2092 comments found.
Hallo Markus, ich habe mir soeben das Plugin gekauft und bin mega zufrieden. Endlich mal Ordnung in diesem Medien Chaos. Jetzt hätte ich nur eine Frage. Kann ich nur bei Seiten diesen Code eingeben zu den angelegten Ordnern oder auch bei neue Beiträge? Kann es bei Beiträge leider nicht finden. Vielleicht kannst du mir da weiterhelfen.
Danke und lieben Grüße, Wolfgang
Hi Wolfgang. Welchen “Code” meinst Du? Das Plugin funktioniert auch innerhalb des Medien-Dialogs, den Du zum Beispiel auch im Editiermodus von Seiten und Beiträgen siehst. Beste Grüße, Matthias 
Hello!
I use Real Media Library with Essential Grid. Now if I choose Real Media Library as a source with full image size parameter as “original”, Essential Grid’s lightbox doesn’t open some of the photos, showing “The requested content cannot be loaded. Please try again later” text. How can I solve this issue?
Hi there! What version of Rela Media Library and Essential Grid are you using? Were you already in contact with Themepunch? Best regards, Matthew
Of course I have all the last versions of everything 
Wordpress – 5.1, Avada Theme – 5.8.2, Essential Grid – 2.3.2, Real Media Library – 4.2.0& I have no support for Essential Grid anymore so I have only the chance to discuss this issue with you here.
Hi there again! Sorry for the delayed answer. Can you please send a demo login to support@matthias-web.com so I can check that? Best regards, Matthew
Hello!
I use Real Media Library with Essential Grid. Is it possible to add some custom fields for media files, so it would be possible to use “Filter” option in Essential Grid? I used to add images to Essential Grid manually and had a possibility to attach a lot of information to them (such as title, date, excerpt, meta and filters). Now adding albums via Real Media Library source I have no chance to use that information. It would be so much better to use filtering by keywords or years. But now I can only use sorting by some parameters (mainly date and title) and only in ascending or descending way.
Hi there! I do not know exactly how this works behind the scenes in Essential Grid. Perhaps there is a functionality so you can set the filtering from external data (in this case the media library item). Best regards, Matthew
Hello, is there a trash bin for images that have accidentally been deleted? Thanks!
Hi there! For this you have to activate the trash functionality manually in your WordPress installation. This can not be activated through a plugin: https://philkurth.com.au/wordpress/enabling-wordpress-media-trash-feature/ Best regards, Matthew
If a file is shifted from one folder to other, its also changed in Database? My concern is shifted product images from one folder to other.
Hi there! Thanks for your interest. To organize the files physically, too, you can use an add-on for this: https://matthias-web.com/go/codecanyon/23104206 Best regards, Matthew
This doesn’t answer my questions. I have product image say > wp-content/imported folder. I move it using this plugin to wp-content/upload folder Does this plugin changes the location of that image in database too? Please answer yes or no
Hi again! The files need to be registered in WordPress media library. Then you can add all that files to the queue with the above plugin and it also adjusts the database entries (through the Rename Handler + Media File Renamer). Regards, Matthew
I have created a main folder called Art, with a number of subcategories in it, I want to create another main folder called Music, but when I try to create it the folder ends up in the Art folder. Here’s the current structure https://www.bvhprods.com/Menu.png
I want to create another folder like Art, but not inside the Art folder http://www.bvhprods.com/Menu2.png I would like to see a folder called Music underneath it. How would I do that. Thanks.
Do you have a plugin to organize pages?
Well If I can’t create a new main folder, how does one drag a folder into another folder?
Hi there! Yeah, to manage pages with cateogries you can for example use this plugin: https://matthias-web.com/go/codecanyon/13580393 . And if you want to create another main folder, you have to select “Unorganized” or “All files” and then create a folder. To drag&drop folders use the second button from right in the toolbar “Rearrange”. Best regards, Matthew
Can I manage pages with no categories with that other Plugin?
Ok, thanks, now I can move the folders, thank you!!!!
I created all the pages on this website https://robertafabiano.pairsite.com/ with no categories. Can I create categories after the fact, then use the WordPress Real Category Management plugin?
Yeah, Real Categories Management plugins creates a category-tree for pages and you can organize them within categories. Regards, Matthew
Sorry but we had some trouble with our customer Page. We need to make some roleback and restore old website. Unfortunately now we needed to upload and activate the purchased media Plugin again. Unfortunately it does show us a message that the purchase Code is invalide. could you help.
Hallo! Bitte lasse mir Deine zu deaktivierende Domain + Purchase Code zukommen, damit ich mir das ansehen kann bzw. die Aktivierung löschen kann. Beste Grüße, Matthias
Sauber www.stadtwerke-ludwigsfelde.de
23a5e614-86d7-4cc4-8d2c-701f1d452369
Liebe Grüße aus Leipzig
Matthias
Hi nochmal. Entschuldige meine verspätete Antwort. Ich habe gerade in der Datenbank geschaut, kann aber keine solche Seite finden: stadtwerke-ludwigsfelde.de Grüße, Matthias
Komisch. Hm. Ich hab das glaub ich nur für diesen Kunden damals purchased. kannst Du schauen was auf unserem “Deckel” da sonst noch angemeldet ist? Eventuell hat das ein Kollege falsch angemeldet oder den Key woanders verarbeitet. Die Projekt Entwicklungsdomain war übrigens http://ludwigsfelde.cli.ivato.de/ eventuell ist da der Hase im Pfeffer. Danke LG zurück Matthias
Hat sich erledigt. Geht jetzt DANKE LG
Hi! Thank you
Hi. Just bought this plugin yesterday.
Apparently when I enter the purchase code, there is popup say there I succesfully registered the plugin. But when I go to the Media Library, it still says plugin unregistered.
So I go back to the plugin section then the plugin needs me to register. So this happens over and over again. Any idea?
Hi there! What plugin, WordPress and PHP version are you using? Best regards, Matthew
Update
Hi. Sorry, it seems the problem somehow related to my corrupted database and I have repair the database in PhpMyAdmin.
Has been great so far! Thanks for the reply
Hi, this license support sub-domain or not? Because I want to use it a staging site before push it at production site. Thanks.
Hi again! One license can be used for two sites: The test/dev installation and the productive site. Best regards, Matthew
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Looks great….how could I get a client to upload to just their folder?
Any third party plugins?
I was going to go the way of Facebook Gallery for clients but the setup and reknewal of tokens every 60 days puts me right off that idea.
Hi there! Unfortunely such a functionality is not available at the moment. Developers can extend the permissions by filters for example to restrict access to a folder: https://matthias-web.com/wordpress/real-media-library/documentation/ . If you want to create an add-on I can help you with the API, just join my slack channel: https://matthias-web.com/slack . Best regards, Matthew
Hi,
with Windows server media library is not working. Problem is with how the plugin queries the folder structure from database. Windows MySQL fails with user variables within sub queries. Can’t see anything in media library because of this (500 error).
Any chance to alter the code so that user variables are not used to get the structure?
Unknown column ‘_id’ in ‘where clause’ in SELECT rmldata.*, rmltmp.lvl AS lvlup FROM ( SELECT @r AS _id, (SELECT @r := parent FROM wp_realmedialibrary WHERE id = _id) AS parent, @l := @l + 1 AS lvl FROM (SELECT @r := -1, @l := -1) vars, wp_realmedialibrary m WHERE @r <> -1) rmltmp JOIN wp_realmedialibrary rmldata ON rmltmp._id = rmldata.id WHERE rmltmp.lvl > 0 ORDER BY rmltmp.lvl ASC
Hi there! What version of the plugin have you installed? Best regards, Matthew
Hi, sorry haven’t noticed your question. It was the latest back in february, functionality broke after update. I’ll try if it is fixed in the latest version.
Hi, Is there a limit on number of websites that your multi-site plugin supports? if yes.. how many?
Thank you
Hi there! The limit is your computing size (CPU, RAM, Server, ...). The license can be activated for two WordPress installations (test + productive). Best regards, Matthew
Hello there, I have been using Enhanced Media Library for mostly taxanomies. and I am considering move to Real Media Library but I was wondering if there is a migration guide. coz I don’t want to break any of my data structures. Thank you
Hi there! Yeah, you can import that categories and relations to categories to Real Media Library in Settings > Media > Reset. Best regards, Matthew
I just purchased WordPress Real Media Library, is this <codecanyon-13155134-wordpress-real-media-library-media-categories-folders-wordpress-plugin.zip> the file I upload to WordPress? Where are the installation instructions?
And where is the license key?
Never mind, I figured it out. Thanks.
Just installed and tried out WordPress Real Media Library, absolutely amazing plugin, worth every dime. So, if I want to install on another website I need to purchase another license, is there a way to tag the licenses per domain name so I can keep track of what license goes with what site?
Hi there! Nice to hear that you like the plugin. No, currently there is not such a future, sorry. Best regards, Matthew
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we are unable to delete media files after adding them to our newwly created folder why? it asked to instal file renamer which we did also and still the same issue persists.
Hi there! Sorry I do not exactly understand. Can you please explain further? Best regards, Matthew
Hi there,
This is the second time I am contacting you guys I purchased 2 plugins from you and they are working extremely slow.
I need some help fixing this issue before I deliver the project to the client. media files are not always loading and we are having speed issues on the plugin.
Please get back to us as soon as possible because we are stuck on the project because of your plugin.
Thanks, Ash
Hi again! What two plugins are you using? Sorry currently I can not associate another ticket from your user. Can you try to deactivate Real Media Library and check if you can delete a file? Regards, Matthew
I am using these 2 plugins:
WordPress Real Physical Media – Physical Media Library Folders & SEO Rewrites
WordPress Real Media Library – Media Categories / Folders File Manager
when trying to do add media on a post, it is taking forever to load my media folders and media files, and most of the time I am getting errors
do you have a support portal so that I can show you ?
Is there anything in the error log? Yeah you can send to support@matthias-web.com . Also check out this: https://matthias-web.com/2018/05/31/release-4-0-complete-code-rewrite/#Troubleshooting
Hi, Does this plugin offer the option to organize posts, and pages into folders?
Hi there! Perhaps this can be interesting for you: https://matthias-web.com/go/codecanyon/13580393 (also a plugin of mine). Best regards, Matthew
Feature idea: Better compatibility with “Dark Mode” (https://wordpress.org/plugins/dark-mode/).
More and more people use it. And plugin developer adds support.
Hi again! I will reply to your other comment https://codecanyon.net/comments/21377519 .
Hi Matthias,
I think your plugin is amazing but we have had a problem since installing it and I was hoping you could help me figure out a solution.
Since installing, we haven’t been able to upload without the dreaded “http error”.
At first I was able to upload (twice) a png screenshot.. but no JPGs and since then, nothing at all.
I did all the usual things like :
php_value max_execution_time 90 php_value max_input_time 150 php_value max_input_vars 1000 php_value memory_limit 256M php_value post_max_size 8M php_value session.gc_maxlifetime 1440 php_value session.save_path ”/var/cpanel/php/sessions/ea-php72” php_value upload_max_filesize 7M
And also switched the editor to GD using the following :
function ms_image_editor_default_to_gd( $editors ) { $gd_editor = ‘WP_Image_Editor_GD’; $editors = array_diff( $editors, array( $gd_editor ) ); array_unshift( $editors, $gd_editor ); return $editors; } add_filter( ‘wp_image_editors’, ‘ms_image_editor_default_to_gd’ );
I turned off Smush, the image optimizer (which was on before and then I turned off)
I added : AddType x-mapp-php5 .php at the top of htaccess.
Now I’ve turned off both Smush and your plugin, and it’s still not working.
Do you have an idea?
Hi there! Unfortunely never had such a situation, sorry. So, you can confirm that it is not an issue regarding Real Media Library because you have deactivated it? Perhaps there is something useful in the error log for you. Best regards, Matthew
Unfortunately, there is no error log. Not in the root WP folder, nor the wp-admin folder. But this only happened after installing the plugin… 
Hi again! Generelly Real Media Library does not modify anything in your WordPress installation so when deactivating the plugin does nothing help it is caused by something else. Unfortunely I do not know what the problem can be here, perhaps you can ask your hoster. Regards, Matthew
Re: WordPress Real Media Library
I am building a new website at https://robertafabiano.pairsite.com/ , when done I will change urls to http://www.robertafabiano.com , when I make that change will that affect the licensing agreement, or will it be a seamless transition. Thanks.
Hi there! I think this is the same site you migrate, right? It shouldn’t be any problem. Best regards, Matthew
Thanks for the quick response, a shocking experience! Not going to migrate, just change the URLs when done from https://robertafabiano.pairsite.com/ to http://www.robertafabiano.com Then order another WordPress Real Media Library plugin for another website I am building. How do I pass along the license to my clients if I am purchasing the plugin from my account? Can I transfer the license to my client? Or should I sign up for an account for each client!?
Hi again! You can deactivate the activation on your old site in “License settings”, and use the purchase code for your new site. This is up to you how you manage the licenses for your clients. Regards, Matthew
Ok, excellent, looking forward to purchasing the WordPress Real Media Library plugin. Thanks for the quick responses, that makes a huge difference!
Dear Author,
last week I accidentally bought 2 of your products (WordPress Real Media Library – Media Categories / Folders File Manager) instead of one. I put them in the basket twice and we really don’t need two of them.
Is there an option that we receive our money back or something like that? Or if you have another solution in situations like that.
We would really appreciate it.
Thanks for your help and have a great day.
Hi there! You can request a refund for one item here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- Best regards, Matthew
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