Discussion on Bookly PRO – Appointment Booking and Scheduling Software System (Page 251)

enigmaescape Purchased

almost 7 years ago

Hello,

Is it possible to configure one staff to do multiple services at the same time slot, therefore they are multi tasking?

Thanks.

Bookly-Support Author Team

almost 7 years ago

Hi there,

Thanks for your message.

This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why we’ve created a Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests.

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to record a request that best fits your business needs.

Please check out Service Extras add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/207647799-Extra-Products-Treatments-Service-Extras-add-on- to discern if it meets your requirements.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

drjonesx Purchased

almost 7 years ago

Hi, I’m using several bookly plugins + pro version and really like the plugin… But I have several questions : 1) How do I change font color for different steps of reservation process ? 2) You gave me the method to change font size, but now the ‘variables’ are too big, how do I resolve this? 3) Is there a way to only have Employees list once the Service is selected ? (now I can select an employee without selecting a service, but then get blocked because I have to select service) 4) Once I have selected a service and a professor, I can’t change the service without refreshing the page 5) How can I change the shopping cart icon? (thoughout ALL steps of reservation process) 6) Can I change the order of fields ? For example have the personnalised fiels come BEFORE telephone & email?

Thank you in advance for your reply and help.

Bookly-Support Author Team

almost 7 years ago

Hi,

Thanks for your message.

Please send us an email to support@bookly.info with this ticket number 104091 and your purchase code for Bookly Pro so we could look into this matter.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Info-team Purchased

almost 7 years ago

Is there a way for me to show available categories based on the User Role?

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

At this point, such an option is not available. Let me know if you have any other questions.

Thanks!
Tanya
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Info-team Purchased

almost 7 years ago

What if i use the Customer Groups? Will i be able to use groups to limit what they can see?

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

Customer Groups add-on https://codecanyon.net/item/bookly-customer-groups-addon/21344290 allows you to create and manage Customer Groups for different administration purposes. Please, follow this link to check the detailed description of the add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000201873-Customer-Groups-Add-on But it’s not develop to limit the access to your Wordpress administrative panel.

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

felixghy Purchased

almost 7 years ago

hi support, i’d like to know if there is a way to customize Staff member field? and is there a way to set recurring appointment/schedule?

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

You can customize the Staff member field. To set a recurring appointments you can use this add-on: https://codecanyon.net/item/bookly-recurring-appointments-addon/19497634?ref=ladela

Thanks!
Tanya
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Nohud Purchased

almost 7 years ago

Hello,

I purchased Bookly Appointment Pro plugin + Bookly special hours addon. It’s really great. However, how can i put now special price for weekend only ? Actually here is my restaurant appointment prices :

Monday : Lunch $17 / Dinner $19 Tuesday : Lunch $17 / Dinner $19 Wednesday : Lunch $17 / Dinner $19 Thursday : Lunch $17 / Dinner $19 Friday : Lunch $17 / Dinner $21 Saturday : Dinner $23

Can you help me ? Thank you for your support.

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

We have sent you a message in your ticket #104034.

Please, check it.

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Handpropertyco Purchased

almost 7 years ago

hi, we have installed the plugin to the website http://www.tolaus.com , kindy provide me the short code so i can put the link to a page and where do i insert purchase code to active the plugins

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

Not quite sure that understood your request correctly.

After you install the plugin, you need to insert your purchase code in Settings – Purchase Codes http://prntscr.com/o00ptu

Let me know if I understood you correctly.

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

laur2k Purchased

almost 7 years ago

Hello Ladela,

I don’t have paypal account and don’t plan creating one . Is there any other method for sms credit buy? thanks

Bookly-Support Author Team

almost 7 years ago

Hi,

Thanks for your message.

At this time, topping up SMS credit transaction are processed by PayPal.

Please feel free to add a request for other payment methods for SMS credit transactions in our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests.

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

laur2k Purchased

almost 7 years ago

Can you atleast enable guest checkout from your paypal account? As I said before I don’t have paypal account and i want to buy sms credits ? Thanks

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

I’m afraid it will be necessary to login to PayPal to make the payment. You can easily set up your PayPal account: https://www.paypal.com/ca/webapps/mpp/account-selection It’s absolutely for free.

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Tomixer Purchased

almost 7 years ago

Hi, how do i limit number of booking for service. need to set service space limitation so i don’t get overbooked in times where i have only 2 staff members that can serve. pls help

1 other reply

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

You can configure it in Service settings, Advanced tab.

Thanks!
Tanya
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Tomixer Purchased

almost 7 years ago

Hi Tanya, Sorry but Under “Advanced tab”? I can see only this “Limit appointments per customer… BUT this is not what I was asking! I am asking HOW TO LIMIT PER SERVICE. the solution you gave its fo how to limit the number of appointments that can be booked by a customer. pls can you help? Thanks!

Tomixer Purchased

almost 7 years ago

Very upsetting as you ignoring my emails with the excuse that there is other customers?! and what am I!? by the time we already started a conversation by email and I am a client so why to ignore?. only wondering if you pulled me to email support because you really don’t have a solution. YOU PROBABLY THINKING OF CREATING AN ADDON FOR THAT.

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

Do you mean that there should be an option to limit the number of services which can be booked in one session? For example, you book Service A and Service B. And there is no option to book Service C due to limitation? I’m afraid such option is not supported. But you can leave your request here: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

adw259 Purchased

almost 7 years ago

Can I use Bookly to reserve amenities in my building? I want my residents to be able to, for example, select an amenity: Hot Tub or Sauna or Tanning bed, etc… Then select the timeslot and not have to select a category or employee or be taken to a payment screen. Also, is there the option to allow the resident to pick a custom duration?

2 other replies

Bookly-Support Author Team

almost 7 years ago

Hi,

According to your short description Bookly Pro perfectly meets your business needs. Although you may need at least one add-on for custom duration (Custom Duration add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-add-on-v). In case you have any additional questions you can contact us with more details at support@bookly.info

Regards,
Olya
Bookly Customer Support

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

adw259 Purchased

almost 7 years ago

You didn’t answer the first part of my question?

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

You can use your buildings as categories: for example category “Building A”. And create services which are connected to this category: Hot Tub, Sauna and etc.

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

adw259 Purchased

almost 7 years ago

Please read the question. I simply asked… Can I configure Bookly so that the customer can select the service and the time to create the booking. I don’t want the customer to have to select a category or employee; nor should the customer have to submit payment. Is this doable?

Bookly-Support Author Team

almost 7 years ago

Hi,

Yes, hide any of them when placing the booking form on a page (https://support.booking-wp-plugin.com/hc/en-us/articles/212800185): a click on the “Add Bookly booking form” button will open a window with a checklist that contains all of these fields (and some more).

Just make sure that, for the fields you remove, in that same window you choose the default value (required for the plugin to function properly). For payments – disable all payment methods (incl. offline) in Bookly Settings -> Payments, and the payment step will be gone from the booking form altogether.

Regards,
Olya
Bookly Customer Support

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

adw259 Purchased

almost 7 years ago

How can I change some of the default text strings in the plugin? For example, I want to change the word “Services” to “Amenities”.

sbroquet Purchased

almost 7 years ago

Hi Ladela, how can we create different forms in Bookly. For a marketplace, I would like to create different booking forms according to the kind of proposed booking (a form for booking a room for a client, a form for booking a meeting with specific member…). There is already Bookly multisite but I need to create a specific subdomain for that. I’d like to do it on a “classic” wordpress website. Thx. Best regards,

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

You can add Bookly form on several pages. If you want your booking forms to display time slots of a specific service, you will need to hide some fields while adding the form on the page: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Nohud Purchased

almost 7 years ago

Hello, I’m interested about Bookly plugin for WP however i’l not sure it could be perfect for my need. It’s for my restaurant. I need to make a appointment in my website to book table. I have a lonely menu but which can change price regards lunch or dinner and weekend. Is it ok with this feature ? Thank you. Best regards

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

Bookly is an ultimate online appointment scheduling and service booking solution for almost any business which sells services. You can generate your personal demo version to see if Bookly suits your requirements: https://www.booking-wp-plugin.com/demo-list/

If you mean that the price should be changed according to the hours (for example 9 a.m. booking costs $20, 4 p.m. booking costs $50 and etc), you can check our Special hours add-on: https://codecanyon.net/item/bookly-special-hours-addon/18704535

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

simonkingston Purchased

almost 7 years ago

Can Bookly allow the customer to choose the start and finish times?

I have services like waitress hire, and I need the customer to have the ability to choose their own start and finish times for when they want to book.

Is this possible?

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

Unfortunatley Bookly doesn’t provide the option to set up a specific time period, e.g. a customer isn’t allowed to choose the end time of the appoitment.

But you can choose a specific time slot period which displays the starting time of the appointment.

Please find attached screenshot – https://prnt.sc/nz6j96

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

elainesspicekitchen Purchased

almost 7 years ago

Hiya,

I’ve set the opening hours from 1000-1400 and the same for the single staff member.

However, when making a booking, under the Service section it only has Start From at 1100 and Finish By at 1500.

When clicking next to select a class, the only time slot is 1100.

Any help would be much appreciated! Thanks

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #103915 and the purchase code so we could look into this matter.

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

bunnypop1209 Purchased

almost 7 years ago

Hi,

I m using Bookly for a set play area. I have set the time slots up the first screen.

Basically they can then have entry for one day.

But then when I go to time screen it just shows the date they want again?

Is there a way around this?

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #103885 and the purchase code. And please, provide me with some more details concerning your request (video or screenshots).

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

bunnypop1209 Purchased

almost 7 years ago

Hi,

Is there a way to change the wording of ‘Employee’ field and ‘I’m available on’?

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for the question.

You are able to customize your booking form of Bookly. To do that, please navigate to Appearance section in Bookly menu.

Please check the instructions here: https://support.booking-wp-plugin.com/hc/en-us/articles/212178149

Thanks!
Vlad
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

nipasarker88

almost 7 years ago

Can I use it for salon booking..where user can book different artists and artist can book themselves up.

nipasarker88

almost 7 years ago

sorry artist can register themselves..

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your message.

Bookly is an ultimate online appointment scheduling and service booking solution for almost any business which sells services. I advise you to generate your personal demo version which includes almost all additional add-on: https://www.booking-wp-plugin.com/demo-list/

But if you mean that you want to use artists as staff member and they should register themselves, such option is not supported. It’s possible to see Bookly section only under Administrative right or Bookly supervisor. You can check our Staff cabinet add-on which allows your staff members to see and manage their appointments: https://codecanyon.net/item/bookly-staff-cabinet-addon/20005540

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Handpropertyco Purchased

almost 7 years ago

Kindly help me in booking for Multiple person that they can book on single time slot, As I am running a yoga class therefore I need a solution that my students can book for a particular class.

Suppose on any yoga class there is vacancy for 10 people on a specific time slot so 10 individuals can book on that class separately.

Kindly mail me on steve@websitedesignmaster.com.au

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

You can use Add-on Group Booking for this purpose: https://codecanyon.net/item/bookly-group-booking-addon/21344225?ref=ladela

Thanks!
Tanya
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Handpropertyco Purchased

almost 7 years ago

ok this add on is very good one one thing needs to clear before purchasing this add on that we want to run yoga class so many people can attend the class at the same time

Bookly-Support Author Team

almost 7 years ago

Sure thing, they will be able to book one class at the same if you have Group Booking add-on.

Thanks!
Tanya
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

KatherineFerris Purchased

almost 7 years ago

Hi our site is not sending notifications. IT says something about setting up cron. Do you have a document on this? They worked fine before your last update. Have you changed the process now for notifications? THIS is URGENT!!

Bookly-Support Author Team

almost 7 years ago

Hi,

Thanks for your message.

Please check this article: https://support.booking-wp-plugin.com/hc/en-us/articles/115004006749-Email-notifications-don-t-work-How-to-fix-this- for troubleshooting email issues.

As regards with crons, please check in Email Notifications section in Bookly: http://prntscr.com/lv0qyo that it’s set up accordingly.

If further assistance is needed, please send us an email to support@bookly.info with this ticket number 103834 and your purchase code for Bookly Pro so we could look into this matter.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

pclaesen Purchased

almost 7 years ago

Hi, running the lates version of Bookly. Where can I change the emails the admin receives when a customer books an appointment?

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

You can edit them in the Email Notifications menu: http://prntscr.com/nyq57r

Thanks!
Tanya
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Last Update	24 March 2026
Gutenberg Optimized	Yes
High Resolution	Yes
Compatible Browsers	Firefox, Safari, Opera, Chrome, Edge
Compatible With	Elementor, WooCommerce 9.x.x, WPML
Files Included	JavaScript JS, CSS, PHP
Software Version	WordPress 6.9.x
Tags	appointment booking, appointment calendar, appointment scheduler, booking, booking calendar, booking system, reservation calendar
Created	12 years ago

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Nota-info supports this item

19461 comments found.

Nota-info

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Nota-info supports this item

19461 comments found.

Nota-info

Tell us what you think!