1091 comments found.
Hi! I get 404 when trying to view your readymade pages: https://elementpack.pro/ready-pages/ Thanks!
Hello, we are sorry for upgrading issue. but don’t worry we will solve them very soon but don’t worry we are with you just a upgrading issue nothing else. by the way our support link is: https://bdthemes.com/support/
Hi! With the register element, do you choose user roles for that? Can I use it to register to booked + woocommerce plugin? I also wonder if you could consider adding an invitation code to your register form? So that one can’t register unless one have got a code? That would be super awesome. I have been searched for that a lot. Thanks!
Thanks for your feedback. but we use default register form because of global usage for all user.I understand your point but i am sorry it’s not possible because of we need to think all user usage. but social login will come soon.
It just works badly with Elementor, plus the majority of the demos to import give error 500 on the server side. Can you ask for a refund?
I have asked for assistance 3 days ago but I have not seen any kind of response.
Hello, we are sorry for upgrading issue. but don’t worry we will solve them very soon but don’t worry we are with you just a upgrading issue nothing else. by the way our support link is: https://bdthemes.com/support/
Refund link is: https://codecanyon.net/refund_requests/new
Hello, I send you a support ticket explaining the problems and with captures, also pass the URL with username and password, when they have time review please, thank you. 
replied
Hi, When you try to edit WooCommerce shop page and add WC – Products section, pagination not working, I mean when you click on the number it doesn’t go to the next product page. Another issue is that the price tag is so big and can’t change it.
Hi, Can you send us your website link so we can give a right solution after investigate the problem? our support link is: https://bdthemes.com/support/
Hi there,
Only half of my current Gravity forms will load into your Elementor widget.
Is there any specific reason why a bunch of the forms will not load? I have checked and all were set up very similar.
Not sure what to do here
How much gravity form you have? Strange issue can you send us support ticket with website access? support link is: https://bdthemes.com/support/
Hi,
Congrats on the plugin!
Pre-sale questions if i may? reading through the comments, your plugin seems to have a number of issues:
1. ‘Max Post Limit’ issues with Elementor Pro. Usually, 256MB limits should suffice for most plugins but it appears not to be the case with yours? We are drawn to your plugin due to possible compatibility with Elementor!
2. Options to style widgets elements e.g Typography etc.
On a different note, plugins rely heavily on WP updates, I’ll hate to think that a future core WP update may render any customization we make.
Any thoughts on this?
Hello, Thanks for your comment.
1. If you installed multiple addons like Element Pack so you need more memory it’s a simple equation. but there are not compatibility issue right now if any issue create in future we try to solve as soon as possible.
2. All elements have huge customization option. You will don’t need any any changes most of update but if there any changes issue came we must inform you that must need to change or update. But don’t worry we always try to solve all issue to avoid client end changes.
Best Regards Selim Rana
Hi, firstly thanks for your reply.
Issue raised was compatibility of your plugin with ‘Elementor’
I DO NOT have issues with Elementor however a few of your customers have reported loading issues with YOUR Plugin whilst trying to edit with Elementor.
You advised increasing PHP memory limit to 350M which did not resolve the issue.
Please read other comments and respond accordingly instead of assigning blame to Elementor or server PHP limits, all other plugins out there cope with less than 256M.
‘Don’t worry’ doesn’t cut it, there is compatibility issues.
Thanks
We have lot’s of widgets (110+) so it’s need some more memory that means not need more than 128M but if you have multiple addon like ours so you must need more memory for load all addons correctly.
Most of user need 256M+ memory who installed more than 4-6 addons in his website. I hope you understand it.
by the way you don’t need to ask us lot’s of question just buy it and install, if you think it’s not work for you we refund you because we always promise 100% money-back anytime
So despite my reservations, i purchased your plugin.
A simple theme installation returned this:
Installing Theme from uploaded file: bdthemes-element-pack.zip Unpacking the package…Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Did you not include the style.css file in the zip?
I think you are trying installing a plugin as theme please see this video: https://youtu.be/aAjGxtgxjpE
Hi, I know the difference between a ‘Plugin’ and ‘Theme’, in your zip you included the /Extra directory which contains /RootenTheme and /UsefulPlugins, As you advised to try the rooten theme i tried installing the ‘rooten.zip’. Hopefully you can shed so light on this thanks.
It’s working fine for me can you share your website access via support ticket so we can check what happen there?
Your initial solution to my issue is ‘It’s working for me’? Why is your customer support very poor? I had my concerns making a purchase! i do not have time to waste. You zip simply does not have a style.css included in the Theme! please provide an update zip containing the above mentioned.
Also, the ‘Ready-Made Blocks’ folder is EMPTY! please, can i have the JSON files for the blocks as shown in your demo? Thanks for your time.
I am sorry for misunderstand because we checked it carefully. style.css already there: http://prntscr.com/n8q3eq (same package just downloaded from codecanyon) maybe you did something wrong.
Just test again now: http://prntscr.com/n8q9wp
I told send us support ticket so we can check what happening there? I can’t share any files here. I hope you understand my point.
Support ticket raised, please have a look. Thanks
replied.
Hi, I asked for a refund via your support page. You told me to contact you here. Kindly refund. Thanks.
It’s ok send from here: https://codecanyon.net/refund_requests/new
Hi there, this plugin does not work while in elementor, it is constantly loading – disabling this allows it to load. Increasing the PHP limit did not fix this either, seems this is an issue judging by the comments made here too. Can you please direct me on how to fix this (without providing an account login to you).
Can you add those line in your wp-config.php file?
define('WP_MEMORY_LIMIT', '350M');
set_time_limit(90);
I hope those line can solve your loading screen problem.
Don’t forget to check your Elementor > Element Pack Settings > System Requirement tab so you understand what you should need to do.
Hi, may i know why i cannot find the faq element on this plugin https://elementpack.pro/demo/element/faq/
Hi, please see this video: https://www.youtube.com/watch?v=8-CDL41ZBms&list=PLP0S85GEw7DOJf_cbgUIL20qqwqb5x8KA&index=193&t=0s
I see so i need to install the faq plugin?
Yeah you are right
Hi, after i install the faq plugin then try to create one faq question but when i go to preview it show the page is could not found https://i.imgur.com/4wkVmZS.png
Strange problem, Can you send us support with your website access? support link is: https://bdthemes.com/support/
I has submit the ticket please check on it (TB55B146A-001-GB2)
Hi, are you there? my ticket until now still haven’t get reply
Please check now. Some how it was permalink issue. I just save the permalink it’s working fine now.
Why the support team feedback is quite slow??? my ticket was reply until now still havent give me feedback
My support team on vacation hopefully they back soon and speed up all work. I am sorry for inconvenience.
when they will back from vacation?
replied please check
Beauty saloor page 2 json not included . pls check
Don’t worry we will add all in next update
When you get a chance, please add JSON Style support for Open Street Map – (https://openmaptiles.org/styles/)
Thanks for your message, we will try to integrate soon if possible.
Hi! How can I get the pages and blocks available into Elementor? Thanks!
Please see those video so you can easily import them in your page:
https://youtu.be/seQlYR2nrXY (Ready Pages Import) https://youtu.be/Qd_Kw4741p8 (Ready Blocks/Section Import)Bought the package only for their WooCommerce page widgets. BUT. The relevant widgets (My Account, Checkout, Cart) have nearly no style or advanced options or aren’t showing any content to customise at all. Makes the plugin useless for me. Please refund.
Hi, Thanks for your feedback. We added most common things for edit. anyway can you tell me which option you need actually?
Hi ! Let’s start with those two: 1) typography within all WC Elements (there are options at some but they are mostly missing) 2) How to edit “my account” subpages?
Ok, Don’t worry we will add more customization option soon.
Hm. Not quite the answer I have hoped for, but let’s see.
Hi
Loving your plugin
we need this post grid so we can show title, “DATE” and category over the image BUT we also need the filters along top to filter by category?
https://bdthemes.net/demo/wordpress/element-pack/element/post-grid/Thanks for your feedback, I am sorry to say filter option not available in post grid. but we have a plan to add this feature in future.
Just bought plugin, can’t register on your website – no email receive
Our website working fine, do you need to send us any support ticket? so look here: https://bdthemes.com/support/
Hello, they have a support forum to ask questions and those things ….
I did not get it, Can you tell me again here?
Imported template, error 500? Used php 7.2
Can you send us your website access so i can check what happen there?
I have just noticed and appreciated the disabled zooming when scrolling with the mouse wheel over a openstreetmap widget. However, as a website user I would like to scroll in the map using the mouse wheel. On some sites I have seen a map-widget (it was google-maps) where a user is able to scroll by pressing “Ctrl” and turning the wheel. Is it possible to provide such a behavior for the openstreetmap widget as well?
We will try to add this feature if possible.
have to use elementor pro? can only use elementor free?
Yeah our Plugin support both of free and Pro version of Elementor
Ok thanks…
Welcome.
Your plugin makes the Elementor widget section not loading. I turned off, works. Just a blue circle endless loading on the left Elementor widget panel. Some conflict issue is here, I use the latest version. 3.0.9 . Let me now ASAP! Thanks.
Hello, please send us support ticket with your website access so i can check what happen there? https://bdthemes.com/support/
I cannot use due to “Max Post Limit” issue. (Currently: 8M (Min: 256M needed) How could I increase that one?
Please contact with your support or send us your website access + FTP access so we can fix the problem.
You can use our support ticket for send access: https://bdthemes.com/support/
