16266 comments found.
How to Create Sitemap this Product and Please Optimize The Product According to GT Matrix
and how to setup payment methods
Check our knowledge base from here. https://activeitzone.com/product/active-ecommerce-cms/knowledge-base
Do you have a plan for develop “blog” and “digital goods” features ? and Can you tell me exact time for that ?
With very recent update we don’t have plan to implement your required features. eCommerce related more important features has been requested as like seller approval with mobile number or several Indian payment gateway or messaging by mobile number etc.
it’s bad news , “Active Super Shop” better/cheaper/full feature than “Active eCommerce” but not pretty 
We do not say We will not implement those features on active ecommrece cms. But there is a lot of more than wanted features has been requested by our more potential clients. You can choose Active Super Shop too if this is your more favorite.
why is my invoice currency logo showing -—- – - – - ? ??????? http://prntscr.com/o8scp8
Which version you are using?
version : 1.4
We understand you currency symbol isn’t supported for making the pdf file. What is your currency?
Symbol: ₦
Use alter symbol with plain letter. Then we hope your problem will be solve.
Hi, is it possible add custom field befor add the product in the cart? Thx
Custom field for which?Need clarification.
By checking this it is not make clear sense. Can you please make this clear?
I sell social products and my client can choose a Produkt can choose the pieces and need to add a link befor can add the product in the cart.
https://www.myinstafollower.net/?gclid=Cj0KCQjwu-HoBRD5ARIsAPIPeneODdUvlo7ZXlWs14QuJpS538eqBLn6VOw3NCpju9I3x0Z47VcfQRwaAlQ5EALw_wcBCheck this link. You can see the product and you need add a user name.
We aren’t understand about your requirements. Please send us support ticket from here https://support.activeitzone.com/ From your link it is not works as you want to show cause we aren’t logged in there. So in that case you can provide us screenshots too.
Hi There, Software in front of product page gives the total stock when the option is entered, but must work according to the stock entered in the product entry options. If the option is over, it should say “stock out” and not allow sales. can you fix it and can you publish with next update ?
Stock is showing according to the customer choice option.But we noted you point and will let you know. If we got any issue we solved this on the next update surely.
thank you for fix it.
you are most welcome 
does the script implement app native?
By custom service it can develop native app.
Good time of day. There is a problem with the installation, there are problems with import due to the incompatibility of the database from the server on which the version of mysql Ver 14.14
Please send us support ticket from here https://support.activeitzone.com/ Our support staff will assist you for your solution on our office time (GMT+06) Friday and Saturday is our official weekly off-day.
Where can customer review the product or seller ?
From the product page.
Hello , could you add feature to verify with email when register new account ,mean our system send code to register email and they enter that code to open account
Yes obviously it is possible to implement. We make the registration process easier because of new trend. Cause maximum people want registered on the easy way to get the people easier. Then admin has approval process for vendor. So if you will need we can do this only for you by custom service.
Hi, my i know when you will release the mobile application?
For mobile app we can provide you custom service
hello when open frontend website it has problem with display category and its sub and sub such as open with phone , some part does not display , could u check it with small screen, and also today deal screen not display in small screen
Log in to admin error 500 when update to version 1.4 in hosting
Send us support ticket from here https://support.activeitzone.com/ Please send your online link of your project with admin credentials too. Our support staff assist you on office time (GMT +06)
Hello , Is the system work smoothly when have alot of users uses our system, and one more could you add feature to delete users who not active for specific periods automatically, do that we can control our space and inactive users
Please send us support ticket from here http://support.activeitzone.com/
Hi , Is that any option for import products from excel file??
And Today Deal or Flash Deal are not show on mobile view..
Bulk upload (upload from excel file) isn’t included yet but this is on our future update list. Yes on mobile those parts isn’t showed for designing purposes.
Hello for the next update ,could you help to add feature to pay with master card
On the next update we can not make sure. But this is our feature list for future any update.
Dear, can you do custom work indonesia payment gateway ? and how much it cost ? do we get new file for add on payment or i get new script with extra indonesian paymentgateway ?
Yes by custom service we can provide your required payment gateway if you can provide us proper API for that payment gateway. For more discussion about custom service send us support ticket from here https://support.activeitzone.com/
Thanks
Yes sure i will write support asap and ill provide the info & documentation about the payment gateway. Tanks for fast reply
Most welcome. Ok our support staff will reply on office time (Timezone – GMT+06)
Hello dear, I’m so interested in your script. But, before the purchase i would like to enquire about somethings. How track order works ?? During the test i did not any flash messages or form validation on register and login pages.
After purchasing any product customer will get the tracking number via email and also on their profile > Purchase History. Then on the Tracker it can be inserted and will checked the delivery status.
There is no option to create coupon for each seller but instead it is in admin ,it should be each seller to create coupon,
We noted this point and will try to implement on our future update.
Nice to hear that. Thanks for your support, and one more could you tell your team to check all forms when we don’t fill some fields or invalid data ,it does not display any error message .
And in next update ,could you add feature to set and display their seller policies for each seller
Do you want to mean the seller will upload their policy?
yeah like that
Please send us support ticket from here http://support.activeitzone.com/
In your demo site. When click on All staff menu I’m Getting Error 500.
After Login Try this URL http://shop.activeitzone.com/admin/staffs
Give the Currency Adding Option in this URL http://shop.activeitzone.com/admin/currency
Yes already there have currency adding option. We will check the demo. For demo purposes adding data process has been closed. That’s why may be you faced this. Though we will check and if we get issue we will solve.
When do you support jalali Calendar in Persian language ?
We don’t have any plan for jalali Calendar in Persian language
We need back-end in RTL before purchasing .. ? when it will be ready ?
On the next update we have plan to make this RTL. Next update will not be fixed yet. Recently we updated this script.
Does it have recurring billing, Commerce Recurring?
No it will works on each sale commission
