164 comments found.
Hi. Pre-sale question. Have you integrated this plugin to Electro theme?
Thanks for showing your interest in our plugin.
Our plugin is compatible with most of the WooCommerce WordPress themes, So it should also work with your themes,
Regards, MakeWebBetter
I need a private access for the delivery person so that see the all day orders.
Thanks for showing your interest in our plugin.
We need to check the possibility for your work, so we request you to please contact us over support:: https://makewebbetter.freshdesk.com/a/tickets/new so that we can assist you in a better way.
Regards, MakeWebBetter
Hello, pre saqle question. 1) Does this plugin allow me to upload more order traking numbers at one time? – 2) is this plugin wpml compatible? – 3) if there’s no my shipping company in the list can you implement it? Is this a free service? should i also have an API key of shipping company? – Thanks
Thanks for showing your interest in our plugin.
1) Does this plugin allow me to upload more order tracking numbers at one time?
You can assign the tracking numbers from woocommerce order section but if you are looking for any export functionality like you just assign tracking numbers for orders and just import the CSV and it will assign the tracking number to the respective at orders at once. So for this, we can check the possibilities for you because we don’t have this feature currently.
2) is this plugin wpml compatible?
Yes, a plugin is compatible with WPML.
3) if there’s no my shipping company in the list can you implement it? Is this a free service? should i also have an API key of shipping company?
Yes, we can integrate with any third party shipping company the API keys of the shipping company is available.
We also suggest you please connect with us over support:: https://makewebbetter.freshdesk.com/a/tickets/new so that we can assist you in a better way.
Regards, MakeWebBetter
This plugin does not do what i think if would do I thought I would be able to allow customers to track there product locations right inside my store page
Thanks for purchasing our plugin.
We suggest you contact us over support by link:: https://makewebbetter.freshdesk.com/a/tickets/new So that we can assist you in a better way.
Regards MakeWebBetter
Can a guest user track a shipment just by using a “tracking number”? Or do they need to login or use “Order ID and email” to check that?
Thanks for showing an interest in our plugin.
The guest user needs to use “Order ID and email” to check the Order Status.
If still, you have any queries then we request you to contact us over our support by link https://makewebbetter.freshdesk.com/a/tickets/new where we can assist you in a much better way regarding your queries.
Regards MakeWebBetter
This plugin did not work with my site. Can I just get the social plugin instead or perhaps credit if possible?
Thanks for using our plugin.
As we have checked and found that you have already connected us over Support and our team has fixed your issue, so we suggest you to discuss your issues on our support.
And also we would like to tell you that swapping of the products are not allowed,
Regards, MakeWebBetter
Hi, your front and back end demos are not working, I’m getting Failed to load resource: the server responded with a status of 404 (Not Found)
Thanks for showing an interest in our plugin,
We are working on it, and fixed it soon.
Regards MakeWebBetter
Hello,
I have checked your plugin and i long time research like that plugin but i have few questions before purchase.
1- I have an agreement with a shipping company which has not listed your shipping companies, if i provide API documentation , could you please integrate with it?
2- I have a book store, and sometimes customers placed orders which has more than one book. So sometimes i supply a book immediately and sometimes i do not supply a book. So i want to make custom order status like that this book supplied and this book not supplied and i want to make partial refund if the book not supplied. Can this plugin do that?
Thank you and GLWS
Thanks for showing an interest in our plugin.
Yes,we will integrate with your shipping company but it will take time and it will be chargeable.
When you choose any API integration then you are only able to show those status which are comes from the the API, we provide the tracking of the WooCommerce status which did not depends upon the API, but you can create your custom order status and do tracking accordingly.
If still you have any queries then we request you to contact us over our support by link https://makewebbetter.freshdesk.com/a/tickets/new where we can assist you in a much better way regarding your queries.
Regards, MakeWebBetter
Everytime I try to upload your plugin I get this error:
The link you followed has expired.
Please try again.
We request you contact us over our support by link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a much better way regarding your queries.
Regards, MakeWebBetter
Thanks for showing an interest in our plugin.
We have to check the availability of tracking API for NIM Express that means if the tracking API is for public use we will integrate it in our product.
But for now you can use 17Track tracking feature which is currently present in our plugin so that you can track the orders.
If you want to try that feature you can request for the personal demo.
Regards MakeWebBetter
Hi, your demo is not working, the space still loading after 20 mins also. can you please check the same and fix it, so i wish to see the demo before my purcahse
We appreciate your feedback.
We are facing some issue which slows down the demo, working on this and soon fix it.
Regards MakeWebBetter
Hi, can one update/add tracking info into this plugin via the woocommerce rest api? Or, asked differently, are the meta fields used for storing the tracking info per order private or public meta ? (with underscore or not). I need to know this before purchasing so i know if i can integrate it into my shops workflow. Thank you.
Thanks for your showing your interest in WooCommerce Order Tracker.
We request you contact us over our support by link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a much better way regarding your queries.
Best Regards MakeWebBetter
it sais “you are not allowed to visit this page” after i login…. isn’t there an email where i can contact you or could you just answer that simple question publicly, i am sure others would be interested in knowing if its api compatible or accessible too Much appreciated
We appreciate your response.
The tracking page will work only when you login to demo and go to my account page orders section there is track order button in each placed order. If you want to ask some questions please contact over our support. For API functionality we will provide you personalised demo so that you can test it with your credentials.
We request you contact us over our support by link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a much better way regarding your queries.
Regards, MakeWebBetter
this plugin supports the https://www.17track.net/en ??? you need ip for this ?
Hello,
The feature you have requested for we are already implemented it 85% and after development with testing will release the newer version holding this feature.
If you want to discuss with our development team you can connect us over Skype -makewebbetter
Thank you Makewebbetter
when will be ready ?
Will try to complete by the end of this upcoming week.
Hi! Pre-Sale Questions: 1. Does this plugin work with Wordpress Multisite Network? 2. Does this plugin allow for partial shipping? If one item ships will it allow me to send a notification saying that the item has shipped- but leave the order open as a “partial complete” status or something similar?
Thanks in advance,
Thanks for your showing your interest in WooCommerce Order Tracker.
We request you contact us over our support by link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a much better way regarding your queries.
Best Regards MakeWebBetter
Just did. This is very annoying to have to submit my request twice. Once here and then be told to submit a non-technical non-support question to your support forum. It’s a basic pre-sales question.
Hello,
Our technical team will assist you over Support from now.
Best Regards MakeWebBetter
Hello supportatmwb can i request a trial to your website ? we will just check if it works fine in our website and also , we want to check if it works in mobile app that we’re currently developing we were using ionic in mobile app.
Hello Alya_Panit ,
Thank you for your Interest in our Plugin.
Yes, you can have a trial of our Plugin by requesting us for a personalized demo. Here is the URL: http://demo.makewebbetter.com/woocommerce-order-tracker/request-for-personal-demo/
You can also connect to us over our Support by using the link https://makewebbetter.freshdesk.com/helpdesk/tickets/new so that we can have a discussion about your requirements.
Regards, MakeWebBetter
Hello makewebbetter, i replied to your email.
Thanks for your kind response.
Our team team will assist you soon.
Regards, MakeWebBetter
Hello makewebbetter, Done checking it sir, my question sir does your product will appear in ionic platform ? we we’re currently developing a mobile app using ionic platform, and our website is woocommerce
We have discussed a solution over our support.
We are here to help you.
Regards, MakeWebBetter
Hello a prepurchase question, does this plugin support polylang / multilingual site? Can you translate the strings? Regards
Hello,
Thanks for showing an interest in our product.
We would like to let you know that, we have provided .Po file so that you can translate the plugin in any language using Po-editor or Loco Translate.
For further assistance, we suggest you contact us over our support by link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a much better way.
Best Regards MakeWebBetter
Thank you for your answer, if I understood correctly, you also can add “estimated shipping / delivery time” in mails and on product page also with this plugin ?
Thanks for your showing your interest in WooCommerce Order Tracker.
Yes we have provided a Setting on Order Edit Page from there admin can add estimated shipping/delivery time which will show on mail and as as well on the order tracker templates so that user can can track their order in real time.
For further assistance, we suggest you contact us over our support by link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a much better way.
Best Regards MakeWebBetter
Hello, I have a question about this plugin. 1- this plugin support wpml? 2- we can update tracking order manually? 3- his support rtl language?
Thanks for showing an interest to our product.
We would like to let you know that, we have checked about the possibility. Soon we update the new version.
Yes, admin can update track the order manually.
Yes, it supports the rtl language, user can change the text according to his language.
For further assistance, we suggest you to contact us over our support by link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a much better way.
can you give my a date of update becouse we need it suport wplm before install it in or store
Hello,
Currently we do not have exact schedule for the release, you can connect with us over support, and our team will update you whenever we release it, or you can have notification in the product page changelog about the release.
Regards
Hello,
Is the plugin WPML compatible?
Hello,
Thanks for showing your interest in our product.
We would like to let you know that, we have to check for the compatibility of this plugin with WPML. As we are already working on our product and very soon we will release our new version.
For further any assistance you can contact us over our support by link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can discuss the things and can assist you in a much better way.
Regards, MakeWebBetter
Hello,
Thanks for reaching us!
We request you to please connect us over support desk https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can discuss the things and can assist you in a better way.
For better and fast communication, please reach us to Skype: makewebbetter
Regards, MakeWebBetter
Hi. thanks for previous answer, i have installed the plugin, it works, but when customer revisit the site to retrack back the order, where is the button to go to the track order page? thanks
Hello,
Your customer will have to go to my account page and then go to orders section, then they can see the track order button.
If you have further queries, then please contact us over support by following the link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a better way.
Thanks and Regards
