2044 comments found.
I see, that its based on Php 5.6, that means it wont get any Software update? Do you guys plan to move to higher versions?
Yes obviously it can be update. we will update this soon.
Site is not working asking for licences. while I had already active it
Send us support ticket from here https://support.activeitzone.com/ We’ll check and will reply you soon.
I am not able to activate contact information views option from admin can you please guide me.
Send us support ticket from here https://support.activeitzone.com/
Sir, When is next release?
Next update date isn’t fixed yet.
Premium members slider on home page displays only photo, name and followers. It is good if you add crisp profile details like Age, Cast, Place etc.(Which admin can opt from settings)
No need of showing followers and following numbers, I think.
Please make the photos link to profile.
Also it will be good if there is option in settings to display selected premium members or selected package members. (ie, Admin can select which package members should appear there. Some times silver package another time platinum etc.)
Please send us support ticket in details from here https://support.activeitzone.com/
Please add duration for plan in upcoming version like 1 month or 2 month.
On the next version this isn’t on our plan so we can not promise you about this feature.but we noted and will try to implement this on our future any update.
Please add offline payment option in upcoming version.
Ok
Hi, I have bought this yesterday. Can u send some screenshot or video tutorial for that, how to install this site? You can send my mail. debnath.d2kanup@gmail.com
Hello,
Thanks for you purchase. You can check this link for installation guide
How to install the script in online manually?
https://activeitzone.com/product/active-matrimonial-cms/knowledge-base/how-to-desc/59
How to install the script manually on local server?
https://activeitzone.com/product/active-matrimonial-cms/knowledge-base/how-to-desc/150
If you will need more help please feel free to send us support ticket from here https://support.activeitzone.com/
Thanks
Hi, i have purchased it, now what should be my admin logins and where should i get it ?
admin login in order to edit/add/approve
This will be r you admin credentials while you install Admin URL : your site/admin , Admin email : admin@matrimonial.com, Admin password : 1234 check this link for check once again. After login to admin panel you can easily change your credentials from Manage admin option.
Question before buying Is it possible to make organic women free full-featured?
What does it means “organic women free”? Can you please describe?
Is there any way to always make it free for women, disable memberships for women or only charge men?
It will need customization to reach your requirement.
How much please? And how much time it becomes ready?
For custom work request you will need to send us support ticket from here https://support.activeitzone.com/ Our support staff will assist you.
Ticket ID is 12689 . Want to know the price
We replied
Is there any option to show 3rd Part Ads (like Adsense or vice versa)?
Yes by custom service it can be added. For more you can send us support ticket from here https://support.activeitzone.com/
Hello,
The application cannot be installed as it is missing some files. The error log shows the following error :
[04-May-2019 05:37:02 UTC] PHP Fatal error: Call to a member function real_escape_string() on boolean in /home3/yaqeenon/public_html/muslimfamilyinstitute/test/system/database/drivers/mysqli/mysqli_driver.php on line 391
Send us support ticket from here http://support.activeitzone.com/ Our support staff will assist you on office day.
There seems to a bug in profile image. Once the user/admin set the profile, we cannot change it. Even though we select different profile image, it still shows the old image. Please fix it
It may happen for browser caching. On windows pc use control+F5 for clearing the browser cache.Though you faced issue feel free to send us support ticket from here http://support.activeitzone.com/
I installed the code recently. In the home page initially search section had fields like ””Gender, Age, Religion., Caste & Sub caste, Profession, Mother Tongue & Height Range.” But now it displays only “Gender, Age & Height” What is the problem?
Please send us support ticket from here https://support.activeitzone.com/ Our support staff will reply you according to official time.[*Support has been disabled in weekend days(Friday & Saturday) and maintained by office time (according to GMT+6)]
Some Corrections/ bugs While adding/updating member, date of birth year section permits 6 digits (yyyyyy)
While updating a profile, with a new photo, if some filed is blank, error shows and the uploaded photos were removed at the stage. We should have the option to skip any section like Personal Attitude & Behavior, Lifestyle etc.
It is difficult to locate the error/blank info. unless all entries were made.
It will be good if the erratic sections were distinguished by some color.
Please send us support ticket from here https://support.activeitzone.com/ Our support staff will reply you according to official time.[*Support has been disabled in weekend days(Friday & Saturday) and maintained by office time (according to GMT+6)]
your Support plan is very expensive. you are charging half fee of script price for only 6 Months support. It means every year we should spend that much amount for getting only support , in which amount anyone can purchase a new script per year with free 6 Months Support.
very Very Disappointing Price. you are willing to suck Buyers on the basis of very expensive Support.
It is the time of rethinking about your support price.
Warm Regards.
Item support price isn’t fixed by us this is from envato community decision based on product price. So if you have complain about this please contact with envato help center.
Pre sales question. can i use this for personal use and can i charge to my customer for as the plans i decided ? can i use regular licence for this ?
With permission basis with author u can re-sell to your customer.for this discussion send us support ticket from here https://activeitzone.zendesk.com/hc/en-us/requests/new?mobile_site=true
Hello, i have a couple of questions. 1. Does the users have a report spam or user option? 2. will you install the script for me if i purchase 3. Will Godaddy shared hosting work?
We do not understand about the question, report spam or user option. We have complete knowledge base for using the script with easy system so you can easily install the script. If you will missed we can help you.Yes you can use on godaddy shared hosting.
Hi, Can you fix the following issue in your next update – on the homepage the drop down boxes Aged from & To, show minus figures for age. Could these be removed. Thanks
It’s to feasible to write someones age on ”-” value. So this isn’t catch as an issue rather then a misuse. Though we noted this and will stop. Please renew your support pack.
Thanks

What are the requirements available in the server. Tell me the requirements before purchasing
You will take your server according to your need. If you will have large scale visitior with large scale profile you must will take dedicated server. It supported php 7 or below php version server.
Lot of purchased users say “install problem”. then why i want to purchase your product. What is the worth of my money?
Installation issue may occurs for sever related mismatching. Some customer has faced the issue, we agreed. And also we solved their issue if they have been faced.