2092 comments found.
Hello, where can I find the serial number?
Hallo! Du findest den Lizenzschlüssel hier auf CodeCanyon unter “Downloads”. Beste Grüße, Matthias 
okay, danke, gefunden. Bin blind ^^
Hello Matt, I have sent you a couple of emails regarding the issue no respond at all. Is it hard for you to delete the domain that I don’t use so I can use the plugin?
Hi there! At the moment I can not delete the entry because I am only mobile today. I can handle this tomorrow for you, sorry. But without license entered you should also be able to use the plugin as-is. I will reply to you tomorrow. Best regards, Matthew
Hello,
Thanks for this plugin, however, the icon aren’t displayed correctly. Have a look here at the screenshot:
https://imgur.com/a/N0bsn0MAny solution?
Thank you.
Hi there! What’s your version? Can you please try to deactivate the cache of WP (if a caching plugin is used) and your browser? Best regards, Matthew
Hello I get an error message saying I have reached the limit of installing the plugin
please help
Hi there! What’s the exact error message? What’s your upload size limit? Perhaps you have to talk with your hosting provider. Best regards, Matthew
The limit for the amount of sites the theme/plugin can be enabled on has been reached <—I got this message
I never saw such an error from WordPress standard. Can you please talk to your hosting provider? Best regards, Matthew
whenever I put the purchased code and click it happens. It must’ve something to do with the code please help this plugin is useless otherwise
Hi again! Can you please send your purchase code and domain to support@matthias-web.com so I can check that? Best regards, Matthew
Hi, please i’d like a refund. This pluging conflicts with Flexible Products Field Plugin (https://wordpress.org/plugins/flexible-product-fields/) and our website requires this fields plugin. Thanks.
Hi there! Do you give me the chance to get it to run with the above mentioned plugin? Perhaps you can contact me with a detailled issue description so I can reprocedure it? Best regards, Matthew
Yes, you can test the plugin on your server and see. Wordpres 5.0.3, php version 7.1
If you can fix and release an update, then I wouldn’t need to get a refund and you would have solved a problem
Hi again! Is it okay for you when I start to have a look at this on sunday? I can access my pc on sunday at earliest. Best regards, Matthew
Hi
My site is multisite. Loading media for each sub-site takes up lots of memory and is a waste of time. I could not find a properly functioning network media plugin. If this product has network media capability, I’ll buy it. I really need this.
Hi there! What do you mean exactly with network media capability? Best regards, Matthew
I don’t want to upload the same photo for each subsite. I want the photos I uploaded to the main site to appear on other sub sites.
my English is not good. please review this. https://github.com/humanmade/network-media-library I wanted to use it, but there were problems in the elementor.
A common media library that all subsites can access. sorry, my english is very bad.
multisite
example.com/site1 = media library 1
example.com/site2 = media library 1
example.com/site3 = media library 1
or
multisite(✓) global active (media library 1)
(x) localexample.com/site1 = media library 1 (global media library)
- file A (x)
- file B (✓) (media library 1)example.com/site2 = media library 2
- file B (✓) (media library 1)example.com/site3 = media library 3
- file C (x)
- file D (x)
- file B (✓) (media library 1)I know it was funny Hi again! Sorry for the delayed answer. I think https://github.com/humanmade/network-media-library/ is a good choice. Perhaps you have to open an issue so the developers can react to that, like https://github.com/humanmade/network-media-library/issues/20 Best regards, Matthew
I’m going to use the Real Media Library. I like it very much, i’ll buy it soon. so, I won’t use the network media library, but if you add such a feature to your own plugin in the future I would be very happy.
Have any capabilities for manage folders? I need that!
Hi there! Unfortunely there is no role based feature. If you are a developer you can build something like that with the API: https://matthias-web.com/wordpress/real-media-library/documentation/ At the moment all users with access to the media library can access the folder structure, too. Best regards, Matthew
Will using this plugin affect the speed of the website?
Hi there! No, the folder tree and the resources are only loaded when needed. Best regards, Matthew
Is there any way to get media from a specific rml folder through into a visual composer / wpbakery element?
We have tried multiple different ways for this with no luck
Hi there! How do you mean this exactly? Best regards, Matthew
Hallo Matthias, I’ve just bought and installed your plugin, but when I go to the Media Library, I get the following message: “It seems the tree could not be fetched because the WP REST API endpoint tree is not reachable. Do you use a plugin which disables the WP REST API like Clearfy?” No I don’t use such a plugin, only Woocommerce with Kadence Virtue Premium theme and Justified Image Gallery. I’ve read your blog post, too. “You have to allow the namespace wp-json/realmedialibrary/v1” Unfortunately, I don’t have the slightest idea where and how I can set this. Can you help me please?
Hi there! Are y ou using any security plugin? Best regards, Matthew
No I don’t use such a plugin, only Woocommerce with Kadence Virtue Premium theme and Justified Image Gallery.
Finally I solved it by re-installing Wordpress. It was the latest version, nevertheless it definitely needed the re-install, and it works now.
Hello the plugin does not allow any settings. Please where can I install the license key
Hi there! You can put the license in “Plugins > Installed Plugins”. Scroll to the WP Real Media Library plugin and you can see “License settings”. You need at least have v4.1 of the plugin installed. Best regards, Matthew
Hi, this is a wonderful plugin. Problem, it has a bug with the my Theme (Glazov by Victorthemes). When I organise the pictures it does not show the pics in the overview backend view. It just shows grey fields without any subtitles although they are here. If I click to add gallery to the folder / collection done with your plugin, some pic got shown others not. Do you have an idea what that can cause? Can’t upload a screenshot. Greez!
Hallo! Bitte lasse mir Doch ein kurzes Video oder Screenshots an support@matthias-web.com zukommen, auch die Version die Du installiert hast. Beste Grüße, Matthias
Hallo Matthias, eine Frage zum Plugin. Kann man eigentlich die Ordnerstruktur sortieren? Also manuell oder automatisch auf/absteigend? Viele Dank für die Mühe Gruß Norbert
Hi! Ja, mit dem zweiten Button von rechts in der Toolbar mit dem Titel “Anordnen”. Anschließend per Drag & Drop verschieben. Beste Grüße, Matthias
is it also possible to get a developers license for like say 10 site?
Hi there! Unfortunely Envato does not provide a developer license / agency license, sorry. Best regards, Matthew
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Hi there! Sorry for that, I did not see that you have answered to my comment. Can you please check your PHP error log after you have checked the license? The most common issue for this message is, that the license server is not reachable through your hosting (provider). Best regards, Matthew
Thank you – turns out that was the issue after-all. We had to whitelist the domain for it to be able to connect and authenticate: license.matthias-web.com
Everything is working as expected now.
Hi, How do I install Real Media Library? I downloaded the zip file and uploaded it, but the installation failed. Purchase Code: 0230357e-a3ee-4cd9-88a9-666571dffee5 – 29 Jan 2019
ALSO: When my site goes live the URL will change from “temp2.ctbrandon.com” (sub domain) TO: “ctbrandon.com” Will my license work after I make this URL change? Thanks, Ron
Hi.When I submitted my help request, I didn’t realize this is a “Public” page. Please DELETE all my private information. Thanks
Hi there! I will report the first comment so your domains get removed. Original comment: “Hi, How do I install Real Media Library? I downloaded the zip file and uploaded it, but the installation failed. Purchase Code: <purchase-code> – 29 Jan 2019. ALSO: When my site goes live the URL will change from “temp2.<website>.com” (sub domain) TO: “<website>.com” Will my license work after I make this URL change? Thanks, Ron”
You have to unzip the downloaded file and you will find an installable real-media-library.zip file. Yes, your license will work because you may use one license for two WordPress installations (Dev and the associated prod system). Best regards, Matthew
Hi there -
We have purchased and installed the plugin – however we run into an error when trying to activate it. The error is not terribly helpful – do you know what might be happening?
It is a pop-up style alert that says: > An unknown error occurred.
We have verified that the key is indeed correct.
Thanks in advance!
Hi there! Can you please send the purchase code to support@matthias-web.com so I can check it. Best regards, Matthew
how can display file name on gallery? for example, photo1.jpg, etc
Hi there! Are you using the default WordPress gallery? Because the folder-gallery shortcode uses the default implemenation. Best regards, Matthew
Hey-
The link to join the slack channel is not working… https://matthiasweb.signup.team/Hi! Sorry for that, the link is https://matthias-web.com/slack . Where did you find that link? Best regards, Matthew
thx – https://codecanyon.net/item/wordpress-real-media-library-media-categories-folders/13155134 – “You are a developer and want to extend RML yourself?”
see below
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