2092 comments found.
The folders don’t show up when using the Gutenberg gallery block? Is it possible to do this?
Hi there! Yeah, this is possible with Real Media Library. Can you please tell me your currently used Real Media Library version? Best regards, Matthew 
I’m using 4.5.0. (Not sure what the number was before I updated, but it was current.)
Can you please send a screenshot to support@matthias-web.com so I can check that?
Is this gallery plugin supposed to load only 16 pictures into post? When I choose “Real Media Library Gallery” in Gutenberg, it allows me to load only 16 pictures into post.
Hi there! Thanks for your message. I have reprocedured the issue and fixed it. If you need a prerelease version you can contact me support@matthias-web.com so I can send it to you. Best regards, Matthew 
No Folders found in Media Library anymore – any issues with the plugin at all? Running latest version of plugin and also WP
Hi there! What version of the Real Media Library are you using? Can you also check this out: https://matthias-web.com/2018/05/31/release-4-0-complete-code-rewrite/#Troubleshooting Best regards, Matthew 
Wow that was fast – I am using 4.4.1 I have it on my site and also I am working on a new one in Dev mode to replace it so I tried in both just incase. the left navigation and folders are gone. Ive read that link but to be honest I dont understand what it is telling me 
I updated from 4.0 version to
thanks Matthew
Can you please send a demo login to support@matthias-web.com so I can check that? Best regards, Matthew 
Hi,
If this plugin is installed and there’s a bunch of images already uploaded, I believe it is assigned the ‘Unorganized’ folder. Is there a way to mass-select images to put into a new folder/category? I would hate to have to do it one-by-one for thousands of images.
Hi there! Yeah, you can move multiple files: In list mode use the checkboxes and then drag an item, and in grid mode use the “Bulk select” functionality. Best regards, Matthew 
just wanted to let you know that when I try to update from 3.0 to current, I get UTF-8 issues…. All my icelandic letters in the folder structure are all F’ed up… Can you please take a look, I would really like to update my very old setup
thanks.
ps. I had to revert to 3.0 and everything is good for now… But as I said I cannot update because of this
thanks.
Hi there! How many folders are affected by this? Unfortunely this was a broken change for the new update since a specific v3 version. What happens when you install the new version, rename a folder with the new correct name? Best regards, Matthew 
I can not Activate plugin – after entered activating code I get massage:”An unknown error occurred” and “Could not determine if updates are available for WP Real Media Library. WP HTTP Error: cURL error 35: Cannot communicate securely with peer: no common encryption algorithm(s). http_request_failed
Hi there! It seems your server can not correctly communicate with a HTTPS secured server. Please check out this: https://stackoverflow.com/a/36774844/5506547 or contact your hosting provider. Best regards, Matthew 
Hi, There seems to be an issue when feeding a folder that is in a sub > sub folder. It adds the parents images and weird links.
Hi there! What do you mean exactly? Best regards, Matthew 
Hi, I got the following error message: “It seems that the WP REST API endpoint tree could not be reached. Are you using a plugin like Clearfy that disables the WP REST API?”
I’m not using cearify and I deactivated the cache plugin but still got this error. Any idea why?
thank you, oliver
Hallo! Ich werde hier auf Deine E-Mail antworten. Es scheint, als wäre Deine WP REST API nicht erreichbar, kannst Du auch bitte folgendes prüfen: https://matthias-web.com/2018/05/31/release-4-0-complete-code-rewrite/#Troubleshooting Beste Grüße, Matthias 
Hi, I’m enquiring about WordPress Real Media Library
Purchase code: c60620a5-9677-4129-ad22-002e8719c660
Recently all my settings in folders and sub-folders have suddenly disappear. Is it due to an update? How can I recover my previous setting? Thanks for your response Best regards, Alain HIJE
Hi there! Have you updated from < v4 to v4? If yes please have a look at this: https://matthias-web.com/2018/05/31/release-4-0-complete-code-rewrite/#Troubleshooting Best regards, Matthew 
Can u pls reset my key
Hi there! Please send your purchase code to support@matthias-web.com 
function svg_mime_types( $mimes ) {
$mimes['svg'] = 'image/svg+xml';
return $mimes;}
add_filter( 'upload_mimes', 'svg_mime_types' );
function svg_size() {
echo '<style>
svg, img[src*=".svg"] {
max-width: 150px !important;
max-height: 150px !important;
}
</style>';
}
add_action('admin_head', 'svg_size');
I wanted to switch over to your plugin though because I liked that I could make favorites categories without having to move the file from the main category folder. However after I installed your plugin I no longer get a preview on the .svg files as you can see in this screenshot….
https://i.imgur.com/rU4UAPw.png
Is there any way to fix this issue at all? Otherwise this plugin is useless for me as I have 1000’s of .svg files and I must be able to see them. Thanks for your help.
Hi there! I have implemented this feature for you: “Show SVG images correctly in list and grid view”. I have not added the feature for upload_mimes, this has still done by yourself. Please contact me support@matthias-web.com so I can send you the prerelease version. Best regards, Matthew 
Hi,
I would like to post buddypress member media galleries on a front-end WP page
Each image would be displayed on this page according to 2 criteria
a) an xprofile numeric field
b) a select field of rtmedias which allows to take into account the choice of display of the member (registered members, my friends …)
Is this possible with your plugin and maybe another plugin?
Regards
HI please, Thanks
Hi there! Sorry for the delayed answer. Unfortunely I do not know a lot of BuddyPress but if you are developer you can extend the Real Media Library with functionality: https://matthias-web.com/wordpress/real-media-library/documentation/ Best regards, Matthew 
Hi, ok thanks
Elementor Builder Issue: no Media Object is shown in Elementor Page Designer
no Media Object which is uploaded to the Media Library is shown in any picture selection screen within elementor UI controls/elements.
Any idea regarding this very cirtical issue, because after the deactivation of “Real Media Library”, all Media Library objects are availble in any image related UI controls/elements.
Hallo! Welche Version von RML verwendest Du? Beste Grüße, Matthias 
die neueste RML Version 4.4.0
Kannst Du mir bitte kurz einen Demo Login auf support@matthias-web.com zukommen lassen, mit einem kleinen Screenshot wie ich das Problem nachstellen kann? Beste Grüße, Matthias 
After upgrade from 4.2.0 to 4.3.0 I noticed issues that might be related with cache stuff. Step to reproduce in Chrome: Create a new folder > Click on the folder > The folder “vanish” after the reload. This issue does not happen when using in incognito window or when force-refresh is made (shift + f5). Wrapping up, is this issue fixed on this latest version?
Hi there! Can you please try to update to v4.4 and check if the problem is fixed? Best regards, Matthew 
i have bought your product i need make gallery from folder. but i have some issues
i need 1) show title below picture 2) i need pagination option
i basically have page -and i can make it in divi 3.0 builder gallery.
here what it need to bee look like https://grafoteka.lv/sig/galerija/and here is what i can now do with your plugin
here is what can i do with my knowledge and your plugin https://grafoteka.lv/sig/test/shortcode
[folder-gallery fid=”13” columns=”4” orderby=”rml”]
Can i add to shortcode options or make other way something??
Hi there! The [folder-gallery] shortcode uses the WordPress standard [gallery] shortcode to generate the gallery in your frontend. If you are using by default the [gallery] shortcode with other options / attributes you can also pass them through [folder-gallery]. Best regards, Matthew 
Hi MatthiasWeb, I’m absolutely loving the plugin!! Big shoutout to you guys.
There is only one problem. I’m using the latest WP config, except I’m stuck at using version 3.4.8 because newer versions are giving me a spinning loading icon. Is there perhaps something I can do to get it working?
Greets, Max!
Hi there! Thanks for your words. When updating to v4 can you please check out this when you have issues with loading: https://matthias-web.com/2018/05/31/release-4-0-complete-code-rewrite/#Troubleshooting Best regards, Matthew 
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Hi, I was notified that there is a new version of WP-RML. After downloading the file ‘codecanyon-13155134-wordpress-real-media-library-media-categories-folders’ and trying to install the plugin after uploaqding the zip file in the wp-backend I get: ‘Das Paket konnte nicht installiert werden. Es wurden keine funktionsfähigen Plugins gefunden.’ That translates to ‘The package could not be installed. No functional plugins were found.’ But I happily use WP-RML every day. My code is: 6a2aca4e-9ddd-4b68-a4bd-5617649e7850 – 29 Nov 2017
Hi there! Please unzip that file and you will find an installable real-media-library.zip file. Best regards, Matthew 
Thanks, that gives me: Plugin-Installation aus Datei: real-media-library-4.4.0-plugin.zip Entpacken des Pakets …
Das Plugin wird installiert …
Der Zielordner existiert bereits. /var/www/web9/htdocs/wp-content/plugins/real-media-library/
Plugin-Installation fehlgeschlagen.
Do I have to manualy delete that?
Ja, das Plugin zuerst deinstallieren und neu hochladen, die Ordner bleiben bestehen. Grüße, Matthias 
Good day. Today I bought the second license of your product – I paid. Unfortunately, I forgot that I still have 1 license (not used). Is it possible to get a refund?
Hi there! Yeah, it’s possible, just have a look at this: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- Best regards, Matthew 
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The description says:
If you buy, you get: Forever FREE updates and high quality and fast support.
but it also offers to buy additional 6 month support. Which one is correct ?
I am asking as I am about to buy a license for another website where I could use it.
Hi there! If you buy a license you get forever free updates for that plugin, you do not have to extend support for updates. But a developer always likes to see questioners (for example email support or comments) when they have extended the support – that motivates us. Best regards, Matthew 
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Hallo,
wir haben beide Plugins installiert in einer Multisite installtion (RML, RML Physical Folders and SEO rewrite). Zusätzlich ist auch der Rename Handler installiert von Meow Apps. Trotzdem bekommen wir in der Multisite:
You have currently not activated any rename handler. Please activate a rename handler in the admin toolbar.
Wie aktiviere ich den Rename Handler denn? Es gibt nirgendwo eine Option. In der Admin Bar fehlt das kleine Icon mit der Festplatte.
Danke für eine kurze Info.
Grüße
Tobias
Hallo! Kannst Du mir kurz einen Demo Login zukommen lassen support@matthias-web.com damit ich mir das ansehen kann? Beste Grüße, Matthias 