2043 comments found.
can user make him or herself invisible for other users, so that he could communicate with admin only.?
Hiding option isn’t available and may be this is not general feature for Matrimonial system. In this kind of system maximum people want to expose their profile.
MAX HEIGHT (FEET) How to change feet to centimeters ?
Conversion of your unit isn’t featured on this item. You can take help from google. https://www.google.com/search?q=Feet+to+cm&oq=Feet+to+cm&aqs=chrome..69i57j6j0l4.3245j0j7&sourceid=chrome&ie=UTF-8
I want to change this to centimeters What files are responsible for this
https://3.top4top.net/p_1260nsd561.jpgFor this you will need to custom the source code and for this send us support ticket from here https://support.activeitzone.com/ I mentioned it again this kind of changing isn’t under item support.
We want to know only files Is this outside the support? What are the things covered by the support
No this is not outside support.From same author team you will got replied. For direction of your requirements this is need to indicate your technical structure. Do you want to make public your technical structure of your project? For support policy go here https://codecanyon.net/item_support/what_is_item_support/21627663
I have created ticket 10 days ago but no response from support and my email are still not working that’s why I have created refund requested from themeforest Please at least process that asap.
What was your ticket number? We were on Eid vacation for a week so it can not be delayed 10 days surely.
Okay fine please solve my email bug issue in next 5 days as per envato’s buyers policy. My ticket number is 13198
Friday and Saturday our weekly offday.Though we will try to reach you on tomorrow.Did u configure smtp setup properly?
No issue with that please take your time and I have configured everything properly details is in ticket 13198.
We replied on your ticket.
i want to add columns in profile of user and remove other one can you pls tell me structure or any update in next version to add/remove new fields from forentend with in any selected head ….
need support regarding SMTP i already put all details in smpt admin panel then i get ‘error sending mail’ this type of error,
Please send us support ticket from here https://support.activeitzone.com/ Our support staff will assist you.
HI, My PHP version is in my server is PHP 7.11 not Php 5.6 will it work?
It’s compatable with php 5.6 . You can easily change your server php version from cPanel
But mine is shared server, changing version of php , it will reflect to other projects .will you giving any updates on this ? and when ?
We do not take any responsibility about your server requirement. Yes surely we will update this item on latest php version but yet we are waiting for our existing customer level.hopefully on the next month we will provide updates with compatible latest php version.
please make it possible for users to send message or enable messaging from search listing page
also enable upload profile picture from registration compulsory
By purchasing package user can send the message. Open messaging isn’t available and our maximum customers need is to bounded the messaging by subscription packages. We make the registration process easier for the new users and this is also new trend, cause people want swift user basement for their project. If you need these feature for your project it will need to custom the source code. Thanks in advance for renewing your support package.
Please Add Email and Mobile Number Verification while Registration
Thanks for your advice. Please renew your support pack
Hello,
I Like the script very much.
Before buy, I have some question.
For Create Your Account – 1. Can user add Voter ID / PAN / Aadhar fields with Registration form?
For Log In To Your Account – 1. Can user login with mobile no? 2. Received verification code in registration Mobile number?
Regards, Mintu
For your chosen facility it will need to custom the script.
hello sometime ago i paid for customization for paystack payment gateway and till now i am unable to update to yout new version please i want you to add paystack to this script so that i can update my website or will you update for me please?
also i see this error how can i correct it ? http://prntscr.com/nxqv55
Send us support ticket from here https://support.activeitzone.com/ We are on vacation for our biggest holiday “Eid” So reply will be delayed.
ticket sent sir urgent
We can not provide u urgent support already we notified you.
main page image size not fit with Screen Resolution. Is it possible to upgrade coding in next update
We do not understand your issue. Can you please explain to our support zone from here https://support.activeitzone.com/
Hello I want to run a free community matrimonial website, I do not require all the packages. I prefer users simply register and able to use all features. Is it possible ?
Also I want to rename some options like “Happy Stories” to something else ?
Thanks
For your requirement meet it will need to custom the source code. For custom service send us support ticket from here https://support.activeitzone.com/
I want that users can get Silver and Gold membership for monthly bases.
Your knowledge base is not working.
Yes it can be possible to monthly based membership subscription by customizing the script. Check the know ledge base now.It’s running properly https://activeitzone.com/product/active-matrimonial-cms/knowledge-base
Do you customize the script? For how much?
Yes we custom the script. Customization fees depends on your requirement. You can send us your requirement list from here https://support.activeitzone.com/
dose RTL included ?
RTL isn’t included yet but will added soon.
Someone please recommend me good server I have hosted it on digital ocean and email are not working because of PHP 7.2 as the support team says. It would be great help if someone can recommend me server having version 5.6 which support this script with all functionality mainly Emails.
You can make contact on there https://mellowhost.com/ Hope your will get good service for this items
It’s been 2 days since i’m waiting for support team to resolve my issue but no response from support team please let me know if you can do that or not it’s really frustrating as your support not replying to any of my requests in 2 days how will we trust you if you don’t have good support system.
By searching by your name on our support zone we didn’t get any match. what is your ticket number. It might be on any misunderstanding.
“Your request (13313) has been received and is being reviewed by our support staff”. Please help me with that.
My earlier ticket number is 13198.
According to your ticket no even we replied on Friday and Saturday though these 2 days were official weekly off-days. You just didn’t get replied on Sunday which is our Govt holyday for Ramadan.And yes Already we inform you to downgrade the php version on php 5.6.Hope your issue will be solved.
No issue just make my website working that’s all I want.
Downgrading your PHP version of your server isn’t under our support it will be done by the your server provider.
I have already downgraded the version but issue still persists Please see details in my ticket 13198 and solve that asap.
Ok continue on that support ticket. Our support staff will assist you.
Hey please reply to my ticket it’s been two days since I have created it on Monday
On your country this is Eid too.so you know this developer and support staff are on vacation.so requesting for your patience.
Will you please reply to my ticket it’s been over a week since I have created it but no response from your side. Please don’t do such things.
From tomorrow our regular office time will be started after vacation and your issue will be solved.
my scenario is i have still no member ship plan. what i want do when a user register he will register with complete rights as premium member how i can do it?
Your question isn’t clear. Need clarification.
when my user register it’s register as a Gold member by defualt how i can do it?
For this feature implementation you will need to customize the source code. For more details you can send us support ticket from here https://support.activeitzone.com/
Hi Thanks for the great theme and work.
I have a question/ Issue.
I want to add a new CMS page eg. “About us” but I can’t figure it out that how can I do that…Please help me I am not a php developer so can you please tell me from where I can do that.
I also want to add some CMS section for home page and I am facing the same issue. Please help me to figure this out.
Please HELP me I am waiting for your response.
Did you send us support ticket from here https://support.activeitzone.com/
@usmanfarzand I was facing the same issue…but after a lot of RND finally I found the solution to this story problem…story can be posted by registered member and you can edit the story by login to their profile. Admin cannot edit or add a new story. But he has the right to approve.
Happy stories will be added by users in that case admin must can’t edit those story.Cause user means matrimonial users will write their stories which is personal life story in that case there is no possibility make hands on the article by admin. Yes if anyone write some violence article which is hampers for your site then you can delete the story. But re-writing on someone personal articles isn’t normal practice.
there is no edit button in admin panel form Stories/Happy Stories, please active this panel where i can add edit and add images for stories from Admin panel please resolve my issue
Happy stories will be added by users in that case admin must can’t edit those story.Cause user means matrimonial users will write their stories which is personal life story in that case there is no possibility make hands on the article by admin. Yes if anyone write some violence article which is hampers for your site then you can delete the story. But re-writing on someone personal articles isn’t normal practice.
this is not good admin should have all rights
Admin can access the user panel too. So obviously admin has ultimate option to access everything
I see, that its based on Php 5.6, that means it wont get any Software update? Do you guys plan to move to higher versions?
Yes obviously it can be update. we will update this soon.
