383 comments found.
Hello. Our website is at http://letscook.biz/dev When the customer sets subscription renewal, payment is done twice for the first time. That is the subscription renewal is happening at the same day as the day when the product is bought. Instead the subscription renewal should happen at week later. The delay subscription renewal by 1 week is being reflected in website frontend but payment does not get delayed. Could you help me in debugging this problem?
please pm me here https://codecanyon.net/user/ryanitsolutions#contact
Hi,
How can I download older version of the plugin? I want something compatible with woocommerce 2.6.*
Thanks
please pm me here https://codecanyon.net/user/ryanitsolutions#contact
I will send the code via email.
Hi,
Does your plugin support 3D secure feature which is now required by Cybersource?
Thanks,
yes, correct.
How to make sure 3D secure is working? I have purchased and integrated the plug-in but can’t find info about 3D secure.
Hello, I have just installed and configured the plugin. when I click the place order button nothing happens. when I inspect the button I can see this message: TypeError: jwk is null cybersource-microform.js:19:17 my site is usc923.pinkdiamondmarketing.com Thanks in advance
Hello there. It is fixed now. I just needed to disable some additional unneeded plugins
Hello Ryan, actually Cybersource sent me an email with a change. I need support to release this change.
Tell me how can i send you all the information.
Regards
please pm me here https://codecanyon.net/user/ryanitsolutions#contact
hello.
I’m getting this error on checkout with long street address:
Error when processing payment: ‘Invalid Billing Address 1 Maximum Character Length Exceeded!’
please divide the address into two, use the billing address 1 and 2. because the cybersource api address character field length is limited only.
Thanks
Hi,
I have purchase this plugin, can you help me in integration ? i’m feeling trouble please guide me how to i can integrate this plugin with my website.
Thanks & Regards
please pm here https://codecanyon.net/user/ryanitsolutions#contact
Hi, I need Customer Response page URL HTTPS TLS version 1.2
yes that is supported.
When bill_to_address_line1 is greater than 60 chars it trigger a transaction error ‘Request parameters are invalid or missing’ How could it be solved?
https://apps.cybersource.com/library/documentation/dev_guides/Secure_Acceptance_Checkout_API/html/wwhelp/wwhimpl/js/html/wwhelp.htm#href=app_fields_SOP.10.2.htmlyes that is already fixed in current plugin version 1.20.16, please download the latest cybersource plugin version 1.20.16 in codecanyon.
Thanks
I can’t find Create New Profile button under Payment Configuration > Secure Acceptance > Create New Profile on the right side of your page.
I login to cybersource account via my test credentials. Kindly let me know how I can create Profile? will I’ve to use my live credentials for that because test credential will work as well.
please check this docs https://www.ryanplugins.com/how-to-setup-cybersource-secure-acceptance-profile/
Thanks
Hi,
Hope you are doing well. I have installed the plugin and set all given values. But when I am going to cart page after a successful transaction it redirects me to ( https://testsecureacceptance.cybersource.com/pay ) with 404 error. This is my web URL https://www.sheepofficial.com/beta
I am using Web Mobile method.. and can you tell me which transaction type is preferable? Sale or Authorization
Please reply as soon as possible .. It is too urgent Reply on waleed@trout.digital
I already replied into waleed@trout.digital
Hi ryan,
I’m really interesting to buy your plugin to use it on our company! However, my boss has a question about this plugin before we purchase it. Here is the question:
Does this plugin support 3D secure 2.1? Its very important for us, to be sure that we won’t have any issue with CyberSource connectivity.
I’ll looking forward for your reply. However you can contact direct to me at: nicholas@bluewhalespa.co.ukThank you very much in advance!
Kind regards,
Nicholas Kouloubris Bluewhalespa.com
Hi,
Cybersource Secure Acceptance supports 3D Secure 1.0 and 2.0 on the documentation, but you can verify it from CyberSource if 2.x is already supported.
the plugin is working properly.
Thanks
Dear Ryan;
I hope you´re ok. Recently I purchased your plugin for a client, it´s working pretty fine but I got few questions
1. The client needs to manage the approbation and refund of a payment, the plugin can manage the refund and the payment transfer authorization process of an order?
2. Where can we activate the tokenization.
Thanks and hope to hear from you soon
1. refund payment is not yet available and not supported by the plugin that is for future improvements of the plugin. 2. you need to enabled Secure Storage Service in your merchant account, next the plugin should be latest version 1.19.14 then the API integration option selected should be WM and SOP.
Hi, Ryan. We’re using your “Cybersource – WooCommerce Payment Gateway” plug-in with CyberSource tokenization, and it’s creating tokens on CyberSource just fine. Now our client wants to allow repeat customers to check out via one-click (without re-entering their credit card info), as described here:
http://apps.cybersource.com/library/documentation/dev_guides/Secure_Acceptance_Hosted_Checkout/html/wwhelp/wwhimpl/js/html/wwhelp.htm#href=introduction.04.05.htmlMaybe just by calling a different URL—https://secureacceptance.cybersource.com/oneclick/pay?
How can we accomplish this though your payment gateway?
In your plug-in, we currently have our APIs set to “Secure Acceptance Web/Mobile” with “Enable Save Card” checked.
On the CyberSource site, our integration method is “Hosted Checkout”.
Thanks,
Rob
Hi Rob,
oneclick is not yet supported by my plugin., I will put that in future improvements.
Thanks Ryan
Hi,
I want to buy this plugin, but before i want to know few things about this plugin ‘ll work perfect with cybersource in my woocommerce website is https://www.hamidi.ae/.
Because i was buy online payment system from bank they was sent me this links https://www.cybersource.com/developers/integration_methods/secure_acceptance/
https://ebctest.cybersource.com/ebctest/login/Login.doand then was mentioned me if you could check with the Plug-in support team, are they using any of these Simple Order API , Silent Order Post & Secure Acceptance Web/Mobile.
Please confirm me about your plugin ‘ll work perfect according to this payment system then i’ll go for buy.
Looking forward to hearing from your side.
Thanks & Regards
Hi,
This plugin is supported this CyberSource integration Simple Order API, Silent Order Post & Secure Acceptance Web/Mobile.
your website should be built in woocommerce so that the payment integration will work.
Thanks
Hi,
Thanks for your reply,
can you sure me if i’ll rely on this plugin that ‘ll fair enough and confidence for me ? because payment security is too much important and that bank supporting was sent me below message, please read.
Kindly informed that , basically we will validate the test transactions, Regarding the plug-in you have to rely on the plug-in providers,however if you fair enough and confidence, once the test transactions are done using the test cards do notify us so that we can review the test transactions and cross validate all the required fields are being called or not .
Please confirm me about this, i’ll not face any problem regarding payment transactions through this plugin.
can you please share with me any website where this plugin is working.
Thanks & Regards
if you properly setup and configure the plugin that will not create an error. please, also read my customers review https://codecanyon.net/item/woocommerce-cybersource-payment-gateway/reviews/12199526 so that help you to decide to buy this plugin.
i’m going to recommended this plugin to my company and then they ‘ll buy, but i’ll need your help in during integration with https://ebctest.cybersource.com/ebc2/ payment system. please
yes, I will help you to integrate the plugin.
Hi,
if something wrong like error should occur or not compatible with on my website, then money back guarantee option is available or not ?
Thanks & Regards
Hi @Ryan,
I’m waiting for your reply.
Regards
Hi Ryan,
what is difference between CYBERSOURCE DIRECT & CYBERSOURCE SA SOP
https://docs.woocommerce.com/document/cybersource-extension-comparison/Thanks & Regards
An error occurred during payment processing. Now first problem solve but when I processing order and redirect to cybersource. At last step it show processing error. Please check it.
please pm me here https://codecanyon.net/user/ryanitsolutions#contact yes I will check your website.
Hi,
When I make payment show me following error. I do setup everything accordingly docs there. Please let me know what problem there while proess page.
You are not authorized to view this page. The transaction has not been processed.
Dear,
I’m using your plugin on my website everything is working perfect, and now we building our mobile application for ISO and Android and I’m asking if you can help me to add this cybersource integrated on my Mobile application ? as a freelancer task, what I want to do it in checkout page when I click on Pay via visa then after click redirects me to CyberSource payment method as I’m doing on my website exactly can you help me to do this task please and how much it will cost me ?
Thanks
Sorry but I dont have skill yet the mobile integration.
You are not authorized to view this page. The transaction has not been processed.
If the problem persists please report your problem and quote the following Error Reference Number:
E-84AF2092823A41D38F776DD66466DD01
Hello I am getting this error and i have double checked everything regarding the keys all are correct.
I am using hosted checkout from cybersource
Hi,
that error is signed field names please check the settings and refer to this docs https://www.ryanplugins.com/cybersource-signed-field-names-implementation/
Thanks
Hello Ryan, Hope you are doing good. So I recently purchased your plugin and although the installation was easy, I am facing problems on the checkout page when I place the order. Instead of going to the cybersource acceptance page for testing it says “Session Timed Out”. I would be really grateful if you could help me out. My settings, - API is Secure Acceptance Web/Mobile. - Environment is Sandbox. - Using Test credentials
Hi,
please PM me here https://codecanyon.net/user/ryanitsolutions#contact
maybe you are using wrong credentials.
Thanks