642 comments found.
Hello, we have been doing a lot of shopping, but we do not see any comments from the customers. Everything is correct as explained.
We have purchases for guests but with the option to create an account from the same payment of your purchase.
We do not have a record
It could be because of the option marked in its Discussion on WooCommerce Photo Reviews module.
Apart this same option is in Wordpress in comments also only registered users.
I think that in this way he only sends coupons if the author’s email is a registered account.
I would like to do for purchases of guests that arrive coupon.
You should uncheck the option, Just send coupons if the author’s email is a registered account.
Because no comments come, I infer that because of this, those who make purchases are invited without an account.
For this I ask.
Thank you.
Hi,
There are some settings that WordPress and WooCommerce have for product reviews and you should change those depending on your need.
Apart from you’re saying that you don’t receive reviews from your customers, i really don’t know what you are asking here. What can i help?
BTW, You should leave your support at https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/ to get better support experience.
Best regards
Question, In WooCommerce Photo Reviews module,
Coupon Section The option is marked. Only send coupons if the author’s email is a registered account.
If I uncheck this option from the coupon section, I would send the discount coupon to purchases as a guest.
If you answer this question, it is already.
The problem is that many purchases are from guest mode clients and even if you have the option to create an account without filling in anything just by checking a box at the end of the purchase a lot or fixing.
And I think that because this does not send discount coupon to buy guest mode but if this is registered in the system.
Thank you
Not really. The option “Only send coupons if the author’s email is a registered account” is used after your customers leave reviews. I think that the option you need is “Users must be registered and logged in to comment” in Discussion settings of WordPress, you should uncheck this to let customers who checkout as guest can see the review form to leave their reviews.
I verified it in localhost mode with server and deactivating the option that you say but your module did not require to deactivate the same Wordpress comments option.
And works.
I have made a purchase in guest mode all right without creating a system account in guest mode and if you have sent me the review mail allowed comment and coupon discount.
I have mail server too
Hi,
If you’re still talking about option “Only send coupons if the author’s email is a registered account”, here’s how it works:(Not to count other requirements)
1.Someone leaves a review on your product(logged in or not)
2. If their review is approved, go to 3. If not, stop here.
3. If the option is enabled and the author’s email is not registered to any account, a coupon will be sent. Otherwise, no coupon will be sent.
And the review reminder will send email with links of products that your customer bought. It does NOT mean that someone who receives review reminder email will be able to review your product just by going to the links they receive in the email. We don’t have that feature yet.
Hope you’ll understand what i say.
Hi, i tried the free version, there is one thing. On mobile the review picture looks really small. That’s because you display the picture on the left and text on the right. Why not displaying the picture on the top and the text under ? So the picture can looks big.
Hi, What is your website? I think that the mobile detect function is not working on your site because it’s supposed not to work like that on mobile. You can visit http://authentic.new2new.com/shop/neon-threat/ to see how it’s supposed to look like on mobile.
Is this plugin compatible with the Electro Theme?
Hello mtools1,
Yes, it is. You also can change the color to fit with your web design. Please try the free version https://wordpress.org/plugins/woo-photo-reviews/
Is there a posibility to remove the extra review star bar..I get double
Please purchase and contact us at support@villatheme.com We will help you out.
Noted, okay. Got it. Will do now.
Thank you for your purchase.
i add a review on backend,display this message:
cts parameter 1 to be array, string given in /www/wwwroot/tthxxx.com/wp-content/plugins/woocommerce-photo-reviews/admin/admin.php on line 2656
Warning: Invalid argument supplied for foreach() in /www/wwwroot/tthxxx.com/wp-content/plugins/woocommerce-photo-reviews/admin/admin.php on line 2665
php7.2 add the shortcode on description get this error:
Warning: Use of undefined constant ” – assumed ‘”’ (this will throw an Error in a future version of PHP) in /www/wwwroot/xxxxxx.com/wp-content/plugins/woocommerce-photo-reviews/frontend/shortcode.php(95) : eval()’d code on line 1
Warning: A non-numeric value encountered in /www/wwwroot/xxxxxx.com/wp-content/plugins/woocommerce-photo-reviews/frontend/shortcode.php on line 174
i have update the 1.1.2 version,get this error : Warning: Use of undefined constant ” – assumed ‘”’ (this will throw an Error in a future version of PHP) in /www/wwwroot/xxxxxx.com/wp-content/plugins/woocommerce-photo-reviews/frontend/shortcode.php(92) : eval()’d code on line 1
Hi, We are just back to work from our national holiday and we will support you in the topic you created on our support forum at https://villatheme.com/supports/topic/add-shortcode-on-description-but-get-error/
i want buy this plugin，but i have a question. i want display all categroy reviews on the single product review tab. how to make it work
Hello tzw521,
You can not display all reviews of a category on a product review tab. This option is not available now.
shortcode work on product page?
Yes it works
I am loving your plugin so far. I think it is the best review plugin on the market right now. However, I’ve run into a problem lately. There is a conflict between your plugin and Elementor site builder. Whenever I apply a header or footer the single product page only shows a blank white page. This is resolved as soon as I deactivate either the header or footer or Woocommerce Photo Reviews. Elementor does not give any support for conflicts, unfortunately, so I am hoping that you can help me with this issue. Thanks in advance.
Hello KidsBaron,
Please renew the plugin and contact us at support@villatheme.com We will help you to solve this problem.
Hi, I have a problem with CSS in the admin panel in photo reviews. the numeric fields do not look good because the field does not have enough height to see numbers well.
It would change the value from px to auto If you have a css code that corrects this because if you apply the css to the theme has no effect you should edit the css of the admin.
I take a screenshot to see for yourself what I say.
Thanks for your help.
http://www.awesomescreenshot.com/image/3966707/150325ed60dc9ffab85633054b027394Hi, thank you for reporting this issue. Please add the correct css to file admin-css.css. We will add this to our plugin file so that this change will be included in future updates. Best regards.
I agree I hope you correct this little css error. in its next new version
thank you
Hello again I have a question
You can control the size of the image that the client uploads.
This is done from the maximum size of the photo. For example I would like to adjust so that you can not upload larger photos of 800×600 px
To achieve this I would have to put 292 kB or kb. if you can confirm it
Thank you.
Hello powert,
It is not possible to control the size of upload picture by px now. You can control the upload image size by kB in Photo Review settings. https://imgur.com/a/FbzsyRy
Thanks for your reply
It would be very interesting to be able to control the size of images uploaded in px.
this if it were to be more interesting.
what can be disabled is to be able to upload photos
Hello again it would be possible to change the directory path where you upload the photos to a separate one.
I fixed myself uploading the same year folder of the product.
When the comment is deleted, the photo is deleted or remains as a remainder.
You could make all photos upload the same directory. I ask thank you.
Hi, Thank you for your suggestions. When the comment is deleted, the photo is deleted, too.
Thanks and seen perfect, I did not know I had this.
You’re welcome. Please feel free to contact us if you have any question about the plugin.
Hi, can you please add amazon review import?
Hello superdeal1,
Thanks for your suggestion, we will consider to add this option in next update of WooCommerce Photo Reviews.
Hi, i want load ajax paging ( in product page and shortcode ) , how i do it ? Thanks
Hi, Ajax loading is now available for normal style in product page only.
Thanks. but i try show shortcode in homepage, paging get error 404 ?
Please create a topic about this issue at https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/, i will help you check the problem.
Hi, I’m interested in your module, this is compatible with twentytwelve theme.
I also noticed that if the customer writes a comment and answers the administrator, he also receives the coupon code. This can be removed so that the discount coupon will not arrive each time the staff responds to a comment.
Thanks, I hope your response soon
Hello powert,
There should be no problem with the twentytwelve theme. You can use the free version to check. https://wordpress.org/plugins/woo-photo-reviews/ We will check the replies comment problem as soon as possible.
The most likely to buy the pro.
About when the company staff comments to the comments of a client.
There is some option to disable discount code to admin for example and rest of wordpress roles.
only customer
Thank you
Thank you, we will note this.
Hello again before buying I have for doubts. If you can answer me
1- When comment moderator answers can be deactivated to not receive a discount coupon.
2- I noticed that if I buy three products I can give my opinion on the three, obtaining three discounts for each review, this can be limited.
3- it could be every time you put comment only registered customers and in the product you bought this will authorize the comment automatically, if you have this possibility.
To not have someone moderating the comments imagine that someone buys at 03:00 dawn will not see someone to approve said comment.
The theme storefront 2.4.5 demo is going very well Clear this limited but full payment version.
Thanks for your answers
Hi,
1- This option is not available but can be added easily. 2- This could be added too 3- In Wordpress discussion settings there’s option “Users must be registered and logged in to comment”, is that what you want? Even if moderators can not approve a comment by the time it’s posted, the coupon will be given when moderators approve that comment.
Best regards
Between today and tomorrow I make the purchase of your module. I like it and free version works correctly.
Presumably, the paid version should be just as stable and better for having more interesting options.
You have tested your module with the twentytwelve theme. If you can get me out of doubt
Thanks for your reply.
Please contact support@villatheme.com after you purchase to get latest version that includes feature that we’re talking about here.
Can the reviewer re-upload any one or multiple images after she posted a review?
Hello flamingtop,
No, it is not possible now.
Can customer upload multiple photos in one review?
Hello flamingtop,
Yes, and you can select how many photo they can upload at max 5 photos, 10 photos…
What’s the logins for the demo site?
We don’t provide an account to login to the demo site back-end now. You can view the front-end only. Or check with the free version https://wordpress.org/plugins/woo-photo-reviews/
Can customer upload multiple photos in one review?
Hello guitarsquare,
Yes, and you can select how many photo they can upload at max 5 photos, 10 photos…
Hello, We have just tested your plugin with the free version and We would like to purchase it. Just a pre-sale question : Is it possiblie to import Aliexpress Reviews but prevent visitors from leaving a review on our product page ? Thanks a lot
Hi, In WordPress discussion settings, the option “Users must be registered and logged in to comment” may be what you need.
thanks !!
Hi,
In desktop, the grid reviews are able to pop out entire comment including the text. But in Mobile phone, it can only pop up the image and only able to view the text by scrolling. Some comments are very long and the text area is too small, very difficult to read comment.
Could you fix so that it can pop out comment exactly like in desktop?
how to increase the text area display for the comments especially in mobile phone?
https://www.chiczestuat.shop/product/amazing-usb-rechargeable-windproof-flameless-electric-lighter/I also cannot activate pagination using your CSS, kindly advise.
Hello hsianglin21,
Please leave a support ticket at https://villatheme.com/supports/ We will help with the problem.
After the WP updates the plugin is causing problems with the Flatsome Theme.
TypeError: Cannot read property ‘replace’ of undefined at Function.s.template (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jquery-ui-cor&load[]=e,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.1:10) at N.d.template (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jquery-ui-cor&load[]=e,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.1:12) at N.d.render (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jquery-ui-cor&load[]=e,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.1:13) at N.d.attach (media-views.min.js?ver=5.1:2) at N.d.open (media-views.min.js?ver=5.1:2) at N.d.c.(/wp-admin/anonymous function) [as open] (https://xxxxxxxx.com/wp-includes/js/media-views.min.js?ver=5.1:1:28496) at t.value (editor.js?ver=3.8.0:5) at fn (eval at compile (vendors.js?ver=3.8.0:9), <anonymous>:4:278) at e (vendors.js?ver=3.8.0:8) at i (vendors.js?ver=3.8.0:10)
I can’t use the “change media” button to change the images on a duplicated page for example.
Hi, please create a topic about this problem at https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/ with more info how you get this problem so that i can help you check it.
when i click the photo in the review, it will show a light-box, with photo in the left and review text in the right, the photo is very small and even can not zoom, Can i change it as—when i click the photo, it will show a light-box of photo only with large photo? Just like in the Mobile Version.
Hello zhenglondon,
Please contact us at support@villatheme.com We would like to check the problem on your site. Thank you.
I have sent email with attached photo to you
Thank you. We are checking.
Thanks so much and we will buy next week. Please check the email we sent to you.
When click the photo, the open lightbox Will show the big photo only, No text
Really sorry, the plugin does not support this front-end style now.
is this multisite compatible?
Hello jeffreytay,
It is okay if you use Wordpress network https://codex.wordpress.org/Create_A_Network. You can use the free version to check for compatible. https://wordpress.org/plugins/woo-photo-reviews/
Hi, I am not able to update the plugin even with the purchase code there as it shows me this error: https://www.screencast.com/t/cMLcICzSNs and also it doesn;t display the product image correctly in the widget as here: https://www.screencast.com/t/shzh5Gt3O they are all the same. Please advise how to fix it
Hello bbrain123,
Please follow this guide to authenticate your purchase and get an auto-update key. https://villatheme.com/knowledge-base/how-to-use-auto-update-feature/
Hi, I’ve updated the plugin now yet the issue remains – all the product reviews for DIFFERENT products are displaying the image of one SAME product https://www.screencast.com/t/ChCFiDwINPa0 how to fix that?
Hello bbrain123,
Please contact us at support@villatheme.com We will help you to check the problem.
Hi, i like to buy your plugin but your free plugin did not show those comments with images, could you check for me urgently? I like to purchase plugin before 10 Feb
https://www.chiczestuat.shop/product/blue-slim-lace-ruffle-pleated-blouse-in-stripe/Hello hsianglin21,
Sorry for late reply. Please contact us at support@villatheme.com We will help you to check.
