16256 comments found.
When log in or register and also fill any form when error it does not show any error message ,just block the form to be saved,
Send us support ticket from here https://support.activeitzone.com/
Hello,
is there data import / export?
if not, how can I import my data and / or put them back in case there is a problem?
thank you
Bulk upload isn’t available yet on this item but will be updated on our future update.
flash deal not show in mobile version. is it possible to solve?
This is not any problem this is our design structure if you will need to change this it can be customized.
Send us support ticket regarding your faced issues from here https://support.activeitzone.com/
Can i disable multi vendor features, an use this as single store, can i hide modules on the dashboard like cards to be single store
Yes of-course from Business settings of admin panel you can disable vendor system with a single click.
Nice update with beautifull frontend, and how we cant configure shipping methode and cost ? and how to add new currency ? thanks
On every product upload both admin and seller will get option to set shipping cost on 3 variations : Free shipping, Flat rate and Local pickup. For checking you can check from our admin demo or seller panel. For new currency adding you can check the below link. You can also able to configure the currency too.https://activeitzone.com/product/active-ecommerce-cms/knowledge-base/how-to-desc/144
Thanks nice info, last question about wallet option. can admin add wallet credit direct to a user ? or user only can have a credit from recharge ? ill buy this script after you answer this question . love the script so much
User can load their wallet amount from the available payment gateways.
i mean, can admin load or give credit to spesific user Wallet without using a payment ?
Nope admin will not give credit. Credit will be re-charged from payment gateways if they approved the wallet process.
Thanks for the prompt update. The dashboard is so good.
Now Product Details page looks great and also All the Product category page.
We will be more glad again if you could include any of the following Payment gateway along with the existing one.
1. RazorPay 2. PayUMoney 3. Instamojo
In the mean time, we are enjoying the prompt update. Thanks…keep it up.
Thanks for your appreciation.your chosen payment gateways are Indian and maximum indian payment gateway’s need to have indian phone number for authentic sandbox account.In that case we aren’t able.So if you will need these payment gateways urgently we can help you by custom service if you can provide us proper API with sandbox.
I have sent you the API Key for the SandBox. Kindly consider if it is ever possible for your future release.
What is your ticket no?
Ticket ID is 13661
Yes we replied already on June 18, 2019 If you are interested to make this custom works you can continue on there.
How much will it cost?
For customization related any discussion please continue on support ticket.
According to the process of this system ,when customers order and paid the money ,who will get the money admin or the seller who owns the product , and if admin will get it , when pay it to the seller ,pay to the seller first then seller deliver the product to the customer? Could you explain me clearly about this process, thanks in advanced
After a purchase admin will get the money and then admin will pay the payment to sellers. When admin will pay is depended on admin totally, means the specific ecommerce admin can decide specifically. The system will make any decision about the timing of payment to sellers.
Hallo, when is next update coming? Im waiting the new update wish you guys improve the on mobile design web
Already we updated.please check the mobile view.we improved this too
1.have sms alert option for order place to customer mobile? 2. have android app?
Android app isn’t available as item,If u will need it will need to have custom service. For sms alert it will need to customize too cause it will need to have proper API from specific telecommunication company.
android app customize price? sms customize price?
About any kind of customization discussion send us support ticket from here https://support.activeitzone.com/
Hello,
Is there anyone who can seriously handle my Ticket ID 13571 It’s starting to get very long When you ask me a question I answer you in the hour and you need a day I bought your product it’s been 4 days and still not enjoy it Thanks for your feedback
Hello,
You cPanel information is wrong and it showing This site can’t be reached 149.202.44.121 took too long to respond. .
Now how we can help you? Your latest cPanek information is also wrong.
Thanks
Thank you for your feedback I send it earlier today the correct Url of cpanel Here is it again Cpanel: https://149.202.44.121:8443
Your wrote on support ticket these two links https://149.202.44.121:84 (https://149.202.44.121:844/) 43 and in here you write https://149.202.44.121:8443
You right sorry Do you have accès to canal? It is OK for you now?
Please reply on the ticket. In here obviously you will not share your database username and password. So please stay on support ticket.
It s done I send it
Ok
I wondered one thing when seller log in why not go to their panel
Yes after login with seller credentials it directly goes to seller panel.
No it does not
I choose the seller from list of seller and log in then it opens only front end page and if want to seller panel need to type url with /dashboard
Yes this is designed on frontend part. and full dashboard is there. Check properly.
Hello, I bought your active super shop, what is the difference between them?
Active super shop is developed with codeigniter and Active eCommerce cms is with laravel framework and there is a lot of design and features differences between this two item. You can check both demo for your more assurance.
hello, prepurchse question, do you planing on add more brasil payment gateway ? pagseguro
Already you purchased this element. So this is not pre-purchase question. No this payment gateway integration isn’t on our update list.
hello, prepurchse question, do you planing on add more international payment gateway ? Like klarna on europe or doku in asian pasific . thanks
It depend on our customer need and choice.
how much time is updated, to be able to work on my project modifying the script and I do not want to do it because they are going to update and replace the files
Withing this we will update.After modifying anything we will take any responsibility of your script surely.
Hi, this ecomerce is mult seller or is it for one seller 2. have android version and ios?
This is for unlimited seller means this is complete multi vendor system. For iOS and android app we can provide you custom service.
I reported an issue of internal server 500 to your support team and send them FTP and admin credentials to resolve issues but i did not received any response from them and also to Forgot email password shows 500 internal server error.
Did u send us support ticket?
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Your request (13570) has been received and is being reviewed by our support staff.
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well any way you did not done anything and the support team is unresponsive. you are replying just here because this marketplace where you sell. after purchasing you do not do anything
Friday and Saturday is our official weekly off-day. Your ticket was dropped at the middle of that time on office time you will get replied surely. Thanks for your patience.
no coupon function yet?
Within a short time we are going to update 1.4 with coupon option and much more effective options.
[12-Jun-2019 01:16:36 UTC] PHP Parse error: syntax error, unexpected ’?’ in /home/seigosoft/seigosoft.com/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php on line 500
How do I fix this error ?
Send us support ticket from here https://support.activeitzone.com/
