling reads it from Server config and shows this.
2) Task management is available by default in iBilling Pro which we are planning to release it 25th February, 2017.
Owh. Meaning it just released a few days ago right? hehe
Is there any demo to try up the task management?
I am unable to log in system due to following error page:
The encoded file /home/xxxxx/public_html/cmsbilling/index.php has expired. in Unknown on line 0
Kindly advise further. Thanks
Seems you are using initial version of iBilling Pro. Can you download the latest version from the portal – dashboard.cloudonex.com & let us know.
Unable to login at dashboard.cloudonex.com with my id firstname.lastname@example.org
it says “User Not Found!”
Kindly ignore previous comment and I have updated to ibilling pro 1.4 but the page is showing following 3 errors:
Warning: composerRequirec1f6998b44a3e7a46674da697f20d15a(IONCUBE__DIR__/../mikecao/flight/flight/autoload.php): failed to open stream: No such file or directory in /home/greenpk/public_html/cmsbilling/vendor/composer/autoload_real.php on line 0
Fatal error: composerRequirec1f6998b44a3e7a46674da697f20d15a(): Failed opening required ‘IONCUBE__DIR__/../mikecao/flight/flight/autoload.php’ (include_path=’.:/opt/php56/lib/php’) in /home/greenpk/public_html/cmsbilling/vendor/composer/autoload_real.php on line 0
Help to resolve the issue. Thanks.
Hi. I have request a support, but not receive a reply. My system are pro installed.And I can’t view the created invoices. At same time can’t update the payments from de invoice.
Hi, You have sent a message yesterday & We have replied same day. Can you please check & let me know if you have received our email. Thanks.
Yes, today i received and replied.
we are freelancers your License says You may charge your client for your services to create an end product, even under the Regular License. But you can’t use one of our Standard Licenses on multiple clients or jobs. where do we get multiple License codes from can u help
Hello, We do not sell Extended License. Thanks.
can’t download – ibilling pro – we been trig to contact you for more than a week , we have mailed you 3+ times , tried chat and support from profile page , and your site, too no response , also gave the sftp details and password many times , poor support
Hello, after reviewing your user id in our internal crm, I have found that you have sent around 10 emails including replies, your all email was replied. And you have made 4 comments. Your system was already updated. We are working a new version for Pro which will be released tomorrow. Thanks.
did you kindly read the emails ? and did you know that you capthcah in billing pro is not working , nobody can download pro version due to the google capth error
Hi, did you received email sent a few minutes ago, can you please check and reply us back. Thanks.
this in Spanish?
Where are the updates? The last one was months! There are no news, improvements, when it comes to saving the edited file of the error, placed a calendar but it is not good for anything, there is no link with anything there, just want to sell the pro now and who bought it here in the beginning and helped you to grow You leave like this? Who comes here to buy and read your comments do not buy! Because you realized that the project is abandoned! If I had known that I was buying a product that was going to stop receiving updates I had not bought it. The worst is not stop adjusting the system to meet well, is to drop it and pay attention only the most expensive version! Absurd! I am very dissatisfied with this! So you want more money now to keep getting updates? THAT WAS NOT WHAT I BUIED!
I think there should be an option to add username and password option for each subscription. Like cPanel login details.
Thanks for your suggestion.
4 days passed and i am still unable to receive any support from you regarding the system crashed when I updated to pro version 1.4
You single reply which i received on 3 days ago was that “we are posting an update withing few hours to fix the problem. Please wait.”
Those “FEW HOURS” are now converted into 72 hours and my business is suffering since many days. Could you please spare some time to resolve the issue?
Hi, this error is related to your file permission. Comment is not monitored for iBilling Pro support. I have just found your support ticket has been replied.
Did not get any reply of support ticket. Even I am unable to see any previous tickets of mine. They are deleted:(
What is the reason for adding companies if i can’t add customers to it. It will be better to add companies as customers and add then contacts to each company. Each company will have a primary contact and secondary contacts and all contacts will have access to the company profile if granted.
Is there is any way to export al pdf file of invoices, expenses , payments and more just selecting dates and status?
Hi I see you released in billing pro how I can get this and can i update from 4.6 version to pro. Thanks
very good script !! However I have a small problem, the “client login” part is blocked in English, impossible to change the language, while the “admin login” part works change correctly the language. Any solution ? thanks !
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